Mazda Mazda6 Service Bulletins
1,417 manufacturer communications on file.
- January 9, 2018•Document ID: 10129566Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- 09-002-18-3410
- Date Added:
- March 5, 2018
- Manufacturer:
- MAZDA
SummaryAfter the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the factory mode setting. Factory mode cancellation is required.NOTE: The concern is applicable to Calsonic Kansei instrument clusters. Not all trim levels are affected.CX-3 shown:Vehicles having this concern should have their vehicle repaired using the following procedure.
Associated Products (16)Associated Documents - January 8, 2018•Document ID: 10153226Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- RF-18-02R1
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummaryAs of May 1, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle you are working on. NOTE: The Mazda3 produced in Mexico is not affected.Use the GEPC or the Mazda Accessory web site [MXConnect (dealers.mazdausa.com)] to look up the correct part number for the vehicle you are working on.
Associated Products (9)Associated Documents - January 8, 2018•Document ID: 10129565Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 09-001-18-3387
- Date Added:
- March 5, 2018
- Manufacturer:
- MAZDA
SummarySome customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for the MAZDA CONNECT navigation system SD cards beingmanufactured with improper hardware, resulting in a data reading error during cold temperatures. To correctthe concern, the SD card hardware has been changed.
Associated Products (15)Associated Documents - January 5, 2018•Document ID: 10129564Service Bulletin/Repair InstructionsSUSPENSION:FRONT:SHOCK ABSORBER
- Mfr Comm. #:
- 02-002-18-3300d
- Date Added:
- March 5, 2018
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to: Upper front strut bearing (A) damage. (CX-5 and Mazda6) Squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6) The bump stopper (C) may be contacting the strut bearing when the front shock absorber is compressed, causing a popping noise. (Mazda6 only) The front lower arm bushing (D) is making a creak type noise in wet road conditions. (CX-5 and Mazda6).Front Shock Absorber Front Lower Arm To eliminate the noise, the following mass-production changes have been made: 1. The material and production method of the front strut bearing (A) has been changed. (CX-5 and Mazda6) 2. A protector has been installed onto the coil spring. (CX-5 and Mazda6) 3. The shape of the bump stopper (C) will be modified in the future. (Mazda6 only) 4. The shape of the coil spring has been changed. (CX-3 only) 5. Friction of the lower arm bushing has been reduced by adding a dry coating. (CX-5 and Mazda6). NOTE: The piston rod nut (B) requires replacement.
Associated Products (10)Associated Documents - January 4, 2018•Document ID: 10129353Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SA-001-18
- Date Added:
- February 26, 2018
- Manufacturer:
- MAZDA
SummaryThe MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored. We apologize for any inconvenience this may have caused you or your dealer.
Associated Products (17)Associated Documents - January 2, 2018•Document ID: 10129354Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- MT-001-18
- Date Added:
- February 26, 2018
- Manufacturer:
- MAZDA
SummaryWhen installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The navigation SD card has a malfunction.
Associated Products (23)2018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda22017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda22016 Mazda Mazda32016 Mazda Mazda6+ 3 moreAssociated Documents - December 22, 2017•Document ID: 10129351Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-006-17-3388a
- Date Added:
- February 26, 2018
- Manufacturer:
- MAZDA
SummarySome customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high temperature. U3000:04 - Forward sensing camera (FSC) internal malfunction. The combination of warning lights mentioned by the customer may include: SCBS/SBS, LAS/LDWS, HBC, Master Warning LightInstrument Cluster Multi-Information Display (if equipped) warning messages may include: Forward Smart City Brake Support Malfunction, Smart Brake System Malfunction, Front Camera Sensor System Malfunction, MAZDA CONNECT center display warning messages may include: High Beam Control [HBC] / Lane-keep Assist System [LAS] Malfunction. Have the vehicle checked by a dealer if this indicator stays on. Smart City Brake Support [SCBS] Malfunction. Have the vehicle checked by a dealer immediately. Note: The center display Warning Messages are only displayed when the customer selects Applications>Vehicle Status Monitor>Warning Guidance>Warnings. This condition may be caused by FSC control logic that is too sensitive. When the FSC detects DTCU3000:98 during high temperature, it stops the internal communication and stores DTC U3000:04. DTC U3000:04 will not clear and SCBS/SBS, LAS/LDWS, and/or HBC functions will not resume until the ignition switch has been turned OFF, even if the temperature of the FSC cools. Before FSC Reprogramming: The warning lights/messages will be displayed until the FSC cools and the ignition is turned OFF, then back ON. Instrument Instrument Cluster Warning Lights and MAZDA CONNECT Warning Messages Cluster Warning Messages Warning Lights (With Multi-Information Display) (Without Multi-Information Display), Note: These Warning Messages are displayed when the customer selects Applications>Vehicle Status Monitor>Warning Guidance>Warnings.
Associated Products (5)Associated Documents - December 18, 2017•Document ID: 10129327Service Bulletin/Repair InstructionsSTEERING: STEERING WHEEL/HANDLE BAR
- Mfr Comm. #:
- 06-001-17-3307b
- Date Added:
- February 26, 2018
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
Associated Products (15)Associated Documents - December 5, 2017•Document ID: 10129368Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE
- Mfr Comm. #:
- MT-021-17
- Date Added:
- February 26, 2018
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
Associated Products (27)2018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda32016 Mazda Mazda62016 Mazda MX-52015 Mazda CX-52015 Mazda Mazda3+ 7 moreAssociated Documents - November 17, 2017•Document ID: 10188485Service Bulletin/Repair InstructionsSTRUCTURE; VISIBILITY
- Mfr Comm. #:
- 15-005-17-3358c
- Date Added:
- March 8, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area. Adjacent vehicle (B) driving at same speed, even if the vehicle is still in the alert area. Customers who have owned previous Mazda vehicles are more likely to complain. The BSM control module has been modified to address these customer concerns.
Associated Products (8)Associated Documents - November 13, 2017•Document ID: 10188483Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY
- Mfr Comm. #:
- 09-044-17-3398
- Date Added:
- March 8, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display.
Associated Products (4)Associated Documents - November 13, 2017•Document ID: 10188482Service Bulletin/Repair InstructionsSEATS:FRONT ASSEMBLY:POWER ADJUST; EQUIPMENT; ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
- Mfr Comm. #:
- 09-011-17-3339a
- Date Added:
- March 8, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to inadequate fabric wrapped around the cable. The fabric thickness has been increased to eliminate the noise.
Associated Products (8)Associated Documents - November 10, 2017•Document ID: 10188481Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE; SUSPENSION:FRONT:SHOCK ABSORBER
- Mfr Comm. #:
- 02-009-17-3392
- Date Added:
- March 8, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a crack on the front shock absorber dust boot (A). This may be caused by dust boot insufficient resistance to cold. The shape and material of the dust boot has been changed to improve the resistance to cold.
Associated Products (9)Associated Documents - November 9, 2017•Document ID: 10188491Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- MT-020-17
- Date Added:
- March 8, 2021
- Manufacturer:
- MAZDA
SummaryThe MODE switch operation for the Mazda Radar Cruise Control (MRCC) system has been changed as follows: Previous - Press the MODE switch to switch to the cruise control function. New - Press the MODE switch and hold for 2 seconds_ to switch to the cruise control function.
Associated Products (5)Associated Documents - November 9, 2017•Document ID: 10188490Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SERVICE BRAKES
- Mfr Comm. #:
- MT-019-17
- Date Added:
- March 8, 2021
- Manufacturer:
- MAZDA
SummaryWARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot perform any additional testing of the system. Dealers and customers should never attempt to test or recreate crash scenarios under any circumstances because that could lead to an accident and injuries. NOTE: This article only applies to the applicable vehicles below equipped with SCBS system that uses a Laser Sensor. This article does not apply to newer vehicles equipped with SCBS system that uses a Forward Sensing Camera (FSC).
Associated Products (13)Associated Documents - November 2, 2017•Document ID: 10188488Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- MT-017-17
- Date Added:
- March 8, 2021
- Manufacturer:
- MAZDA
SummaryIf you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.
Associated Products (84)2018 Mazda CX-32018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda22017 Mazda Mazda32017 Mazda Mazda52017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda22016 Mazda Mazda32016 Mazda Mazda52016 Mazda Mazda6+ 64 moreAssociated Documents - October 27, 2017•Document ID: 10123444Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EXTERIOR LIGHTING
- Mfr Comm. #:
- 15-005-17-3358b
- Date Added:
- November 14, 2017
- Manufacturer:
- MAZDA
SummarySome customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area.? Adjacent vehicle (B) driving at same speed, even if the vehicle is still in the alert area. Customers who have owned previous Mazda vehicles are more likely to complain. The BSM control module has been modified to address these customer concerns.
Associated Products (9)Associated Documents - October 18, 2017•Document ID: 10125469Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE: SENSING SYSTEM
- Mfr Comm. #:
- MT-016-17
- Date Added:
- December 14, 2017
- Manufacturer:
- MAZDA
SummaryThe Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a vehicle ahead is imminent. In addition, the system reduces damage in the event of a collision by operating the brake control when the system determines that a collision is unavoidable. It may also be possible to avoid a collision depending on the relative speed between your vehicle and the vehicle in front of you. In addition, when the driver depresses the brake pedal, the brakes are applied firmly and quickly to assist.
Associated Products (22)2018 Mazda CX-32018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda22017 Mazda Mazda32017 Mazda Mazda62016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda22016 Mazda Mazda32016 Mazda Mazda62015 Mazda CX-52015 Mazda Mazda32015 Mazda Mazda62014 Mazda CX-5+ 2 moreAssociated Documents - October 9, 2017•Document ID: 10123440Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; VISIBILITY
- Mfr Comm. #:
- 15-005-17-3358a
- Date Added:
- November 14, 2017
- Manufacturer:
- MAZDA
SummarySome customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more likely to complain. The BSM control module has been modified to address this customer concern.
Associated Products (9)Associated Documents - October 6, 2017•Document ID: 10123439Service Bulletin/Repair InstructionsBACK OVER PREVENTION: CAMERA SYSTEM; SERVICE BRAKES; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-006-17-3388
- Date Added:
- November 14, 2017
- Manufacturer:
- MAZDA
SummarySome customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high temperature. U3000:04 - Forward sensing camera (FSC) internal malfunction. The combination of warning lights mentioned by the customer may include: Instrument Cluster Multi-Information Display (if equipped) warning messages may include: Forward Smart City Brake Support Malfunction, Smart Brake System Malfunction, Front Camera Sensor System Malfunction, MAZDA CONNECT center display warning messages may include: High Beam Control [HBC] / Lane-keep Assist System [LAS] Malfunction. Have the vehicle checked by a dealer if this indicator stays on. Smart City Brake Support [SCBS] Malfunction. Have the vehicle checked by a dealer immediately. Note: The center display Warning Messages are only displayed when the customer selects Applications>Vehicle Status Monitor>Warning Guidance>Warnings. This condition may be caused by FSC control logic that is too sensitive. When the FSC detects DTC U3000:98 during high temperature, it stops the internal communication and stores DTC U3000:04. DTC U3000:04 will not clear and SCBS/SBS, LAS/LDWS, and/or HBC functions will not resume until the ignition switch has been turned OFF even if the temperature of the FSC cools.
Associated Products (7)Associated Documents