Land Rover Range Rover Evoque Complaints (2020)

53 consumer complaints on file.

#11769686October 7, 2026
VISIBILITY/WIPER, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My 2020 Range Rover Evoque with VIN [XXX] has an identical failure described in Land Rover Service Action N221/N221NAS18.09.004. Water has entered from the top edge of windshield seal during rain. Though this defect took place in earlier models 2015-2018, the defect continued in 2020 model year ( L551). My front footwells and carpet are soaked, my infotainment system in the car went blank and upon investigation at the dealership, they've found water in the body of the car and white mold under the carpet and as a result the need to replace a lot of electrical modules etc. My car has a factory windshield, no replacement. When I went to retrieve my car from the dealer, they gave me back with a hairline crack in the windshield which the service advisor admitted that wasn't there when the car was dropped off and possibly happened during testing. Im requesting coverage for N221 to include 2020 year model. Link to technician video of his findings. [XXX] Please note : I had no idea this is how water was getting into my car. I thought my windows were left down during rain. The dealer made me aware of the defect but had no interest in doing a Goodwill repair because I'm no longer under warranty. I thank them for admitting that this is a defect however saddened that they won't fix the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769203October 6, 2026
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Lane control is non functional, even though no DTC's or error codes show up on the dashboard of the vehicle. Side cameras and side-traffic sensors appear to be non functional too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767005September 25, 2026
ELECTRICAL SYSTEM
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where the failure was confirmed and was associated with an unrepaired recall. The contact was advised not to drive the vehicle. The contact received notification of NHTSA Campaign Number: 26V248000 (Electrical System); however, the part was not available for the recall repair. The failure mileage was approximately 101,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761387September 1, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
My vehicle is affected by Safety Recall D126 / 26V-248. The vehicle has already experienced the recall failure: loss of charging, stalling while driving, and now it will not crank at all. The dealership is refusing towing, refusing to document the safety failure, and refusing Transportation. Corporate has also refused assistance. I am left without a vehicle and unable to work. This is an unsafe condition and a violation of federal recall obligations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756491August 12, 2026
ELECTRICAL SYSTEM
Ongoing battery and or electrical issues. Replace battery 3 times in 2 years. Car loses power. Replace Body Control module, tail gate lock. Car was in repair for 2 months and Never told an exact reason except there is an electrical gremlin. Dealer and manufacture could not determine cause. I have videos. Dealer was not interested in viewing. Only doing the scheduled service. Which did not fix or work as intended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741193June 1, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, POWER TRAIN
On 4/26/2026 My vehicle experienced hybrid system failure, electrical failure, charging system failure, loss of drive power, electrical shutdown, and loss of exterior lighting at a busy intersection, while at a red light. My vehicle had to be towed and was confirmed by the Range Rover dealership as a DC-DC converter failure. My 73 yr old mother and I had to get out and direct traffic for over two hours, to keep my vehicle from getting hit or us being seriously injured, until a wrecker arrived. I had previously took my vehicle to two dealerships, when I had a light to come on. They told me to keep driving until they researched the problem and that my vehicle would not leave me on side of the road. Approximately 2 weeks later is when it displayed another warning light, right before shutting off completely on the above date and having me stopped, not on the side of the road, but worse, at a red light busy intersection off a highway ramp. I found out by the dealership that my vehicle issue is part of an active DC/DC converter recall. My husband and I had to pay for the costly repairs, towing and have been out of a vehicle, with no loaner for over a month. I am requesting a "recall reimbursement”,“goodwill reimbursement” and “pre-remedy reimbursement eligibility."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739477May 22, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Land Rover. The vehicle was exhibiting jerking motion. Fuel was noticed on the ground. The check engine light illuminated. The vehicle was taken to the dealer where it was diagnosed that Fuel was being ejected from the exhaust. The vehicle was not repaired. the manufacturer was notified of the issue. the contact stated that the manufacturer stated there was a recall on the vehicle; however the repair is being charged at the owners expense. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734457April 29, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
In march 2036 my car just completely stopped in 5pm traffic and I was almost hit over a dozen times car wouldn’t albe to be moved because it completed died out. When I took it to JLR had to have it towed twice . They said it was the battery and that it needed to be calibrated, sent me home and same day car stalled again in a busy traffic, this time they said it was my alternator and that my own system was shorted out, and they had to replace the alternator. Wants to charge me $4k , then I get a call saying it’s the DC Dc Converter and it’s shorted out my electric system and alternator! Don’t know I’what to believe ! Before my car died it first said charging. Battery low and died out while I was getting Dutch bros but started up right away, two days later I got the warning lights all flashing and then died completely
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726890March 25, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
On March 5, 2026, while I and my 2 passengers were traveling on the 405 Freeway at approximately 40–50 mph, the vehicle suffered a catastrophic total loss of power. The engine shut off and all electronic systems failed simultaneously, including the instrument cluster and all interior lighting. Most critically, the hazard lights were inoperable, leaving the vehicle invisible to high-speed traffic during the failure. Since I was traveling at highway speeds I was able to safely glide the vehicle to the center shoulder. After approximately 10–15 minutes, the dashboard, infotainment, and climate control systems began flickering intermittently before power temporarily returned. Upon attempting to re-enter traffic to reach an exit, the vehicle stalled a second time while in motion. I returned to the shoulder again. After another 10 minutes the vehicle started and I was eventually able to exit the freeway and reach my residence. The following morning, the vehicle was completely unresponsive and would not start. It was towed to Land Rover Santa Monica dealership on March 6, 2026, where it currently remains for diagnosis and repair. This incident on the 405 freeway marks the third occurrence of a total loss of propulsion and electrical failure while the vehicle was in motion. Despite previous repair attempts, the defect persists, rendering the vehicle fundamentally unsafe for operation. I am gravely concerned for my personal safety, as well as the safety of other motorists on public streets and highways. A vehicle that spontaneously stalls at high speeds—while simultaneously losing the ability to activate hazard lights—presents an unacceptable risk of a high-speed rear-end collision. Given that this is a recurring, catastrophic safety failure, I am requesting an immediate and permanent resolution, as the vehicle in its current state is a liability to public safety and unsafe to be driven by me or anyone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724423March 15, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
A fire started under the hood roughly 15 minutes after we drove it and parked it. Smoke could be seen 1st, then the fire. Not sure what starter the fire. The vehicle was parked 3 ft from my house, which could’ve caught my house on fire, luckily it wasn’t parked in my garage. The incident has not been yet reproduced or confirmed by an independent service center, manufacturer, police, insurance representatives or others. There not any warning lamps, messages or other symptoms of the problem prior to the failure
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11703419December 6, 2025
VISIBILITY/WIPER, UNKNOWN OR OTHER
Windshield has water leaking into the inside of the car with water running out of the bottom of both front seat doors when it rains and now has severe condensation on the inside front windshield that is soaking wet. Water is pooling on the inside of both doors when opened. Very wet. Most likely a sealant fail
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681982August 20, 2025
ENGINE
CAR STALLS TURNS OFF AT A COMPLETE STOP. IN ORDER TO MAKE IT TURN BACK ON YOU WILL HAVE TO TURN OFF AND TURN BACK ON. AT THE TIME OF IT HAPPENING YOU HAVE NO LIGHTS SO IT MAKES IT EASY FOR SOMEONE TO REAR END YOU. IF THIS HAPPENS IN THE HIGHWAY IN TRAFFIC IT MIGHT KILL SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680822August 15, 2025
SEAT BELTS
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that the driver’s side seat belt failed to latch securely. The contact stated that the seat belt warning light was illuminated. The contact stated the failure was like NHTSA Campaign Number: 21V668000 (Seat Belts). The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 39,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674787July 19, 2025
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
I am filing this complaint for a serious drivability and safety issue with my 2020 Range Rover Evoque (VIN: [XXX] ). For over two years, this vehicle has exhibited a violent jerking motion when accelerating from a stop. It happens intermittently but is becoming progressively worse. Despite multiple dealership visits, warranty repairs, and part replacements (including the driveshaft and oil separator). Most recently, on [XXX], my wife was nearly involved in a rear-end collision when the vehicle lurched forward at a green light despite gentle pressure on the accelerator. On [XXX], I experienced the same event, though luckily there was no car in front. These events are frightening and dangerous. We no longer feel safe driving this vehicle. I have attached a detailed document (submitted to Land Rover) summarizing our full service history, dealership findings, and recent near-accident experiences. I believe this is a systemic drivability defect that warrants NHTSA review and investigation. Please contact me if additional documentation or testimony is needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655916April 21, 2025
VISIBILITY:WINDSHIELD, STRUCTURE
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that upon entering the vehicle, the contact became aware that rainwater had entered the cabin of the vehicle through the seal between the windshield. There was no warning light illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654260April 12, 2025
POWER TRAIN
Car stopped suddenly without warning while driving on interstate on 2 occasions. Vehicle had 16K miles and was serviced by dealer as required. After weeks of investigation, it was determined that the water pump was defective. Took 15 minutes to restart the vehicle while sitting on side of highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646860March 6, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I am submitting this complaint to report a significant windshield defect in my 2020 Range Rover Evoque. The issue involves water ingress due to improper windshield bonding, which leads to leaks into the passenger compartment and excessive wind noise. This is a known issue with Land Rover vehicles, as evidenced by Service Action N221, which acknowledges similar problems in prior model years, including other Range Rover Evoque and Land Rover Discovery vehicles. Despite the fact that Land Rover has documented and repaired this issue in other vehicles, Land Rover North America has denied responsibility for the defect in my vehicle. They agreed to cover the diagnostic inspection but refused to repair the defect under warranty or as a goodwill repair. Safety Concerns: • Structural Integrity Risk: A poorly bonded windshield compromises the vehicle’s structural integrity in the event of a crash. • Driver Visibility: Water leaks can cause fogging on the windshield, obstructing the driver’s view. • Electrical Damage: Water ingress can lead to electrical malfunctions, potentially impacting vehicle safety systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643001February 16, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
While driving on [XXX] on [XXX] from Burlington VT airport to Barre VT, the vehicle suddenly slowed and did not respond to the gas pedal. This was at about 5 pm. Managed to get the vehicle to the small curb but was partly in the right lane of highway. Many cars veered around us. Felt could easily have been hit from behind. Vehicle finally started after several tries and got it to a larger curb area. No warning lights came one before the stall, until just beforehand. Flashing lights then briefly lighted. Got vehicle towed to a repair shop that only kept it for several days and restarted several times. Then, had it towed to a Land Rover dealer in Bedford, NH, where it has been now for several days. They drove it and the problem recurred. Still no word on what happened. The vehicle has 26,000 miles and was purchased new in May of 2020. All required service was done by Land Rover dealers. No accidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642594February 13, 2025
POWER TRAIN, SERVICE BRAKES, HYDRAULIC
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that while attempting to park the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. There were no warning lights illuminated. The contact then attempted to shift to park(P); however, the vehicle failed to respond. The contact stated that on another occasion, while at a traffic light, the brake pedal was depressed but the vehicle failed to stop. The vehicle was then taken to a dealer, but the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638255January 24, 2025
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that there was unknown fluid leaking from the vehicle. There was an unknown amber warning light illuminated. The contact added water to the radiator and the warning light temporarily turned off but illuminated again. The vehicle was taken to the local dealer, where it was diagnosed that the rear emission battery needed to be replaced. The mechanic noticed a leak inside the vehicle that was flowing onto the onboard computer of the vehicle. The mechanic determined that the windshield wiper box line was the cause of the leak. The water was leaking from panel number one. The leak started at the front windshield to the driver's side window down to the air bag and the hose connected to the windshield wiper box into the firewall pillar and to the rear windshield. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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