Mazda Mazda6 Service Bulletins
1,417 manufacturer communications on file.
- January 3, 2019•Document ID: 10153332Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- 09-003-19-3555
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummarySome customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural phenomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light housing. It is normal for very small water drops to appear in certain locations on the light units where the air is stagnant (condensation), making the lens look whitish (fog). This happens mostly in the corners and narrow spaces, and will typically clear during warmer ambient temperatures, or when the lights have been on for some time.
Associated Products (98)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-9+ 78 moreAssociated Documents - January 3, 2019•Document ID: 10153331Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 09-002-19-3554
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummaryThis service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another.
Associated Products (144)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-5+ 124 moreAssociated Documents - January 3, 2019•Document ID: 10153330Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-001-19-3553
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummaryWhen replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with active working SAT radio.
Associated Products (93)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-5+ 73 moreAssociated Documents - January 3, 2019•Document ID: 10153319Service Bulletin/Repair InstructionsSERVICE BRAKES, AIR
- Mfr Comm. #:
- 04-001-19-3556
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummarySome customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of the Anti-Lock Brake System (ABS). Do not attempt any repairs. If you encounter a customer complaint for this concern, explain that the noise comes from the ABS/TCS/DSC "Malfunction Detection Function" initial check and that there is no problem. This initial checkis a necessary function to ensure the normal operation of the ABS/TCS/DSC system. It occurs when the vehicles first moves forward under the following conditions. NOTE: Some customers may describe that the noise does not occur all the time. It does occur all the time, but the sound is more likely to be heard on a slow start and not on a quick start (quick acceleration) when engine noise is louder.
Associated Products (84)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-9+ 64 moreAssociated Documents - January 2, 2019•Document ID: 10153315Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 02-001-19-3550
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummarySome customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
Associated Products (134)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-5+ 114 moreAssociated Documents - January 2, 2019•Document ID: 10153309Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-002-19-3552
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummaryThe Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. 2. CCA (Cold Cranking Amps):CCA ratings are normally located on a sticker affixed to the top of the battery to indicate a battery's Cold Cranking Amps. CCA rated batteries are supplied with domestically produced vehicles. NOTE: If an incorrect CCA rating is entered into the Mazda GR8-1291, it will result in a false result and invalid Warranty Code from the tester. This will also result in unnecessary replacement of batteries.
Associated Products (143)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-5+ 123 moreAssociated Documents - January 2, 2019•Document ID: 10153308Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-001-19-3551
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummaryThis service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Associated Products (144)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-5+ 124 moreAssociated Documents - December 17, 2018•Document ID: 10153296Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-047-18
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummarySome customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
Associated Products (24)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda3+ 4 moreAssociated Documents - December 11, 2018•Document ID: 10154139Service Bulletin/Repair InstructionsSTEERING; STRUCTURE:BODY
- Mfr Comm. #:
- MT-012-18
- Date Added:
- March 4, 2019
- Manufacturer:
- MAZDA
SummaryIf a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or equivalent balance machine, sublet the vehicle out for repair. To find the location of a GSP9700 near your dealer, visit Hunter?s web site at www.gsp9700.com and click on ?Locate a GSP9700 Road Force Balancer.?
Associated Products (119)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda22017 Mazda Mazda32017 Mazda Mazda5+ 99 moreAssociated Documents - December 11, 2018•Document ID: 10153298Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-050-18
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummarySome customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Example: A customer may have a Shell Gas Card and is only interested in Shell Gas Stations. The customer can set preference to only show Shell gas stations.
Associated Products (16)Associated Documents - December 7, 2018•Document ID: 10153297Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-049-18
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummarySiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. NOTE: SiriusXM Traffic Plus and Travel Link subscription is free of charge for 3 years. NOTE: SiriusXM Satellite Radio trial subscription is free of charge for 3 months.
Associated Products (3)Associated Documents - December 7, 2018•Document ID: 10153294Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-005-18
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummarySome customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art and artist biographies are not provided by SiriusXM Satellite Radio, a blank white square frame is shown in place of the album art. Note: This information is also available at www.mazdahandsfree.com>FAQ>ENTERTAINMENT - SIRIUSXM®. STATION LOGO SIRIUSXM satellite radio hardware is in the Tuner and Amp Unit (TAU). The station logo is not shown in the center display because there is no visual data communication cable between the TAU and the Connectivity Master Unit (CMU). A blank white square frame is shown in place of the station logo. Do NOT perform any repairs for these concerns.
Associated Products (22)2019 Mazda CX-32019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda32016 Mazda Mazda62016 Mazda MX-5+ 2 moreAssociated Documents - December 6, 2018•Document ID: 10153295Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- SA-041-18
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummaryIf you receive a customer complain of lack of power, rough idle, engine noise with stored DTC's P0340:00, P0304:00, P3400:00, P349B:00, and/or P3498:00, perform the following.
Associated Products (2)Associated Documents - December 6, 2018•Document ID: 10153290Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- 09-043-18-3441
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield.This is caused by the cushion tape peeling off from the end(s) due to interference with the windshield and vehicle vibration. To prevent the tape from peeling off, both ends of the cushion tape are now folded over to the back side of the dashboard or stapled depending on the model.
Associated Products (12)Associated Documents - December 5, 2018•Document ID: 10154138Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- MT-002-18
- Date Added:
- March 4, 2019
- Manufacturer:
- MAZDA
SummarySome customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may include: Blank Screen and/or No Audio Sound, Phone will not charge.Blank Screen and/or No Audio Sound These concerns may be caused by:The MAZDA CONNECT system has reached its capacity limits when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and also connected to the USB port.The MAZDA CONNECT system has reached its capacity limits when the customer's USB device capacity exceeds 16 GB (e.g. 64 GB iPhone X). The MAZDA CONNECT system USB port capacity is 16 GB (FAT32).Mazda recommends not to connect any devices to the USB port when streaming music with audio source aha/Pandora/Stitcher/Bluetooth®. When streaming music with audio source aha/Pandora/Stitcher/Bluetooth® (without USB connection), the Connectivity Master Unit (CMU) is able to process Bluetooth® digital data (A) and output audio sound and display Bluetooth® audio information. If the same device is connected to the USB port for charging, the CMU processes both Bluetooth® digital data (A) and USB digital data (B) from the same device at the same time. In this case, CMU resources may be exceeded, causing a Blank Screen and/or No Audio Sound.
Associated Products (24)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda3+ 4 moreAssociated Documents - December 5, 2018•Document ID: 10153293Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-002-18-3502a
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummarySome customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTC is stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high temperature. The combination of warning lights mentioned by the customer may include: SCBS/SBS, LAS/LDWS, HBC, Master Warning Light. Instrument Cluster Multi-Information Display (if equipped) warning messages may include: Forward Smart City Brake Support Malfunction, Smart Brake System Malfunction, Front Camera Sensor System Malfunction. MAZDA CONNECT center display warning messages may include: High Beam Control [HBC] / Lane-keep Assist System [LAS] Malfunction. Have the vehicle checked by a dealer if this indicator stays on. Smart City Brake Support [SCBS] Malfunction. Have the vehicle checked by a dealer immediately. Note: The center display Warning Messages are only displayed when the customer selects Applications>Vehicle Status Monitor>Warning Guidance>Warnings. This condition may be caused by poor heat radiation performance of the FSC. To eliminate this concern, a thermal pad has been added to the FSC.
Associated Products (10)Associated Documents - December 5, 2018•Document ID: 10153289Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-010-18-3440b
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummaryAll Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.100A or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazda?s continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDA CONNECT to avoid any issues later on.
Associated Products (24)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda3+ 4 moreAssociated Documents - November 27, 2018•Document ID: 10153301Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- MT-011-18
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummarySMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displayed or read by the system. When driving, new messages can be read to the vehicle occupants.
Associated Products (24)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda3+ 4 moreAssociated Documents - November 27, 2018•Document ID: 10153300Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- MT-010-18
- Date Added:
- February 19, 2019
- Manufacturer:
- MAZDA
SummarySome vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the ignition is turned OFF within 20 seconds after the ignition is turned ON in one of the following two situations. 1. The ?ROOM? fuse (Engine compartment) is NOT installed when battery level is low. 2. The CMU (Connectivity Master Unit) is NOT connected.
Associated Products (24)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda3+ 4 moreAssociated Documents - November 27, 2018•Document ID: 10152372Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- MT-011-18
- Date Added:
- December 17, 2018
- Manufacturer:
- MAZDA
SummarySMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displayed or read by the system. When driving, new messages can be read to the vehicle occupants.
Associated Products (24)2019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-52017 Mazda CX-92017 Mazda Mazda32017 Mazda Mazda62017 Mazda MX-52016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda3+ 4 moreAssociated Documents