Lincoln MKS Complaints

374 consumer complaints on file.

#10658476December 15, 2014
STEERING
2011 LINCOLN MKS. CONSUMER WRITES IN REGARDS TO POWER STEERING LOCKING UP PERIODICALLY. *TGW THE CONSUMER STATED THE POWER STEERING ISSUE, OCCURRED AT START UP. THE DEALER WAS UNABLE TO FIND A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663247December 9, 2014
SERVICE BRAKES
WHILE PULLING OUT INTO TRAFFIC ON A VERY BUSY FOUR LANE STREET, I TURNED LEFT TO GET INTO THE TURN LANE. ALL OF A SUDDEN THE ANTI-LOCK BRAKE LIGHT CAME ON, THE LEFT FRONT WHEEL JERKED AND GRABBED AND THE ACCELERATOR WOULD NOT LET ME GET OUT OF THE ON-COMING LANE FOR A FEW SECONDS. THIS COULD HAVE ENDED A LOT WORST. THIS IS THE SECOND TIME THIS HAS HAPPENED AND THE DEALER SAYS THERE IS NO BULLETIN FOR THIS PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662611December 7, 2014
STEERING
LOSS OF STEERING POWER, TOOK IT TO DEALERSHIP, THEY RESET IT AND RESET IT. NOW ONE WEEK LATER IT DID THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659897November 20, 2014
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THERE WAS A DEFECT IN THE CENTER OF THE WINDSHIELD WHICH DISTORTED THE CONTACT'S VIEW. THE DEALER REPLACED THE WINDOW. HOWEVER, THE REPLACEMENT WINDOW WAS ALSO DEFECTIVE ON THE PASSENGER SIDE OF THE WINDSHIELD. THE DEALER AND THE MANUFACTURER DECLINED TO REPLACE THE WINDSHIELD A SECOND TIME. THE CONTACT WAS ADVISED TO PURCHASE ANOTHER VEHICLE. THE FAILURE MILEAGE WAS 2,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659201November 19, 2014
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
TWO ISSUES: THE REAR DOORS RETAIN WATER AFTER A STORM AND NEED TO BE DRAINED BY HAND BY HOLDING THE RUBBER FLAP AT THE BOTTOM OF THE DOOR AWAY FROM THE DOOR ITSELF. THE LOCKS RANDOMLY DO NOT FULLY UNLOCK WHEN YOU USE THE KEY REMOTE, THE UNLOCK BUTTON ON THE DOOR, OR EVEN MANUALLY PULLING ON THE LOCK KNOB. THE LOCK KNOBS JUMP UP AND DOWN AND YOU HAVE TO TRY TO OPEN THE DOOR HANDLE AT THE PERFECT TIME TO CATCH THE LOCK OPEN IN ORDER TO OPEN THE DOOR. THIS PROBLEM SEEMS TO ROTATE THROUGH ALL 4 LOCKS FOR RANDOM INTERVALS AND WITH RANDOM SELECTION. IT ALWAYS SEEMS TO BE ON AT LEAST 2 LOCKS AT ANY GIVEN TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652437November 4, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 LINCOLN MKS. WHILE DRIVING DURING INCLEMENT WEATHER AT 60 MPH, THE FRONT PASSENGER SIDE TIRE LOCKED WHENEVER THE BRAKES WERE ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627690August 23, 2014
SERVICE BRAKES, STEERING
POWER STEERING WENT OUT AND HAD POWER STEERING ASSIST FAULT ERROR. INCIDENT OCCURRED AFTER BACKING OUT OF DRIVEWAY AND PUTTING THE CAR INTO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627081August 21, 2014
ELECTRICAL SYSTEM
THE VEHICLE WAS A TOTAL LOSS. THE CAUSE OF THE FIRE WAS ELECTRICAL. THERE WAS A RECALL ON THIS PARTICULAR MAKE, MODEL, & YEAR TO FIX A PROBLEM WHICH WOULD LEAD TO A FIRE. HOWEVER, THE RECALL NOTICE WAS NEVER RECEIVED. THE INSURANCE COMPANY, FIDUCIARY, HAVE DENIED THE CLAIM AS THEY DO NOT COVER FIRES CAUSED BY ELECTRICAL. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10627335August 21, 2014
SUSPENSION
1BODY ROLL SIDE TO SIDE . TIRE PRESSURE ALL OK 2 THE CAR FEELS NOT SMOOTH, LIKES HALFSHIFT LOOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621249August 10, 2014
SUSPENSION
1 THE CAR ROCKING TOO HARD AT SLOW-SPEED 2 FEELS LIKE THE HALF-SHAFT LOOSED ' STOP AND GO NOT SMOOTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616372July 25, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 LINCOLN MKS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP ON AN INCLINE, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SURGED UNEXPECTEDLY. IN ADDITION, THE UNINTENDED ACCELERATION OCCURRED WHEN DRIVING VARIOUS SPEEDS. THE CONTACT MENTIONED THAT ON A SEPARATE OCCASION THE VEHICLE SURGED AND CRASHED INTO A DOG. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS, WHO WAS UNABLE TO PROVIDE A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10605599June 24, 2014
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED AFTER RAINY WEATHER CONDITIONS, A SUBSTANTIAL AMOUNT OF WATER SETTLED IN BETWEEN THE FRONT AND REAR PASSENGER'S SIDE DOOR PANELS. THE FAILURE CAUSED A MUSTY ODOR AND MILDEW INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596627June 6, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO ANOTHER DEALER WHO DETERMINED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 19,700. UPDATED 10/07/14*LJ THE CONSUMER STATED THAT UPON PRESSURE THE BRAKE PEDAL WOULD FADE UNTIL IT REACHES THE FLOOR. THE PEDAL WOULD FADE SO FAR IT WAS NECESSARY TO USE YOUR TOES TO REACH THE PEDAL. THE MANUFACTURER STATED THE VEHICLE WAS OPERATING AS DESIGNED. UPDATED 5/13/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592875May 20, 2014
POWER TRAIN
WHILE DRIVING I EXPERIENCED ALOUD VIOLET KNOCK AND HESITATION, STALL, WHEN DRIVING THE VEHICLE. THIS OCCURS WITHOUT WARNING. IT FEELS LIKE A SUDDEN LOST OF POWER WHICH LAST FOR 5-7 SECONDS. THIS KNOCK AND HESITATION OCCURS INTERMITTENTLY, IT'S SCARY TO DRIVE THE CAR LIKE THIS, I FEAR THE VEHICLE MAY COMPLETELY STALL IN TRAFFIC AND CAUSE AN ACCIDENT. NOTE I'VE TAKEN THE VEHICLE BACK TO THE DEALERSHIP HOWEVER, THEY CLAIM UPON THEIR DIAGNOSIS THEY CAN'T FIND THE PROBLEM.THE VEHICLE IS STILL UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592429May 19, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. WHILE DRIVING 40 MPH, THE BRAKES FAILED INTERMITTENTLY. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD AND SHIFT TO A LOWER GEAR IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE BRAKE BOOSTER WAS REPLACED TWICE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587551May 10, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES
IN DECEMBER 2013, I TOOK MY 2009 LINCOLN MKS TO THE DEALER FOR SERVICE BECAUSE IT OCCASIONALLY ACCELERATES BEFORE SLOWING DOWN WHEN I APPLY THE BRAKES. ON A DIFFERENT OCCASION I WAS BEHIND A CAR THAT SLOWED DOWN THEN CAME TO A COMPLETE STOP TO AVOID HITTING A DEER. I APPLIED THE BRAKES, MY CAR SLOWED DOWN AND MADE A WEIRD NOISE AS IF THE CAR WAS TRYING TO START UP; INSTEAD OF COMING TO A COMPLETE STOP, IT KEPT GOING WHILE MY FOOT WAS ON THE BRAKES. THE TECHNICIAN DROVE ME AND MY SON AROUND THE BLOCK BUT COULD NOT DUPLICATE THE PROBLEM. I WAS INFORMED THAT IF THE CHECK ENGINE LIGHT IS NOT ON, OR IF THERE ARE NO CODES, AND IF THEY CANNOT DUPLICATE THE PROBLEM, THERE WAS NOTHING THEY COULD DO. ON JANUARY 14, 2014 AS I PULLED INTO MY CARPORT BEFORE COMING TO A COMPLETE STOP, THE CAR MADE THE SAME WEIRD NOISE, AND CONTINUED GOING FORWARD AND PUSHED ITS WAY INTO THE SIDE OF MY HOUSE WHILE MY FOOT WAS ON THE BRAKE. WHEN THE NOISE STOPS, THE CAR STOPS. I TOOK THE CAR BACK TO THE DEALER ON JANUARY 20, 2014 AND THEY KEPT THE CAR TO DRIVE TO SEE IF THEY HAD A SIMILAR EXPERIENCE. THEY TOLD ME THEY COULD NOT FIND ANY PROBLEMS WITH THE CAR. I CAN UNDERSTAND THAT THEY CANNOT FIX A PROBLEM IF THEY CAN'T DUPLICATE IT, BUT THE PROBLEM IS SPORADIC. WHAT DISTURBS ME THE MOST IS THAT WHEN I GAVE DETAILS OF THE PROBLEMS TO THEIR SERVICE DEPARTMENT, THE FIRST TIME ON THE WRITE-UP THEY ONLY REPORTED THAT I HEAR A NOISE UPON ACCELERATION. THE SECOND TIME THEY DIDN'T GIVE ME ANY PAPERWORK. IF THEY ARE ONLY TELLING THEIR REPAIR DEPARTMENT TO CHECK FOR NOISE UPON ACCELERATION, THEN THEY WOULD NOT BE CHECKING THE CAR FOR THE ACTUAL PROBLEMS. I HAVE BEEN FORTUNATE BOTH TIMES THAT NO ONE WAS INJURED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10587351May 8, 2014
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL, SERVICE BRAKES
WE HAD A 2009 MKS WHICH ACCELERATED BY IT SELF ON APRIL 21, 2014 AND CAUSED MY WIFE TO HIT A TREE AND SPEND THREE DAYS IN THE HOSPITAL AND ALSO TOTALED OUT OUR CAR. NOT KNOWING THAT THERE WAS A PROBLEM WITH THE CAR, WE BROUGHT A 2010 MKS ON MAY 7, 2010 AND ON MAY 8, 2014 WHEN MY WIFE PULLED INTO OUR DRIVEWAY, THAT CAR ALSO HAD AN UNINTENDED ACCELERATION OPPOSITE CAUSING IT TO SURGE AT A HIGH SPEED RUNNING THROUGH OUR GARAGE DOOR AND THE CORNER OF OUR HOUSE. I THEN LOOKED ON THE INTERNET AND DISCOVERED THAT THERE WERE SEVERAL CLASS ACTION LAW SUITS IN ABOUT 14 STATES DEALING WITH THE SAME PROBLEM, OF UNINTENDED ACCELERATION DEALING WITH THE ELECTRONIC THROTTLES CAUSING THIS DANGEROUS SITUATION. TO OUR SURPRISE BOTH OF THE CARS WE BROUGHT THE 2009 AND 2010 MKS WAS ON THIS LIST FOR THIS SCARY AND FRIGHTENING PROBLEM. NOW HOW YOU WE GET THIS DEFECT CORRECTED, SO WE CAN DRIVE THE CAR SAFELY? IS THERE AN TSB REPAIR BULLETIN SENT TO THE DEALERS FOR THIS REPAIR? PLEASE SOMEONE HELP.THANKS *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10584876May 6, 2014
ELECTRICAL SYSTEM
2009 LINCOLN MKS. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION FAILURE. *SMD THE CONSUMER STATED THE VEHICLE HAS A KEYLESS IGNITION MODULE THAT WAS USED TO OPEN THE DOORS AND TO START THE ENGINE. RECENTLY, HE STARTED EXPERIENCING PROBLEMS WITH OPENING THE DOORS. THE CONSUMER HAD TO USE THE EMERGENCY BY-PASS SYSTEM TO START THE ENGINE. ON MARCH 12, 2014, THE CONSUMER RETURNED THE VEHICLE TO THE DEALER. AFTER AN EXAMINATION, THEY DETERMINED THE IGNITION MODULE NEEDED TO BE REPROGRAMMED. HOWEVER, THEY HAD TO GET SOME NEW EQUIPMENT, SO THE REPROGRAMMING, WAS NOT DONE THAT DAY. BEFORE THE CONSUMER WAS ABLE TO RETURN TO THE DEALER, HIS WIFE BECAME STRANDED IN A STORE PARKING LOT. THE DOOR WOULD NOT OPEN, AND A PASSERBY HAD TO HER HELP HER, UNTIL THE DOOR OPENED. SHE WAS THEN ABLE TO START THE ENGINE WITH THE EMERGENCY BY-PASS SYSTEM. THE NEXT DAY, THE CONSUMER WAS STRANDED IN THE SAME WAY. A STORE EMPLOYEE TOOK HIS IGNITION MODULE AND KEPT WALKING AROUND THE CAR KEYING THE MODULE UNTIL THE RIGHT PASSENGER DOOR OPENED. THE HE WAS ABLE TO START THE ENGINE WITH THE EMERGENCY BY-PASS SYSTEM. THE CONSUMER RETURNED TO THE DEALER. AN INSPECTION REVEALED THE SMART JUNCTION BOX NEEDED TO BE REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583451April 18, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL SEIZED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS BEING DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577344April 4, 2014
SEATS
DRIVER'S SEAT FOLDED IN ON DRIVER WHILE IN MOTION. FIRST INCIDENT WAS MARCH 25 WHEN RETURNING FROM DINNER AS ENTERING THE DRIVEWAY. MARCH 30 THE SEAT FOLDED AS WE WERE DRIVING 70 MPH IN THE LEFT LANE ON INTERSTATE 295 OUTSIDE RICHMOND, VA. MARCH 31, THIRD INCIDENT OCCURRED AS LEAVING THE DRIVEWAY AND ON THE STREET. APRIL 1, 2014 CAR TAKEN TO WILLIAMSBURG FORD WHERE IT WAS LEFT TWO DAYS. CUSTOMER INVOICE NOTES: NOTES: A: CUSTOMER STATED THAT WHILE DRIVING, THE SEAT BACK WILL FOLD FORWARD/INWARD TOWARDS STEERING WHEEL COULD NOT DUPLICATE CONCERN, NO EVIDENT FAULTS. B: PERFORM MULTI-POINT INSPECTION. 99P PERFORM MULTI-POINT INSPECTION C: QUICK ALIGNMENT CHECK 31 QUICK ALIGNMENT CHECK THIS IS VERY SCARY WHEN IT HAPPENS ESPECIALLY WHEN DRIVING AT HIGH SPEED IN TRAFFIC. CAR NEEDS TO STOP AND SEAT NEEDS TO BE READJUSTED. SOME LOCAL ROADS IN THIS AREA DO NOT HAVE SAFE PLACES TO PULL OFF TO ADJUST THIS SEAT. HAVE THERE BEEN OTHER REPORTS OF THIS PROBLEM??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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