Lincoln MKX Complaints

1,418 consumer complaints on file.

#10925440November 10, 2016
AIR BAGS
TAKATA RECALL THE RECALL IS DUE TO A DANGEROUS AND DEADLY FAILURE. THE FAILURE CAUSES SHRAPNEL TO IMPALE THE PASSENGERS, CAUSING DEATH. WHY HAVE I NOT BEEN INSTRUCTED TO STOP DRIVING? WHY IS A LOANER CAR NOT BEEN MADE AVAILABLE? WHY ARE THEY ALLOWED TO WAIT UNTIL 2017 TO MAKE THE PART AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924663November 7, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/06/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924848November 7, 2016
AIR BAGS
TAKATA RECALL - I WAS NOTIFIED BY FORD MOTOR COMPANY (POSTMARKED 22 JULY 2016) THAT MY LINCOLN MKX IS INVOLVED IN THE RECALL, BUT THERE HAS BEEN NO OTHER CONTACT FROM THEM OR AN AUTHORIZED DEALER. INASMUCH AS THIS IS A SAFETY RECALL, SHOULD THERE NOT BE FURTHER WORK PERFORMED ALREADY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924525November 6, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
YESTERDAY (11/05/2016), I WAS GOING TO GO TO THE STORE. THE CAR STARTED FINE AND RAN FINE AS I BACKED IT OUT OF OUR DRIVEWAY, BUT WHEN I WENT DOWN THE STREET IN FRONT OF OUR NEIGHBORS HOUSE, IT SUDDENLY FELT LIKE IT SHIFTED INTO A LOWER GEAR. I TURNED THE CORNER NEXT TO MY NEIGHBORS HOUSE AND PROCEEDED DOWN A HILL THAT'S THERE, BUT THE CAR STILL WOULD ONLY GO VERY SLOWLY. WHEN I GOT DOWN THE HILL, I STOPPED AT A STOP SIGN AND WHEN I STEPPED ON THE GAS IT SUDDENLY STARTED TO RUN FINE. I DROVE ANOTHER 7 OR 8 BLOCKS UNTIL STOPPING FOR A RED LIGHT, THAT'S WHEN I NOTICED THE WARNING LIGHTS SHOWING A WRENCH AND AN AIRBAG COME ON. THE LIGHT TURNED GREEN AND WHEN I STEPPED ON THE GAS TO MAKE IT GO, IT AGAIN WOULD ONLY GO AT A VERY SLOW SPEED. BY THE TIME I CROSSED THE STREET, THE LIGHT HAD SWITCHED BACK TO RED. TERRIFIED, I PULLED INTO THE PARKING LOT ACROSS THE STREET AND NOTICED THE ODOMETER WAS SHOWING ALL ZEROS. I SHUT THE CAR OFF AND WENT INTO THE STORE, SHAKING AND VERY SCARED. I CAME BACK OUT PRAYING IT WOULD START UP AND RUN FINE. IT MADE A GRINDING NOISE AND SOUNDED LOUDER, BUT THEN IT STARTED RUNNING FINE AND DID SO ALL THE WAY HOME. I HAVE DRIVEN THE CAR TWICE SINCE THEN FOR SHORT DISTANCES BUT HAVEN'T HAD IT HAPPEN AGAIN. WE BOUGHT THIS 2008 LINCOLN MKX USED WITH 92,474 MILES ON IT JUST 3 WEEKS PRIOR TO THIS HAPPENING. WHEN THIS OCCURRED, THERE WAS APPROXIMATELY 92,808 MILES ON IT. THAT'S A WHOPPING 334 MILES PUT ON IT BY US AS WELL AS OTHERS WHO TEST DROVE THE CAR SINCE THIS DEALER LISTED IT FOR SALE. SINCE THE WRENCH WARNING LIGHT CAME ON, MY HUSBAND SUSPECTS THE POWERTRAIN MALFUNCTIONED OR A AWD FAULT OCCURRED, AS IT SHOWS IN THE OWNERS MANUAL, BUT SAID HE WOULDN'T RULE OUT OTHER POSSIBLE CAUSES. SINCE WE BOUGHT THIS FROM A USED CAR DEALER, THOUGH WE DID TAKE OUT AN EXTENDED WARRANTY THROUGH OUR CREDIT UNION, WE DON'T KNOW WHAT RIGHTS EXIST PROTECTING US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924157November 3, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2011 LINCOLN MKX - PROBLEM - INTERMITTENT "DRIVER DOOR AJAR" WARNING SHOWN ON INSTRUMENT CLUSTER - CAUSE DOME LIGHTS TO ILLUMINATE, AND REPEATED DOOR CLOSING ATTEMPTS TO END "DOOR A JAR" WARNING. WARNING HAPPENS WHEN STATIONARY AND / OR IN MOTION, RESULTING IN AN UNPLANNED STOP. IF DIVING WITH "DOOR AJAR" WARNING, DOORS WILL NOT STAY LOCKED, QUESTIONING IF DOORS ARE REALLY CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919761October 28, 2016
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. WHILE DRIVING 20 MPH, AN ABNORMAL SOUND EMITTED FROM THE VEHICLE AND THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE BRAKES AND STEERING BECAME INOPERABLE. THE VEHICLE EVENTUALLY STOPPED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919799October 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS). THE PARTS WERE UNAVAILABLE FOR SEVERAL MONTHS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE DUE TO POSSIBLE AIR BAG DEPLOYMENT. THE CONTACT RESIDED IN A HOT CLIMATE STATE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919890October 28, 2016
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
VEHICLE PURCHASED FEBRUARY 2016. ON MARCH 15, 2016 (1,065 MILES), DRIVING VEHICLE APPROACHING AN INTERSECTION ON A BUSY STREET TO MAKE A LEFT TURN ONTO A MAJOR HIGHWAY ON-RAMP, VEHICLE LOST POWER WHILE IN MOTION AND APPEARED TO ENTER "ACCESSORY MODE". WAS ABLE TO BRING VEHICLE TO STOP (IN THE MIDDLE OF THE INTERSECTION), PUT IT IN PARK AND RESTART THE VEHICLE. BROUGHT IT IMMEDIATELY TO LINCOLN SERVICE DEPARTMENT. SERVICE DEPARTMENT HAD VEHICLE FOR TWO DAYS AND COULD NOT DIAGNOSE OR REPLICATE THE PROBLEM. GAVE THE VEHICLE BACK TO ME WITHOUT ATTEMPTING ANY REPAIRS. ON MAY 14, 2016 (2,838 MILES), DRIVING AT LOW SPEED ON BACK ROADS, VEHICLE LOST POWER AGAIN WHILE IN MOTION AND ENTERED ACCESSORY MODE. BROUGHT IT IMMEDIATELY TO LINCOLN SERVICE DEPARTMENT. THE SERVICE DEPARTMENT COULD NOT REPLICATE THE ISSUE, BUT FOUND A TSB THAT THEY THOUGHT WOULD APPLY TO THE ISSUE. THE TECHNICIANS REPROGRAMMED THE SOFTWARE IN THE POWER CONTROL MODULE AND GAVE THE VEHICLE BACK TO ME. ON JUNE 25, 2016 (3,663 MILES), DRIVING AT LOW SPEED ON A MAIN ROAD, VEHICLE LOST POWER AGAIN WHILE IN MOTION AND ENTERED ACCESSORY MODE. BROUGHT IT IMMEDIATELY TO LINCOLN SERVICE DEPARTMENT. THE SERVICE DEPARTMENT KEPT THE VEHICLE FOR TWO WEEKS TO ATTEMPT TO REPLICATE THE PROBLEM. AFTER SPEAKING WITH LINCOLN CORPORATE ENGINEERS, THE TECHNICIANS REPLACED THE THROTTLE BODY, ASSUMING THAT WAS WHERE THE ISSUE WAS ORIGINATING. LINCOLN REFUSED TO REPLACE THE VEHICLE AND INSISTED THAT THE THROTTLE BODY WAS AT THE BOTTOM OF THE ISSUE. AS OF OCTOBER 28, 2016, THE VEHICLE HAS NOT LOST POWER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919002October 26, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919170October 26, 2016
POWER TRAIN
POWER TRAIN UNIT FAILURE - 89K MILES WITH WARRANTY BEING DECLINED DUE TO LUBRICATION ISSUE. APPARENTLY THE FLUID LEAKED AND THERE WAS NO WAY FOR MYSELF TO KNOW THIS AS FLUID IS VERY MINIMAL IN THIS UNIT THAT IT WOULDN'T EVEN SPILL DOWN TO THE GROUND PER THE DEALER.... THIS HAS CAUSED FAILURE TO THE UNIT - THIS IS A HUGE HIT TO THE WALLET AS WELL AS THE VEHICLE IS UNABLE TO BE DRIVEN LARGE RATTLING NOISE AND CAR SHAKES.....REPLACEMENT COSTING $1600.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917853October 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/29/16*LJ UPDATED 06/25/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917873October 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917286October 19, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917221October 18, 2016
ENGINE, POWER TRAIN
WHILE DRIVING ON A HIGHWAY IN RUSH HOUR TRAFFIC, MY VEHICLE SUDDENLY LOST ACCELERATION AND WARNING LIGHT/WRENCH SYMBOL CAME ON. I COULD NOT ACCELERATE OVER 10 MPH AND LIMPED TO SIDE OF ROAD. I TURNED OFF VEHICLE FOR ABOUT 20 MINUTES, AFTER THAT TURNED BACK ON AND VEHICLE WORKED COMPLETELY NORMAL. I DROVE TO DEALER IMMEDIATELY, THEY REPLACED THROTTLE BODY AND UPDATED SOFTWARE. MY VEHICLE HAS 10,400 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915740October 13, 2016
VEHICLE SPEED CONTROL
I WAS DRIVING TO MY SON'S HOUSE WHEN THE CAR LOST POWER THERE WAS A CHIME WARNING AND ON THE DASH A MENU STARTING THE HILL ASSIST WAS NOT AVAILABLE THE ENGINE CONTINUE TO RUN BUT THERE WAS NO RESPONSE WHEN I PRESSED ON THE ACCELERATOR THE CAR WOULD ONLY DUE ABOUT 3 MILES AT IDLE SPEED. WAS ABLE RESTART IT AND MAKE BACK HOME, ON THE NEXT DAY10/09/16 I HAD THE SAME PROBLEM THIS TIME I COULD NOT GET IT TO ACCELERATE I HAD THE CAR TOWED TO THE DEALERSHIP IT WAS SUNDAY THE DEALER WAS CLOSED. I CALLED THE DEALER ON MONDAY AND TOLD HIM WHAT HAPPEN AND HE SAID THEY WERE WORKING ON IT. THEY CALLED LATER AND SAID IT WAS THROTTLE CONTROL AND A COUPLE OF ERROR CODES THAT REQUIRED UP DATING P2111, U0415 AND U0416. THEY ALSO REPLACED THE THROTTLE BODY. THEY ALSO NOTED THEY DROVE IT 9 MILES AND NOTED THAT ALL OK AT THIS TIME. THAT LAST COMMENT SOUNDS THAT THIS COULD HAPPEN AGAIN. THIS IS A VERY DANGEROUS PROBLEM HAD I BEEN ON THE INTERSTATE AT RUSH HOUR I MIGHT NOT BE WRITING THIS TO COMPLAIN. WHEN THIS HAPPENS THE CAR SLOWS ON SO FAST THAT THE CAR BEHIND DOESN'T KNOW YOU HAVE A PROBLEM BECAUSE YOU ARE NOT BRAKING WHICH MEANS YOUR BRAKE LIGHTS ARE NOT ON AND HE MORE THAN LIKELY IS GOING TO HIT YOU. THE FIRST TIME THIS HAPPENS IS QUIET SCARY BECAUSE YOU HAVE NO IDEA WHAT IS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915407October 11, 2016
STRUCTURE:BODY
WHEN MY CAR IS TURNED ON AND STATIONARY WITH ALL DOORS CLOSED, THE DASH GIVES ME A WARNING THAT SAYS THE DRIVER SIDE REAR DOOR IS AJAR, WHEN AGAIN, IT IS CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914177October 6, 2016
AIR BAGS
TAKADA RECALL I HAVE A 2010 LINCOLN WITH A RECALL SAFETY FOR THE AIRBAGS. I AM AFRAID TO DRIVE MY CAR YOUTUBE IF I SHOULD GET IN AN ACCIDENT I COULD LOSE MY LIFE DUE TO THIS RECALL. I STILL ON THIS CAR AND IT IS SITTING IN MY DRIVEWAY. I'M AFRAID TO DRIVE IT BECAUSE I COULD LOSE MY LIFE I HAVE CALLED ALL THE FORD PLACES AND LINCOLN PLACES EVEN TO DEARBORN MICHIGAN THE LINCOLN MOTOR COMPANY AND NO ONE CAN TELL ME WHEN THIS PROBLEM WILL BE FIXED. I AM STILL MAKING NOTE PAYMENT ON THIS CAR I FEEL THIS IS VERY UNFAIR TO ME AND SOME OF THE OTHER PEOPLE THAT HAVE TO GO THROUGH THIS. FEEL THIS IS UNFAIR TO BE FORCED TO DRIVE A CAR THAT HAS A SAFETY RECALL ON IT KNOWING THAT YOU CAN LOSE YOUR LIFE BECAUSE OF NEGLIGENT THROUGH SOMEONE ELSE. I WOULD LIKE TO NO WHEN AND CAN THIS BE FIXED BEFORE SOMEONE DOES LOSE THEIR LIFE BEHIND THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911260October 3, 2016
STRUCTURE:BODY
THE DOORS DO NOT LOCK WHILE DRIVING AND THE INTERIOR DOME LIGHT STAYS ON WHILE DRIVING. IT HAS BEEN TO THE DEALERSHIP AND IT STOP FOR A FEW MONTHS AND STARTED RIGHT BACK DOING IT. IT HAS BEEN DOING IT SINCE 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910708September 30, 2016
ENGINE
MY HUSBAND AND I WERE ALMOST KILLED IN THE FAST LANE ON THE INTERSTATE WHEN OUR 2016 LINCOLN MKX SHUT DOWN COMPLETELY, WE HAD TO CROSS THREE LANES OF TRAFFIC WHEN IT STARTED AGAIN ONLY TO SHUT DOWN AGAIN, WE WERE TERRIFIED, IT WAS TOWED TO THE DEALERSHIP WHERE A RECALL WAS JUST ISSUED ON IT CALLED "THROTTLE BODY REPAIR" I ASKED THE SERVICE MANAGER TO REPLACE THIS DEFECTIVE PART , NOT REPAIR IT AND HE DID SO. OUR SERVICE MANAGER WAS PROACTIVE IN THIS AND I PRAY TO GOD WE NEVER EXPERIENCE THIS TYPE OF SITUATION AGAIN. !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910403September 28, 2016
SERVICE BRAKES
BRAKE PEDAL VERY SOFT, GOES TO FLOOR MAKING IT DIFFICULT TO STOP. AFTER PUMPING BRAKE A COUPLE OF TIMES BRAKING POSSIBLE BUT STILL NOT RIGHT ALSO A HISSING SOUND CAN BE HEARD. THIS HAPPENS WHEN TRYING TO STOP ON EITHER CITY STREETS OR HIGHWAY. EXAMPLE WHEN STOPPING FOR A STOP SIGN OR SIGNAL. FIRST REPAIR SHOP I TOOK IT TO CHECKED MY BRAKES AND SAID THEY WERE FINE. AFTER STILL EXPERIENCING THE PROBLEM I TOOK IT ANOTHER REPAIR FACILITY AND THEY WERE ABLE TO FIX THE PROBLEM BY REPLACING THE MASTER CYLINDER AND BRAKE BOOSTER. CAR NOW STOPS OK. THIS WAS AT 46703 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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