Mazda CX-7 Complaints

1,134 consumer complaints on file.

#11359986September 19, 2020
EXTERIOR LIGHTING
THESE HEADLIGHTS AND TAILLIGHTS AND EVEN INSIDE THE CAR DOME LIGHTS ARE DANGEROUSLY DIM. EVEN WITH LIGHTS ON BRIGHT IT IS DIFFICULT TO SEE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355546September 17, 2020
ENGINE
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT WHILE HER IN-LAWS WERE DRIVING, THE VEHICLE STALLED AND SHUTOFF. UPON INSPECTION, IT WAS DISCOVERED THAT OIL LEAKED UNDER THE VEHICLE AND A HOLE WAS PRESENT ON THE SIDE OF THE ENGINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MURRAY MAZDA LOCATED AT 85 GRIFFITH RD, MUNCY, PA 17756 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352825September 2, 2020
ELECTRICAL SYSTEM
OPENED THE DRIVER SIDE DOOR TO GET INTO VEHICLE THIS MORNING ALL WAS FINE. WHEN I GOT TO WORK AND TRIED TO OPEN THE DRIVER DOOR, IT WOULD NOT OPEN. I GOT OUT OF THE CAR BY CLIMBING OVER THE CENTER CONSOLE AND OPENING THE SIDE DOOR. I CHECKED THE OTHER DOORS (AND TRUNK) AND THEY ALL OPENED. I CHECKED THE DRIVER SIDE DOOR FROM OUTSIDE THE VEHICLE THEN AND IT STILL WOULD NOT OPEN. IT'S A SAFETY HAZARD IF YOU NEED TO GET OUT OF THE CAR QUICKLY. ALSO I AM A SENIOR CITIZEN SO IT'S NO LONGER EASY TO CLIMB OVER THE SEATS TO OPEN THE PASSENGER DOOR INSTEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351539August 27, 2020
ENGINE
ENGINE VVT SOLENOID SEIZED CAUSING COMPLETE ENGINE FAILURE WHILE TRAVELING ON THE HIGHWAY AT 60MPH. THE DEALER IS ASKING $10,730 TO REPLACE THE ENGINE. THE CAR HAS 76,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349745August 16, 2020
UNKNOWN OR OTHER
TIMING CHAIN IS RATTLING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330738June 25, 2020
AIR BAGS, VEHICLE SPEED CONTROL
WHEN DRIVING WITH CRUISE CONTROL ON. THE HIGHWAY AT 65 MPH, I TRY TO TURN IT OFF BY DEPRESSING THE BRAKE, THE BRAKE IS STIFF AND WILL NOT DISENGAGE. THE ONLY WAY TO DISENGAGE IS BY PUSHING THE ON OFF BUTTON ON STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330916June 25, 2020
AIR BAGS, UNKNOWN OR OTHER
TOOK MY CAR TO GET A ALIGNMENT DUE TO THE SHAKING OF THE WHEEL WHEN COMING TO A STOP, WHEN TAKING MY CAR TO BE LOOK AT, I WAS ADVISED THAT THE CONTROL ARM OF MY CAR WAS BAD, IN WHICH I WASN'T AWARE OF. ON MAY 1ST I HAD THE CONTROL ARM REPLACED. NOW I RECEIVED LETTERS AN CALLS ABOUT THE AIRBAG RECALL. ON JUNE 15TH TOOK MY CAR TO JAKE SWEENEY MAZDA AFTER RECEIVING A CALL ABOUT THE RECALL. WHILE IN THE WAITING ROOM WAITING FOR THE AIRBAG TO BE REPAIRED, THE SERVICE PERSON [XXX] CAME BACK OUT AND TOLD ME THAT I HAD ANOTHER RECALL FOR THE LOWER CONTROL ARM OF THE CAR, IN WHICH I JUST HAD REPAIRED ON MAY 1ST, UNAWARE OF THE RECALL, WHICH I FOUND OUT ON JUNE 15TH. AFTER EXPLAINING TO THEM WHAT HAD HAPPENED, HE TOLD ME THAT HE NEEDED TO STILL FIX WHAT HAD ALREADY BEEN DONE, WITH THE UPDATED PARTS. ON JUNE 16TH, I SUBMITTED MY REIMBURSEMENT REQUEST ON JUNE 18TH I RECEIVED AN E-MAIL BACK STATING THAT ALL REPAIRS DONE BY THIRD PARTY WOULD BE MY RESPONSIBILITY. I TRIED CALLING AND SPEAKING WITH AN SUPERVISOR, WHO STILL ADVISED ME THAT IT WAS MY RESPONSIBILITY. SO I EXPLAINED TO THEM THAT IT IS MY RESPONSIBILITY TO KNOW WHEN THEIR PARTS ARE RECALLED WITHOUT RECEIVING LETTERS ARE CALLS ABOUT IT. I PAID $855.80 TO GET THE LOWER CONTROL ARMS REPAIRED. I PROVIDED THEM WITH THE COPY OF MY BANK ACCOUNT, ALONG WITH THE RECEIPT COPY OF THE THIRD PARTY VENDOR WHO FIXED THE REPAIRS. I WOULD LIKE TO BE REIMBURSED FOR MY $855.80. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330621June 24, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER, EXTERIOR LIGHTING
EVERY SINCE I FIRST PURCHASED MY CAR, MY DOOR HANDLES ARE VERY LOOSE, I'VE HAD TO GET THE DRIVER ONE FIXED AND IT'S LOOSE AGAIN. IT CAUSES ME TO NOT BE ABLE TO USE THAT DOOR. ALL MY WINDOWS WILL NOT GO UP ONCE I PUT THEM DOWN AND THEY ARE ALSO MAKING NOISES. MY HEADLIGHTS ARE DIMMER FROM WHEN I FIRST PURCHASED THE CAR, AND I HAVE TO KEEP REPLACING THEM BECAUSE THEY KEEP GOING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324220May 12, 2020
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ARE VERY DANGEROUS, IMPOSSIBLE TO SEE DOWN THE ROAD USING THE LOW BEAM LIGHTS. THIS IS VERY DANGEROUS AND SHOULD BE A SAFETY RECALL FOR THE MANUFACTURER TO CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320474April 7, 2020
STRUCTURE:BODY, ENGINE, SEAT BELTS
WE BOUGHT THE VEHICLE USED FROM A CAR DEALERSHIP CALLED HEAVY FOOT MOTORS IN SAN ANTONIO TX. THE VERY NEXT DAY, THE VEHICLE STARTED SMOKING FROM THE HOOD, EXHAUST, AND SMOKE CAME THROUGH THE AIR VENTS. MY WIFE GOING ABOUT 5-10MPH WHILE MAKING A TURN IN A RESIDENTIAL NEIGHBORHOOD WHEN THE SMOKING STARTED. WE TOWED THE VEHICLE TO THE DEALERSHIP AND EXPLAINED WHAT HAPPENED. THEIR MECHANIC TOOK THE VEHICLE AND HAD IT FOR THREE WEEKS. I PICKED THE VEHICLE UP AND MADE IT MAYBE 5 MINUTES DOWN THE ROAD, AND THE VEHICLE DID THE SAME THING. SO I HAD THE VEHICLE TOWED BACK TO THE DEALERSHIP AGAIN AND IT IS CURRENTLY THERE AS OF 4/4/2020. MY SAFETY CONCERN IS THAT THERE IS SMOKE COMING OUT OF THE ENGINE, EXHAUST, AS WELL AS THROUGH THE AC VENT AND GOING INTO THE VEHICLE. ALSO, WHEN I WENT TO INSTALL MY CHILDREN'S SEAT BELT WE REALIZED THE BACK SEATS SEAT BELTS DO NOT LOCK TO SECURE A CARSEAT. THAT IS A MAJOR SAFETY CONCERN FOR ME. ALSO, UPON PURCHASE I REALIZE THERE WAS NO DRIVER SIDE DOOR HANDLE. WE AGREED IN PURCHASE CONTRACT THAT THE DEALERSHIP WOULD PUT ONE ON IF I PURCHASED IT. I JUST FOUND IT STRANGE HOW YOU COULD SELL A CAR FROM A DEALERSHIP WITHOUT A DRIVER SIDE DOOR HANDLE. THAT IS A HUGE SAFETY CONCERN INCASE SOMETHING WERE TO HAPPEN AND THAT WAS THE ONLY DOOR TO OPEN FROM THE OUTSIDE. I ALSO REALIZE NOW THAT THE TRUNK DOES NOT OPEN, THE DOOR WILL NOT OPEN. I WILL BE GETTING A COPY OF THEIR MECHANIC'S REPORT WHERE HE STATED THAT IT IS HIS PROFESSIONAL OPINION THAT THE VEHICLE WAS SOLD IN THIS CONDITION. I HAVE REQUESTED A REFUND WHICH INITIALLY,( VERBALLY) I WAS TOLD WE WOULD GET IF IT IN FACT WAS SOLD IN THAT MANNER BUT NOW THEY HAVE BACKED OUT OF THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315857March 3, 2020
EXTERIOR LIGHTING
MY HEADLIGHTS ARE VERY DIM NO MATTER WHICH BULBS I PUT IN. I REALLY NEED TO GET THIS FIXED BECAUSE DRIVING AT NIGHT IS A DANGER. I'VE READ MANY MAZDA CX-7 OWNERS HAVE HAD THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309268February 14, 2020
ENGINE
TL* THE CONTACT OWNS A 2008 MAZDA CX7. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT STATED THAT HER SPOUSE DIAGNOSED THE FAILURE AS A MASS AIR FLOW SENSOR FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR REPAIRS NOR WAS IT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307987February 9, 2020
AIR BAGS
BEFORE I RECEIVED THE RECALL NOTICE I HAD TAKEN THE CAR IN TO STAR MAZDA AN AUTHORIZED DEALER IN GLENDALE TWICE FOR THE AIRBAG LIGHT WARNING SIGN WHICH HAD BEEN LIT UP ON THE DASHBOARD. TWICE STAR MAZDA CHARGED ME $140.00 FOR DIAGNOSTICS AND COULDN'T FIND THE PROBLEM WITH THE LIGHT. AFTER I RECEIVED THE NOTICE I TOOK THE CAR IN AND AFTER TWO HOURS THEY INDICATED THAT THEY REPLACE THE PARTS NEEDED AND IT IS A SIMPLE RECALL AND ITS NOT SO IMPORTANT. THE AIRBAG MALFUNCTION LIGHT IS STILL LIT ON THE DASHBOARD AND MY REGULAR MECHANIC STATED THAT THE AIRBAG MIGHT NOT FUNCTION ON MY CAR SINCE THE MALFUNCTION LIGHT IS LIT. PLEASE ADVISE. I HAVE ANOTHER MAZDA WITH THE SAME PROBLEM AND THE DEALER REFUSES TO RESOLVE THE AIRBAG WARNING SIGN WHICH IS ON RIGHT AFTER I TURN ON THE VEHICLE. THE OTHER MAZDA VIN # IS [XXX]. PLEASE ADVISE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306879February 3, 2020
AIR BAGS, SEATS, UNKNOWN OR OTHER
AIRBAG SENSOR STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300056January 17, 2020
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW AND BOTH REAR WINDOWS FAILED TO OPERATE AS INTENDED GOING UP AND DOWN. THE TIRE PRESSURE MONITOR LIGHT ILLUMINATED AND REMAINED DESPITE HAVING THE TIRES CHECKED FOR PROPER TIRE PRESSURE AND FOLLOWING THE INSTRUCTIONS PROVIDED TO RESET THE TIRE PRESSURE LIGHT. ADDITIONALLY, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CHECK ENGINE WARNING LIGHT WAS RESET BY AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH THE VEHICLE DECELERATED TO 20 MPH AND STALLED. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC AND WAS INFORMED THAT THE MASS AIRFLOW SENSOR AND OXYGEN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 98,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300176January 17, 2020
SUSPENSION
I HAVE A LOT OF PROBLEMS WITH THE SUSPENSION I KNOW THE MAZDA CX 7 HAS A RECALL BEFORE I BUY THIS CAR, HOW I CAN FIND MORE INFORMATION IF THE PREVIOUS OWNER FIXES THE PROBLEM AND ATTEND THE SUSPENSION RECALL ISSUE. I NEED A LETTER TO FIX THIS PROBLEM OR WHO I NEED TO CONTACT. I DON'T FEEL COMFORTABLE DRIVING THIS CAR WITH ALL THE ISSUES I HAVE. IS A SAFETY RISK FOR ME AND MY FAMILY WHENEVER I DRIVE THIS VEHICLE I HEAR A SOUND UNDER IS LIKE SOMETHING IS BROKEN AND IS THE ONLY CAR I HAVE. I HOPE YOU CAN GIVE ME MORE INFO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297178January 5, 2020
EXTERIOR LIGHTING
BOTH REAR BRAKE LIGHT BULBS MELTED THROUGH THE LIGHT ENCASING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297009January 3, 2020
AIR BAGS
AIRBAG LIGHT IS ON. DRIVERS SIDE IS WHERE THE ISSUE IS. THERE WAS JUST A RECALL ON PASSENGER SIDE AIRBAG. I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292180December 30, 2019
EXTERIOR LIGHTING
DIM LIGHTS KEEP BURNING OUT ALL OTHER LIGHTS WORK FINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292200December 30, 2019
AIR BAGS, STEERING
MY WIFE TOOK MY VEHICLE TO OCEAN MAZDA DEALER LOCATED AT 9675 NW 12TH STREET MIAMI FL 33172 FOR AIR BAG RECALL REPLACEMENT ON 12/30/19 CAR AIRBAGS WERE REPLACED AND WAS RETURNED WITH AND UNSERVICEABLE STEERING WHEEL HARD TO TURN UNSAFE CONDITION TO DRIVE MY WIFE COMPLAINT TO SHOP MANAGER BUT THEY REFUSED TO REINSPECT VEHICLE AND FIND WHAT IS WRONG WITH THE STEERING WHEEL AFTER AIRBAGS WERE REPLACED SINCE MY WIFE DID NOT RECEIVE ANY HELP FROM SHOP MANAGER SHE FILED A COMPLAINT TO DORAL POLICE #141230025446 I ARRIVED AFTER AND I POLITE REQUESTED MANAGER TO CHECK STEERING WHEEL COMPARTMENT IF ANYTHING WAS DAMAGED WHILE INSTALLING AIRBAGS HE ACCEPTED AND ASK ME TO LEAVE CAR AT DEALERSHIP FOR DIAGNOSTIC I WILL FOLLOW UP WRITING ON THIS COMPLAINT AFTER FIND OUT WHAT'S HAPPENING TOMORROW 12/31/19
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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