Lincoln MKX Complaints

1,418 consumer complaints on file.

#10779760October 5, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767573September 22, 2015
EXTERIOR LIGHTING
WE THOUGHT WE NEEDED NEW BULBS IN THE HEADLIGHTS. FIRST ONE STOPPED WORKING ON DIM AND IT WASN'T LONG BEFORE NEITHER WOULD WORK ON DIM. WE'VE REPEATEDLY TRIED DIFFERENT NEW BULBS WITHOUT SUCCESS. WE HAVE ALSO HAD IT IN A DEALERSHIP SERVICE DEPARTMENT TRYING TO TRACK DOWN WHERE THE PROBLEM IS. THE ONLY WAY TO DRIVE THE CAR AT NIGHT IS TO USE THE FOG LIGHTS, WHICH DON'T PROVIDED THE NEEDED LIGHTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767507September 22, 2015
POWER TRAIN
DRIVING AT 40 MPH ON A FIVE LANE STATE HIGHWAY IN METROPOLITAN AREA. SUDDEN LOSS OF POWER, LOST THROTTLE RESPONSE, DASH SEND ODO DATA ERROR MESSAGE, WITH NO ODOMETER READING, WRENCH SYMBOL. CAR COASTED TO STOP IN LEFT TURN LANE. LOUD CLUCK WHEN ATTEMPTING TO SHIFT TO/FROM PARK, REVERSE, NEUTRAL OR DRIVE. UNABLE TO DRIVE MORE THAN 2 MPH, NO MATTER WHAT THROTTLE POSITION OR GEAR SELECTION. IGNITION AND ENGINE TURN OFF ENGINE CLEARED ERROR CODES, BUT DID NOT RESOLVE ISSUE. MKX COULD NOT BE DRIVEN AND NEEDED TO BE TOWED FOR SERVICE. LATER LEARNED THAT OUTPUT SHAFT SPEED (OSS) SENSOR AND TURBINE SHAFT SPEED (TSS) SENSOR FAILED, WHICH PLACED MKX IN ELECTRONIC STATUS OF A HIGH GEAR, THEREBY NO ACCELERATION OR CONTROL POSSIBLE WITHOUT REPAIR. LATER LEARNED THAT LINCOLN HAS HAD A TECHNICAL SERVICE BULLETIN PUBLISHED THAT DIAGNOSED THIS PROBLEM IN 2007! MULTIPLE COMPLAINTS BY MOTORIST WITH SIMILAR ISSUES WITH WIRING TO OSS/TSS SENSORS. WELL KNOWN PROBLEM TO LINCOLN BUT NO RECALL. SUDDEN LOST OF THROTTLE AT HIGH SPEED IS VERY DANGEROUS. AT HIGHWAY SPEEDS, LACK OF RESPONSE FROM AUTOMOBILE COULD BE FATAL. THIS IS NOT A WEAR PROBLEM, BUT AN INITIAL DESIGN OR PART DESIGN FAILURE. INITIAL SYMPTOMS INCLUDE POOR AUTOMATIC SHIFT AT MIDDLE RANGE SPEEDS. FAILURE OF ELECTRICAL CONNECTION OR SENSORS CAN OCCUR AT ANY ODOMETER READING OR AUTOMOBILE USAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766439September 21, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING AT ANY SPEED, CLICKING AND POPPING NOISES WERE HEARD FROM THE REAR OF THE VEHICLE. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766289September 20, 2015
POWER TRAIN
DRIVING ON INTERSTATE HIGHWAY AT 65 MPH AND I NOTICE THE ODO FAULT LIGHT ON WITH AIRBAG AND WRENCH SYMBOLS LIT. THE ODOMETER READ ONLY DASHES BUT SEEMED TO BE OKAY AT THAT SPEED. SEEMED TO BE IN 3RD GEAR? WHEN I STOPPED AT A RED LIGHT, THE CAR HAD NO POWER AT ALL. TOOK FOREVER TO GET IT UP TO 20 MPH. VERY DANGEROUS AS I WAS ALMOST STUCK IN AN INTERSECTION. DOES SOMEONE NEED TO DIE BEFORE YOU RECALL THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681241September 17, 2015
AIR BAGS
2012 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM PROBLEMS. *SMD THE CONSUMER STATED WHILE ON A SHORT LOCAL TRIP, THE AIR BAG LIGHT ILLUMINATED AND STAYED ON. THE NEXT DAY, THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY FOUND THE WIRING HARNESS CHAFFING NEAR THE SEAT WEIGHT SENSOR LOCATED UNDER THE FRONT PASSENGER SEAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763513September 14, 2015
POWER TRAIN
I WAS RIVING ABOUT 35 MPH WHEN THE CAR STOPPED MOVING FORWARD AND A WRENCH APPEAR IN MY DASH. THE CAR SWERVE AND HIT A CURVE TO KEEP FROM HITTING ME HAD HE NOT DONE THAT I COULD HAVE BEEN SERIOUSLY INJURED. PREVIOUSLY THAT HAPPEN TO BE AND IT DID CAUSED AN ACCIDENT. ON NOVEMBER 17, 2011 I HAD 49,136 MILES MY CAR WAS STILL ON WARRANTY AND THEY BAYWAY LINCOLN REPAIRED IT. NOW LESS THAN 12,000 MILES THIS HAPPEN AND NO ONE IS RESPONSIBLE. I AM A SENIOR CITIZEN VERY SELDOM DRIVE MY CAR AND DON'T THINK IT IS FAIR FOR ME TO FEAR DRIVING THIS CAR OR BE RESPONSIBLE FOR THE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763535September 14, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. AS A RESULT, THE SPEED DECREASED CAUSING THE TWO VEHICLES DRIVING BEHIND THE CONTACT TO CRASH INTO EACH OTHER. THE CONTACT WAS NOT INVOLVED IN THE CRASH. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,136.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10763588September 14, 2015
FUEL/PROPULSION SYSTEM
HAVE BEEN SMELLING FUEL FOR A COUPLE OF WEEKS OUTSIDE THE CAR. FOUND WHAT APPEARS TO BE A FUEL LEAK COMING FROM FUEL TANK. CALLED LINCOLN ABOUT THE RECALL, THEY SAID IT DIDN'T AFFECT MY VEHICLE. I THINK IT DID, SEEING HOW IT HAS THE SAME PROBLEM, AND IT'S A SALT/CORROSION ISSUE. I'VE LIVED IN NEBRASKA ALMOST ALL MY LIFE, WE USE SALT IN THE WINTER SEASON. REGARDLESS WHERE IT IS BUILT, I'M SURE THEY ARE GETTING THEIR PARTS FROM THE SAME SUPPLIER. LINCOLN IS IN THE WRONG, THEY SHOULD BE TAKING CARE OF THE ISSUE. THIS IS A $2,000 REPAIR THAT NOT EVERYONE CAN AFFORD TO PAY FOR. THIS IS BS, AND THE LAST TIME I WILL BUY A LINCOLN/FORD PRODUCT, IF THIS IS HOW THEY TAKE CARE OF THEIR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763193September 11, 2015
ENGINE
ON MONDAY (LABOR DAY), I WAS DRIVING AND STARTED TO MAKE A RIGHT TURN WHEN THE CAR STALLED. I WAS BESIDE A GAS STATIONED SO I MANAGED TO PULL IN (VERY HARD TO STEER) AND I NOTICED THE LOW OIL PRESSURE ICON ON. I CAME TO A STOP AND PUSHED THE START BUTTON AND THE CAR STARTED AND DROVE WITHOUT ANY MORE PROBLEMS. MY HUSBAND CHECKED THE OIL WHEN I GOT HOME AND IT IS FULL. WHILE AT LONG LEWIS FORD IN HOOVER, THIS MORNING TO HAVE IT CHECKED WE HEARD A WOMAN DESCRIBE THE SAME SCENARIO WITH HER FORD. SHE STATED IT STALLED ABOUT 3 OR 4 TIMES ON HER WHILE DRIVING. I FEEL THIS IS A VERY SERIOUS ISSUE AND SOUNDS SIMILAR TO THE ISSUE ONE OF THE OTHER AUTOMOBILE MODELS HAD CAUSING DEATH AND INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762583September 9, 2015
VEHICLE SPEED CONTROL, ENGINE
THE VEHICLE SURGES AT LOWER RPMS BETWEEN 1,000 AND 2,000. DEALERSHIP TESTED THE PROBLEM AND FOUND A DEFECTIVE THROTTLE POSITION SENSOR. UPON REVIEW A NEW THROTTLE BODY ASSEMBLY ALSO NEEDED TO BE REPLACED. THE DEALERSHIP THEN RE-PROGRAMMED THE PCM TO CURRENT CALIBRATION AND ROAD TESTED THE VEHICLE. APPROXIMATELY TWO YEARS LATER THE SAME PROBLEM HAS REOCCURRED. THE CAR SURGES AT VARIOUS SPEEDS AND LOSES POWER. IT IS EXTREMELY DANGEROUS. WE HAVE BROUGHT THE VEHICLE TO DIFFERENT MECHANICS WHO HAVE DIAGNOSED THE VEHICLE WITH AGAIN HAVING A DEFECTIVE THROTTLE SENSOR AND THROTTLE BODY. WE HAD THE THROTTLE BODY REPLACED BUT ARE STILL EXPERIENCING THE PROBLEM. THE CHECK ENGINE LIGHT AND MAINTENANCE LIGHT COME ON WHEN THE CAR LOSES ACCELERATION POWER, BUT ONCE WE RESTART THE CAR THE LIGHTS GO OFF. AGAIN, THIS IS EXTREMELY DANGEROUS AS IT HAS OCCURRED AT SPEEDS BETWEEN 45-55 MPH. WE ARE SEEKING TO HAVE THIS VEHICLE RECALLED AS WE HAVE SEEN MANY OTHER CUSTOMER COMPLAINTS WITH THE SAME PROBLEM, OR RECEIVING A DEALERSHIP CREDIT TO HAVE THE WORK DONE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762095September 8, 2015
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. WHILE PARKING THE VEHICLE, THE LOW COOLANT LEVEL WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO SMOKE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE MODULE, WHICH CONTROLLED THE COOLING SYSTEM, FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10760617September 1, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND OTHER GAUGES BECAME INOPERATIVE FOR A BRIEF MOMENT. THE FAILURE OCCURRED INTERMITTENTLY AND BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE THROTTLE BODY ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. ....UPDATED 10-27-15 *BF THE CONSUMER STATED THE PROBLEM WAS THE ELECTRIC THROTTLE BODY. THE CONSUMER HAD TO PAY OUT OF POCKET, FOR THE REPAIRS. UPDATED 11/03/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759245August 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE COMPUTERS HAD A GLITCH, WHICH TRIGGERED A FALSE WARNING INDICATOR THAT RESULTED IN LOSS OF POWER. THE TECHNICIAN WAS UNABLE TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750340August 21, 2015
UNKNOWN OR OTHER
AFTER SITTING IN OUR DEALER'S LOT FOR 8 MONTHS WHILE WE WAITED FOR THE FUEL TANK CORROSION PROBLEM TO BE RESOLVED (NHSA CAMPAIGN NUMBER 14V682000), WE PICKED UP OUR CAR ONLY TO FIND THAT THE FUEL TANK SENSOR WAS DEFECTIVE (SHOWED E EVEN THOUGH WE HAD JUST FILLED THE TANK), AND THE COOLING SYSTEM HAS TO BE REPAIRED. THE DEALER SAYS THE CAR IS UNDRIVEABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750182August 20, 2015
STEERING, ENGINE, SERVICE BRAKES
WHEN DRIVING THE CAR SHUT OFF AND LOST TOTAL POWER. LOST STEERING, BRAKING, AND ENGINE WHILE DRIVING DOWN THE ROAD AT 50 + MILES PER AN HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746941August 7, 2015
STRUCTURE
ROOF HATCH AND WINDOWS OPEN WITH NOBODY IN CAR. HEATER GOES TO FULL HEAT UPON STARTING VEHICLE. RELATES TO TECHNICAL BULLETIN ISSUED REGARDING LEAKAGE IN ASSEMBLY BUT WE HAVE BEEN ADVISED CORRECTION IS NOT COVERED BY WARRANTY EVEN THOUGH SERVICE BULLETIN STATES IT SHOULD BE COVERED UNDER WARRANTY. CAN YOU HELP US CORRECT THIS DEFICIENCY? THANK YOU FOR YOUR PROMPT RESPONSE TO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745546August 1, 2015
UNKNOWN OR OTHER
THE A/C WENT OUT, BLOWING HOT AIR. SO TOOK IT TO THE MECH. HE SAID LOOKED LIKE WEAR FROM A TUBE PLACED TO TIGHT AND NEAR THE CONDENSER RUBBED A HOLE IN IT. APPROX REPAIR COST 1500.00. WE BOUGHT THE CAR IN 2011, USED AT LYBERGERS ANCHORAGE AK,PUCHASED CUSTOM EDGE, WARRENTECH AUTO INC, BEDFORD, TX, EXTENDED WARRANTY. FOR $3000.00..SO OF COURSE AFTER A BATTLE WITH WARRENTECH, THEY DENIED CLAIM THEY SAID A ROCK HIT THE CONDENSER. WE WERE LOOKING FOR INFO FROM LINCOLN FOR OTHERS WITH PROBLEM OF C/C CONDENSER. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743543July 26, 2015
SERVICE BRAKES
THE BRAKES ARE VERY HARD TO PRESS AND UPON "PUMPING" ALMOST COMPLETELY FAIL. FAIL LIKE PUT THE CAR IN NEUTRAL OR DON'T STOP! STILL PASSED INSPECTION TODAY EVEN WITH THE I THINK IT IS YOUR "BOOSTER". I KNOW NOTHING BUT FOUND SEVERAL(MANY ) COMPLAINTS THAT WERE EXACTLY AS MINE. THIS IS NOT A DEFECT? THIS IS A PART THAT ALL WOULD SAY COULD OR SHOULD WEAR OUT. MY WIFE DRIVES THIS CAR ,ARE YOU KIDDING ME? I ALSO READ THAT IT COULD COST BETWEEN $750-$1,000 FOR THE REPLACEMENT! HOW COULD THIS NOT BE A RECALL. WE HAVE OWNED THIS VEHICLE FOR 4 YEARS AND IT WENT BAD FAST! LIKE YESTERDAY! NO HELP FROM OUR GOV?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735728July 22, 2015
VEHICLE SPEED CONTROL
THIS HAS BEEN A CONTINUOUS ISSUE WHEN USING THE CRUISE CONTROL AT ANY SPEED. WHEN THE CRUISE CONTROL IS ON, AND THE VEHICLE IS TRAVELING ON A DOWNHILL SLOPE, THERE IS A NOISE COMING FROM UNDER THE HOOD WHILE IT IS TRYING TO MAINTAIN THE SPEED. THE SOUND IS SOMETHING LIKE A HUMMING/GRINDING/TICKING NOISE. I HAVE HAD MULTIPLE TECHNICIANS GO FOR A DRIVE WITH ME TO TRY DIAGNOSE THE ISSUE AND THEY HAVE ALL SAID THAT THERE IS AN ISSUE. HOWEVER, TO DATE, THEY HAVE NOT BEEN ABLE TO FIX IT AND THE LAST TECHNICIAN SAID IT MUST BE A NORMAL NOISE, EVEN THOUGH NO OTHER LINCOLN I HAVE TEST DROVE CAN RECREATE THE NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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