Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10473927September 5, 2012
ENGINE, POWER TRAIN
MY HUSBAND WAS DRIVING THE VEHICLE DOWN A BACKROAD HIGHWAY GOING 60 WHEN ALL OF A SUDDEN THE CAR STOPPED. THERE WAS NO NOTICE, NO NOISE NOTHING. THE POS WAS TOWED TO THE LOCAL MAZDA DEALERSHIP. THE LOOKED AT THE VEHICLE AND SAID "TIMING CHAIN..$3000". OK, NOT WHAT WE EXPECTED BUT FINE, FIX IT. 24 HOURS LATER, THEY CALLED TO ADVISE THAT THE ENGINE IS BLOWN $7000. I CONTACT THE MAZDA CUSTOMER SERVICE ( AKA PEOPLE WHO ARE TRAINED TO TELL YOU THAT YOU ARE SOL) TO SEE IF THERE WAS ANY RECALL OR ANY OTHER THINGS THAT MAY COVER THIS. NO, NOTHING BUT A EXTENSION WAS MAILED JAN 2012 TO ADVISE THAT THE TIMING CHAIN WAS EXTENDED FOR REPAIR. NO NOTICE WAS RECEIVED AND THE ADDRESS THEY HAD ON FILE WAS CORRECT. SO HERE WE SIT WITH A WORTHLESS POS THAT NOBODY WANTS TO TAKE RESPONSIBILITY FOR. I WOULD RATHER HAVE IT SIT IN THE DRIVE WAY AND WE SHARE 1 VEHICLE THAN PUT 7000 INTO THIS CAR. I SEE THAT WE ARE NOT THE ONLY PEOPLE THAT HAVE BEEN TAKEN ADVANTAGE OF BY MAZDA. HAS ANYONE CALLED RECENTLY INTO CUSTOMER SERVICE TO HEAR THE LIST OF RECALL NOTICES? IT TAKE 8 MINS FOR THE AUTOMATED SYSTEM TO LIST THEM ALL. THIS COMPANY NEEDS TO TAKE RESPONSIBILITY FOR IT'S WORTHLESS MACHINES! IF A CLASS ACTION LAWSUIT EVER COMES OUT, I WILL JOIN IN A HEARTBEAT. CAN THE NHTSA PLEASE LOOK INTO THIS? I KNOW THAT WE ARE NOT THE ONLY PEOPLE ... NO TIME IN LIFE SHOULD AN ENGINE NEED TO BE REPAIRED WITH ONLY 76K ON IT!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473958September 5, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
MAZDA CX-7 2008; I PURCHASED THE CAR IN SEPTEMBER 2007 AND IT CURRENTLY HAS 19,908 MILES. THE AC IS BREAKING DOWN. WHILE I'M DRIVING ON THE HIGHWAY AT 65MPH, THE PRESSURE OR HIGH AC AIR PRESSURE DROPS AND HOT AIR COMES OUT. I ALSO EXPERIENCED BURNING SMOKE COMING THROUGH THE VENTS. I HAD THE CAR INSPECTED BY THE DEALER BACK ON AUGUST 3, 2012 AND THEY REPLACED THE VALVE COVER. ON SEPTEMBER 1, 2012 I WAS DRIVING AGAIN ON THE HIGHWAY WITH MY FAMILY AND WE EXPERIENCED THE SAME PROBLEM. THE AC PRESSURE DROPPED, HOT AIR WAS FLOWING OUT OF THE AC AND WE SMELLED BURNING SMOKE. I TOOK THE CAR TO THE DEALER THIS MORNING AND THEY ARE NOW ADVISING ME THAT I HAVE TO REPLACE THE BLOWER FAN WHICH IS OUT OF WARRANTY (3 YEARS/36K MILES) AND WILL COST $500. I HAVE NO PROBLEMS PAYING FOR A PART, BUT THE VALVE COVER, BLOWER FAN, OR AC ITEMS SHOULDN'T BE BREAKING DOWN AT 19K ORIGINAL MILES. I ASKED WAYNE MAZDA SERVICE CONSULTANT: ANTHONY CUNHA IF THE BLOWER FAN WAS PART OF THE AC COMPRESSOR AND HE SAID, "NO". I STRONGLY FEEL THAT MAZDA INSTALLED FAULTY AC COMPRESSOR/UNITS ON THE 2008 CX-7. THIS ISSUE HAS TO BE INVESTIGATED BEFORE A CAR CATCHES ON FIRE AND PEOPLE GET BURNED ALIVE OR WORSE, A MULTIPLE CAR CRASH ON THE ROAD RESULTING IN DEATHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473839September 4, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2009 MAZDA CX7. THE CONTACT STATED THAT THE AIR CONDITIONER FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR CONDITIONER COMPRESSOR CLUTCH SNAPPED OFF AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473204August 31, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
WHILE DRIVING THE VEHICAL STARTED TO MAKE NOISE TOOK IT TO FIRST MECHANIC SHOP NEAR BYE AND THEY TOLD USE THE AC COMPRESSOR WAS FAILING BUT IT WOULD BE OK THEN ON THE WAY BACK HOME THE CAR STARTED TO SMOKE FROM THE COMPRESSOR BECAUSE THE CLUTCH HAD SEIZED UP WE PULLED OVER OTHERWISE IM SURE WE WOULD HAVE BROKEN THE BELT CAUSEING MORE DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473222August 31, 2012
ENGINE
MY HUSBAND WAS DRIVING HOME WHEN HE SUDDENLY HEARD A LOUD WHINING NOISE THEN LOST POWER. ON THE WAY TO THE DEALER, HE NOTICED IT WAS SMOKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473104August 30, 2012
ENGINE
WHILE DRIVING ON INTERSTATE HIGHWAY, LOUD TICKING AND WHIRRING SOUND CAME FROM ENGINE. BLACK SMOKE CAME FROM REAR TAILPIPES AND WHITE SMOKE FROM UNDER THE HOOD. VEHICLE LOST POWER AND STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473111August 30, 2012
ENGINE
MY MAZDA BEGAN MAKING A CLANGING SOUND AT IGNITION. I TOOK THE MAZDA TO SUSSMAN MAZDA IN ABINGTON, PA. I WAS TOLD THAT THOUGHT THE WARRANT 5 YRS/60,000 MILES HAD EXPIRED. HOWEVER, MAZDA HAD EXTENDED THE WARRANTY ON THE VVT ACTUATOR AND TIMING CHAIN DUE TO THIS BEING A KNOW PROBLEM. I WAS ASKED TO PRODUCE ALL MAINTENANCE RECORDS ON THE CAR. I DID NOT HAVE EVERY SINGLE SERVICE RECORD AND WAS DENIED REPAIR BY MAZDA. I CALLED THE MAZDA CORPORATE OFFICE AND SPOKE WITH A REPRESENTATIVE. THE REPRESENTATIVE TOLD ME THAT MY CLAIM WAS DENIED. I ASKED TO SPEAK WITH A SUPERVISOR BUT I WAS DENIED. I CALLED BACK AND WAS TOLD THAT A SUPERVISOR WOULD CALL ME BACK ON 08/30/12. IT IS 10PM AND NO ONE HAS CALLED ME BACK. IT APPEARS THAT MAZDA IS DOING EVERYTHING POSSIBLE NOT TO REPAIR A KNOWN DEFECT ON THE MAZDA CX7. THERE ARE NUMEROUS COMPLAINT ONLINE OF MANY CX7 OWNERS GOING THROUGH THE SAME SITUATION THAT I HAVE. I CANNOT DRIVE THE CAR DUE TO FEAR OFF THE TIMING CHAIN FAILING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472720August 28, 2012
ENGINE
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD GRINDING NOISE OUTSIDE OF THE VEHICLE AND BLUE SMOKE EMITTED FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FAILURE WAS CONTRIBUTED TO ENGINE SLUDGE. THE TECHNICIAN ADVISED THAT THE ENGINE BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,835. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472842August 28, 2012
ENGINE, ENGINE AND ENGINE COOLING
WHILE DRIVING HOME FROM WORK 8/23/12, MY HUSBAND NOTICED THAT THE A/C WAS NOT COOLING AND THAT THE ENGINE STARTED MAKING A SQUEALING NOISE. HE STATED THAT THE A/C COMPRESSOR WAS FAILING. FORTUNATELY FOR US, HE MADE IT HOME SAFELY. IF IT FAILED COMPLETELY WHILE DRIVING, THE CAR (OR HE) COULD HAVE DIED IN THE MIDDLE OF THE INTERSTATE.WE HAD RECEIVED THE EXTENDED WARRANTY NOTICE FOR THE A/C COMPRESSOR. SO, WE TOOK IT TO OUR LOCAL MAZDA DEALERSHIP/SERVICE DEPARTMENT FOR REPAIR. THE TECHNICIAN STATED THAT WE HAD JUST EXCEEDED OUR WARRANTY COVERAGE. OUR VEHICLE TURNED 5 YEARS OLD ON 6/30/12 AND HAS 60,598 MILES. HE STATED THAT WE WOULD HAVE TO CONTACT THE MAZDA CORPORATE OFFICE TO REQUEST ASSISTANCE. THE CORPORATE REPRESENTATIVE STATED THAT THEY WOULD CONTACT OUR DEALERSHIP AND TAKE THE MATTER UNDER REVIEW. SHE STATED THAT IF THEY DENIED THE CLAIM THERE WAS NO ONE ELSE AT MAZDA THAT WOULD DISCUSS THIS WITH US. I AGREE WITH OTHER COMPLAINTS FILED TO DATE...APPARENTLY, SOMEONE WILL HAVE TO BE KILLED BEFORE ANYONE ISSUES A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472478August 25, 2012
ENGINE
I DROVE 200 MILES STOPPED THE CAR TO GET SOMETHING TO EAT, WHEN I RESTARTED IT A LOUD WHISTLING NOISE CAME FROM ENGINE AND WOULDN'T STOP. CALLED ROADSIDE ASSISTANCE AND IT WAS TOWED 2 DAYS LATER BECAUSE IT HAPPENED ON A SATURDAY NIGHT. IT TOOK 3DAYS FOR IT TO BE FIXED AND I'M NOT SURE IT IS RUNNING PROPERLY. I ALSO HAD THE TIMING CHAIN REPLACED AT 60,000 MILES. I WILL NEVER BUY ANOTHER MAZDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472139August 24, 2012
ENGINE AND ENGINE COOLING
ON MY WAY TO WORK I GLANCED IN MY REARVIEW MIRROR AND NOTICED WHITE SMOKE COMING OUT FROM BEHIND MY CAR. I LOOKED AT MY GAUGES AND NOTICED THAT MY BATTERY LIGHT WAS ON AND MY TEMPERATURE GAUGE WAS ALL THE WAY ON HOT. PULLED TO THE SIDE OF THE ROAD AND, AS I PULLED OVER MY ENGINE LIGHT CAME ON AND MY POWER STEERING WENT OUT. I SHUT OFF THE CAR AND CALLED MY HUSBAND (WHO OWNS A COLLISION REPAIR SHOP AND A TOW TRUCK) AND TOLD HIM TO COME AND GET ME AND MY DISABLED CAR. AS I SAT IN MY CAR WAITING, A POLICE OFFICER CAME TO CHECK THAT I WAS O.K. THE OFFICER SAT IN HIS CAR BEHIND ME FOR ABOUT 10 MINUTES AND THEN BACKED OUT AND LEFT. WITHIN A FEW MINUTES OF THE OFFICER LEAVING A GENTLEMAN AND HIS WIFE PULLED OVER A GOOD WAY UP IN FRONT OF MY CAR. THE GENTLEMAN GOT OUT OF HIS CAR AND STARTED RUNNING TO ME SHOUTING GET OUT, GET OUT, YOUR CAR IS ON FIRE!? THE GENTLEMAN CALLED 911 TO SUMMON THE FIRE DEPARTMENT. AS WE WAITED FOR THE FIRE DEPARTMENT A HIGHWAY PATROL ASSISTANCE VEHICLE PULLED OVER BECAUSE THEY HAD A FIRE EXTINGUISHER. MY HUSBAND ARRIVED AND TOOK THE CAR BACK TO HIS PLACE OF BUSINESS. OUR INSURANCE WAS COMPANY WAS CALLED AND THEY SENT A CLAIMS ADJUSTER OUT TO ASSESS THE DAMAGE. OUR CLAIMS ADJUSTER DETERMINED THAT THE FIRE HAD STARTED WITH THE AIR CONDITIONER AND HAD CAUSED $3,900.00 IN DAMAGE TO THE MECHANICALS OF THE CAR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10471827August 21, 2012
ENGINE AND ENGINE COOLING
THE AIR COMPRESSOR WENT ON MY VEHICLE AND NEEDED TO HAVE IT TOTALLY REPLACED. THE AIR CONDITIONING NVER REALLY WORKED ALL THAT WELL ANYWAYS WITH THE CAR NEVER GETTING VERY COOL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471577August 20, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STATED THAT WHEN DRIVING OVER 20 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS A FAULTY TURBO ENGINE CHARGER WHICH NEEDED TO BE REPLACED. THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO CONFIRMED THAT THERE WERE NO RECALLS AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 78,590.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470534August 14, 2012
ENGINE
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH WITH THE AIR CONDITIONER ACTIVATED, THE VEHICLE WAS MAKING A BANGING AND RATTLING SOUND. THE CONTACT STATED THE SOUND WAS ALSO HEARD WHEN THE TURBO WAS ACTIVATED. THE FAILURE WOULD OCCUR WITH OR WITHOUT THE AIR CONDITIONER ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469233August 5, 2012
ENGINE
WHILE DRIVING WITH MY AC (AIR CONDITIONING) ON, IT SUDDENLY STARTED BLOWING WARM AIR. THE CAR FILLED UP WITH A BURNT TIRE LIKE SMELL AND I QUICKLY TURNED THE AIR CONDITIONING OFF. AFTER GIVING IT A FEW MINUTES AND PARKING MY CAR ON A SHOULDER LANE, I TURNED THE AIR CONDITIONING BACK ON TO SEE IF IT'S GOING TO START WORKING AGAIN (WHILE THE CAR WAS STILL RUNNING). MY AC WAS STILL BLOWING WARM AIR BUT NOW THERE WAS A LOUD NOISE WHAT APPEARED TO BE COMING FROM THE ENGINE ALONG WITH THE BURNT TIRE LIKE SMELL. I DECIDED TO RETURN HOME AND HAVE MY HUSBAND TAKE A LOOK AT IT BEFORE I CONTACT THE DEALERSHIP SERVICE TO FIX IT. AS MY HUSBAND OPEN THE HOOD OF THE CX7 AND I TURNED ON THE AC THERE APPEARED TO BE ALOT OF SPARKS COMING FROM THE AC AIR COMPRESSOR, RIGHT BESIDE THE ENGINE. THIS LOOKS AS IF IT CAN POTENTIONALLY SET ON FIRE. MAZDA DID SEND OUT A WARRENTY EXTENSION LETTER (SSP 81) BACK IN 2010 FOR THIS VERY SAME ISSUE. THIS WARRANTY EXTENSION WAS COVERING VEHICLES UP TO 5 YEARS/60000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468749August 1, 2012
ENGINE
I CALLED A MAZDA CAR DEALERSHIP TO LET THE KNOW I RECEIVE A RECALL LETTER AND TO MAKE AN APPOINTMENT FOR MY MAZDA CX7, THE SERVICE MAN SAID IF THE CAR WAS NOT MAKING ANY NOISE OR SMOKING I DIDN'T NEED TO BRING THE CAR IN. AFTER WEEKS BY AFTER TAKING THE SERVICE MAN ADVISE I WAS DRIVING ON THE HIGHWAY IN MY CX7 MAZDA WITH MY 6 MONTH OLD GRANDBABY IN THE BACK SEAT ALL OF A SUDDEN PRESSING ON THE GAS, THE CAR JUST SHUTS OFF WITHOUT ANY KIND OF WARNING IN THE MIDDLE OF THE HIGHWAY; THIS HIGHWAY IS NORMALLY VERY BUSY ESPECIALLY WITH 18 WHEELERS, LUCKILY THERE WAS ENOUGH POWER LEFT FOR ME TO PULL OVER OUT THE HIGHWAY BEFORE THE STEERING WHEEL LOCKED UP. AFTER WAITING FOR TOW TRUCK DRIVER IN THE HEAT WITH NO AC AND A 6 MONTH OLD BABY CAR WAS TOWED TO A MAZDA DEALERSHIP, WHICH WAS CLOSED. THE NEXT DAY SERVICEMAN CALLS ME AND TELLS ME THE TIMING CHAIN BROKE, DESTROYED THE ENGINE AND IT WAS GOING TO COST $4000 TO BE REPAIRED,I HAD TO BRING RECEIPTS FOR OIL CHANGES, THERE WAS NO SLUDGE FOUND; MAZDA OFFERED $1000 AS A GOOD GESTURE, IF THEY HAD FOUND SLUDGE THEY WOULDN'T HAVE OFFERED THAT. MY CAR IS STILL THERE; I CAN'T GET THE CAR OUT BECAUSE I HAVE TO MAKE CAR PAYMENTS AND RENT CARS TO GET BACK AND FORTH TO WORK. WHAT IS IT GOING TO TAKE BEFORE SOMEONE STEPS UP AND HAVE MAZDA CORP HELD ACCOUNTABLE FOR THESE MALFUNCTION PARTS. WILL SOMEONE HAVE TO LOOSE THEIR LIFE BEFORE SOMEONE RECOGNIZES THAT THERE IS A MAJOR PROBLEM!!!! THERE ARE TO MANY COMPLAINTS ON LINE FOR THE SAME REASON FOR THIS NOT TO BE AN ISSUE!!!!!! I'VE BEEN IN CONTACT WITH LAWYERS AND THE MEDIA I FEEL THE PUBLIC NEEDS TO KNOW HOW THIS CORPORATION IS TREATING THE CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467216July 24, 2012
ENGINE
I BOUGHT THE CAR AT 30K MILES IN NOVEMBER OF 2011. I HAVE SINCE DRIVEN 15K MILES ON IT. I NOTICED A CLICK IN THE ENGINE. I TOOK IT TO THE DEALERSHIP WHERE THEY PROCEEDED TO TELL ME THAT EVERYTHING WAS FINE AND I NEEDED TO GET A 45K MILE MAINTENANCE ON IT. I TOLD THEM THE CLICKING WAS BOTHERING ME. THEY SAID THAT WAS FINE. I GOT THE CAR BACK AND THE NOISE APPEARED TO HAVE GONE... BUT REAPPEARED AFTER A FEW DAYS. I WENT BACK TO THE DEALERSHIP AND TOLD THEM THAT A CAR UNDER 5 YEARS OLD WITH LESS THAN 50K MILES ON IT SHOULDN'T MAKE THAT NOISE. THEY FINALLY ADMITTED THERE WAS A PROBLEM WITH THE TIMING CHAIN, CAUSING A LEAK IN THE OIL WHICH PUT SLUDGE IN THE ENGINE. THEY TOLD ME IT WAS MY FAULT ETC. I PROCEEDED TO LOOK ONLINE AND THERE WERE THOUSANDS OF OTHER PEOPLE WITH THE SAME PROBLEM. FROM THE RESEARCH I HAVE DONE, THEY AREN'T EVEN MAKING THE CAR ANYMORE AND I'M SURE IT'S DUE TO THESE SAME ENGINE PROBLEMS. MY DEALERSHIP TOLD ME IT WAS MY FAULT... AND THE OTHER PEOPLE ON HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1826A6/0 HAD THE EXACT SAME PROBLEM. I HOPE SOMEONE DOES SOMETHING ABOUT THIS! THE DEALERSHIP TRIED TO SWITCH OUT THE CAR SAYING THAT THEY WERE TRYING TO HELP... AND AFTER DRIVING IT FOR 10 MINUTES... I TOLD THEM THE BEGINNING NOISE WAS IN THIS CAR AS WELL. HE ACTED ALOOF AND SAID HE DIDN'T HEAR IT... UNTIL WE WERE BACK AT THE DEALERSHIP. THEN HE SAID... 'OH ... I HEAR IT NOW' THEY NEED TO DO A FULL RECALL OF THIS CAR. WORKING SO HARD TO FINALLY BE ABLE TO GET A CAR MAKES YOU SO HAPPY... BUT TO GET RIPPED OFF IN THE END.... IT'S AWFUL. I FEEL COMPLETELY VULNERABLE AND IT'S TERRIBLE. THANKS FOR EVEN HAVING THIS WEBSITE... HOPEFULLY WE CAN GET THIS CAR OFF THE MARKET! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467017July 23, 2012
ENGINE
AC FAILED ON LONG TRIP. TEMP GAUGE DID NOT INDICATE OVERHEATING, NO WARNING LIGHTS WERE LIT UP. AFTER ARRIVING AT DESTINATION 5 HOURS FROM HOME, TURNED OFF ENGINE AND SAW SMOKE COMING FROM RT FRONT HOOD AREA NEAR WHEEL. TRIED TO START, NOT TURNING OVER. ADDED COOLANT TO OVER FLOW (IT WAS EMPTY). STILL NOT STARTING. NO MAZDA DEALER OPEN IN AREA (CLOSEST ONE WAS 45 MILES SOUTH IN FT WAYNE. TIME WAS APPROX 2PM ON SATURDAY. ENTERPRISE RENT A CAR ALSO NOT OPEN EXCEPT AIRPORT LOCATIONS (THEY ARE OPEN 8-12 ON SATS). KNEW THERE WAS A W-MART NEARBY W/ AUTO SERVICE. OUR VEHICLE IS PARKED IN LARGE MCDONALD'S LOT NEAR THE BACK OUT OF THE WAY, RELATIVELY SAFE LOCATION...CLLD AND SPOKE W/ [XXX] AT WAL-MART. HE OFFERED TO COME LOOK AT THE CAR AFTER WORK-W/IN 15 MIN HE WAS THERE. BECAUSE ENGINE NOT TURNING OVER, HE AT FIRST WAS CONCERNED ENGINE MAY HAVE SEIZED UP/HEAD GASKET BLEW ETC. HE ISOLATED THE AC CLUTCH AS THE PROBLEM BY MANUALLY TURNING OVER THE ENGINE AND THEN TAKING BELT OFF COMPLETELY. STARTED RIGHT UP... HE THEN PROCEEDED TO DRIVE US TO AIRPORT IN FT WAYNE, HAD OUR CAR TOWED TO HIS REPAIR SHOP, ACCESSED THE PROBLEM AREA AND ADVISED ME WHAT PART TO ORDER.THE MAN IS A SAINT. WE SPENT 4 HOURS AT AIRPORT UNTIL ENTERPRISE TOOK MERCY ON US AND RENTED US A CAR EVEN THOUGH I ONLY HAVE A DEBIT VISA. PART HAS BEEN ORDERED FROM DEALER WHERE WE PURCH CAR.THEY MATCHED PRICE ONLINE OF $289.01 AND SHIPPING TO INDIANA IS ONLY $12 WILL ARRIVE BY END OF DAY TOMORROW. NOT SURE WHAT LABOR COST WILL BE. UNABLE TO ORDER ONLY CLUTCH FROM MAZDA. DON'T NEED PUMP BUT WILL HAVE EXTRA IN CASE IT FAILS IN THE FUTURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466000July 17, 2012
ENGINE AND ENGINE COOLING
I WAS DRIVING ON MY WAY HOME ON THE HIGHWAY AND ALL OF A SUDDEN THE AC WAS NOT COLD. WHEN WE GOT HOME THE BELT WAS SMOKING FROM UNDER THE HOOD. WE RECENTLY BOUGHT THE CAR FROM A GMC DEALERSHIP AT JUST UNDER 39K MILES. ONLY OWNED THE CAR FOR MAYBE 4 MONTHS. TURNS OUT THE CAR NEEDED A WHOLE NEW COMPRESSOR FOR OVER $800. THE COMPRESSOR HAD LOCKED UP. I FIND THIS VERY CRAZY THAT A CAR WITH SUCH LITTLE MILEAGE WOULD HAVE SUCH A BIG PROBLEM. THE CAR HAS BEEN WELL TAKEN CARE OF. READING UP ONLINE I HAVE NOTICED THE 2007 MODELS HAVE HAD AC COMPRESSOR ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463523June 29, 2012
ENGINE
VTT TIMING CHAIN BROKE ON THIS VEHICLE WHICH COULD HAVE RESULTED IN A HORRIFIC ACCIDENT IF THE CAR HAD BEEN MOBILE. MAZDA HAS ACKNOWLEDGED THAT THIS ENGINE COMPONENT IS FAULTY, BECAUSE THEY ISSUED A WARRANTY EXTENSION TO 72,000 MILES IN JANUARY 2012. THIS SORT OF ENGINE FAILURE COULD LEAD, AND MAY HAVE ALREADY LEAD TO NUMEROUS ACCIDENTS IF THEY VEHICLE STALLS WHILE ON THE INTERSTATE OR OTHER ROADWAYS. MAZDA SHOULD RECALL THE ENGINE PART AND REIMBURSE CUSTOMERS WHO HAVE HAD TO PAY FOR THIS MECHANICAL FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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