Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10170991October 16, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I AM THE OWNER OF A 1997 LINCOLN TOWN CAR. MY WIFE WAS DRIVING THE CAR TODAY WITH HER MOTHER AND 2 CHILDREN, AGES 2 1/2 YRS & 4 WKS. THE ENGINE SUDDENLY BEGAN TO LOOSE COOLANT FLUID RAPIDLY AND OVERHEATED. THIS LEFT ALL OF THEM STRANDED. AFTER HAVING THE VEHICLE TOWED INTO A REPAIR SHOP, WE WERE NOTIFIED IT HAD A CRACKED INTAKE MANIFOLD. IT ONLY HAS 99K MILES. THEN I WAS INFORMED THAT THIS WAS NORMAL CONSIDERING IT HAD A PLASTIC MANIFOLD. AFTER RESEARCHING THIS ISSUE, I HAVE FOUND THOUSANDS WITH THE SAME PROBLEM, BUT OF COURSE FORD IS WILLING TO HANDLE THE BIG GUYS (I.E.; GOVERNMENT FLEETS AND TAXIS SERVICES) AND GET THEIR PROBLEMS FIXED. OF COURSE US LITTLE GUYS MUST SPEND THE MONEY TO REPLACE SOME GUYS PROJECT WITH PLASTIC. THEY WOULD LOOSE MONEY IF THEY DIDN'T TAKE CARE OF THEIR MONEY BAG, THE BIG GUYS. SO TELL ME WHY I HAVE TO PAY $1000 TO FIX THEIR SCREW UP. I THINK THEIR NEEDS TO BE ANOTHER CLASS ACTION TO MAKE FORD PAY FOR THEIR MISTAKE. I AM PAYING FOR MINE, BUYING A FORD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170518October 11, 2006
SUSPENSION:REAR
DT*: THE CONTACT STATED THERE WAS A CONSTANT GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE, REGARDLESS OF SPEED. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHO DETERMINED THAT THE NOISE WAS CAUSED BY A FAILURE OF THE REAR BEARINGS. THERE WAS A NHTSA RECALL# 04V328000 WHICH PERTAINED TO THE REAR SUSPENSION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *AK UPDATED 10/31/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170522October 11, 2006
SUSPENSION:REAR, PARKING BRAKE
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, A GRINDING NOISE WAS HEARD. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT REPAIR SHOP, WHO DETERMINED THE LEFT AND RIGHT REAR AXEL BEARINGS, SEALS, AND PARKING BRAKE SHOES NEEDED TO BE REPLACED. THE DEALER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170023October 5, 2006
AIR BAGS:SIDE/WINDOW
DT*: THE CONTACT STATED WHILE DRIVING 2MPH THROUGH A PARKING LOT, THE FRONT DRIVER SIDE AIRBAG DEPLOYED WITHOUT WARNING. UPON DEPLOYMENT OF THE SIDE AIR BAG, THE CONTACT, WHO WAS NOT WEARING A SEAT BELT, WAS PUSHED ASIDE INTO THE CENTER CONSOLE, AND LOST CONTROL OF THE VEHICLE. THE VEHICLE ROLLED OVER A PARKING LOT DIVIDER, AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED MINOR INJURIES. DUE TO THE LOW SPEED OF THE CRASH, THE VEHICLE SUSTAINED MINOR DAMAGE. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS INSPECTED BY A DEALER AND AN INSURANCE ADJUSTOR WHO WERE UNABLE TO DETERMINE THE CAUSE OF THE AIRBAG DEPLOYMENT. THE MANUFACTURER WAS ALSO ALERTED. UPDATED 10/31/2006 -*NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10170046October 5, 2006
ENGINE AND ENGINE COOLING
ENGINE BEGAN TO RUN VERY ROUGH TOOK VEHICLE TO DEALER DEALER REPLACED INTAKE MANIFOLD AND SPARK PLUG WIRES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169860October 3, 2006
AIR BAGS:FRONTAL
SMOKE! SMELL OF BURNING! MODULE FOR FRONT PASSENGER AIR BAG SHORTED OUT. AIR BAG LIGHT ON AND BEEPER BEEPING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170162October 2, 2006
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:HORN, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, VEHICLE SPEED CONTROL, VISIBILITY, EXTERIOR LIGHTING, SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
1995 LINCOLN TOWN CAR AIR SPRING REAR SUSPENSION, IDLER AND PITMAN ARM WERE ALL REPLACED BEFORE RECALL NOTICE WAS ISSUED. *TS THE CONSUMER RECEIVED A RECALL NOTICE AND TOOK THE VEHICLE TO THE DEALER. THE VEHICLE'S CHECK ENGINE LIGHT, WHICH HAD BEEN SERVICED PREVIOUSLY, HAD ILLUMINATED AGAIN. THE REPLACEMENT PARTS HAD A 12 MONTH 12000 MILE WARRANTY. THE DEALER CHARGED THE CONSUMER FOR THE ENGINE SERVICE ALTHOUGH ALL THEY DID WAS ADD 1/2 QUART OF ANTIFREEZE IN THE RADIATOR. THE DEALER REFUSED TO HONOR THE WARRANTY. THE SHIFT LAMP WAS INOPERATIVE. THE DEALER REMOVED THE CLUSTER AND REPLACED THE SHIFT BULB. THE HORN SOUNDED WEAK. THE TECH RECOMMENDED THAT THE CONSUMER REPLACE BOTH HORNS. THERE WAS A LOT OF PLAY IN THE STEERING WHEEL. THE TECH RECOMMENDED THAT THE LOWER BALL JOINTS BE REPLACED. THE HEATER BLEW OUT COLD AIR. THE DEALER REPLACED THE BLEND DOOR ACTUATOR. *NM THE CONSUMER STATED EVERY MORNING, THE VEHICLE HAD TO BE JUMPED STARTED. THE DEALER STATED THE LIGHTING CONTROL MODULE WHICH WAS NO LONGER MANUFACTURED, WAS CAUSING THE BATTERY TO DRAIN. THE AIR SUSPENSION WAS REPLACED THREE TIMES. UPDATED 08/15/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169609September 29, 2006
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
MY 2003 LINCOLN TOWN CAR WAS SLOWING (FOOT OFF GAS, COASTING) DOWN OFF-RAMP FROM FREEWAY BECAUSE THE STOP LIGHT AT THE BOTTOM OF THE OFF-RAMP WAS RED. WHEN I BEGAN TO APPLY THE BRAKES TO COME TO A COMPLETE STOP, THE CAR LURCHED FORWARD VIOLENTLY AS THE FRONT BRAKES LOCKED COMPLETELY, CAUSING THE CAR TO SLIDE TO A STOP. I COULD NOT MOVE THE CAR FORWARD OR BACKWARD IN GEAR, AND COULD NOT GET IT TO COAST IN NEUTRAL. THE CAR COULD NOT BE MANUALLY PUSHED FROM ITS RESTING SPOT AND I HAD TO HAVE IT WINCHED ONTO A FLATBED TOW TRUCK AND TAKEN TO THE LINCOLN DEALERSHIP. THE REPAIR MANAGER TOLD ME AFTER INVESTIGATION THAT THE LINING INSIDE THE BRAKE LINES LEADING TO THE CALIPERS HAD BEEN SLOWLY FLAKING OFF INTO THE BRAKE FLUID. WHEN SUFFICIENT AMOUNTS HAD COLLECTED IN THE FLUID THEY ACTED LIKE A CHECK-VALVE, ALLOWING FLUID INTO THE CALIPERS TO ACTUATE THE BRAKES BUT WOULD NOT ALLOW THE FLUID TO RETURN AND THE BRAKES COULD NOT RELEASE. THE REPAIR CONSISTED OF REPLACING BOTH FRONT BRAKE LINES AND BOTH CALIPER UNITS, COSTING OVER $600. ONLY MOMENTS BEFORE THE BRAKES LOCKED MY CAR HAD BEEN AT SPEEDS OF 55 - 65 MPH ON THE FREEWAY. HAD I NEEDED TO APPLY THE BREAKS WHILE AT THOSE SPEEDS, THE RESULTS WOULD HAVE BEEN DEVASTATING; MY CAR WOULD HAVE BEEN SLIDING OUT OF CONTROL IN HEAVY FREEWAY TRAFFIC AND LIKELY WOULD HAVE LED TO SEVERE INJURY OR DEATH OF MY FAMILY MEMBERS OR OTHER DRIVERS/PASSENGERS. THE LINCOLN DEALERSHIP SEARCHED FOR RECALL AND/OR SAFETY BULLETINS FROM THE MANUFACTURER AND COULD FIND NONE. I'M INFURIATED BY THIS ~ IT IS AN APPARENT DESIGN AND/OR MANUFACTURING DEFECT, ADMITTEDLY SEEN SEVERAL TIMES BEFORE OVER RECENT YEARS BY THE MECHANICS AT MY LOCAL DEALERSHIP, YET NOTHING HAS BEEN DONE TO ADDRESS IT. I SUSPECT THAT IT'S NOT A "SEVERE" ENOUGH SITUATION YET BECAUSE THERE HAVE BEEN NO DEATHS REPORTEDLY LINKED TO THE CATASTROPHIC FAILURE I SURVIVED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169396September 27, 2006
POWER TRAIN:AXLE ASSEMBLY
DT*: THE CONTACT STATED THERE WAS A GRINDING NOISE IN THE REAR END. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHO DETERMINED THE REAR AXLES, BEARINGS AND SAFETY PINS NEEDED TO BE REPLACED. THE REPAIR KIT WAS ORDERED FROM THE MANUFACTURER AND THE KIT WAS INSTALLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169338September 26, 2006
VISIBILITY:GLASS, SIDE/REAR, STRUCTURE
I HAVE A 1999 LINCOLN TOWN CAR. THE WINDSHIELD ADHESIVE HAS FAILED APPARENTLY FROM HAVING BEEN PARKED OUTDOORS FOR 25 DAYS. THE WINDSHIELD HAS SLIPPED DOWN ABOUT ONE HALF INCH AND IT IS LEAKING. IT IS LOOSE ENOUGH THAT IT VIBRATES WHEN THE DOOR IS CLOSED. I SEARCHED FOR A RECALL AND ALTHOUGH THERE WAS NONE FOR THE LINCOLN WINDSHIELD, I DID SEE THAT THE FORD WINDSTAR MINI VAN HAD A RECALL FOR USING THE INCORRECT URETHANE ADHESIVE(CAMPAIGN ID NUMBER 00V020000). MY LINCOLN TOWNCAR WAS BUILT AT FORD'S WIXOM PLANT WHERE THE WINDSTAR VANS WERE BUILT AND NEAR THE SAME TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169269September 25, 2006
VEHICLE SPEED CONTROL, AIR BAGS
DT*: THE CONTACT STATED WHILE BRAKING THE VEHICLE ACCELERATED WITHOUT WARNING. THIS INCIDENT RESULTED IN ACCIDENTS ON TWO SEPARATE OCCASIONS. ONE ACCIDENT OCCURRED IN JUNE OF 2005 WHILE IN TRAFFIC. THE OTHER ACCIDENT OCCURRED IN AUGUST OF 2006 RESULTING IN THE VEHILCLE DRIVING THROUGH THE GARAGE. A POLICE REPORT WAS TAKEN AT THE SCENE OF THE FIRST INCIDENT. THE SERVICE DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. DURING EACH ACCIDENT THE AIR BAGS DID NOT DEPLOY. THERE WAS ALSO NO AIR BAG LIGHT ILLUMINATED PRIOR TO EACH INCIDENT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10169160September 24, 2006
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING DOWN A NARROW HIGHWAY, USING THE HIGH BEAMS, THE HEADLIGHT SYSTEM FAILED (NO DASH LIGHTS OR HEADLIGHTS). I WAS USING THE AUTOLAMP SYSTEM. I PULLED TO THE SIDE OF THE ROAD, AND TRIED TO MANUALLY TURN ON LIGHTS TO NO AVAIL. AFTER WAITING A MINUTE WITH THE CAR OFF, STARTED IT BACK UP AND HEADLIGHTS CAME BACK ON. THIS HAPPENED AGAIN SEVERAL TIMES AS I TRIED TO GET HOME. THE 18 AMP BREAKER FOR THE LIGHTING SYSTEM WAS VERY HOT. I TRADED THE 20 AMP CIRCUIT BREAKER FROM THE POWER LOCKS/WINDOWS SYSTEM WITH THE 18 AMP BREAKER ON THE LIGHTING SYSTEM, AND DROVE HOME. IT DID NOT ACT UP AGAIN. I WILL TRY REPLACING THE 18 AMP BREAKER AND CHECK THE LOAD ON THE SYSTEM WITH A MULTIMETER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168606September 19, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE POWER FAILED AND THE ENGINE STALLED. THE VEHICLE WAS STEERED ONTO THE SIDE OF THE HIGHWAY AND EVENTUALLY RESTARTED. THE FAILURE HAD OCCURRED AT LEAST 50 TIMES AT VARIOUS SPEEDS, SOMETIMES RESTARTING RIGHT AWAY AND SOME TIMES AN HOUR WAS NEEDED BEFORE THE ENGINE WOULD RESTART. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED. THE SERVICE DEALER HAD WORKED ON THE VEHICLE 4 TIMES. THE FIRST TIME THE RELAY (PART#4F1Z-14N089-AA) WAS REPLACED. THE SECOND TIME, THE CATALYTIC CONVERTER AND GASKET WERE REPLACED. THE THIRD TIME THE SAME RELAY WAS REPLACED AS WELL AS THE WIRING HARNESS. THE FOURTH TIME, THE CATALYTIC CONVERTER ASSEMBLY AND GASKET WERE REPLACED AGAIN. UPDATED 11/03/06.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168503September 18, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED THE BRAKE LIGHT ILLUMINATED CONSTANTLY. WHEN THE BRAKE PEDAL WAS DEPRESSED, WHITE SMOKE WAS OBSERVED COMING FROM THE ENGINE COMPARTMENT, ACCOMPANIED BY A SMELL OF BRAKE FLUID. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE MECHANIC DETERMINED THAT THE STAINLESS STEEL BRAKE PIPING WAS SEVERELY RUSTED AND CRACKED. THIS CAUSED BRAKE FLUID TO LEAK FROM BETWEEN THE MASTER CYLINDER AND THE ABS SYSTEM. THE BRAKE FLUID WAS LEAKING ON TO THE ENGINE CAUSING THE SMOKE. THE REPAIR SHOP REPLACED PART OF THE PIPING, BUT THE PROBLEM PERSISTED. UPDATED 10/04/06.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168540September 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE TRAVELING 3 MPH THE FRONT PASSENGER SIDE OF THE VEHICLE FELL TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE LOWER BALL JOINT WAS REPLACED. UPDATED 10/4/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168348September 15, 2006
AIR BAGS
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH ON A DRY ROAD, THE VEHICLE HIT A SMALL POT HOLE IN THE ROAD AND THE PASSENGER AIR BAG DEPLOYED. THE AIR BAG LIGHT WAS NOT ILLUMINATED PRIOR TO THE INCIDENT. THE DEALERSHIP WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168269September 14, 2006
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WE WERE TRAVELING THE I-40 IN AZ BEHIND A TRACTOR/TRAILER RIG. THE RIG THREW UP A ROCK. IT HIT OUR CAR. WE LOOKED AT OUR WINDSHIELD THINKING THE ROCK HIT THERE AND SAW NOTHING SO WE PROCEEDED. LATER, WE HEARD A STRANGE SOUND. I LOOKED IN THE REAR VIEW MIRROR AND SAW SOMETHING FLY OFF. WE STOPPED AND DISCOVERED PART OF OUR SUNROOF HAD BROKEN APART AND FLEW OFF. WE DUCT TAPPED THE REMAINING SUNROOF AND PROCEEDED AT A VERY SLOW SPEED. IT OCCURRED TO US IF A MOTORCYCLE OR CONVERTIBLE WOULD HAVE BEEN BEHIND US THEY COULD HAVE BEEN HIT BY THE GLASS. THANK GOD, THEY WEREN'T THERE. WE COULD HEAR PIECES OF THE GLASS FALLING ON THE SUNSHIELD. THANKFULLY, WE WEREN'T CUT. THE DEALER TOLD US THAT SUNROOF GLASS ISN'T LAMINATED OR OF THE QUALITY OF WINDSHIELD GLASS. IS IT POSSIBLE TO REQUIRE A DISCLAIMER OR A SAFER GLASS FOR SUNROOFS? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168293September 14, 2006
AIR BAGS
DT*: THE CONTACT STATED WHILE TRAVELING 20 MPH, THE VEHICLE'S PASSENGER SIDE AIRBAG DEPLOYED WITH NO ACCIDENT INVOLVED. THE AIRBAG LIGHT WAS NOT ILLUMINATED AND THERE WAS NO BRAKING PRIOR TO DEPLOYMENT. THE SERVICE DEALER COULD NOT FIND ANYTHING WRONG WITH THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168100September 12, 2006
SUSPENSION:REAR
DT*: THE CONTACT STATED AT VARIOUS SPEEDS, A GROWLING NOISE WAS NOTICED IN THE REAR OF THE VEHICLE. AN INDEPENDENT REPAIR SHOP DETERMINED THE WHEEL BEARINGS WORE OUT. THIS ALSO CAUSED EXCESSIVE AXLE WEAR. THERE WAS A NHTSA RECALL, # 04V328000, REGARDING THE REAR SUSPENSION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.*AK UPDATED 11/21/2006 -*NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167345September 5, 2006
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
DT*: THE CONTACT STATED THE VEHICLE'S JACK COLLAPSED WHILE CHANGING A FLAT TIRE. THERE WERE NO INJURIES SUSTAINED. THE DEALERSHIP WAS ALERTED. THIS WAS THE FIRST TIME THE CONTACT USED THE JACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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