Mazda CX-30 Complaints

213 consumer complaints on file.

#11458029March 23, 2022
ENGINE
While driving, Low Engine Oil light illuminated. Vehicle has 9968 miles at time of incident and had one oil change at 5873 miles. So in the span of 4095 miles, engine had burned enough oil that none was showing on dipstick at time of incident. Vehicle was taken to dealership where it was confirmed that there were no leaks and the engine was consuming oil at a rapid rate. Mazda has issued a bulletin to dealerships concerning this issue, so the company is aware a problem exists with this engine. Had the oil level decreased to a low enough level, the engine could have feasibly failed, which could have resulted in a dangerous situation if it happened on the highway or in heavy traffic. Mazda currently has no fix and encourages that oil be added when necessary. Given the unpredictable frequency of the oil consumption, this does not feel like a safe solution, putting the onus entirely on the owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453651February 23, 2022
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2021 Mazda CX-30. The contact stated while driving at an unknown speed, the vehicle accelerated independently and hit a brick pillar. The contact stated no warning light was illuminated. The air bags did not deploy. The contact sustained injuries on her neck, back, and also had headaches. The contact did seek medical attention at the emergency room. A police report was filed. The vehicle was not drivable. The vehicle was towed. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11451279February 9, 2022
ENGINE
At about 3,605 miles, I received a low engine oil warning. The car is only 4 months old. When i took the car to the dealer, apparently there is a TSB that was issued in October 2021 about the problem. I bought the car in November was not advised of this issue. At this time, it appears at this time Mazda is unable to determine the root cause. It appears that I am to take the vehicle to the dealer every time I have this experience. I am worried about the potential impact and the lifespan of the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448498January 23, 2022
STEERING, ELECTRICAL SYSTEM, ENGINE
Multiple warning messages came on including "Pus button start malfunction. Have the vehicle inspected." "In-vehicle network malfunction. Have the vehicle inspected." "Auto light system malfunction. Turn on/off lights manually." "Power steering malfunction. Have the vehicle inspected." "Driver attention alert disabled." Vehicle would not start after this and had to be towed to a Mazda dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447735January 17, 2022
VISIBILITY/WIPER
There is a warp in the windshield on the driver's side of the car that causes noticeable distortion. It causes eye pain and headaches. It also causes distortion and visibility issues when driving at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444904December 24, 2021
ENGINE
Low engine oil light displayed at 7,030 miles. No leaks detected. Engine consuming oil burning in combustion chamber. Possible engine damage or failure if oil was not quickly refilled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439027November 2, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
The contact owns a 2021 Mazda CX-30. The contact stated that while at a stop sign, the vehicle was bouncing up and down. The contact mentioned that the failure recurred multiple times and only while the vehicle was stopped. The dealer was contacted but was unable to provide a diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. In addition, while driving at approximately 8 mph, the brake assist warning light illuminated, and the brake assist applied independently while there was nothing in front of the vehicle. The approximate failure mileage was 3,500. As of November 5, 2021 the mileage was noted as 6,301 by Manchester Mazda. The vehicle would start bouncing up and down and moving forwards and backwards while stopped at a stop light and this occurred multiple times shortly after the purchase, within a month of purchase and randomly continued up to the point of the following issue. Consumer had shut off the brake assist every time she was driving there have been no more incidences. In addition, having the winter tires put on stopped the incident from recurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438463October 28, 2021
ENGINE
The contact leased a 2021 Mazda CX-30. The contact stated that the vehicle had failed to start up after multiple attempts with several unknown warning lights illuminated on the instrument panel. The contact stated that an unauthorized independent tow company towed the vehicle to a dealer two hours away from her home and that the vehicle was stolen from the dealer's lot. A police report was filed. The contact then stated that the vehicle was recovered and returned to the same dealer. The battery was replaced, and the vehicle was towed to an auto body shop to repair the damage to the vehicle. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was 2,100. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437910October 23, 2021
VISIBILITY/WIPER
Manufacturing defect in the windshield glass: distorted/warped windshield glass causing waves/ripples. Result: impaired visibility when operating vehicle and rapid eye fatigue. Google search (forums) indicates that this is a well known issue on several Mazda models. The issue presumably existed at factory. I noticed upon purchase as CPO at 6k miles. Available for inspection if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423399July 4, 2021
UNKNOWN OR OTHER
The brand new vehicle was sold to me on 2/23/21 with an open safety recall. This recall was finally addressed on 5/21/21. At no time did Mazda north American operations formally notifying me of the safety record. 1) how could this happen? 2) has this shortcoming been remedied? 3) Will I receive formal notifications of future safety recalls on a timely basis?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418296May 24, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sudden, enexpected emergency braking when there was no vehicle or any other obstruction in front of me. Luckily, the distance between me and the car behind me was great enough to prevent me from being rear ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416800May 16, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
AFTER TURNING LEFT AT A SIGNALED INTERSECTION ONTO A HIGHWAY THE AUTOMATIC BRAKING ENGAGED AND THE CAR SKIDDED TO A STOP IN THE MIDDLE OF THE LANE. LUCKILY NOBODY WAS BEHIND US. THERE WAS A CAR ABOUT 4 CAR LENGTHS AHEAD THAT WAS GOING THE SAME SPEED AND WAS NOT STOPPED. I PULLED OVER AND CHECKED THE FRONT SENSOR AND NOTICED A COUPLE BLACK FLIES ON IT AND BRUSHED THEM OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415780May 10, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2021 MAZDA CX-30. THE CONTACT STATED WHILE DRIVING 3 MPH, THE VEHICLE LOSS MOTIVE POWER. THE CONTACT STATED THAT THE LOW VOLTAGE 12-V CHARGE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED A BYSTANDER ASSISTED TO JUMP START THE VEHICLE. THE CONTACT CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO COOK CHRYSLER DODGE RAM (1136 S PHILADELPHIA BLVD, ABERDEEN, MD 21001, (410) 346-3786) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE ON FOUR TIMES AND THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mazda CX-30