Kia Rio Complaints

1,336 consumer complaints on file.

#10087188August 4, 2004
WHEELS:RIM
WHILE DRIVING IT FELT LIKE THE VEHICLE WAS OFF BALANCE. THIS OCCURRED BECAUSE THE RIGHT FRONT RIM BUSTED. THIS OCCURRED TWICE TWO YEARS AGO BECAUSE CONSUMER OVERLOADED THE VEHICLE. THE SAME RIM BUSTED AGAIN WITHOUT THE VEHICLE BEING OVERLOADED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080285July 30, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
THE CONSUMER RECEIVED A RECALL LETTER, MADE AN APPOINTMENT WITH THE DEALER, TOOK VEHICLE INTO THE DEALER FOR THE FUEL DISTRIBUTION AND FUEL ASSEMBLY. THE CONSUMER LEFT THE VEHICLE AND AFTER SEVERAL HOURS THE CONSUMER CALLED THE DEALER AND WAS TOLD THAT NO PARTS WERE AVAILABLE. THE MANUFACTURER WAS INFORMED AND THE CONSUMER WAS TOLD THAT THEIR HANDS WERE TIED. CONSUMER IS AWAITING CONTACT FROM THE DEALER TO HAVE THE RECALL DEFECTS CORRECTED. *JB AS OF 7/14/04 THE CONSUMER STILL HASN'T RECEIVED ANY CORRESPONDENCE FROM THE DEALER ABOUT PARTS AVAILABILITY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080118July 26, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
DEALERSHIP WAS UNABLE TO GIVE CONSUMER AN APPOINTMENT TO HAVE THE FUEL DISTRIBUTOR ASSEMBLY RECALL 04V179000 REPAIRS PERFORMED WITHIN A REASONABLE TIME FRAME. DEALERSHIP INDICATED THAT CONSUMER WILL HAVE TO LEAVE VEHICLE AT REPAIR SHOP FOR A MINIMUM OF 3 DAYS.*AK *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083897July 23, 2004
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER, SUSPENSION
PROBLEMS WITH 2001 KIA RIO.*MR THE CONSUMER'S VEHICLE EXPERIENCED MULTIPLE FUEL SYSTEM PROBLEMS. THE CONSUMER RECEIVED A RECALL NOTICE IN REFERENCE TO THE FUEL DISTRIBUTOR AND MAIN FUEL TUBE ASSEMBLY. THE CONSUMER CONTACTED THE DEALER WHO INDICATED THAT THE PROBLEMS WERE NOT RELATED. THE VEHICLE ALSO HAD OTHER PROBLEMS. THE ENGINE WOULD HESITATE WHILE DRIVING. THE DEALER REPLACED THE SPARK PLUGS AND WIRES. THE REAR END VIBRATED. THE DEALER REPLACED BOTH REAR DAMPERS. THE CONSUMER HEARD A CLUNKING NOISE DURING ACCELERATION. THE DEALER DETERMINED THAT HE MOTOR MOUNTS WERE CRACKED. THE REAR WHEEL BEARINGS WERE WORN EXCESSIVELY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083762July 23, 2004
SUSPENSION:FRONT, AIR BAGS, POWER TRAIN:AUTOMATIC TRANSMISSION
PROBLEMS WITH VEHICLE'S ENGINE. *MR WHEN THE CONSUMER ATTEMPTED TO ACCELERATE FROM SLOWING DOWN, THE VEHICLE JERKED INTO GEAR. THE DEALER COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE AFTER SEVERAL VISITS. MANY PEOPLE HAVE EXPERIENCED THIS SAME PROBLEM PER DEALER. THE FRONT END MADE NOISES, AND THE VEHICLE HAD BEEN TAKEN TO THE DEALER ON FIVE OCCASIONS FOR THE AIR BAG. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083793July 23, 2004
FUEL SYSTEM, GASOLINE:DELIVERY, ENGINE AND ENGINE COOLING
PROBLEM WITH 2001 KIA RIO ENGINE STALLED. *MR THE ENGINE LIGHT HAD COME ON DUE TO OVERHEATING, AND THE FUEL PUMP STOPPED WORKING DUE TO WATER CONTAMINATION IN THE GAS TANK. THE TEMPERATURE WENT UP ONCE THE FUEL BOX WAS BROKEN DUE TO AN ACCIDENT WHICH CAUSED THE RADIATOR FUSE TO BLOW. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082502July 23, 2004
WHEELS:RIM
IN DECEMBER OF 2003 I STARTED HEARING A LOUD CLANKING FROM THE PASSENGER-SIDE, REAR WHEEL. ASSUMING IT WAS THE REAR BRAKES NEEDING REPLACED, I PURCHASED THE PARTS. UPON REMOVING THE HUB CAP I SAW THAT THE RIM WAS SEVERELY CRACKED. WITHIN AN INCH OR SO OF ACTUALLY BREAKING COMPLETELY APART. (THE BRAKES WERE NOT WORN.) WHEN I RETURNED THE BRAKE PARTS TO HIGH DESERT KIA, IN VICTORVILLE, CA., I TOLD THE SERVICE DEPARTMENT ABOUT THE CRACKED RIM AND INQUIRED OF THE WARRANTY ON THE RIMS. I WAS TOLD THE WARRANTY PERIOD IS 30,000 MILES.(AT THE TIME, MY VEHICLE HAD APPROX.55,000 MILES.) THEN IN JUNE OF 2004, I HEARD THE SAME CLANKING FROM THE DRIVERSIDE, REAR WHEEL. UPON INSPECTION I FOUND THAT THIS RIM HAD ALSO CRACKED IN THE SAME MANNER AS THE FIRST. REALIZING THE FATAL CONSEQUENCES THAT COULD OCCUR SHOUL A RIM FAIL AND BREAK APART WHILE THE VEHICLE IS IN MOTION, I FIRST NOTIFIED YOU AND THEN THE KIA MOTORS HEADQUARTERS LISTED IN MY OWNERS MANUAL. UPON EXPLAINING THE CRACKING OF THE TWO RIMS AND WHAT HIGH DESERT KIA'S RESPONSE WAS TO ME, I WAS TOLD TO RETURN TO HIGH DESERT KIA AND THEY WOULD BE INSTRUCTED TO REPLACE ALL 4 OF THE RIMS ON MY RIO, AT NO CHARGE.BUT IT WOULD BE A ONCE ONLY REPLACEMENT. AND THE RIMS WOULD ONLY BE WARRANTIED FOR THE 12 MONTHS THAT IS STANDARD FOR REPLACEMENT PARTS. THE RIMS WERE REPLACED ON JULY 17TH, 2004. UPON MY INQUIRY, I WAS ASSURED THE 4 NEW RIMS ARE FROM A DIFFERENT LOT NUMBER AND MADE IN 2003.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082212July 19, 2004
ENGINE AND ENGINE COOLING
2001 KIO RIO. PURCHASED CAR NEW FROM DEALER. SHORTLY AFTER PURCHASE OF VEHICLE IT SHUT ITSELF OFF WHILE SLOWED DOWN IN TRAFFIC. AFTER THE DEALER CHECKED THE CAR, DEALER SAID THEY WOULD HAVE TO PUT IN A NEW TRANSMISSION. PROBLEM KEEPS OCCURRING AND DEALER KEPT OFFERING DIFFERENT REASONS THIS IS HAPPENING: TYPE OF GAS USED, GAS CAP NOT COMPLETELY ON CORRECTLY. NUMEROUS TIMES WE HAVE BROUGHT IT INTO THE DEALER, THEY KEEP TELLING US THEY CAN NOT FIND A PROBLEM WITH IT WHEN THERE OBVIOUSLY IS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081915July 14, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 70 MPH VEHICLE DECELERATED TO 30 MPH. NO IMPACT REPORTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074036July 6, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 40 MPH CONSUMER WAS INVOLVED IN A FRONT END COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. ALSO, NO AIR BAG WARNING LIGHT APPEARED PRIOR TO THE CRASH. *AK THE CONSUMER WAS TRAVELING NORTHBOUND IN THE CURB LANE WHEN THE OTHER VEHICLE TURNED LEFT INTO THE PATH OF THE CONSUMER'S VEHICLE. *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10079270July 4, 2004
ENGINE AND ENGINE COOLING:ENGINE
VEHICLES STALLS AFTER MOVING FROM A STOPPED POSITION. VEHICLE HAS BEEN RECALLED FOR THE PROBLEM AND THE PROBLEM IS STILL OCCURRING. CAR HAS BEEN OWNED FOR A YEAR AND HAS BEEN SERVICED TOO MANY TIMES FOR THE SAME PROBLEM. PROBLEM HAS OCCURRED SINCE THE RECALL AS IF IT WERE NEVER FIXED. DEALER WANTS TO EXCHANGE THE CAR AT MY EXPENSE FOR THE PROBLEM. HOW IS THIS FAIR???? THEN THE CAR WILL BE PUT BACK ON THE MARKET FOR SOME OTHER SUCKER TO PURCHASE. SOME THING NEEDS TO BE DONE AND FOR THE BEST INTEREST IT SHOULD NOT BE DRIVEN, WHAT IF THIS HAPPENS WHILE ON THE HIGHWAY OR SOMEONE DOESN'T STOP IN TIME AND REAR-ENDS THE VEHICLE.......WHOSE FAULT WOULD IT BE?????*AK *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080286July 1, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
THE CONSUMER TOOK THE VEHICLE INTO THE DEALER FOR A RECALL AND WAS TOLD THAT NO PARTS WERE IN. THE DEALER INFORMED HIM THAT THE PART WAS NOT IN AFTER THEY SET UP THE INITIAL APPOINTMENT. THE MANUFACTUER WAS INFORMED AND THE CONSUMER WAS TOLD THAT THEIR HANDS WERE TIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078990June 29, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
1/10/04 SATURDAY. AROUND 10:30 AM HOPE CALLS AND SAYS THE MOTOR HAS BLOWN ON THE KIA. I CALLED KIA'S ROADSIDE ASSISTANCE. HOPE MEANWHILE HAD TO WALK TWO MILES IN 40 DEGREE BELOW ZERO WIND CHILL TO THE NEAREST EXIT AND CALL ME. 1/12/04 MONDAY I CALLED BORTZ AND TALKED TO DEAN THE SERVICE MANAGER. HE TOLD ME I HAVE A PISTON ROD IN THE OIL PAN AND THE MOTOR WILL NEED TO BE REPLACED. HE ALSO SAID THERE IS NO OIL IN THE ENGINE. HE THAT I HAD NO PROOF OF OIL CHANGES. I TOLD HIM I HAD RECEIPTS FOR OIL DATING BACK TO JULY 2003 . HE TOLD ME THAT DIDN'T PROVE OIL CHANGES AND VOIDED THE WARRANTY. I CALLED KIA AND ASKED TO TALK TO THE KIA FACTORY REP BUT WAS TOLD THAT I HAD TO GO THROUGH THE DEALER AND SHE WOULDN'T EVEN TALK TO ME IF I COULDN'T PROVE MY OIL CHANGES. I WAS TOLD THAT A NEW MOTOR WOULD COST ME $4400 SO I ELECTED TO GET A USED ONE WITH 5000 MILES ON IT FOR $1800. I ASKED FOR SOME OF THE OIL AND ALL RELATED PARTS AT THAT TIME. 1/14/04 WEDNESDAY WHEN I CALLED DEAN AT KIA, I WAS TOLD THAT IT WOULD BE TWO (2) TO SIX (6) WEEKS BEFORE WE COULD GET THE KIA BACK. WE GOT THE KIA BACK ON 1/30/04. KIA AND TRANSMISSION PROBLEMS ON THURSDAY 2/5/03 THE KIA STARTED TO MISS SHIFTS AND RUN ROUGH. ON MY WAY TO MY DADS THE CHECK ENGINE LIGHT CAME ON THEN WENT OUT ABOUT 1/10/04 SATURDAY. AROUND 10:30 AM HOPE CALLS AND SAYS THE MOTOR HAS BLOWN ON THE KIA. I CALLED KIA'S ROADSIDE ASSISTANCE. HOPE MEANWHILE HAD TO WALK TWO MILES IN 40 DEGREE BELOW ZERO WIND CHILL TO THE NEAREST EXIT AND CALL ME. 1/12/04 MONDAY I CALLED BORTZ AND TALKED TO DEAN THE SERVICE MANAGER. HE TOLD ME I HAVE A PISTON ROD IN THE OIL PAN AND THE MOTOR WILL NEED TO BE REPLACED. HE ALSO SAID THERE IS NO OIL IN THE ENGINE. HE THAT I HAD NO PROOF OF OIL CHANGES. I TOLD HIM I HAD RECEIPTS FOR OIL DATING BACK TO JULY 2003 . HE TOLD ME THAT DIDN'T PROVE OIL CHANGES AND VOIDED THE WARRANTY. I CALLED KIA AND ASKED TO TALK TO THE KIA FACTORY REP BUT WAS TOLD THAT I HAD TO GO THROUGH THE DEALER AND SHE WOULDN'T EVEN TALK TO ME IF I COULDN'T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080154June 29, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING 40 MPH ON AN INCLINE VEHICLE WAS RUNNING ROUGHLY. CONSUMER NOTICED SMOKE COMING FROM UNDER THE HOOD. CONSUMER IMMEDIATELY PULLED OVER, AND WITHIN A HALF A MINUTE,IT WAS ON FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10078899June 27, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, SUSPENSION, TIRES, EQUIPMENT
I HAVE HAD MY KIA FOR 3 YEARS NOW (BOUGHT ON APRIL 24,2001), AFTER ONLY HAVING IT ONE YEAR(APRIL 25, 2002) MY TWO FRONT TIRES WERE SHREDDED ALL THE WAY TO THE METAL. THE DEALER SAID THAT MY TIRES WERE ONLY COVERED FOR A YEAR SO I HAD TO REPLACE THEM, COME TO FIND OUT IT WAS CAUSED BY THE ALIGNMENT THAT SHOWED NO SIGN OF BEING OFF. RIGHT AFTER THAT THE COOLING FAN SHORTED CAUSING THE ENGINE TO SMOKE AND THE CAR TO BE IN THE SHOP FOR 2 WEEKS BECAUSE KIA COULDN'T ORDER THE RIGHT PART. SOON AFTER THAT BOTH OF MY SUNVISORS BROKE TO THE POINT THEY ARE NOT USABLE. KIA TOLD ME THAT IT WOULD BE $35 EACH TO REPLACE, NOT COVERED UNDER WARRANTY CONSIDERED NORMAL WEAR AND TEAR. MY ALIGNMENT HAS BEEN FIXED 4 TIMES IN 3 YEARS WITH NORMAL DRIVING CONDITIONS AND REGULAR MAINTENANCE. THE SHIFTER ( AUTOMATIC) HAS GONE OUT TWICE. ONCE RESULTING IN KIA HAVING TO REPLACE THE WHOLE SHIFTER. THE CAR IS CONSTANTLY VIBRATING, REALLY BAD WHEN A/C IS ON. THE BRAKES HAVE ALWAYS MADE NOISE AND OCCASIONALLY "STICK" DEALER SAID THERE MAY BE A RECALL COMING OUT, THAT WAS 3 YEARS AGO, HAVEN'T HEARD ANYTHING YET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079690June 23, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT ANY SPEED AND BRAKES WERE DEPRESSED STEERING WHEEL SHOOK HARD. DEALERSHIP SERVICED VEHICLE FOUR TIMES, ROTORS WERE TURNED THREE TIMES, AND BRAKE SYSTEM REPLACED ONCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079618June 22, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKES LOCKED UP WHEN THEY WERE DEPRESSED ON A WET SURFACE. DEALERSHIP DEGLAZED AND LINED THE BRAKES SEVERAL TIMES. CONSUMER WAS UNSURE IF THIS CORRECTED THE PROBLEM SINCE IT DIDN'T RAIN WHEN THE BRAKES WERE LINED. THIS VEHICLE WAS A PROGRAMMED VEHICLE AT TIME OF PURCHASE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079677June 22, 2004
WHEELS:HUBCAP/COVER
CONSUMER NOTICED THAT THE CENTER OF THE WHEELS CRACKED AND FELL APART. CONSUMER BEGAN TO HEAR A CLANKING SOUND COMING FROM THE LEFT REAR WHEEL. AS THE CONSUMER BEGAN TO REMOVE THE WHEEL THE CENTER BROKE UP IN THE PROCESS. THIS PROBLEM AFFECTED THE TWO BACK WHEELS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076090June 10, 2004
SEAT BELTS
CONSUMER WAS HAVING PROBLEMS WITH SEAT BELTS. REPLACED THENTWICE, BUT EACH TIME THEY CONTINUED TO DO THE SAME. SHE JUST HAD ONE OF THEM REPLACED ON 6/5/04, AND WHEN HER HUSBAND ATTEMPTED TO BUCKLE HER CHILD IN THE SEAT BELT LOCKED UP. SHE STATES THAT THE MECHANIC SAID THEY HAVE ONLY SEEN ONE OTHER PROBLEM LIKE THIS. THE MECHANIC DID NOT KNOW WHAT THE PROBLEM WAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067230June 4, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
WHILE BRAKING FOR A STOP LIGHT CONSUMER'S VEHICLE WAS REAR ENDED BY A TRUCK. DURING HIGH HUMIDITY THE BRAKES GRABBED, CAUSING THE VEHICLE TO STOP TOO SHORT. THE PROBLEM HAPPENED MORE THAN FIFTY TIMES WITH THIS VEHICLE. THE DEALER EXAMINED THE VEHICLE FOUR TIMES. AN INDEPENDENT MECHANIC FOUND THE BRAKE LINING WAS THE PROBLEM. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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