Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10548244October 17, 2013
ENGINE, FUEL SYSTEM, GASOLINE, EXTERIOR LIGHTING
MAZDA GOT STUCK AND HAD NO POWER THE FIRST TIME SECOND TIME HAPPENED OCTOBER 9,2013 CAR KEPT SHUTTING OFF AND FINALLY COULD NOT MOVE. TURBO ONCE AGAIN TWICE IN 5 MONTHS AND I ONLY HAD THIS PRE-OWNED VEHICLE FOR 7 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548262October 17, 2013
ENGINE AND ENGINE COOLING
I WAS DRIVING AT ABOUT 25MPH WHEN I NOTICED A BURNING SMELL. I PULLED OVER AND POPPED THE HOOD AND SAW SMOKE COMING FROM THE AC COMPRESSOR. IT TURNS OUT THAT THIS IS COMMON FOR THIS MODEL. MAZDA EXTENDED THE WARRANTY BUT OF COURSE MINE EXPIRED THIS YEAR. IT'S JUST A SHAME THAT MY CAR HAS LESS THEN 40K MILES AND MAZDA HAS ACKNOWLEDGED THIS IS AN INFERIOR PART, BUT WONT HELP COVER THE COST. THERE ARE HUNDREDS OF REPORTS OF THIS PART FAILING AND BREAKING THE SERPENTINE BELT CAUSING THE CAR TO LOSE ALL POWER. THIS SHOULD ABSOLUTELY BE A RECALL. IMAGINE THIS HAPPENING WHILE ON A HIGHWAY OR TURNING AT AN INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546947October 6, 2013
ENGINE
DRIVING ON THE HIGHWAY, TURNED ON THE A/C AND A BURNING SMELL STARTED EMITTING INTO THE CAR. OPEN UP THE WINDOWS AND THE ODOR WAS COMING FROM THE ENGINE. VERY AFRAID TO DRIVE CAR AND AFTER READING NUMEROUS REPORTS OF SIMILAR INCIDENTS HERE: HTTP://WWW.ARFC.ORG/COMPLAINTS/2007/MAZDA/CX-7/ENGINE/PROBLEM.ASPX I'M AFRAID MY CAR IS SUFFERING FROM THE SAME DEAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546729October 4, 2013
ENGINE
THE OIL COOLER ABOVE THE FILTER IS LEAKING VERY BAD, AND I NEED TO REPLACE THE GASKET,BUT I HAD NO PRIOR LEAKS BEFORE AND IT WAS HARD TO START MY VEHICLE. YOU CAN'T JUST BUY THE GASKET FOR THE COOLER, UNLESS IT'S THE NEWER SILVER OIL COOLER, THE PART ALONE IS AT LEAST $400, BUT THERE SEEMS TO A FREQUENT ISSUE OF THIS WITH MANY OTHERS, ON THE 2008 MAZDA CX-7. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546234September 30, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 MAZDA CX7. THE CONTACT STATED THAT THE WINDSHIELD BECAME CRACKED WITHOUT WARRANT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543952September 16, 2013
ENGINE
TIMING CHAIN WENT OUT . MAZDA IS TRYING TO SAY IT SLUDGE FROM POOR MAINTENANCE . EVEN THOUGH WE HAVE ALL RECEIPTS SINCE WE OWNED IT FOR OIL CHANGES. WE JUST PURCHASE THIS CX7 IN AUGUST OF 2012 WITH ALMOST 28000 MILES. NOW A YEAR LATER AND 40000 MILES IT NEEDS A MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543768September 16, 2013
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
WHEN DRIVING WITH THE A/C ON, THE ECM SEEMS TO MALFUNCTION AND INCREASE THE SPEED OF THE CAR WHEN THE AC COMPRESSOR TURNS ON. IF YOU ARE IN THE PROCESS OF BRAKING, THE CAR WILL NOT STOP AND IT WILL REQUIRE THE DRIVER TO PRESS HARDER ON THE BRAKES. THE CAR GETS AND EXTRA BOOST OF ENERGY AND EVEN THOUGH YOU ARE BRAKING, THE CAR LUNGES FORWARD AND CONTINUES TO ROLL FURTHER. IF THE DRIVER IS CAUGHT OFF GUARD, THIS WILL LEAD TO AN ACCIDENT. I CRASHED MY CAR INTO A FAMILY MEMBERS HOUSE AS I WAS PARKING. LUCKILY, THE PARKING BUMPER SLOWED DOWN THE CAR ENOUGH SO AS TO ONLY SLIGHTLY BUMP THE HOUSE. IT HAS HAPPENED IN REGULAR TRAFFIC AS WELL. LUCKILY, I KEEP A SAFE DISTANCE FROM CARS AND BRAKE EARLY BUT NOW I BRAKE EVEN EARLIER JUST IN CASE. VOLKSWAGEN HAD THE SAME PROBLEM AND THEY DID A LARGE RECALL ON THE VEHICLE BECAUSE OF THE SAFETY ISSUE IT INVOLVES. IF YOU OWN A CX-7 KEEP AN EYE OUT FOR THIS, ESPECIALLY WHEN THE A/C IS ON. IT ONLY HAPPENS WHEN THE TIMING IS JUST RIGHT THAT YOU ARE BRAKING AND THE COMPRESSOR TURNS ON A THAT PRECISE MOMENT SO IT WILL CATCH YOU OFF GUARD AND SCARE THE DAYLIGHTS OUT OF YOU. I'VE BEEN LUCKY SO FAR BUT THIS COULD DEFINITELY CAUSE MAJOR DAMAGE IF NOT RECALLED IN ORDER TO FIX. HERE IS THE INFO FROM A RECALL FROM VOLKSWAGEN. VOLKSWAGEN IS RECALLING APPROXIMATELY 4,000 OF ITS CARS. THE AUTOMAKER WILL FIX ENGINE CONTROL MODULE SOFTWARE THAT CAN TRIGGER AN UNEXPECTED INCREASE IN ENGINE RPM, ACCORDING TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. "THESE VEHICLES HAVE AN ENGINE CONTROL MODULE CONTAINING SOFTWARE THAT MAY NOT PROPERLY CONTROL ENGINE IDLE WITH THE AIR-CONDITIONING TURNED ON," NHTSA SAID IN ITS SUMMARY OF THE PROBLEM. "IN RARE CASES, THE ECM MAY UNEXPECTEDLY INCREASE ENGINE RPM. AN ENGINE SURGE CAUSED BY AN UNEXPECTED INCREASE IN ENGINE RPM MAY SURPRISE THE VEHICLE OPERATOR AND CAN RESULT IN A CRASH WITHOUT WARNING." *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10542949September 10, 2013
TIRES
MY 2010 MAZDA CX7 HAS BEEN IN DIRE NEED OF NEW TIRES. I HAVE HAD SEVERAL REPAIRS FROM PUNCTURES IN THE TIRES WHICH ARE BRIDGESTONE DUELER 215/70R17 WHICH IS MY UNDERSTANDING THAT THEY ARE SOFT TIRES AND THE RATING IS NOT THAT GREAT ON THIS TYPE OF TIRE BUT IT IS THE ONLY TIRE RECOMMENDED FOR THIS MODEL. THIS IS THE ONLY TIRE RECOMMENDED THROUGH MAZDA. THEY ARE ALSO EXPENSIVE. I AM VERY UPSET THAT MAZDA GIVES NO ALLOWANCE OF THE BRAND TIRE THAT A CONSUMER MAY CHOOSE. EVEN THE MAZDA DEALER THAT I BOUGHT FROM DIDN'T HAVE THEM IN STOCK. I FEEL THIS HAS BEEN MISREPRESENTATION ON THE DEALER'S PART AND MAZDA. I HAVE BEEN READING FORUMS OF THIS PROBLEM AND IT IS RECOMMENDED TO REPLACE EVERY YEAR BECAUSE OF TYPE OF TIRE. I LIVE IN FLORIDA AND DO NOT NEED WINTER TIRES. IS THERE ANYTHING I CAN DO? I AM TEMPTED TO CONTACT EVERY TIRE DEALER AND MEDIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536564August 21, 2013
ENGINE
I PURCHASED A USED 2007 MAZDA CX 7 AUGUST 2012 WITH 60K MILES. RECENTLY TOOK CAR FOR OIL CHANGE AT THE DEALERSHIP RECOMMEND TO NEEDING TIMING CHAIN REPLACEMENT, REPLACEMENT OF ENGINE COOLANT AND OIL LEAKING AROUND THE ENGINE. THE ENGINE IS MAKES A LOUD TAPPING SOUND LIKE THE ENGINE ROD IS GOING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525959July 21, 2013
WHEELS, TIRES
WHILE ON INTERSTATE THE TIRE PRESSURE SENSOR ILLUMINATED. HUSBAND CHECKED ALL TIRES AND DISCOVERED THAT ONE OF THE VALVE STEMS WAS BROKEN. THE OUTSIDE WAS CORRODED. THE SLIGHTEST PRESSURE ON IT WAS RELEASING AIR AT A RAPID RATE. WE HAD ONLY JUST PURCHASED THE CAR A WEEK BEFORE. HOW THIS WAS NOT CAUGHT BY THE SERVICE DEPARTMENT AT THE DEALERSHIP IS BEYOND ME. THE DEALERSHIP REPLACED THE STEM, BUT WE WERE TOLD THAT THIS IS A COMMON PROBLEM. REALLY? THEN WHY AREN'T THERE ANY RECALLS ON THIS? AFTER READING THE OTHER NUMEROUS COMPLAINTS ABOUT OUR MODEL, I AM BECOMING INCREASINGLY NERVOUS OVER OUR HASTY PURCHASE. RESEARCH IS KEY IN CHOOSING A VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525898July 20, 2013
AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
AIR BAG LIGHT COMES ON AND OFF RANDOMLY WITH OR WITHOUT PASSENGER IN SEAT. HAVE HAD SO MANY ISSUES WITH THIS 2007 CX-7 FROM 2 DIFFERENT COMPLETE A/C SYSTEM REBUILDS IN FIRST 2 YEARS, BELT TENSIONER PULLEY, EGR VALVE CODES (HAD TO GET EGR VALVE CLEANED), COOLANT TEMP CODES (REPLACED THERMOSTAT & TEMP SENSOR) AND NOW AIR BAG RANDOM LIGHT. I AM ON A MAZDA FORUM AND HONESTLY THERE SHOULD BE MORE RECALLS ON THIS VEHICLE DUE TO THE VOLUME OF COMPLAINTS IN SEVERAL CATEGORIES... MAZDA RESPONSES TO JUST ABOUT EVERYTHING IS TO REPLACE SOMETHING FOR A MINIMUM $500 UP TO THOUSANDS... I AM TIRED OF HAVING TO DEAL WITH MAZDA AND WILL NEVER BUY ANOTHER... TRADED IN A 2001 CHEVY TAHOE FOR CX-7 WITH 250,000 MI AND ONLY HAD NORMAL MAINTENANCE. THE CX-7 WAS A BAD INVESTMENT FOR ME... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525658July 18, 2013
ENGINE
A FRIEND OF OURS WAS DRIVING TO PICK US UP FROM THE AIRPORT (OUR CAR HADN'T BEEN STARTED FOR A COUPLE OF WEEKS) AND, ABOUT 15 MILES INTO THE TRIP, THE AC QUIT WORKING. WHEN HE GOT TO THE AIRPORT, THE CAR ENGINE WAS SMOKING, THERE WAS A BURNING SMELL COMING FROM THE ENGINE, AND IT SOUNDED LIKE A BEARING WAS OUT OF WHACK. WE DROVE IT HOME (APPROXIMATELY 45 MILES), AND THE NOISE GOT LOUDER AND THE ENGINE STARTED RATTLING LOUDER AND LOUDER THE CLOSER WE GOT TO HOME. WE TOOK IT TO A MAZDA DEALERSHIP THIS MORNING, AND THEY INFORMED US THAT THE AC COMPRESSOR HAD SEIZED AND IT, ALONG WITH THE BELT (IN ADDITION TO ANY OTHER PARTS THAT MAY HAVE BEEN DAMAGED) NEEDED TO BE COMPLETELY REPLACED AND THE REFRIGERANT FLUSHED/REFILLED. I DID RESEARCH AND FOUND OUT THAT THIS IS A VERY COMMON, KNOWN ISSUE IN 2007 MAZDA CX-7'S WITH LOW MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525029July 15, 2013
ENGINE AND ENGINE COOLING
AIR CONDITIONING BEGAN BLOWING HOT AIR. MANY COMPLAINTS LOGGED ONLINE FOR THIS YEAR VEHICLE HAVING THE SAME ISSUE. CONTACTED THE DEALERSHIP TO FIND THE WARRANTY HAS EXPIRED 3 WEEKS PRIOR TO THIS ISSUE. RECOMMENDATION WAS TO CONTACT MAZDA CUSTOMER SATISFACTION. THEY PROVIDED A FILE NUMBER AND INFORMED I NEEDED TO HAVE THE DEALERSHIP CONFIRM THE ISSUE WAS THE COMPRESSOR. THE DEALERSHIP DID CONFIRM THE COMPRESSOR AND BELT NEED REPLACED. CONTACTED THE CUSTOMER SATISFACTION NUMBER BACK AND THE APPEAL/COMPLAIN PROCESS BEGAN TO SEE IF THEY WOULD PROVIDE FINANCIAL ASSISTANCE IN REPLACING THE COMPRESSOR AND BELT SINCE THE WARRANTY HAD JUST EXPIRED AND ONLY HAS 28,000 MILES. WAS INFORMED 2 DAYS LATER THAT THE DECISION WAS THAT THEY WOULD NOT PROVIDE ANY ASSISTANCE SINCE IT IS OUT OF THE WARRANTY PERIOD. VERY DISCOURAGED THAT A CORPORATION WOULD NOT STAND BEHIND THEY VEHICLE UNDER THESE CIRCUMSTANCES AND THE FACT THAT THEY KNOW THIS VEHICLE HAS THESE ISSUES. I COULD UNDERSTAND IF THE VEHICLE HAD 60,000 MILES BUT THIS IS VERY DISAPPOINTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524339July 11, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,262. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523803July 8, 2013
ENGINE, POWER TRAIN
TURNING INTO A WALMART PARKING LOT MY CAR SHUT DOWN FOR NO REASON. ALMOST GOT HIT BY ANOTHER CAR THAT WAS PASSING BY SINCE I WAS NOT ABLE TO TURN. TURNING INTO MY APARTMENT COMPLEX THE CAR TURNED OFF AGAIN. STARTED TO RESEARCH ISSUES WITH THIS CAR AND I RAN INTO MANY SIMILAR COMPLAINTS. CAR TURNED OFF ANOTHER 4 TIMES. CAR SHAKES WHEN I TURN AC ON.AND WHEN I PLACE IT ON REVERSE. ALSO HAD THE CLICKING NOISE BUT IT SEEMED TO GO AWAY. THERE SEEMS TO BE SOME SENSOR ISSUES. I TOOK MY CX7 TO MAZDA SO THAT THEY CAN SEE WHAT IS GOING ON. THEY RAN TESTS. CAME BACK AND SAID IT WOULD COST ME ABOUT $3500. IT WAS A LIST OF THINGS THAT COULD BE WRONG THEY SAID, THEY WERE NOT SO SURE WHAT TO SAY. MECHANIC THEN STATED THAT SINCE HE WORKS AT MAZDA HE PROBABLY SHOULD NOT BE TELLING ME THIS BUT HE SAID THAT HE HAS SEEN THAT PROBLEM ONE TOO MANY TIMES WITH THIS PARTICULAR CAR. THAT YES MAZDA DOES KNOW ABOUT IT BUT THEY BLAME THE OWNERS. SO I ASKED IT I WERE TO PAY THIS WOULD I GET SOME WARRANTY, HE SAID NO BECAUSE THE SAME PROBLEM WILL HAPPEN AGAIN. GOD FORBID THAT MY CAR TURNS OFF AND I HAVE AND ACCIDENT, SINCE CAR GIVES NO WARNING. I HAVE 2 CHILDREN THAT RIDE WITH ME ALL THE TIME. MAZDA HAD SOME SORT OF RECALL ON THIS CAR A FEW YEARS AGO. I PURCHASED THIS CAR FEBRUARY OF 2012. I KNOW UNDERSTAND WHY THIS PERSON TOOK CAR TO TRADE OUT. MAYBE THEY GOT NOTICE BUT DID NOT CARE TO TAKE CARE OF IT, THEY TRADED THE CAR IN. I THINK THEY SHOULD LOOK AT THOSE ISSUES ON ALL MAZDA CX7. THEIR MAIN ISSUES ARE THE TURBO, THE AC, AND THE TIMING BELT. IF YOU READ OTHER COMPLAINTS YOU WILL SEE THAT ITS THE SAME ISSUE WHICH IS DUE TO THE ACTUAL CAR NOT THE OWNERS, PLEASE HELP US AFFECTED BY THESE VEHICLES GET MAZDA TO FINALLY TAKE RESPONSIBILITY FOR THIS. MAKE THEM RECALL THESE CARS AND GET THE PROBLEM FIXED. TO WHERE WE WONT RUN INTO THE SAME ISSUES OVER AND OVER AGAIN BEFORE SOMEONE LOOSES A LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522788July 2, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PURCHASED VEHICLE ON 2/27/2011. 1) DEC 27 2011 REPLACED DRIVERS HEADLAMP. 2) 4/18/12 BATTERY ISSUE. CAR WOULD NEED JUMP STARTS RANDOMLY 3) 8/18/12 PASSENGER HEADLAMP REPLACED 4) 11/5/12 BATTERY REPLACED 5) 12/21/12 DRIVERS HEADLAMP REPLACED 6) 7/1/13 DRIVERS HEADLAMP REPLACED. WENT TO 2 DIFFERENT DEALERS TO REPLACE ITEMS. BOTH DEALERS ASSURED ME THERE IS NOTHING WRONG WITH ELECTRICAL AND IT WAS JUST ONE OF THOSE THINGS. UNFORTUNATELY 4 HEADLAMPS AND A BATTERY WITHIN 2 YEARS OF OWNING THE VEHICLE IS JUST RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522903July 2, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD WHILE ENTERING TRAFFIC AND SURGED WHEN BEING DRIVEN ON AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED; WHICH LOCATED THE FAILURE AS THE BRAKE OVER DRIVE SYSTEM. THE BRAKE OVER DRIVE SYSTEM WAS INSPECTED AND WAS DETERMINED TO HAVE BEEN OPERATING NORMALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE AS 15,000. 8/26/13 *CN THE CONSUMER STATED HE EXPERIENCED THREE INSTANCES OF POWER SURGES WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521862June 26, 2013
ENGINE, STEERING
THERE WAS A KNOCKING ALMOST AS IF THE CAR WAS A DIESEL, BROUGHT THE CAR TO MILFORD MAZDA IN MILFORD CT AFTER PURCHASING THE VEHICLE A MONTH EARLIER AT BOBS IN MILFORD CT. THE MAZDA DEALER REPLACED THE VVT DECEMBER 2012 THE SERVICE ENGINE LIGHT GOES ON AND I TAKE IT TO THE LOCAL GARAGE AND THEY GET A CODE FOR CAMSHAFT, I BRING THE CAR TO MAZDA WHO TELLS ME UPON ARRIVAL WITH OUT EVEN LOOKING AT THE VEHICLE THAT I NEED A NEW ENGINE AND IT WOULDN'T BE COVERED UNDER MY EXTENDED WARRANTY BECAUSE THEY ARE SURE THERE IS SLUDGE IN THE ENGINE, YEA SAME STORY EVERYONE ELSE GETS. I FAITHFULLY HAD MY OIL CHANGED EVERY 5,0000 MILES MAX AS THIS WAS DRILLED IN MY HEAD GROWING UP FROM MY DAD. APPROXIMATELY SOME TIME IN MARCH I WAS DRIVING TO WORK I GET THIS LOUD WHINING SOUND COMING FROM THE ENGINE AND THE CAR LOSES ALL POWER THE TURBO WENT. I HAVE A NEW TURBO INSTALLED AND STILL SUPPOSEDLY NEED ANOTHER VVT JUST 2 YEARS AFTER THEY REPLACED THIS PART AND NOW THERE IS A HUMMING/WHINING NOISE COMING FROM THE REAR OF THE CAR NOT TO MENTION (2) TIE RODS ARE BAD. THIS CAR IS NO DOUBT A PIECE OF CRAP THAT I STILL OWE 13K ON AND MAZDA CORPORATE WILL NOT EVEN RETURN MY CALL. THERE HAS TO BE SOMETHING THAT CAN BE DONE WITH ALL THE SAME COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520994June 21, 2013
STRUCTURE
PASSENGER SIDE FLOOR BOARD STAYS WET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520065June 17, 2013
ENGINE
WHILE DRIVING DOWN ROAD TIMING CHAIN JUMPED CAUSING SEVERE INTERNAL ENGINE DAMAGE ... (BENT ALL VALVES) APPROXIMATELY $8000. TO REPAIR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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