Lincoln Mark Complaints

1,009 consumer complaints on file.

#10461456June 13, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 1997 LINCOLN MARK VIII LSC. THE CONTACT STATED THAT THE REFRIGERATION DISCHARGE LINE FAILED DUE TO RUST AND CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE AIR CONDITIONER FAILED AFTER THEY INSTALLED R134A REFRIGERATION. THE MANUFACTURER WAS NOTIFIED WHO STATED HE SHOULD CALL THE DEALER TO GET THE VEHICLE REPAIRED AGAIN. THE FAILURE MILEAGE WAS 103,000. UPDATED 07/13/12 *BF A LEAK WAS FOUND IN THE HOSE THAT RAN FROM THE COMPRESSOR TO THE CONDENSER. ALSO, THE METAL PART OF THE HOSE WAS RUSTED. UPDATED 07/31/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457406May 3, 2012
EXTERIOR LIGHTING, STRUCTURE:BODY, ELECTRICAL SYSTEM
HEADLIGHTS DO NOT ILLUMINATE VIEW OF THE ROAD WHILE DRIVING AT NIGHT. MOST OF THE TIME I CANNOT EVEN TELL IF MY HEADLIGHTS ARE ACTUALLY ON WHEN I TURN THE HEADLIGHT SWITCH. I AM FORCED TO USE MY BRIGHTS JUST TO SEE THE ROAD IN ORDER TO DRIVE SAFELY, BUT THIS IMPAIRS THE VIEW FOR ON COMING TRAFFIC. IN ADDITION, CONVERSION KITS AND LABOR ARE EXPENSIVE, AND I SHOULD NOT BE SUBJECT TO PAY FOR AN AFTERMARKET MODIFICATION TO UPGRADE MY VEHICLE WHEN THIS IS A DESIGN FLAW THAT VIOLATES THE DRIVER'S SAFETY. IN ADDITION, THE HEADLIGHTS THEMSELVES HAVE BEEN DISCONTINUED SO WHEN THEY DO MALFUNCTION FROM NORMAL WEAR AND TEAR YOU ARE NOT ABLE TO PURCHASE THE HEADLIGHT OR AN UPGRADED VERSION. FURTHERMORE, NEWER MARK VIII'S (>1996) HAVE A TOTALLY DIFFERENT HEADLIGHT DESIGN AND DO NOT HAVE THIS PROBLEM, BUT PARTS ARE NOT INTERCHANGABLE AND APPLYING AN AFTERMARKET HEADLIGHT REQUIRES PRECISION AND EXPENSIVE BODY WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425496September 14, 2011
VISIBILITY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE HEATER WILL NOT BLOW HOT AIR, NO DEFROSTER, CAN'T SEE OUT OF WINDSHIELD. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392652March 23, 2011
STEERING:HYDRAULIC POWER ASSIST:PUMP, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1993 LINCOLN MARK VIII. THE CONTACT STATED WHILE DRIVING 35 MPH THE VEHICLE SUDDENLY SHUT OFF IN THE MIDDLE OF THE ROAD AND CAUSED A CRASH. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT HAD THE VEHICLE TOWED TO A MECHANIC WHO STATED THAT THE HEAD GASKET WAS BUSTED AND THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 147,000. UPDATED 06/02/11 UPDATED 06/24/11 *BF STATUS UPDATE. 06/30/11
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10388611March 6, 2011
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER
THE BRAKES CAN QUIT WORKING AFTER THE AUTOMATIC PARKING BRAKE RELEASE SOLENOID FAILS TO RELEASE THE REAR BRAKES WHEN THE TRANSMISSION LEVER IS MOVED OUT OF PARK. THE REAR BRAKES WILL THEN OVERHEAT AFTER SEVERAL MILES, WHICH CAUSES THE BRAKE FLUID TO EVENTUALLY BOIL AND BE EXPELLED FROM THE MASTER CYLINDER. THE FIRST SYMPTOM IS THAT THE BRAKE PEDAL GOES ALMOST ALL THE WAY TO THE FLOOR AND BRAKING BECOMES ERRATIC. SHORTLY THEREAFTER, THE BRAKING SYSTEM TOTALLY FAILED TO STOP THE CAR DUE TO LACK OF BRAKE FLUID IN THE MASTER CYLINDER. PUMPING THE BRAKE PEDAL RAPIDLY AND SHEER LUCK ARE THE ONLY THINGS THAT HAVE PREVENTED A MAJOR CRASH (SO FAR...)! THE REAR BRAKE PADS AND FLUID HAVE BEEN REPLACED, BUT THERE SEEMS TO BE NO FIX AVAILABLE THAT WOULD PREVENT THE PROBLEM FROM RE-OCCURRING. THIS SAFETY DEFECT APPEARS TO BE CAUSED BY THE PARKING BRAKE POSITION SENSOR SWITCH FAILING TO NOTIFY THE COMPUTER SOFTWARE THAT THE PARKING BRAKE IS SET,, SO THE CONTROLLING SOFTWARE DOESN'T BOTHER TO RELEASE THE BRAKE AT DRIVE-OFF. THE WARNING LIGHT ALSO FAILS TO INDICATE A PROBLEM TO THE DRIVER, WHICH MAKES THIS A VERY DANGEROUS COMBINATION OF HARDWARE AND SOFTWARE FAILURE AFTER THIS PROBLEM HAPPENED TO MY WIFE TWICE, I BEGAN TO DRIVE THE CAR TO SEE WHAT WAS HAPPENING. SURE ENOUGH, AFTER A COUPLE OF DAYS, THE PROBLEM OCCURRED EXACTLY AS DESCRIBED ABOVE. THE ONLY WORKAROUND IS TO USE THE EMERGENCY MECHANICAL RELEASE BEFORE DRIVING OFF. IF ONE FORGETS TO DO THIS, THERE IS NO WAY OF KNOWING THAT THE REAR BRAKES ARE DRAGGING AND IMPENDING BRAKE FAILURE IS A CERTAINTY..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384353February 24, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 1998 LINCOLN MARK VIII. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER'S SIDE TIRE SEPARATED FROM THE VEHICLE, CAUSING THE VEHICLE TO SUDDENLY DROP TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THE BALL JOINT WAS BROKEN. THE MECHANIC REPLACED THE BALL JOINT WITH A MASTER PRO CP426. THE CONTACT EXPERIENCED THE FAILURE A SECOND TIME, BUT WAS ABLE TO PULL OVER TO THE SHOULDER OF THE ROAD. THE MECHANIC INSPECTED THE VEHICLE AND STATED THE BALL JOINT WAS BROKEN AND REPLACED IT A SECOND TIME. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. UPDATED 03/24/11*LJ UPDATED 03/30/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384340February 24, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 1998 LINCOLN MARK VIII. THE CONTACT STATED THAT WHILE DRIVING 20 MPH OVER TRAIN TRACKS, THE FRONT PASSENGER SIDE TIRE CAME OFF AND THE VEHICLE FELL TO THE GROUND. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES BEFORE. THE VEHICLE WAS TOWED TO A LOCAL SHOP WHO DIAGNOSED THAT THE BALL JOINT AND CONTROL ARM NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 131,000. UPDATED 3/25/11 *CN UPDATED 03/30/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365530November 12, 2010
EXTERIOR LIGHTING
THE HEAD LIGHTS ON THE 94 LINCOLN MARK 8 DO NOT PUT OUT ENOUGH LIGHT TO SAFELY SEE WHILE DRIVING DOWN THE RD, IT APPEARS THE REFLECTIVE MATERIAL IS GONE, THE HEADLIGHTS HAVE BEEN POLISHED TO REMOVE SCRATCHES AND YELLOWING, THEY WERE ALSO AIMED, TO MAKE MATTERS WORSE FORD DOES NOT OFFER HEADLIGHT ASSEMBLIES FOR THIS CAR ANYMORE NOR DO THEY HAVE A SOLUTION TO FIX IT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357201September 23, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 1993 LINCOLN MARK VIII. WHILE DRIVING 50 MPH THE BRAKE LINE ERUPTED. HE CONTINUED TO PUMP THE BRAKES AS THE PEDAL EXTENDED TO THE FLOOR. HE WAS ABLE TO SAFELY DRIVE ONTO THE SIDE OF THE ROAD AND TURN THE VEHICLE OFF. THE VEHICLE WAS TOWED TO A MECHANIC WHO STATED THAT THE BRAKE LINE WAS COVERED WITH RUST AND WAS CAUSED BY SALT. THE MECHANIC REPLACED THE BRAKE LINE WITH NEW STEEL ONES. THE MANUFACTURER WAS CONTACTED BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT WAS RESPONSIBLE FOR THE REPAIR COST OF $485. THE FAILURE MILEAGE WAS 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344170July 20, 2010
TIRES, TIRES:TREAD/BELT
DRIVING ON TOLLWAY ABOUT 60 MPH AND TIRE BLEW OUT. NO KNOWLEDGE OF HITTING ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342183July 9, 2010
TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1998 LINCOLN MARK VIII. WHILE DRIVING AT A LOW SPEED THE CONTACT STATED THAT THE REAR ABS FAILED. THE DEALER COULD NOT REPAIR THE VEHICLE BECAUSE THE REAR WHEEL ABS SENSOR WAS NO LONGER AVAILABLE. REPORT 238373 WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER ATTEMPTED TO LOCATE THE PART, BUT THE PART WAS NO LONGER IN PRODUCTION; THEREFORE; THEY COULD NOT OFFER ANY ASSISTANCE. THE DEALER DISCONNECTED THE REAR ABS SENSOR TO ENSURE THAT THE REAR BRAKES WOULD FUNCTION PROPERLY; YET, IT CAUSED THE VEHICLE TO VIBRATE AND THE ABS LIGHT TO ILLUMINATE CONSTANTLY. THE FAILURE AND THE CURRENT MILEAGES WERE 88,000. UPDATED 8/25/10 *CN UPDATED 08/27/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312644February 22, 2010
VISIBILITY, ELECTRICAL SYSTEM
THE MIRROR SWITCH DOESN'T MOVE THE MIRROR TO THE RIGHT POSITION DESIRED AND IT SMELL LIKE SWITCH IS ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10284478September 18, 2009
EXTERIOR LIGHTING
1994 LINCOLN MARK 8 HEADLIGHTS DESIGN DOES NOT PERMIT ADEQUATE LIGHTING FOR DRIVING AT NIGHT USING LOW BEAMS. BULBS WERE REPLACED WITH HIGHER POWER BULBS AND THE LIGHTING STILL DOES NOT ILLUMINATE THE ROADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284198September 16, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 LINCOLN MARK VIII. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE INFORMING HIM THAT THE WIRING HARNESS SWITCH COULD LEAK INTERNALLY, OVERHEAT, SMOKE, AND BURN. THE IDENTICAL FAILURE HAS OCCURRED WITH THE CONTACTS VEHICLE WHILE DRIVING. THE INSIDE OF THE VEHICLE WAS DAMAGED AND WAS REPAIRED FOR $3800. THE CONTACT STATED THAT THE DEALER DID NOT REPLACED OR REPAIR HIS WIRING HARNESS SWITCH; THEREFORE, HE HAD TO PERFORM THE REPAIR HIMSELF AND HE WILL NOT BE REIMBURSED. THE MANUFACTURER STATED THAT IF THERE WAS A A RECALL THE VEHICLE WOULD BE REPAIRED OTHER THAN THAT THE CONTACT IS LIABLE FOR THE REPAIR COSTS. NHTSA 07V336000, VEHICLE SPEED CONTROL IS RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 58,730
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10277640July 21, 2009
EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL*THE CONTACT OWNS A 1997 LINCOLN MARK VIII. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS ARE KNOWN TO BURN OUT. THE PARTS ARE NO LONGER BEING MANUFACTURED SO THE ONLY WAY TO REPAIR THEM IS WITH A KIT. THE CONTACT STATED THAT THIS SEEMED LIKE AN EXPENSIVE TEMPORARY REMEDY. IN ADDITION, THE BLEND DOOR, WHICH OPENS THE CONTROL FOR HOT AND COLD AIR TO DEFROST THE WINDSHIELD, DOES NOT WORK. THE MANUFACTURER WAS NOTIFIED AND STATED THAT IT WAS A SAFETY ISSUE. THE DEALER STATED THAT THIS COULD BE REPAIRED AT THE CONTACT'S EXPENSE. THE CONTACT FEELS THAT HE SHOULD NOT HAVE TO PAY FOR THE REPAIR BECAUSE IT WAS CAUSED BY A MANUFACTURER DEFECT. THERE HAVE BEEN NUMEROUS COMPLAINTS REGARDING THIS FAILURE, BUT NO DECISION ON HOW THE CONTACT'S VEHICLE WILL BE REPAIRED. HE WILL WAIT UNTIL A RECALL IS ISSUED FOR THIS FAILURE. THE FAILURE MILEAGE WAS 61,000 AND CURRENT MILEAGE WAS 61,985. UPDATED 09/11/09 *BF UPDATED 09/15/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273712June 13, 2009
TIRES
MY NAME IS J.M. CARTER AND I RESIDE IN HENRICO COUNTY VIRGINIA. ON MAY 12, 2009, ONE OF THE FOUR COOPER TIRES, GOLDEN FURY GFT ON MY CAR EXPLODED. THANK GOD NEITHER I NOR ANYONE ELSE WAS INJURED, BUT THE VEHICLE SUSTAINED SIGNIFICANT DAMAGES. I SUBMITTED A CLAIM IN GOOD FAITH TO COOPER, AND HAVE RECEIVED THEIR DENIAL STATING THE FAILURE WAS DUE TO AN IMPACT. I HAVE PICTURES OF THE TIRE, AND A VIDEO OF THE ROAD TRAVELED WHEN THE EXPLOSION (BLOW OUT) OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265456April 15, 2009
EXTERIOR LIGHTING, STRUCTURE:BODY
MY VEHICLE HAS 2 DEFECTS WHICH I HAVE NOTICED ON NUMEROUS OTHER CARS LIKE MINE, EVEN LATER MODEL YEARS. THE HEADLIGHTS BECOME VERY DULL AND YELLOWED AFTER 3-4 YEARS, TO THE POINT THAT YOU HAVE TO DRIVE WITH HIGHBEAMS ON ALL THE TIME JUST TO BE ABLE TO SEE THE ROAD. I HAVE SEEN THIS AS THE #1 COMPLAINT ABOUT THIS MODEL CAR ON NUMEROUS BLOGS. THE 2ND PROBLEM IS WITH THE SEAL AROUND THE BACK WINDSHIELD. IT WARPS AFTER A FEW YEARS. VIRTUALLY EVERY MARK VIII THAT I SEE HAS THIS SAME PROBLEM, AND IT IS VERY EXPENSIVE TO REPAIR BECAUSE THE WHOLE WINDSHIELD HAS TO BE REMOVED, AND THE BACK WINDSHIELD IS MUCH MORE COMPLICATED THAN THE FRONT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262952March 24, 2009
EXTERIOR LIGHTING
I OWN A 1998 LINCOLN MARK VIII. I HAVE OWNED THIS CAR SINCE 1999. RECENTLY, ONE OF THE HEADLIGHT LAMPS BURNED OUT. I ATTEMPTED TO BUY A REPLACEMENT BULB AT SEVERAL AUTO PARTS STORES WITHOUT SUCCESS. I CONTACTED THE LOCAL LINCOLN DEALERS AND FOUND THAT THE BULB (SYLVANIA 9500) IS NO LONGER MANUFACTURED. I ALSO FOUND THAT THERE IS NO STOCK OF AVAILABLE BULBS IN THE UNITED STATES EXCEPT FOR USED BULBS ON E-BAY. (FOR $199). I RESEARCHED THIS ISSUE ON THE INTERNET AND DETERMINED THAT LINCOLN'S REMEDY FOR THIS PROBLEM WAS TO SELL A CONVERSION KIT (FROM HID LIGHTS TO HALOGEN) FOR OVER $1,000.00. I DO NOT KNOW IF THEY ARE CHARGING $1,000.00 FOR A PAIR OF LIGHTS OR FOR ONLY ONE SIDE. AT THIS POINT I CANNOT SAFELY DRIVE MY VEHICLE AFTER DARK. I CANNOT FIND A REASONABLY PRICED REPLACEMENT PART. I AM LEFT WITH LINCOLN'S "REMEDY" OF SPENDING AT LEAST $1,000 TO REPLACE A HEADLIGHT BULB. I AM ALSO CONCERNED THAT IF I DO DRIVE THE CAR WITH ONE HEADLIGHT OUT THE OTHER ONE MAY GO OUT LEAVING ME WITH NO HEADLAMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261551March 11, 2009
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 1997 LINCOLN MARK VIII. THE CONTACT STATED THAT THE FRONT HEADLIGHTS BURNED OUT IN THE VEHICLE. THE DEALER STATED THAT THE REPLACEMENT BULB WAS UNAVAILABLE AND WOULD BE PLACED ON BACK ORDER. THEY ALSO REQUESTED A DEPOSIT FOR THE BULB, WHICH COST OVER $100. THE CONTACT CALLED SEVERAL FORD DEALERS AND THE MANUFACTURER, WHO ALL STATED THAT THE BULB WAS OBSOLETE AND WOULD NO LONGER BE MANUFACTURED. NO REPAIRS HAVE BEEN MADE TO DATE. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 75,000. 4/01/09 *NJ UPDATED 04/06/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259728February 23, 2009
VISIBILITY
WEATHER CHANGE. HEATER BLEND DOOR WILL NOT OPEN. NO DEFROSTER OR HEATER IN WINTER WEATHER CAUSING PROBLEMS WITH SEEING OUT WINDSHIELD AND HYPOTHERMIA. I'VE HAD FIXED TWICE AT A COST OF $900 EACH TIME. ON ANY FORUM DEALING WITH THE MARK VIII IT IS A CONTINUING PROBLEM CAUSED BY A DEFECTIVE PART. IT SHOULD BE A MANUFACTURER'S RESPONSIBILITY TO REPLACE DEFECTIVE PARTS WHICH CAUSE TRAFFIC HAZARDS, I.E., FAILURE TO DEFROST DUE TO BLEND DOOR NOT OPENING. PART IS LESS THAN $10, REPAIR IS LABOR INTENSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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