Mazda Protege Complaints

1,077 consumer complaints on file.

#785883February 11, 2002
POWER TRAIN:CLUTCH ASSEMBLY
CONSUMER NOTICED THAT THE TRANSMISSION WAS NOT SHIFTING RIGHT, IT WOULD REV HIGH AND NOT SHIFT BACK DOWN WHEN SHE STEPPED ON THE GAS, CONSUMER HAD TO TAKE HER FOOT OFF THE GAS TO GET IT TO COME BACK DOWN. TOOK IT BACK TO THE DEALER, DEALER SAID A NEW TRANSMISSION WAS NEEDED AND THAT THE WARRANTY HAD EXPIRED. VEHICLE WASTHEN TAKEN TO A NATIONALLY KNOWN SERVICE SHOP FOR A SECOND OPINION AND WAS TOLD THE HYDRAULIC CLUTCH HAD COME APART, CONSUMER LETTING THEM DO THE REPAIRS BECAUSE SHE WAS NOT SATISFIED WITH INITIAL SERVICE FROM DEALER. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002987January 28, 2002
SEAT BELTS
AUTOMATIC RESTRAINT BELTS DO NOT FUNCTION UNLESS VEHICLE HAS WARMED UP TO A CERTAIN TEMPERATURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757436January 28, 2002
SEAT BELTS
SEAT BELT SEAT BELT WARNING LIGHT AND BEEP GO ON AND OFF INTERMITTENTLY WHILE DRIVING DUE TO AN ELECTRICAL CONNECTOR WEARING THROUGH IN THE DRIVERS SHOULDER BELT RETRACTOR LOCATED IN THE CENTER CONSOLE. REPLACED SEVERAL TIMES UNDER WARRANTY. PART IS NEARLY $300. SEVERAL PEOPLE I KNOW WITH THIS MODEL AND YEAR HAVE THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757080January 19, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CALIPER AND ROTOR FAILED WITH LESS THAN 30,000 MILES, DEALER SAID IT IS TYPICAL AND SAID THE PARTS USED ARE POOR. OTHER VEHICLES I OWNED EXERIENCED THIS TYPE OF FAILURE MUCH LATER IN VEHICLE LIFE (75,000 MI +). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756655January 10, 2002
STEERING:LINKAGES:TIE ROD ASSEMBLY, POWER TRAIN
THE VEHICALS TACOMETER WAS FLUTTERING AND THE VEHICAL WAS STALLING AT LIGHTS AND STOP SIGNS THE CHECK ENGINE LIGHT CAME ON AND WE BROUGHT THE VEHICAL TO THE DEALER. THE DEALER REPAIRED THE PROBLEM STATING THE INTAKE MANAFOILD GASKET WAS CRACKED. JUST BARELY OVER THE WARENTY WE FOLD A ENGINE PROBLEM OF THIS NATURE ODD AS WELL AS THE DEALER DID. WE ARE SEEKING SOME KIND OF RETURNDED FUNDS FROM MAZDA FOR THE EXPENSIVE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756394January 4, 2002
TIRES
I WAS TOLD THAT THE TIRE WAS DRIVEN WHILE LOW. I CHECK THE AIR IN MY TIRES ONCE SOMETIMES TWICE A WEEK. THE MECHANIC THAT LOOKED AT MY TIRE SAID THAT IT ONLY HAS TO BE A LITTLE LOW TO START RUBBING ON THE RIM. AS YOU CAN SEE BY MY MILEAGE I DRIVE QUITE A BIT. PLUS BOTH MY DAD (RETIRED) AND MY HUSBAND WORK FOR UNIROYAL TIRES. MY HUSBAND IS A TIREBUILDER. I AM JUST GLAD THE TIRES DIDN'T BLOW WHILE I WAS DRIVING ON THE HIGHWAY. I AM 36 YEARS OLD AND THIS IS THE FIRST TIME I HAVE EVERY HAD A TIRE RUINED IN 20000 MILES. I THINK SOMETHING IS WRONG WITH THESE TIRES. SO DOES MY DAD AND HUSBAND.*AK (TIRESIZE: 192/55/R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756298January 2, 2002
SEATS
THE FRONT SEAT CAME LOOSE AND WAS ROCKING CREATING THE SAFETY PROBLEM. IT REMAINED ATTACHED ON THE RIGHT SIDE BUT THE LEFT SIDE WAS LOOSE. THERE WAS NO ACCIDENT OR INCIDENT TO CAUSE THE FAILURE OF THE SEAT . I TOOK THE VEHICLE TO THE DEALER AND THEY WOULD SAID TO CONTACT MAZDA. I CONTACTED MAZDA AND WAS TOLD THE VEHICLE HAD OVER 100,000 MILES AND WERE NOT GOING TO DO ANYTHING ABOUT THE COST TO MAKE THE SEAT SAFE AGAIN. I ASKED IF SAFETY HAD A MILEAGE LIMIT AND WAS TOLD NO BUT THEY WERE NOT INTERESTED IN FIXING THE SEAT. I THINK IT VIOLATES THE INTENT OF FMVSS 207 AND TOLD THEM SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001001December 20, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
REAR VIEW WINDOW TAKES AN UNUSUAL AMOUNT OF TIME TO DEFROST. OTHER WIDOWS AND MIRRORS DEFROST IN A REASONABLE AMOUNT OF TIME. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755816December 19, 2001
STRUCTURE:BODY:DOOR
POWER LOCKS WERE REPLACED TWICE BY COVINGTON PIKE MAZDA (TN) AND ONCE BY CASCADE MAZDA DEALER(OH, 44221). THIS IS THE FOURTH TIME, MY LOCKS HAVE DETERIORATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000869December 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, INTERIOR LIGHTING
BRAKE CALIPER PINS RUSTED OUT DUE TO MOISTURE COMING INTO CONTACT WITH THE PINS, AND CAUSING THE CALIPERS TO WORK ERRATICALLY. CONSUMER HAS CONTACTED DEALER. DEALER WAS AWARE OF PROBLEM. CONSUMER ADDED THAT CALIPERS WERE EXHIBITING A CLICK AND POPPING NOISE, DEALER REPLACED CALIPERS. CUSTOMER STATES DOME LIGHT FAILED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000810December 17, 2001
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE TURNED OFF. VEHICLE HAD TO BE TOWED. GARAGE MECHANIC TOLD CONSUMER THAT TIMING BELT FAILED BECAUSE IT JUMPED TIME. HE WAS ABLE TO PULL OVER TO SHOULDER, AND VEHICLE WAS TOWED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000722December 14, 2001
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A 40 MPH FRONT END COLLISION, AND FRONT DRIVER'S AND PASSENGER'S AIRBAGS FAILED TO DEPLOY. CONSUMERS HEAD HIT WINDSHIELD. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#755441December 8, 2001
EXTERIOR LIGHTING:HEADLIGHTS
THE PLASTIC HEADLIGHT LENSES HAVE LOST THEIR TRANSPARENCY WITHOUT ANY DAMAGE OR NEGLECT IN CARE. THE NIGHTTIME ILLUMINATION HAS BEEN GREATLY REDUCED. WHILE THIS HAS NOT OCCURRED IN AN OLDER '89 MAZDA 626 WE HAVE OWNED SINCE NEW, I HAVE NOTICED THIS TYPE OF PLASTIC HEADLIGHT LENS OPACITY IN EARLY '90'S FORD ESCORTS AND DODGE/PLYMOUTH NEONS. I CAN RECALL WHEN IN 1966-67, THE US GOVERNMENT PROHIBITED EXTERNAL HEADLIGHT LENSES (AS IN VW BEETLES) BECAUSE VISIBILITY COULD BECOME REDUCED IN CERTAIN SITUATIONS DUE TO FOGGING OR ICE/SNOW BUILDUP. WHY IS IT THAT SOME MANUFACUTURERS CAN NOW HAVE THESE PLASTIC "EXTERNAL" LENSES (E.G. NOT SEALED BEAM) THAT HAVE COMPOUNDS AFFECTED BY AGING (NOT DAMAGE OR NEGLECT) THAT BRING ON A CONDITION THAT THE NHTSA EXPRESSLY TRIED TO AVOID IN THE LATE 1960'S. I SHOULD ADD THE CONSUMER CAN REMEDY THIS SITUATION ONLY BY INVESTING MANY HUNDREDS OF DOLLARS FOR OEM OR AFTERMARKET REPLACEMENTS, WITHOUT ANY FAULT OF THEIR OWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755364December 6, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR, SEATS
THE PROBLEMS WITH THIS PARTICULAR VEHICLE OCCURRED ON 11/01/2001 IN AN AUTO ACCIDENT. I'M THE PASSENGER WHO WAS DRIVING THE VEHICLE SOUTHBOUND ON THE INTERSTATE WHEN SUDDENLY I COULDN'T STOP THE VEHICLE BECAUSE OF THE BRAKES, SO I TRIED TO CHANGE LANES, AND THE CAR VEERED OFF THE ROAD, LANDING IN A DITCH AFTER CRASHING INTO 4 OR 5 TREES. NO AIR BAGS DEPLOYED, AND MY SEAT BELT DETACHED AT SOME POINT DURING THE IMPACT. AS A RESULT CAR WAS COMPLETELY TOTALED, AND DRIVER SIDE DOOR WAS SMASHED IN. PASSENGER'S SEAT DIRECTLY BEHIND THE DRIVER WAS PUSHED INTO THE MIDDLE OF THE CAR, AND THE TRUCK SAT IN THE BACK SEAT. THROUGH ALL OF THE IMPACT I COULD HAVE PROBABLY BEEN THROWN OUT OF MY SEAT BECAUSE MY SAT BECAME UNATTACHED, THEREBY CAUSING EXTREME DAMAGE TO MY CHEST, AND LEAVING ME WITH FRACTURED RIBS WHICH COULD HAVE BEEN AVOIDED IF THE AIR BAGS SIMPLY DEPLOYED. *AKFURTHERMORE, THE WHOLE THING COULD HAVE BEEN AVOIDED IF I HAD CONTROL OF STOPPING THE VEHICLE IN A TIMELY FASHION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#899734November 30, 2001
POWER TRAIN:AXLE ASSEMBLY
VEHICLE HAS BEEN PULLING TO LEFT WHILE DRIVING SINCE DATE OF PURCHASE. DEALER HAS BEEN CONTACTED, AND INFORMED CONSUMER THAT REAR AXLE HAD BROKEN. DEALER REFUSED TO REPAIR REAR AXLE FREE OF CHARGE EVEN THOUGH VEHICLE WAS STILL UNDER WARRANTY. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899656November 29, 2001
SUSPENSION
VEHICLE VIBRATES SEVERELY AFTER STARTING/ SITTING AT TRAFFIC LIGHT AND STOP SIGN. VEHICLE BEEN IN DEALER SHOP ON TWO OCCASIONS, AND THE PROBLEM STILL REOCCURRING. TOOK VEHICLE TO AN INDEPENDENT SHOP ON THREE OCCASIONS, AND STILL PROBLEM REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899670November 29, 2001
SUSPENSION
WHEN STARTINGVEHICLE OR STOPPING AT TRAFFIC LIGHT/ STOP SIGN, VEHICLE WOULD VIBRATE SEVERELY. VEHICLE BEEN AT DEALER SHOP ON TWO OCCASIONS AND AT AN INDEPENDENT REPAIR SHOP ON THREE OCCASIONS, BUT PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755095November 29, 2001
SUSPENSION:REAR, POWER TRAIN:AXLE ASSEMBLY:BANJO HOUSING
RIGHT SIDE AXLE SHAFT/FRONT SWAY BAR LINKS TOTALLING $576.44 IN REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899626November 29, 2001
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
DURING AN ATTEMPT TO CHANGE A FLAT TIRE JACK COLLAPSED WHILE RAISING VEHICLE. DEALERSHIP EXAMINED JACK, AND CONCLUDED A BOLT LOOKED "SOFT" RESULTING IN COLLAPSE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754857November 24, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, UNKNOWN OR OTHER
I HAVE BEEN HAVING PROBLEMS WITH MY ENGINE LIGHT COMING ON AND OFF FOR SOME TIME NOW. IT WOULD COME ON FOR A WHILE THEN GO OUT THEN COME ON AGAIN THEN GO OUT AGAIN. IN JULY OF THIS YEAR I TOOK THE CAR FOR A DIAGNOSIS BECAUSE THE ENGINE LIGHT WAS ON BUT THEY TOLD ME I NEEDED A TUNEUP WHICH I GOT BUT THE ENGINE LIGHT CAME ON A WEEK LATER. ALSO MY DASHBOARD LIGHT HAS BEEN GOING OUT AND COMING ON ALSO. IT STARTED BY GOING OUT WHEN I PUT MY SIGNALS ON TO TURN A CORNER IT WOULD GO OUT THEN COME BACK ON NOW IT GOES OUT AND SOMETIMES IT WONT COME ON AT ALL. I NOTICED IF I PUSHED THE LIGHT CONTROL SWITCH IN AND HOLD IT THATS THE ONLY TIME IT WILL STAY ON AS SOON AS I LET IT GO IT GOES OUT. THEN NOW MY TAILLIGHTS ARE OUT AND I TOOK IT TO A SHOP AND THEY LOOK AT THE FUSES AND TRY TO SEE WHY I DONT HAVE ANY LIGHTS BACK THERE AND THEY SAID THEY COULDNT SEE WHY THE LIGHTS WERE OUT. THEY SAID THEY WOULD HAVE TO TAKE THE WHOLE THING APART TO SEE WHAT IS WRONG WITH THE CAR SO THATS WHEN I CAME TO THE CONCLUSION THAT THERE IS SOME ELECTRICAL SHORTAGE OR SOMETHING TO DO WITH THE ELECTRICAL SYSTEM THAT IS WRONG WITH THE CAR. I ALSO SEE THEY HAD A RECALL ON THE CAR A YEAR AGO WHICH I HAD NO IDEA ABOUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mazda Protege