Lincoln Navigator Service Bulletins
457 manufacturer communications on file.
- December 16, 2022•Document ID: 10228876Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- SSM 51261
- Date Added:
- January 6, 2023
- Manufacturer:
- FORD
SummarySome Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
Associated Products (41)2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-3502023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-3502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-150+ 21 moreAssociated Documents - December 16, 2022•Document ID: 10228804Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 22-2492
- Date Added:
- January 5, 2023
- Manufacturer:
- LINCOLN
SummarySome 2022 Expedition/Navigator vehicles may experience Android Auto/Apple CarPlay connectivity concerns, or center display screen inoperative, frozen or blank. Navigator vehicles with power running boards may randomly not remember the enable/disable setting after a key cycle. This may be due to the software in the accessory protocol interface module (APIM). To correct the condition, follow the Service Procedure to reprogram the APIM. The APIM software update that addresses the symptom listed in this article may have been delivered over-the-air (OTA) via Ford Power-Up software updates to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has been successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
Associated Products (2)Associated Documents - December 13, 2022•Document ID: 10228800Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
- Mfr Comm. #:
- TSB 22-2485
- Date Added:
- January 5, 2023
- Manufacturer:
- FORD
SummarySome 2020-2021 Expedition/Navigator, 2020-2022 F Super Duty/Explorer, 2021-2022 Bronco/Corsair/Escape/Bronco Sport, 2022 Maverick vehicles may exhibit the wireless charger inoperative or poor performance when using some Apple iPhone models that use MagSafe wireless charging including iPhone 12 and 13. This may be due to limited compatibility with the wireless accessory charging module (WACM). To correct the condition, follow the Service Procedure to update the WACM. Note: The WACM software is designed to improve the compatibility between some Apple MagSafe charging iPhones, including iPhone 12 and 13 models, and the Ford Qi wireless charging module.
Associated Products (15)Associated Documents - December 12, 2022•Document ID: 10228866Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 51248
- Date Added:
- January 5, 2023
- Manufacturer:
- LINCOLN
SummarySome 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (6)Associated Documents - December 9, 2022•Document ID: 10228857Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; BACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 51243
- Date Added:
- January 5, 2023
- Manufacturer:
- FORD
SummarySome 2022 Expedition/Navigator vehicles may experience rear seat entertainment screens staying on with possible battery drain. This may be due to Amazon entertainment system software. An over-the-air (OTA) software update was launched by Amazon on 14-Oct-2022 to remedy this concern. This update will not show in the Ford OTA Dashboard since the rear seat entertainment system is a stand-alone feature. For the Amazon OTA update to occur, vehicle power needs to be turned on, touch each display, select Settings > Network > Turn On Wi-Fi. Customer will need to connect to their Amazon account. The Amazon entertainment system software OTA update will happen automatically as soon as Amazon account is connected.
Associated Products (2)Associated Documents - December 7, 2022•Document ID: 10228852Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51235
- Date Added:
- January 5, 2023
- Manufacturer:
- FORD
SummarySome 2018-2021 Expedition/Navigator vehicles equipped with electronic limited slip differential (ELSD) rear axle may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0932:17. Check the condition of the wiring harness and connections at the ELSD and the differential control module rear (DCMR). If no problems are found, clear the DTC and test drive. If the condition returns, refer to Workshop Manual (WSM), Section 205-02B.
Associated Products (2)Associated Documents - December 6, 2022•Document ID: 10228764Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- TSB 22-2475
- Date Added:
- January 5, 2023
- Manufacturer:
- LINCOLN
SummarySome 2018-2021 Navigator vehicles may exhibit a grinding, growling or clicking noise or inoperative power steering column during telescoping/raking operation. This may be due to the steering column telescope or rake actuators. To correct the condition, follow the Service Procedure to replace the steering column actuators and reprogram the column and pedal memory module (BCMB).
Associated Products (1)Associated Documents - December 1, 2022•Document ID: 10228961Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE; SERVICE BRAKES
- Mfr Comm. #:
- 22OTA22PU1010MIL
- Date Added:
- January 7, 2023
- Manufacturer:
- FORD
SummaryPriority Update 22-PU1010-MIL-LT for 2022 Expedition and Navigator vehicles is now available. Quality improvements include: -Electronic Brake Boost (EBB) interaction enhancement durring neutral tow operation. -Robustness change to brake fluid viscosity algorithm for low temperature compensation to prevent false DTC activation.
Associated Products (2)Associated Documents - December 1, 2022•Document ID: 10228846Service Bulletin/Repair InstructionsCOMMUNICATION:MANUFACTURER TELEMATICS
- Mfr Comm. #:
- SSM 51228
- Date Added:
- January 5, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (22)2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator+ 2 moreAssociated Documents - November 1, 2022•Document ID: 10226738Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51172
- Date Added:
- November 29, 2022
- Manufacturer:
- FORD
SummarySome 2022 Expedition/Navigator vehicles may exhibit reduced or intermittent power steering assist levels at engine start up and vehicle not moving or Steering Assist Fault Service Required message in instrument panel cluster (IPC) with diagnostic trouble code (DTC) U2016:47 present in the Power Steering Control Module (PSCM). This may be due to PSCM software. To correct the condition, reprogram the PSCM using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 3504 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - November 1, 2022•Document ID: 10226737Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 51171
- Date Added:
- November 29, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 F-150 (non-Lightning and non-3.5L PowerBoost), 2022 Expedition/Navigator vehicles may exhibit an illuminated anti-lock brake system (ABS) indicator and stability-traction control indicator with diagnostic trouble code (DTC) C1013:09 stored in the ABS module. This may be due to ABS module software parameters. To correct the condition, update the ABS module to the latest software level using the appropriate scan tool. For claiming, use causal part 2005 and applicable labor operations in Section 02 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (4)Associated Documents - October 18, 2022•Document ID: 10225800Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- OTASU3Navigator
- Date Added:
- November 4, 2022
- Manufacturer:
- LINCOLN
SummarySoftware Update 3 for 2022 Model Year Navigator vehicles is now available. Quality Improvements Include: ActiveGlide Map update to allow continued use or re-enable the ActiveGlide feature.
Associated Products (1)Associated Documents - October 13, 2022•Document ID: 10224334Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; COMMUNICATION:MANUFACTURER TELEMATICS
- Mfr Comm. #:
- SSM 51131
- Date Added:
- October 19, 2022
- Manufacturer:
- FORD
SummarySome 2020-2022 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (22)2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator+ 2 moreAssociated Documents - October 13, 2022•Document ID: 10224333Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 51130
- Date Added:
- October 19, 2022
- Manufacturer:
- LINCOLN
SummarySome 2022 Expedition/Navigator equipped with SYNC Gen4 may experience SiriusXM® 360L missing one or more of the following features: Channel 700 and above are not accessible, On Demand tab in the SiriusXM® Browse menu is displayed but grayed out/disabled/not functional, SiriusXM® with 360L toggle switch is not displayed in the Connected Vehicle Features menu. This may be due to the gateway module (GWM) configuration. To correct the condition, perform the GWM-Gateway Module A (GWM) Configuration application using Ford Diagnosis and Repair System (FDRS).
Associated Products (2)Associated Documents - October 10, 2022•Document ID: 10222790Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51127
- Date Added:
- October 11, 2022
- Manufacturer:
- FORD
SummarySome 2022 Expedition/Navigator vehicles may experience rear seat entertainment screens staying on with possible battery drain. This may be due to Amazon entertainment system software. An over-the-air (OTA) software update is coming on 14-Oct-2022 to remedy this concern. In the interim, remove fuse F24 in body control module (BCM) for two minutes and reinstall, the screens should power back on. Touch each display, select Settings > Network > Turn Off Wi-Fi. Customers can still use the HDMI, and USB ports to connect an external device but Amazon FireTV will not be available until the OTA update. After 14-Oct-2022, vehicle power needs to be turned on, touch each display, select Settings > Network > Turn On Wi-Fi. Customer will need to connect to their account. The Amazon entertainment system software OTA update will happen automatically as soon as account is connected.
Associated Products (2)Associated Documents - October 6, 2022•Document ID: 10225542Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 22P08 S2
- Date Added:
- November 1, 2022
- Manufacturer:
- FORD
SummaryCertain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with Ford/Lincoln Co-Pilot and BlueCruise/ActiveGlideBlueCruise/ActiveGlide Maps Expiration REASON FOR THIS SUPPLEMENT The technical instructions have been updated with additional details and screen shots to assist in successfully updating the gateway module (GWM) and BlueCruise/ActiveGlide Maps. Additional population has been added to the affected vehicles with updated build dates. Added requirement to verify through PTS that the Field Service Action (FSA) is still open (OASIS) and the vehicle has not already received the OTA update
Associated Products (4)Associated Documents - October 6, 2022•Document ID: 10222788Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- SSM 51120
- Date Added:
- October 11, 2022
- Manufacturer:
- FORD
SummarySome Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
Associated Products (31)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-3502022 Ford E-4502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford GT2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco+ 11 moreAssociated Documents - September 19, 2022•Document ID: 10220326Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51085
- Date Added:
- September 20, 2022
- Manufacturer:
- LINCOLN
SummarySome 2022 Expedition/Navigator vehicles equipped with a family entertainment system may experience system concerns. For assistance, contact the VOXX Customer Service Dept. at 1-866-869-7888. If possible, record the device serial number by selecting the gear icon from the home screen, then Settings, scroll to Device and Software, select About, then Your TV and the serial number will be shown on the right-hand side. If the unit will not power up, the serial number is on the label on the back of the monitor. It may also be beneficial to know the date the issue occurred, how long the monitors were on prior to the issue, what was being done (streaming video, high-definition multimedia interface (HDMI), what apps) and if the fundamental operating system (FOS) version was recently updated. For claiming, refer to the Warranty and Policy manual for Ford Licensed Accessories.
Associated Products (2)Associated Documents - September 5, 2022•Document ID: 10220379Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 22-2339
- Date Added:
- September 23, 2022
- Manufacturer:
- FORD
SummarySome 2018-2021 Expedition/Navigator, 2018-2020 F-150/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P163E stored in the powertrain control module (PCM) or transmission control module (TCM) after replacing the main control valve body. This may be due to software incompatibility between the replacement main control valve body solenoid strategy file and the PCM/TCM software. To correct this condition, follow the Service Procedure to enter only the 13-digit solenoid body strategy when downloading transmission strategy.
Associated Products (4)Associated Documents - August 22, 2022•Document ID: 10218607Service Bulletin/Repair InstructionsSERVICE BRAKES; SERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- SSM 51043
- Date Added:
- August 22, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 F-150 3.5L PowerBoost, 2022 F-150 Lightning and 2022 Expedition/Navigator vehicles may exhibit an illuminated anti-lock brake system (ABS) indicator and stability-traction control indicator and diagnostic trouble code (DTC) C1013:09 stored in the ABS module. This may be due to ABS module software parameters. This condition does not affect brake system hydraulic functionality. Clear the DTC to restore ABS functionality. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in November 2022. Software will update automatically if the vehicle is connected to FordPass/LincolnWay. Monitor OASIS for additional information. Schedule a service appointment for customers that are not connected to FordPass/LincolnWay once the repair becomes available.
Associated Products (4)Associated Documents