The rear wheel well liner and mud guard on my Mazda CX-5 were becoming detached because the retaining clips have not stayed secured. During normal driving, the liner and the mud guard were separate from its mounting points and were hanged down near the tire. This creates a potential safety hazard because the loose liner and the mud guard may contact the tire while the vehicle is moving, which could damage the liner, affect vehicle handling, or create road debris. In addition, if the liner, the mud guard, or any portion of it becomes fully detached while driving, it could be projected into traffic and strike a following vehicle. This presents a risk of property damage, driver distraction, loss of vehicle control, or a secondary collision involving other motorists. The vehicle has not been involved in a collision, and the condition appears to be related to the design or durability of the retaining clips and attachment points rather than accidental damage. I believe this issue may affect other vehicles of the same model and should be investigated for its potential safety implications.
No injuries · No fire · No crash
I am extremely concerned about the safety of the 2024 Mazda CX-5 due to the failure of the seat adjustment mechanism, which prevents the seat from moving forward or backward. This is a serious safety hazard, particularly for passengers who may be positioned dangerously close to the dashboard in the event of a collision. This is not a minor inconvenience; it is a potential life-threatening safety issue. Mazda and federal safety regulators must take these complaints seriously, investigate the problem, and determine whether a safety recall is necessary. With numerous complaints reportedly coming from other owners, this issue deserves immediate attention before someone is seriously injured or killed. We should not have to wait for a tragedy before action is taken. Thank for looking into this matter
No injuries · No fire · No crash
VEHICLE SAFETY COMPLETELY COMPROMISED BY UNEXPECTED ENGINE STALL IN TRAFFIC. For over one week, my 2024 Mazda CX-5 exhibited severe engine sputtering and erratic idle RPM fluctuations (RPMs surging high, then dropping dangerously low) while stopping. while completely stopped in a parking lot with the transmission engaged in DRIVE, the engine lost all propulsion and suffered a hard stall. The vehicle failed to automatically restart when my foot was removed from the brake pedal. This bypasses the parameters of the i-stop feature and represents a complete powertrain shutdown. I was forced to put the vehicle in Park and manually cycle the push-button ignition to restart the engine. This unpredictable loss of engine power while positioned in active traffic poses an immediate accident and safety hazard. The vehicle was brought to an authorized Mazda dealership for immediate evaluation. The service department stated they "could not replicate" the stalling behavior during their road test and returned the vehicle without a repair. However, I have documented the severe RPM fluctuations and the complete engine stall on a clear dashboard video recording, proving the failure mode exists. I also have a case number with Mazda
No injuries · No fire · No crash
The contact owns a 2024 Mazda CX-5. The contact stated that the radio was inoperable. The vehicle was taken to the dealer, who discovered that rodents had chewed through the soy-based wiring and created a nest inside the vehicle. The dealer replaced the headliner, wiring harness, both front air bags, A-pillar molding, and C-pillar molding. The failure mileage was 17,655.
No injuries · No fire · No crash
Component failure: potential thermal (heat-related) breakdown of the EPS control module, steering rack electronics, or associated wiring harness. Description: After approximately two hours of continuous highway driving, a critical Red Steering Wheel Warning Light illuminates intermittently in the center dashboard. This indicates a severe system fault and imminent threat of total loss of power steering assist while operating at highway speeds presenting an extreme safety hazard. The vehicle is under the bumper-to-bumper warranty and was brought to authorized Mazda service for the warranty repair. The dealership refused to perform a deep electronic diagnostic of the EPS module. The service manager released the vehicle back to me, claiming the issue cannot be duplicated unless it is driven for two hours and no active codes are showing. He is claiming this is a lane assist issue and the vehicle is safe. This is not a lane assist issue as it was occurring for the complete two hour trip and not on a specific road area that the lane assist could not detect. By refusing to escalate a critical steering failure to manufacturer engineers, the dealership has forced me to continue driving a potentially unsafe vehicle with a known steering defect in order to “prove” the malfunction occurs.
No injuries · No fire · No crash