Lincoln Mark Complaints

1,009 consumer complaints on file.

#8008618April 25, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING AND COMING TO A COMPLETE STOP TRANSMISSION WILL BEGIN TO RACE. CONSUMER STATED THROTTLE STUCK, AND VEHICLE BEGAN TO ACCELERATE FORWARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761061April 23, 2002
EXTERIOR LIGHTING:HEADLIGHTS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760963April 20, 2002
EXTERIOR LIGHTING:HEADLIGHTS
I AM APPALLED BY THE UNSAFE HEADLIGHTS ON THIS VEHICLE! THIS IS OBVIOUSLY A DESIGN DEFECT - THE CHROME PLATED PLASTIC INSIDE THE HEADLIGHT ASSEMBLY IS WORN AWAY, RESULTING IN SEVERELY DIM LIGHTING AT NIGHT. FORD HAS AN ALTERNATIVE FEASIBLE DESIGN, WHICH THEY CHOSE TO USE ON THE 1996 LINCOLN MARK VIII LSC MODEL (HID LIGHTING). THE COST TO UPGRADE TO THESE SAFER HID LIGHTS IS OVER $1500 AT A LINCOLN DEALER. I AM A STUDENT AND CANNOT AFFORD, AND SHOULD NOT BE EXPECTED TO PAY FOR, FORD'S DEFECTIVE DESIGN. PLEASE INVESTIGATE THIS EXTREMELY IMPORTANT SAFETY ISSUE, BEFORE AN OTHERWISE AVOIDABLE TRAGEDY OCCURS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760898April 19, 2002
EXTERIOR LIGHTING:HEADLIGHTS
POORLY LIT HEADLIGHT ASSEMBLY'S, CAN BARELY SEE AT NIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565224April 17, 2002
EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER BELIEVES THE HEADLAMP ASSEMBLY UNIT CONTAINS A DEFECT, CONSUMER INSPECTED THE UNIT BECAUSE IT WAS NOT DISPLAYING THE PROPER LIGHT INTENSITY EVEN AFTER CHANGING THE HALOGEN BULB, THE INTERIOR REFLECTIVE SURFACE IS SHOWING BURN MARKS ON THE TOP PORTION OF THE UNIT AND THE REFLECTIVE COATING IS GONE, ALSO THE BURNING AND BLISTERING OF THE PLASTIC CAUSES MOISTURES TO ENTER THE UNIT AND THIS CAUSES THE LIGHT TO BECOME DIMMER AND DIMMER OVER TIME.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760824April 17, 2002
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ARE NOT AT ALL BRIGHT, IT IS DANGEROUS TO DRIVE AT NIGHT DUE TO THIS. THERE ARE NUMEROUS COMPLAINTS CONCERNING THIS SPECIFIC PROBLEM LISTED ON THE LINCOLN OF DISTINCTION WEBSITE, AND THERE HAVE BEEN NUMEROUS MARK VIII OWNERS COMPLAINING DIRECTLY TO FORD LINCOLN MERCURY, ALL TO NO AVAIL. AS THIS IS A SAFETY ISSUE, I BELIEVE THAT ACTION ON THE NHTSA 'S PART IS REQUIRED TO PROTECT THE MARK VIII DRIVERS AND ALL OTHER MOTORISTS WHICH THEY MIGHT RUN INTO ACCIDENTALLY DUE TO THIS IDENTIFIED SAFETY PROBLEM WITH THIS VEHICLE. PLEASE REPLY TO MY E-MAIL ADDRESS TO LET ME KNOW THIS WAS RECEIVED AND WHAT ACTIONS HAVE, ARE , AND WILL BE TAKEN CONCERNING THIS. THANK YOU. JOE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007869April 17, 2002
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHT COMPLETELY WENT OUT. COMSUMER TOOK THE VEHICLE IN ON THE FIRST RECALL, HOWEVER THE PROBLEM HAS NOT REMEDIED AS OF YET. RECALL NUMBER 8509 98 V 009 000. PLEASE PROVIDE ANY FURTHER INFORMATION. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760698April 15, 2002
EXTERIOR LIGHTING:HEADLIGHTS
LINCOLN MARK VII'S ARE NOTORIOUS FOR THEIR POOR, DIM HEADLIGHTS (93-96), WHICH ONLY SEEM TO GET DIMMER OVER TIME. I'VE FOUND THEM INADEQUATE EVER SINCE I BOUGHT THE CAR. NOW OWNERS ARE FINALLY SPREADING THE WORD TO GET FORD'S ATTENTION TO ADDRESS THIS DANGEROUS ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760717April 15, 2002
EXTERIOR LIGHTING:HEADLIGHTS
MARK VIIII'S MANUFACTURED DURING THE FIRST MONTHS OF 1997 WERE FITTED WITH A HEADLIGHT ASSEMBLY THAT INCORPORATED AN INTEGRAL HID "LOW BEAM". THIS APPLIANCE WAS OBVIOUSLY INTENDED TO LAST THE LIFE OF THE VEHICLE. ACCESS IS PROVIDED ONLY FOR REPLACEMENT OF THE HALOGEN "HIGH BEAM" BULBS. IN MID-YEAR, FORD REDESIGNED THE HEADLAMP TO ALSO PERMIT REPLACEMENT OF THE HID LIGHT SOURCE. IT NO LONGER SUPPORTS THE EARLIER MODEL. THE ONLY WAY TO RESTORE MINIMALLY LEGAL HEADLIGHT FUNCTION TO MY EARLY-1997 LINCOLN IS REPLACE THE ENTIRE ASSEMBLY WITH A LATE 1997-1998 FIXTURE. MY DEALER ESTIMATES THE COST, INCLUDING LABOR, AT $1,150 TO $1,350 PER HEADLAMP. AT THAT PRICE, THE HEADLAMPS REPRESENT 1/3RD THE VALUE OF THE VEHICLE. THIS IS NOT THE COST OF THE FAILED PART. THIS IS THE COST OF FORDS FAILURE TO SUPPORT A SEGMENT OF ITS FLEET AND ITS DECISION TO PASS THE COST OF CORRECTING AN OBVIOUS DESIGN FLAW THROUGH TO CONSUMERS. THE SOCIAL COST IS THAT SUCH CORPORATE IRRESPONSIBILITY ENDANGERS THE PUBLIC. FEW WILL PAY 1/3RD THE VALUE OF A CAR TO MAINTAIN A LIGHT BULB. IF FORD DOES NOT HONOR ITS RESPONSIBILITIES, THE PUBLIC WILL OPERATE THE CARS ILLEGALLY. IN MARKETING THIS CAR, FORD TOUTED THE RELIABILITY TO BE HAD FOR $40,000. THE REALITY IS THAT THIS CARS TRUE USEFUL ECONOMIC LIFE IS NOT DEFINED BY THE EXTENDED-LIFE SPARK PLUGS, ANTI-RUST PROTECTION OR ANYTHING ELSE THAT FORD SO EAGERLY SOLD, BUT BY THE LONGEVITY OF A LIGHT BULB.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760733April 15, 2002
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT DIM, DANGER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760646April 13, 2002
EXTERIOR LIGHTING:HEADLIGHTS
POOR LIGHTING FROM LOW BEAM HEADLAMPS. VIRTUALLY NO VISIBILITY DRIVING AT NIGHT.DURING INCLEMENT WEATHER AT NIGHT ROAD VISIBILITY IS 0. THOUGH I HAVE HAD NO ACCIDENTS AT NIGHT, I HAVE HAD SEVERAL NEAR MISSES. THE LIGHTS HAVE BEEN CHECKED AND I'M INFORMED THAT IT IS A DESIGN FLAW ON THE PART OF FORD MOTOR COMPANY.BUT FORD WILL NOT ADMIT THAT THERE IS ANY PROBLEM.AND THAT THEY HAVE NEVER HAD ANY COMPLAINTS.SHOULD YOU WISH ANY FURTHER INFORMATION INTO THE INVESTIGATION OF THIS PROBLEM I WOULD BE HAPPY TO ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565098April 12, 2002
EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER STATES THAT THE HEADLAMPS ARE VERY DIM, MANUFACTURER WILL NOT REPLACE, CONSUMER STATES HE CAN NOT SEE AT NIGHT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007512April 12, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
CONSUMER DOES NOT HAVE ORIGINAL RCALL LETTER 87V139000 FROM DEALER CONCERNING FUEL LINE LEAK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760593April 11, 2002
EXTERIOR LIGHTING:HEADLIGHTS
I AM A LAW ENFORCEMENT OFFICER AND THE HEADLIGHTS ARE OF A SAFTEY CONCERN,CAUSE OF THE LOW VISIBILITY COMPARED TO OTHER VEHICLES ON THE ROADWAY,PLUS AFTER A WHILE THE LIGHTS LENS BECOME DULL AND THE REFLECTIVE MATERIAL BEGINS TO FADE ON THE INSIDE OF THE HOUSING . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760540April 10, 2002
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS WHEN ON, ARE VERY DIM. HAS ALWAYS BEEN THIS WAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760555April 10, 2002
EXTERIOR LIGHTING:HEADLIGHTS
THIS IS TO REGISTER A COMPLAINT ABOUT THE INADEQUATE LIGHTING SYSTEM OF THE GENERATION 1 MARK VIII. I HAVE A 1996. THIS HEAD LIGHT SYSTEM IS TOTALLY INADEQUATE AT NIGHTTIME, AND FREQUENTLY REQUIRES I USE MY "HIGH BEAMS" TO SEE APPROPRIATELY, EVEN WITH LAMP POSTS ON AND SHINING. I'VE OFTEN FOUND MYSELF SWERVING TO AVOID BADLY MARKED CURBS ON THE LEFT SIDE, FOR EXAMPLE, BECAUSE BY THE TIME I SEE THESE CURBS, I'M ALMOST ON TOP OF THEM. THIS IS NOT AN INDICATION OF BAD DRIVING, IT'S JUST PLAIN BAD LIGHTS. FORD FIXES THIS PROBLEM WITH THEIR HID LAMPS IN THE 1996 LSC, WHICH ACCORDING TO MANY, IS A "DIRECT FIT" REPLACEMENT FOR THESE GEN 1 MARK VIIIS. I AM UNSURE HOW MANY OF THESE BAD LIGHT SYSTEMS ARE OUT ON THE ROAD, BUT I AM ABSOLUTELY SURE THAT THESE ARE A DEFINITE SAFETY CONCERN, THESE SHOULD BE FIXED. IT IS IMPERATIVE THIS BE ADDRESSED. I SHOULD NOT HAVE TO SPEND AN EXTRA $1000 OR MORE TO BE ABLE TO SEE THE ROAD AT NIGHT. IF FORD HAD PROPERLY TESTED THEIR SYSTEM, IT WOULD NOT BE AN ISSUE TODAY. REPLACEMENT LENSES ALONE WILL NOT WORK, AS THEY WILL FAIL TO PROVIDE LIGHT AS QUICKLY AS THE CURRENT ONES DID, NEGATING THE BENEFITS. BRIGHTER BULBS ALSO DO NOT WORK, EITHER DUE TO THE BAD LENSES, OR FAILURE OF THE SOCKETS AND HOUSINGS DUE TO THE HIGHER HEAT. AND IF *THAT* ISN'T A SAFTEY ISSUE (ELECTRICAL FIRE DUE TO HIGHER WATTAGE BY AN ATTEMPT TO FIX A KNOWN PROBLEM) I DON'T KNOW WHAT IS. FORD NEEDS TO FIX THIS ISSUE, BOTTOM LINE, FOR THE SAFTEY OF NOT ONLY THE OWNERS OF THE GEN1 MARK VIIIS, BUT FOR THE OTHERS ON THE ROAD AS WELL. THANK YOU .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760420April 8, 2002
EXTERIOR LIGHTING:HEADLIGHTS
ORIGINAL LIGHTS ARE DIM AND DAGEROUS AT NIGHT. LIGHTS HAVE FADED OVER TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760327April 5, 2002
EXTERIOR LIGHTING:HEADLIGHTS
LIGHTING ON THIS VEHICLE IS HORRIBLE ! CAN NOT SEE WITH LOW BEAMS! HAVE TO USE HIGH AND THEN EVERYBODY FLICKS THEIR LIGHTS AT YOU (JUST A BIG DISTRACTION AND SAFETY ISSUE) I VISIT A LINCOLN MARK 8 CLUB AND THIS HAS BEEN I KNOW BROUGHT TO YOUR ATTENTION BY OTHERS AND I AM JUST PUTTING MY 2 CENTS IN. THANKS! PLEASE DO SOMETHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760296April 5, 2002
EXTERIOR LIGHTING:HEADLIGHTS
FACTORY LIGHTS ARE EXTREMELY DIM AND UNSAFE FOR DRIVING AT NIGHT. THE LIGHT HOUSING HAS BECOME FADED AND YELLOWING OF THE LENSE HAS OCCURRED. ALSO PEELING OF THE REFLECTIVE FILM. I KNOW OF ALLOT OF OTHER OWNERS WITH THE SAME EXACT PROBLEM. PROBLEM IS ONE OF MANY FACTORS: HEAT/ PLASTIC/ UTRAVIOLET EXPOSURE, AND BAD DESIGN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760234April 4, 2002
EXTERIOR LIGHTING:HEADLIGHTS
ESPECIALLY SINCE THE SEARCH FOR "HEAD LIGHTS" BRINGS NO REPORTS FROM THIS SITE. IN REGARDS TO THE 1993-1996 LINCOLN MARK VIII HEADLAMPS, THEY ARE DESTINED TO FAIL EVERY TIME. THE REFLECTOR COATING INSIDE THE ASSEMBLY IS HEATED BY THE 65 WATT 9005 BULB TO THE POINT THAT THE COATING IS REMOVED FROM THE BACK OF THE REFLECTOR, AS WELL AS THE TOP OF THE REFLECTOR. THIS REDUCES THE AMOUNT OF LIGHT AT NIGHT, DUE TO THE FLAT WHITE PLASTIC THAT IS REVEALED. THE TOP OF THE REFLECTOR IS BROWNED AND BLACKENED FROM HEAT, FURTHER REDUCING THE LIGHT DUE TO ABSORBTION. ALSO, THE ASSEMBLY ITSELF IS DETERIORATING DUE TO THE HEAT, BUBBLING FROM THE INSIDE, AND IT IS BELIEVED BY SOME THAT THERE IS THE POSSIBILITY OF AN ELECTRICAL FIRE. THIS IS A SAFETY ISSUE ON *ALL* 1993-1996 HALOGEN EQUIPPED MARK VIIIS. FORD DID MAKE A SOLUTION, BUT IT WAS ONLY AN OPTION FOR 1996 MY LINCOLN MARK VIII LSC MODELS. THEY WERE DIRECT REPLACEMENT, HID ASSEMBLIES, ELEMENTS, AND BALLASTS. IT MUST BE QUESTIONED AS TO WHY, AS AT THE TIME, THE HID SOLUTIONS WOULD HAVE BEEN VERY COSTLY, IN COMPARISON. MY WEBSITE, HTTP://WEB.WT.NET/~HOUTEX/MARKLIGHTS.HTM, HAS A VERY DETAILED EXPLAINATION AND DIAGRAM CONCERING THIS POTENTIAL DEADLY SAFETY DEFECT. PLEASE, I URGE YOU TO RESPOND QUICKLY. A MR. [XXX] FROM YOUR ORGANIZATION WAS SUPPOSED TO BE INVOLVED IN AN INVESTIGATION, BUT I'VE NOT HAD A RESPONSE FROM HIM REGARDING MY EMAILS AT [XXX]. IF HE IS NOT THE CORRECT CONTACT, OR I HAVE INCORRECT INFORMATION, PLEASE, WOULD YOU INFORM ME AT [XXX]? THERE ARE A POTENTIAL 98000+ DEFECTIVE 1993-1996 MARK VIIIS OUT THERE. THAT'S A LOT OF POSSIBLE ACCIDENTS. I SURELY WOULD NOT WANT TO ACCIDENTALLY RUN SOMEONE OVER BECAUSE I WAS DRIVING MY MARK AT NIGHT AND DIDN'T SEE THEM DUE TO THE BAD LIGHTS. PLEASE HURRY. THANK YOU. SINCERELY, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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