Mazda CX-7 Complaints (2010)

155 consumer complaints on file.

#11593824June 12, 2024
AIR BAGS
The contact owns a 2010 Mazda CX-7. The contact stated that while her son was driving approximately 35 MPH, the driver's side and passenger’s side air bags independently deployed. There was no accident to cause the air bags to deploy. There were no warning lights illuminated. The vehicle was driven back to the residence. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586279May 1, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Low beam headlamps are extremely dim. Have bought new replacement headlamps and are still very dim. Bought both replacement headlamp housings thinking wiring could be compromised but that didn't help either. Replacing headlamps is difficult due to having to remove either the front tires OR the front entire bumper assembly to switch out lamps. No fog lights are present on this model so makes driving at night very difficult. and unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502809January 20, 2023
EXTERIOR LIGHTING
Recently got this car and am fixing it up. Vehicle's headlights function but are dysfunctional. Night driving is impossible as per nearly nonexistent illumination of roadway. Don't know how to fix/upgrade. Wanted to give this vehicle to my Florida student but now hesitate as Florida's roadways are not illuminated. Have seen many posts relative hereto, even when the vehicle was new. A manufacturer's recall should issue for new improved headlights. Please advise on a fix for this essential vehicular safety function .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480073August 18, 2022
EXTERIOR LIGHTING
Headlight to nowhere just started having horrible visibility it’s like if lights were off I change the bulbs several times LEDs H IDs factory bulbs still results no good
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479489August 16, 2022
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
My daughter was driving a 4 hour trip in Florida on I-95 Halfway into the trip she pulled into a parking lot to stop for lunch and before she could even turn off the vehicle, a fire erupted from under the hood. The car completely burned. There is a police report at Jupiter FL Police department # 22-184325
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11402653March 12, 2021
STEERING
POWER STEERING FLUID LEAKING BETWEEN POWER STEERING RESERVOIR AND POWER STEERING PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355546September 17, 2020
ENGINE
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT WHILE HER IN-LAWS WERE DRIVING, THE VEHICLE STALLED AND SHUTOFF. UPON INSPECTION, IT WAS DISCOVERED THAT OIL LEAKED UNDER THE VEHICLE AND A HOLE WAS PRESENT ON THE SIDE OF THE ENGINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MURRAY MAZDA LOCATED AT 85 GRIFFITH RD, MUNCY, PA 17756 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324220May 12, 2020
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ARE VERY DANGEROUS, IMPOSSIBLE TO SEE DOWN THE ROAD USING THE LOW BEAM LIGHTS. THIS IS VERY DANGEROUS AND SHOULD BE A SAFETY RECALL FOR THE MANUFACTURER TO CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315857March 3, 2020
EXTERIOR LIGHTING
MY HEADLIGHTS ARE VERY DIM NO MATTER WHICH BULBS I PUT IN. I REALLY NEED TO GET THIS FIXED BECAUSE DRIVING AT NIGHT IS A DANGER. I'VE READ MANY MAZDA CX-7 OWNERS HAVE HAD THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297009January 3, 2020
AIR BAGS
AIRBAG LIGHT IS ON. DRIVERS SIDE IS WHERE THE ISSUE IS. THERE WAS JUST A RECALL ON PASSENGER SIDE AIRBAG. I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292200December 30, 2019
AIR BAGS, STEERING
MY WIFE TOOK MY VEHICLE TO OCEAN MAZDA DEALER LOCATED AT 9675 NW 12TH STREET MIAMI FL 33172 FOR AIR BAG RECALL REPLACEMENT ON 12/30/19 CAR AIRBAGS WERE REPLACED AND WAS RETURNED WITH AND UNSERVICEABLE STEERING WHEEL HARD TO TURN UNSAFE CONDITION TO DRIVE MY WIFE COMPLAINT TO SHOP MANAGER BUT THEY REFUSED TO REINSPECT VEHICLE AND FIND WHAT IS WRONG WITH THE STEERING WHEEL AFTER AIRBAGS WERE REPLACED SINCE MY WIFE DID NOT RECEIVE ANY HELP FROM SHOP MANAGER SHE FILED A COMPLAINT TO DORAL POLICE #141230025446 I ARRIVED AFTER AND I POLITE REQUESTED MANAGER TO CHECK STEERING WHEEL COMPARTMENT IF ANYTHING WAS DAMAGED WHILE INSTALLING AIRBAGS HE ACCEPTED AND ASK ME TO LEAVE CAR AT DEALERSHIP FOR DIAGNOSTIC I WILL FOLLOW UP WRITING ON THIS COMPLAINT AFTER FIND OUT WHAT'S HAPPENING TOMORROW 12/31/19
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270849October 24, 2019
ENGINE
I STARTED GETTING NOISE FROM THE ENGINE FOR LAST 6 MONTHS. BUT WHEN THE RPM IS GREATER THAN 2000. THE NOISE DECREASES, WHEN I TOOK TO THE DEALER SERVICE, THEY MENTIONED THAT TIMING CHAIN NEED TO BE REPLACED. MAZDA KNOWS ABOUT THE ISSUE AND ADMITS IT BUT NEVER PERFORMS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267129October 8, 2019
VEHICLE SPEED CONTROL
UPON PUTTING MY CAR IN REVERSE WITH MY FOOT ON THE BREAK, THE VEHICLE ACCELERATES TO THE POINT I HAVE TO SMASH THE BREAK TO THE FLOOR. THIS HAS HAPPENED SEVERAL TIMES WHILE PUTTING MY CAR IN DRIVE AND WHILE WAITING AT RED LIGHTS. I'VE ALMOST BEEN IN SEVERAL ACCIDENTS BECAUSE OF THIS ISSUE. IT HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE NEW. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM SO THEY DECIDED THE CAR WAS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234879July 25, 2019
WHEELS
I WAS DRIVING HOME FROM WORK, TAKING A LEFT TURN, WHEN MY CAR JOLTED TO A STOP IN THE INTERSECTION. I WAS UNABLE TO MOVE MY CAR OUT OF THE INTERSECTION, BECAUSE THE WHEEL WASN'T ATTACHED PROPERLY ANYMORE. I CALLED FOR A TOW TRUCK, AND THE VEHICLE WAS TOWED TO A LOCAL AUTO SHOP. AT THE AUTO SHOP THEY DISCOVERED THAT A PREVIOUSLY RECALLED PART (LOWER CONTROL ARM) HAD FAILED, WHICH IS WHAT CAUSED ALL OF THE DAMAGE. I WAS NOT AWARE OF THIS RECALL. I CALLED THE MAZDA DEALERSHIP WHERE I PURCHASED THE VEHICLE TO ASK FOR ADVICE. I WAS ADVISED TO HAVE THE VEHICLE REPAIRED AT MY LOCAL AUTO SHOP, AND THEN TO SEND THE INVOICE TO MAZDA TO BE REIMBURSED FOR THE RECALLED PART/LABOR. I SENT THE INVOICE TO MAZDA, AND THEY SAID THEY COULDN'T PROVIDE REIMBURSEMENT UNTIL THE RECALL WAS CLOSED, AND IN ORDER TO DO THIS I NEEDED TO HAVE EVERYTHING CHECKED OFF/RECALL CLOSED BY A MAZDA DEALERSHIP. I TOOK MY VEHICLE BACK TO THE DEALERSHIP WHERE I PURCHASED IT FROM, THEY DID THE INSPECTION, AND CLOSED THE RECALL. THEN I SENT THE INVOICE AND THE DOCUMENTS STATING THE RECALL HAD BEEN CLOSED, BUT MAZDA STILL DENIED MY REQUEST SAYING THAT I NEEDED TO HAVE HAD THE REPAIRS DONE AT A MAZDA DEALERSHIP. I AM REQUESTING TO STILL BE REIMBURSED FOR THE LOWER CONTROL ARM (AT LEAST THE COST OF THE PART), SINCE I FOLLOWED THE ADVICE I WAS GIVEN FROM BOTH THE MAZDA DEALERSHIP AND MAZDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179841February 13, 2019
EXTERIOR LIGHTING
I AM VERY UNHAPPY WITH MY HEADLIGHTS ON MY MAZDA CX7 2010 OR SHOULD I SAY LACK OF HEADLIGHTS. I HAVE PUT 8 LIGHT BULBS IN THIS CAR AND THEY WERE THE EXPENSIVE ONES. THIS CAR IS A PIECE OF CRAP ALL THE WAY AROUND BUT THE HEADLIGHTS ARE REALLY BAD! ALSO THEY ARE SO CLOUDED OVER. I HAVE A HARD TIME DRIVING AT NIGHT AND NOW I JUST CAN'T BECAUSE I AM NOT GOING TO GET STOPPED AGAIN FOR HAVING A HEADLIGHT OUT! I ONLY DRIVE DURING THE DAY. I CAN'T BELIEVE THAT THEY DO NOT HAVE A RECALL FOR THIS PROBLEM, WHEN I SEE SO MANY COMPLAINTS ON THE SAME THING. THIS IS SUCH A STRESS ER FOR ME. I WISH THERE WAS SOMEONE OUT THERE THAT COULD HELP US IN THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166081January 9, 2019
ENGINE
TOOK CAR IN FOR AIR BAG RECALL (WHICH WAS FIXED). DEALER DID A FULL CIRCLE INSPECTION AND FOUND THE TIMING CHAIN NEEDED REPLACEMENT. WE RECEIVED A LETTER FROM MAZDA JANUARY, 2012 STATING THEY WERE EXTENDING THE WARRANTY TO 7 YRS FROM THE ORIGINAL WARRANTY DATE OR 70,000 MILES WHICHEVER COMES FIRST FOR REPAIRS TO THE TIMING CHAIN. THIS LETTER LEADS ME TO BELIEVE THEY KNEW THERE WERE ISSUES WITH THE TIMING CHAIN. OUR CAR HAS 39,100 MILES (OBVIOUSLY LOW FOR THE AGE OF THE CAR). WE WERE REQUIRED TO PAY FOR THE REPAIR OUT OF POCKET BECAUSE IT WAS OUTSIDE THE WARRANTY PERIOD. IT SEEMS VERY UNFAIR THAT OUR CAR WAS NOT COVERED FOR AN ISSUE MAZDA WAS CLEARLY AWARE OF IN 2012. WHILE IT WAS NOT AN ACTUAL RECALL, SOMETHING WAS WRONG WITH THE TIMING CHAIN AND ALL OWNERS SHOULD BE COMPENSATED FOR FAILURE OF THE CHAIN. I DO NOT KNOW EXACTLY WHAT CAN HAPPEN TO A CAR IF THE CHAIN BREAKS, BUT MY BEST GUESS IS IT WILL STOP RUNNING, WHICH IS A HUGE CONCERN REGARDING SAFETY OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145229November 4, 2018
STRUCTURE:BODY
LIMITED VISIBILITY DURING NIGHT DRIVING DUE TO POOR HEADLIGHT PERFORMANCE. HEADLIGHT LENSES SEEM TO BE EXTREMELY FOGGY. ONLY HAPPENS WITH LOW-BEAMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132912October 2, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,125.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131552September 25, 2018
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V018000 (AIR BAGS). THE CONTACT CALLED THE MANUFACTURER MORE THAN TWICE AND CONFIRMED THAT THE PART WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED BECAUSE THE MANUFACTURER HAD NOT PROVIDED THE PART FOR THE REPAIR. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE MANUFACTURER WAS CONTACTED FOR A REFERRAL FOR AN AUTHORIZED DEALER TO SCHEDULE THE TWO RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098170May 27, 2018
UNKNOWN OR OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS WONDERING WHY 3 OF MY WINDOW MOTORS WENT OUT THE SAME DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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