Lincoln Town Car Complaints
3,302 consumer complaints on file.
- #10178177January 9, 2007ELECTRICAL SYSTEM
TL* - THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT'S VEHICLE WAS SITTING IN THE DRIVEWAY WHEN IT CAUGHT ON FIRE. THE VEHICLE HAD BEEN DRIVEN EARLIER IN THAT DAY, BUT HAD BEEN TURNED OFF PRIOR TO THE FIRE. THE FIRE DEPARTMENT WAS CALLED AND THEY WERE ABLE TO EXTINGUISH THE FIRE. THE COMPUTER WAS DESCRIBED AS THE ORIGIN OF THE FIRE. THE CONTACT WILL RECEIVE A REPORT. *AK UPDATED 03/02/07. *JB
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10177266December 28, 2006TIRES:SIDEWALL
SIDEWALL BLOWOUT AT HIGHWAY SPEED. HAS OCCURRED 2 TIMES. A 3RD TIRE WAS REPLACED PRIOR TO FAILURE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10184790December 26, 2006SERVICE BRAKES, HYDRAULIC
2006 LINCOLN TOWN CAR WITH BRAKE FAILURE**CC 03/01/07 CUSTOMER SEND IN ADDITIONAL INFO**CC THE CONSUMER RENTED THE 2006 LINCOLN TOWN CAR. THE CONSUMER EXPERIENCED TWO BRAKE FAILURES WHILE DRIVING THE VEHICLE. WHEN THE CONSUMER APPLIED THE BRAKES, THE VEHICLE DIDN'T STOP IMMEDIATELY IN A CONTROLLED MANNER. THE SECOND OCCURRENCE, THE CONSUMER HAD TO USE THE PARKING BRAKE TO STOP THE VEHICLE. *JB SEE ALSO 10177497. *DSY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10176479December 18, 2006EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
USE OF THE HAZARD LIGHTS RESULTED IN FAILURE OF THE CONTROL MODULE AND ULTIMATE FAILURE OF BOTH THE HAZARD LIGHTS AND THE TURN SIGNALS. THIS OCCURRED IN SEPTEMBER OF 2005 AND AGAIN IN DECEMBER 2006. THE TURN SIGNAL/ HAZARD LIGHT CONTROL HAD TO BE REPLACE IN BOTH INCIDENTS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10175931December 12, 2006SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 4 MPH UNDER NORMAL ROAD CONDITIONS, THE VEHICLE MADE A LOUD NOISE. AN INDEPENDENT MECHANIC DETERMINED THAT THE LOWER BALL JOINT SEPARATED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10175819December 11, 2006EXTERIOR LIGHTING, INTERIOR LIGHTING, ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON THE INTERSTATE AT NIGHT, ALL EXTERIOR AND INTERIOR LIGHTS FAILED WITHOUT WARNING. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD. AFTER TURNING THE HEADLIGHT SWITCH OFF AND ON SEVERAL TIMES, THE EXTERIOR AND INTERIOR LIGHTS RESUMED NORMAL FUNCTION. THE DEALER WAS ALERTED. UPDATED 2/12/2007 - *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10175585December 8, 2006VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE BRAKING FROM 30 MPH ON A HIGHWAY EXIT RAMP, THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKE WAS APPLIED WITH EXCESSIVE FORCE, WHICH DID NOT STOP THE VEHICLE, AND COLLIDED WITH ANOTHER VEHICLE 3 TIMES. AFTER A FEW MINUTES, THE VEHICLE SLOWED, AND THE BRAKE TOOK EFFECT. A POLICE REPORT TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO A SERVICE DEALER, WHERE A DIAGNOSTIC TEST WAS PERFORMED, BUT THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE MANUFACTURER WAS ALSO NOTIFIED. UPDATED 01/18/07. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10175284December 6, 2006VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DT*: THE CONTACT STATED NO HEAT WAS PRESENT WHEN ATTEMPTING TO USE THE HEATER. THE VEHICLE WAS DRIVEN TO THE DEALER, WHO DETERMINED THE BLEND DOOR NEEDED TO BE REPLACED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10175317December 6, 2006VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON A CITY STREET, SMOKE ERUPTED FROM ALL OF THE AIR VENTS ON THE DASH, AND FROM UNDERNEATH THE HOOD. THERE WERE NO VISIBLE FLAMES PRESENT. THE CONTACT TURNED THE ENGINE OFF, WHICH STOPPED THE SMOKE. AFTERWARDS, AS SOON AS THE ENGINE WAS RESTARTED, SMOKE WAS AGAIN PRESENT. THE VEHICLE WAS TOWED TO A DEALER, WHO DETERMINED THE WINDSHIELD WIPER MOTOR SHORTED OUT AND NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, # 01V258000, REGARDING THE WINDSHIELD WIPER/WASHER MOTOR. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10175329December 6, 2006EXTERIOR LIGHTING:BRAKE LIGHTS, STRUCTURE
I RECENTLY PURCHASED THE VEHICLE AND NOTICED ON THE FIRST NIGHT DRIVE THAT WHEN APPLYING THE BRAKES, THE 3RD BRAKE LIGHT(THE ONE AT THE TOP OF THE BACK WINDOW GLOWED BRIGHTLY OVER THE INSIDE OF THE WINDOW MAKING IT IMPOSSIBLE TO SEE TO THE REAR. WHEN IT RAINED AND THE BACK WINDOW WAS WET. THE PROBLEM WAS EVEN WORSE. UPON FEELING AROUND THE LIGHT I DISCOVERED 3/4 INCH SPACE BETWEEN THE LIGHT AND THE GLASS THUS LETTING THE LIGHT SPILL OUT. I CALLED THE LOCAL LINCOLN DEALER WHO AFTER EXAMINING IT SAID THEY WERE ALL LIKE THAT AND COULDN'T HELP ME. I CALLED FORD MOTOR CUSTOMER SERVICE AND GOT THE SAME RESPONSE. I HAVE HAD TO PUT DUCT TAPE AROUND IT TO STOP THE LIGHT BUT I KNOW THIS SUMMER WHEN SUN GETS ON IT THE TAPE WILL NOT STICK AND LEAVE GLUE RESIDUE. I CAN RAISE THE CEILING (AND LIGHT ) UP AND DOWN 3/4 OF AN INCH BUT THEY SAY THATS THE WAY THEY WERE BUILT. IT'S DANGEROUS. I HAD A MERCURY BEFORE AND YOU COULDN'T EVEN TELL WHEN THE 3RD LITE WAS ONL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10176440December 4, 2006ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER WAS NOT SENT A RECALL NOTICE FOR HIS VEHICLE . RECALL EXPIRED APRIL 2006. *TS THE CONSUMER WAS INQUIRING ABOUT A RECALL RELATED TO THE ENGINE MANIFOLD. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174885December 1, 2006LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED BOTH REAR PASSENGER SIDE DOORS DID NOT HAVE A MANUAL DOOR LOCK, AND COULD ONLY BE OPENED OR CLOSED BY USING THE MANUAL OR POWER CONTROL WHICH WAS LOCATED ON THE LEFT FRONT DRIVER SIDE DOOR. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THIS WAS THE WAY THE VEHICLE WAS DESIGNED. THE MANUFACTURER WAS ALERTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174658November 29, 2006ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT*: THE CONTACT STATED THE INTAKE MANIFOLD CRACKED AND HAD TO BE REPLACED. THE VEHICLE WAS TAKEN INTO AN INDEPENDENT MECHANIC FOR SERVICE. A LETTER WAS RECEIVED BY THE MANUFACTURER REGARDING REIMBURSEMENT FOR THOSE WHO HAD TO REPLACE THE MANIFOLD IN THEIR VEHICLE. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS INFORMED THAT THE REIMBURSEMENT HAD EXPIRED. THE CONTACT NEVER RECEIVED REIMBURSEMENT. UPDATED 12/15/06. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174332November 21, 2006TIRES
MICHELIN TIRE SIDEWALLS AND TREAD WALLS CRACKED. *TS THE TIRES WERE INSPECTED AND THE CONSUMER WAS TOLD THAT THEY NEEDED TO BE REPLACED. THE CONSUMER REQUESTED THAT MICHELIN EITHER PROVIDE HIM WITH FOUR NEW TIRES OR THE MONEY TO REPLACE THEM. *NM THE CONSUMER STATED THE DEALER INFORMED HIM THIS WAS A DANGEROUS DEFECT. THE CONSUMER STATED WOULD LIKE TO BE REIMBURSED 50% OF THE COST TO REPLACE THE TIRES. UPDATED 11/1/07 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10173940November 21, 2006ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
PLASTIC INTAKE MANIFOLD CRACKED ON 1996 LINCOLN TOWN CAR WITH 4.6L ENGINE AT APPROXIMATELY 101,000 MILES. ANTI-FREEZE LEAKED OVER ENGINE AND INTERIOR HAD TOXIC SMELL. MECHANIC WHO REPAIRED THIS ($900) INDICATED THAT THIS WAS VERY COMMON AND A DEFAULT IN THE DESIGN BY THE MANUFACTURER. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10173431November 14, 2006ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
LAST WED., NOV. 8TH., 2006 MY LINCOLN TOWNCAR CARTIER DIED. WHEN THE TOW TRUCK CAME, HE POPPED OPEN THE HOOD AND NOTICED THAT A FUSE HAD POPPED UP. HE PUSHED IT DOWN AND THE CAR STRTED. THAT SAME AFTERNOON, IT HAPPENED AGAIN, AND I WAS ABLE TO FIX IT THE SAME WAY. I HAD THE CAR CHECKED FOR ELECTRICAL DEFECTS, AS WELL AS FUSE PROBLEMS AND THERE WERE NONE. LITHIA IN RENO SAID THAT THE TERMINALS WERE LOOSE UNDER THE FUSE BOX, REQUIRING A NEW ONE TOTAL COST: $1900.00 I AM VERY DISTRESSED ABOUT THIS. THIS IS A LUXURY CAR AND IT SHOULDN'T BE HAPPENING. I AM AFRAID IT WILL HAPPEN AGAIN. I FEEL THAT IT IS A MANUFACTURER'S DEFECT AND THEY SHOULD PAY THE EXPENSE. I HAVE ALREADY SPENT OVER $100. OF MY OWN MONEY. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10172954November 8, 2006SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES
DT*: THE CONTACT STATED A SQUEEKING SOUND WAS HEARD COMING FROM THE FRONT RIGHT WHEEL. THE CONTACT TREATED THE WHEEL WITH WD-40 AND THE SOUND WENT AWAY. ALSO, WHILE DRIVING 10 MPH IN A PARKING LOT, THE RIGHT FRONT WHEEL FELL OFF. THE VEHICLE WAS TOWED TO A SERVICE DEALER, WHO DETERMINED THAT THE UPPER AND LOWER BALL JOINTS HAD FAILED AND WERE REPLACED AS WELL AS STEERING GEAR. THE MANUFACTURER WAS NOT ALERTED. UPDATED 12/18/06. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10172353November 1, 2006ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THERE WERE TWO LOUD BANGS. THE CONTACT LOOKED INTO THE DRIVEWAY, AND SAW THAT THE VEHICLE WAS ON FIRE. THE FLAMES WERE LOCATED ON THE FRONT END OF THE VEHICLE. THE VEHICLE BURNED COMPLETELY, AND THE HEAT FROM THE FIRE BURNED THE SIDE OF A RECREATIONAL VEHICLE WHICH WAS PARKED ALONGSIDE THE FIRST VEHICLE. THERE WAS A POLICE REPORT AND A FIRE REPORT PROCESSED AT THE SCENE. THE MANUFACTURER WAS NOTIFIED, WHO STATED THAT THERE WAS A STATUTE OF LIMITATIONS ON NHTSA RECALL # 99V124000 WHICH PERTAINS TO THE ELECTRICAL SYSTEM. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10171993October 27, 2006POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THERE WAS A NOISE COMING FROM THE REAR OF THE VEHICLE. THE DEALERSHIP DETERMINED THE REAR AXLES AND BEARING WERE DEFECTIVE, AND THE PARTS WERE REPLACED. THERE WAS A NHTSA RECALL, # 04V328000, REGARDING THE REAR SUSPENSION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.*AKI
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10171224October 18, 2006POWER TRAIN:AXLE ASSEMBLY
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH, THERE WAS A LOUD GRINDING NOISE IN THE RIGHT REAR END OF THE PASSENGER SIDE. THERE WAS NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP WHO DETERMINED THAT THE AXLE AND AXLE BEARING HAD FAILED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. UPDATED 12/01/06. 8JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0