Kia Rio Complaints

1,336 consumer complaints on file.

#10651557October 31, 2014
AIR BAGS
I HAVE ONLY HAD THIS PROBLEM WITH MY CAR AFTER THE AIRBAG WAS REPAIRED AFTER THE RECALL IN 2012. THE PASSENGER AIRBAG LIGHT STAYS ON EVEN WHEN SOMEONE IS SITTING IN THE SEAT. MY BOYFRIEND AND I ARE THE ONLY ONES THAT EVER SIT ON THE PASSENGER SIDE AND BOTH WEIGH MORE THEN THE NECESSARY WEIGHT. THE CAR WAS TAKEN IN TWICE BECAUSE THE FIRST TIME I TOOK THE CAR IN THEY COULD NOT REPLICATE THE PROBLEM. THE NEXT DAY THE AIRBAGS MALFUNCTIONED AGAIN. I TOOK THE CAR BACK IN THE FOLLOWING WEEK AND THIS TIME THEY KEPT IT FOR THE WEEK AND WERE ABLE TO GET THE LIGHT TO STAY ON. THEY NOW CLAIM THAT THEY NEED TO REPLACE THE BOTTOM HALF OF THE SEAT AND IT WILL COST ALMOST $800. I FEEL THAT ANOTHER RECALL IS NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643261October 8, 2014
AIR BAGS
NOTHING HAS HAPPENED YET BUT MY AIRBAG LIGHT IS ON. GARAGE SAYS IT'S A DEALER ISSUE, HOWEVER I AM UNABLE TO PAY FOR IT NOR SHOULD I. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641740October 6, 2014
AIR BAGS
THE FRONT PASSENGER SIDE AIR BAG TURNS OFF INTERMITTENTLY WHILE A PASSENGER IS IN THE FRONT SEAT AND THE CAR IS TRAVELING. I BELIEVE THE FRONT PASSENGER SEAT SENSOR FOR THE AIR BAG IS DEFECTIVE. I NOTIFIED KIA MOTORS ON 6 OCT 2014 AT THEIR CUSTOMER SERVICE NUMBER AND THEY REFUSE TO TAKE ANY ACTION. THE CUSTOMER SERVICE REPRESENTATIVE STATED THAT IT WAS MY RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641286October 3, 2014
AIR BAGS
THE AIRBAG LIGHT ILLUMINATED & WILL NOT GO OFF. AFTER HAVING A DIAGNOSTICS RUN ON IT I WAS TOLD I HAD TO REPLACE OCS MAT SENSOR. YOU CAN'T BUY JUST THE SENSOR, YOU HAVE TO BUY THE SEAT WHICH CONTAINS THE SENSOR FOR $800. WHEN I CALLED KIA $ QUESTIONED THE RECALL, I WAS TOLD MY VIN DID NOT QUALIFY. FUNNY HOW I SEE SO MANY COMPLAINTS THAT READ JUST LIKE MINE ABOUT A 2008 KIA RIO. I THINK THE RECALL SHOULD EXTEND FURTHER TO PROTECT THE CONSUMER FROM BEING RIPPED OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637625September 19, 2014
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2010 KIA RIO. THE CONTACT STATED THAT THE VEHICLE'S CD PLAYER OVERHEATED AND PRODUCED A BURNING ODOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000...UPDATED 10/08/14 *BF THE DEALER WANTED TO CHARGE THE CONSUMER $97.00 TO DIAGNOSE THE OBVIOUS FAULTY WIRING. UPDATED 10/21/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632920September 13, 2014
SERVICE BRAKES
EL VEHICULO CUANDO SE FRENA EN LAS MAANA LOS FRENOS TRASEROS TRANCAN SOLO ATRAS Y EL MISMO SE BARRE EN LA CARRETERA Y ES UN PELIGRO LLEGUE A LLEVARLO A LA KIA Y ME DIJERN QUE ERA UN DEFECTO DE FABRICA Y QUE EL FABRICANTE NO VA A RESPONDER POR ESO Y DE VERDAD ES PELIGRO YA EH PASADO VARIOS SUSTOS Y CUANDO LA CARRETERA ESTA MOJA ME DA HASTA MIEDO CUANDO TENGO QUE FRENAR POR FAVOR AYUDENME SE LOA AGRADECERIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632708September 12, 2014
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 KIA RIO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. FOLLOWING THE INITIAL FAILURE, THE SEAT BELT AND AIR BAG INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER THEN STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 826.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632547September 11, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 KIA RIO. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631575September 8, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2011 KIA RIO. WHILE DRIVING 15 MPH, THE VEHICLE SPUTTERED, VIBRATED, AND THE ENGINE REVVED. THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED SIX TIMES. THE DEALER STATED THAT THE FACTORY IGNITION COILS FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629331August 29, 2014
FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING
NOT REALLY A SAFETY ISSUE BUT MAYBE YOU CAN HELP, PLEASE. I CHECK ENGINE LIGHT CAME ON TELLING ME I'M AT LESS THAN 90% EFFICIENCY RELATIVE TO POLLUTION. WHEN THE MECHANIC CHECKS THE CO2 AND OTHER POLLUTION REQUIREMENTS I'M OK. I STILL GET GREAT MILEAGE AND GOOD POWER. THE PROBLEM IS THE COMPUTER SAYS THE CONVERTER IS OFF AND HENCE CAN'T GET A STICKER BUT THE CAR IS NOT POLLUTING ?? IF I LIVED OUT SIDE A BIG CITY WHERE THEY DO NOT TRACK THIS STUFF THERE WOULD BE NO PROBLEM. PS THE COST TO REPLACE THE CAT CONVERTER IS OVER $1400.00. WHILE IT US STILL 90% EFFECTIVE??? WHAT GIVES PLEASE HELP. THANKS, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629468August 29, 2014
AIR BAGS, STRUCTURE:BODY, ENGINE
WE WERE INVOLVED IN AN ACCIDENT WHERE WE REAR ENDED ANOTHER VEHICLE. THE OTHER CAR WAS AT A STANDSTILL AND WE HIT THEM AT ABOUT 30 MPHS. THE DRIVER AND MYSELF BOTH HAD SEAT BELTS. THE DRIVER INJURIES HER LEFT KNEE. THE AIRBAGS DID NOT DEPLOY. I THINK THAT IF THEY DID HER KNEE MIGHT NOT HAVE BEEN INJURED BECAUSE SHE WOULD NOT HAVE SLID FORWARD UPON IMPACT.. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10628921August 27, 2014
ENGINE
I JUST GOT MY CAR FIXED ON MON. 8/25/14. I TOOK IT IN BECAUSE IT WAS IDLING ROUGH. THE SHOP PUT IN NEW SPARK PLUGS AND WIRES. IT COST ME $180. I DROVE IT HOME. IT WAS SMOOTH. THEN I DROVE TO DOWNTOWN AKRON, ABOUT 15 MILES, TO A HIKE. WHEN I WAS ALMOST THERE, MY CAR JUST WENT DEAD WHILE I WAS DRIVING. I PULLED OVER AND PARKED OFF THE BUSY ROAD ONTO A PARKING LOT (PART OF/BY AKRON UNIVERSITY). THE CAR WAS DEAD. IT MADE A CLICKING NOISE WHEN I TRIED TO START IT. I CALLED AAA AND THEY DIDN'T KNOW WHAT WAS WRONG (IT HAD A BRAND NEW 6 YEAR BATTERY IN IT). THEY TOWED ME BACK TO THE SHOP THAT HAD WORKED ON IT EARLIER THAT DAY - 15 MILES. THE NEXT DAY, 8/26/14, THE SHOP TOLD ME THE TIMING BELT BROKE AND IT RUINED THE ENGINE. THEY SAID KIA'S HAVE AN INTERFERENCE MOTOR. WHEN THE BELT BREAKS, IT BREAKS OFF ALL THE PISTONS (SOMETHING LIKE THAT) AND RUINS THE MOTOR. IT CAN'T BE FIXED. I HAVE TO BUY A NEW MOTOR $2000 APPRX, OR A NEW CAR. I LIVE ALONE AND DON'T HAVE THE MONEY FOR EITHER. I WAS COUNTING ON THIS CAR TO LAST ME 2-3 MORE YEARS. A COUPLE OF DIFFERENT GARAGES TOLD ME IT LOOKED GOOD AND SHOULD LAST THAT LONG AT LEAST. I WAS GOING TO START SAVING FOR A NEW CAR. THIS IS VERY UNETHICAL OF KIA. THEY SHOULD NOT BE ALLOWED TO MAKE/SELL A CAR THAT HAS A MOTOR THAT SELF-DESTRUCTS. I'VE HAD OTHER CARS AND THE TIMING BELT BROKE, BUT IT DID NOT RUIN THE MOTOR. THEY JUST REPLACED THE TIMING BELT. THIS IS HORRIBLE! I HAD NO IDEA, NO WARNING! ALL THE SHOP I TOOK IT TO NEVER SAID A THING! KIA SHOULD NOT BE ALLOWED TO DO THIS. THEY SHOULD AT LEAST HAVE TO WARN YOU ABOUT IT! I HAVE A MANUAL AND I NEVER SAW ANYTHING ABOUT IT IN THERE. MY CHEVY MANUAL HAD THE MILES AND WHAT YOU NEED TO DO AT THOSE MILES. THE KIA BOOK DOES NOT. I HAD NO IDEA!! THIS SHOULD BE ILLEGAL! TOTAL RIP OFF! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628307August 26, 2014
ENGINE
KIA RIO5 LX 2013 STARTED TO MAKE RATTLING / PINGING NOISE IN THE ENGINE AT 70000 MILES. I TOOK IT TO THE DEALERSHIP WAS TOLD THEY CAN'T HEAR IT. THE NOISE STARTED TO GET LOUDER AT 89000 MILES BROUGHT IT BACK TO DEALERSHIP AND THE TECHNICIAN SAID IT'S BECAUSE OF EXCESSIVE CARBON. THEN WAS TOLD TO DO DECARB, REPLACE SERPENTINE BELT, FUEL TANK FILTER & SPARK PLUGS AND THE PINGING WOULD GO AWAY. THE PINGING WAS STILL THERE BUT NOT AS BAD AROUND 94000 MILES BROUGHT IT BACK FOR PINGING HAD THE TECHNICIAN RIDE WITH ME AND HE AGREED IT WAS PINGING ALL THE TIME NOW. THEY DID ANOTHER DECARB SYSTEM ON IT AND TOLD ME THAT ITS NORMAL THE CAR IS GOING TO PING AND I SHOULD RUN 91 OCTANE EVERY 4TH TANK OF GAS. AT 96000 MILES CHECK ENGINE LIGHT COMES ON AND IT'S KNOCK SENSOR CODE THEY HAD TO CALL NORTH AMERICA KIA & KOREA OF KIA LOOKING FOR ANSWER TO SEE WHAT THE PROBLEM IS WITH MY CAR. MY KIA WAS AT DCH KIA OF TEMECULA FOR 7 DAYS AND THEY STILL COULDN'T GIVE ANSWER WHY OR WHAT WAS WRONG WITH MY CAR. THEY JUST SAID IT WAS ONE OF THOSE ISSUE THAT EVERYONE WAS SCRATCHING THERE HEADS AT. THEY USED A TOP ENGINE CLEANER AND THE KNOCK SENSOR CODE HAS BEEN STABLE FOR NOW BUT THE PINGING IS STILL THERE. THEY JUST KEEP TELLING ME I DRIVE TO MUCH & TO USE CHEVRON TECHRON FUEL ADDITIVE PLUS EVERY 4TH TANK USE 91 OCTANE. I CALL KIA CONSUMER AFFAIRS AND WAS TOLD MY CASE IS GETTING PASSED ON TO ONE OF THERE ANALYZE. FINALLY THE ANALYZE CALLED ME I ASKED HIM IF HE HAD MY PAPER WORK HE SAID NO HE DIDN'T NEED IT HE TALKED TO THE TECHNICIAN AT KIA OF TEMECULA AND WANTED TO HEAR MY SIDE. I EXPLAINED TO HIM MY ISSUES AND THE ANALYZE NICK SAID SO IS THE CHECK ENGINE LIGHT ON? REPLIED NO HE SAID SO IT'S FIXED THEN I EXPLAINED TO HIM NO SINCE KIA OF TEMECULA COULDN'T GIVE ME ANSWER WHY OR WHAT IS CAUSING THE ISSUES OF MY KIA RIO. NICK SAID HE WOULD CALL ME BACK, IT'S BEEN 2 WEEKS NO PHONE CALL BACK TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628278August 25, 2014
AIR BAGS, SEATS, ELECTRICAL SYSTEM
THE 'AIRBAG' DASH LIGHT ILLUMINATES AND THE DEALERSHIP HAS DETERMINED THE CAUSE OF THE FAILURE IS THE SENSOR ASSEMBLY LOCATED IN THE FRONT PASSENGER'S SEAT CUSHION. THIS PROBLEM WAS ADDRESSED BY A 'VOLUNTARY SAFETY RECALL CAMPAIGN' CONDUCTED BY KIA AFFECTING "2006-2008 MY RIO OCCUPANT CLASSIFICATION SYSTEM MAT" BUT ACCORDING TO THE LOCAL DEALERSHIP MY KIA RIO MANUFACTURED IN APRIL 2007 WAS NOT INCLUDED IN THIS RECALL EVEN THOUGH THE PROBLEM/DIAGNOSIS/FIX IS IDENTICAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626366August 19, 2014
ENGINE, VEHICLE SPEED CONTROL
I FILLED UP WITH GAS AND WAS LEAVING THE GAS STATION. I HIT THE ACCELERATOR TO PULL OUT AND THE CAR DIDN'T GO. IT IDLED OUT INTO TRAFFIC, ON THE ROAD BUT IT WOULDN'T GO. IT TOOK ABOUT 3-4 SECONDS BEFORE IT WOULD TAKE OFF. SINCE THEN IT HAS HAPPENED MULTIPLE TIMES. IT MOSTLY HAPPENS WHEN THE ENGINE IS AT OPERATING TEMP AND YOU STOP FOR A COUPLE OF MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626031August 18, 2014
STRUCTURE:BODY, AIR BAGS
A 2014 KIA RIO INVOLVED IN A HORRIFIC CRASH. AIR BAGS DID NOT DEPLOY? WHY? *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10622159August 13, 2014
STEERING
REQUESTING THAT NHTSA PLEASE AMPLIFY AND INVESTIGATE. STEERING WHEEL ON MY KIA RIO 2010 CAR STARTED SQUEAKING WHEN THE STEERING WHEEL IS TURNED EITHER LEFT OR RIGHT. POWER STEERING FLUID IS NORMAL AND THE CAR HAS NOT BEEN IN AN ACCIDENT. THERE MAY BE A CONNECTION IN REGARDS TO THE "CURRENT" RECALL IN REGARDS TO "AN IMPROPER APPLICATION OF THREAD-LOCKING ADHESIVE" THAT THE KIA SOULS HAVE. THERE IS "NUMEROUS" POSTINGS ON WEB SITES OF OWNERS COMPLAINING ABOUT THE SAME STEERING WHEEL SOUND ISSUE. THE STEERING WHEEL SOUND, IS NOT NORMAL AND IT IS WAY TOO MUCH OF A COINCIDENCE TO IGNORE. PLEASE PURSUE "DUE DILIGENCE" IN REGARDS TO THIS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621331August 11, 2014
ENGINE
TL* THE CONTACT OWNS A 2014 KIA RIO. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG ANTIFREEZE AND FUEL ODOR AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE ENGINE WAS LEAKING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618642August 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA RIO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V244000 (AIR BAG). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614790July 20, 2014
SUSPENSION
OK, MY CAR MAKES A THUMPING NOISE UNDER THE TIRE, THOUGHT WAS THE WHEEL BEARING IT'S NOT SOMEONE SAID IT WAS THE AXLE I DON'T KNOW ALSO, THE ENGINE LIGHT HAS BEEN ON I CHANGED THE AIR FILTER, I READ THAT SOMEONE ELSE HAD PROBLEMS WITH THE FILTER, I READ THAT THE AXLE RUSTS OUT, I THINK THIS CAR SHOULD BE RECALLED PEOPLE ARE COMPLAINING ABOUT THE SAME PROBLEMS AND KIA SHOULD FIX IT FOR FREE, I DON'T THINK I SHOULD PAY FOR THAT THE CAR DOESN'T GET DRIVEN THAT MUCH AND I CAN'T GO FAR PLACES WITH IT IN FEAR THAT IT MIGHT BREAK DOWN SOMEWHERE, I FEEL LIKE SUING KIA FOR MAKING A CRAPPY CAT THAT DOESN'T LAST. I'VE NEVER HAD A CAR LIKE THIS BEFORE, THE DOORS ARE BROKEN EVEN THE HATCH WON'T OPEN ANYMORE, WHAT THE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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