Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11771095October 14, 2026
SERVICE BRAKES
My 2018 Jeep Wrangler Unlimited Rubicon developed an abnormal braking condition in which the vehicle felt as though the brakes were being applied without driver input, particularly when releasing the accelerator pedal. The vehicle experienced noticeable resistance and deceleration consistent with the brakes remaining partially engaged. An authorized Jeep dealership inspected the vehicle at approximately 53,542 miles and determined that both front brake calipers, both front brake hoses, brake pads, and rotors required replacement, along with a brake fluid exchange. I spoke directly with the repair technician, who stated that the failure could have originated from either the brake hoses or the calipers but could not conclusively determine which component initially failed. The dealership provided a written repair estimate documenting the required repairs. The availability of the removed components for inspection has not yet been determined. This condition presents a significant safety risk. Brakes that remain engaged can generate excessive heat, potentially causing brake failure, unpredictable deceleration, or loss of vehicle control, endangering the driver, passengers, and other motorists. The primary symptom was the sensation of unintended braking when releasing the accelerator. No brake-specific warning lights or messages have been reported. I am aware of other NHTSA complaints involving 2018 Jeep Wranglers describing internally restricted front brake hoses causing calipers to remain engaged. The symptoms and necessary repairs appear similar. Given the relatively low mileage and the potential for a serious safety failure, I request that NHTSA investigate whether premature brake hose or caliper failures represent a recurring safety defect affecting 2018 Jeep Wrangler JL vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771202October 14, 2026
STEERING, SUSPENSION
Death wobble dealer states was repaired by a bushing, lakeland Chrysler dodge selling and servicing dealer. They can not duplicate but no one is ever available to road test. Spoke with General manager and was told to trade in not we want to fix
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770771October 13, 2026
FUEL SYSTEM, GASOLINE
The contact’s wife owns a 2018 Jeep Wrangler. The contact’s wife stated that while driving at 25 MPH, the vehicle made an unusual sound. The vehicle was taken to the dealer, where it was diagnosed that the skid plate had failed and needed to be replaced. The manufacturer was made aware of the failure by telephone. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768875October 4, 2026
ELECTRICAL SYSTEM
The front driver gauge cluster display frequently goes black. It’s done this for a while, but recently the display stays off a lot longer, making the vehicle less safe to drive. There is a recall for other Jeeps that do this, but my 2018 Jeep Wrangler JLU isn’t covered for some reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767371September 28, 2026
POWER TRAIN
The contact owns a 2018 Jeep Wrangler. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V116000 (Power Train); however, the failure persisted after the recall repair. While driving 15 MPH, the instrument cluster failed to display the gear that the transmission was shifted to. Several unknown warning lights were illuminated, and the vehicle failed to turn off. The contact stalled the engine and waited for the vehicle to shut off. The vehicle was taken to the dealer, who determined that the instrument cluster had damaged the transmission and CAN C bus connector. The dealer replaced the instrument cluster, transmission, and CAN C bus connector, but the instrument cluster again failed to display the transmission gear. The manufacturer was made aware of the failure by phone. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767585September 28, 2026
UNKNOWN OR OTHER
Jeep Chrysler is refusing reimbursement of recall expenses incurred due to the recall. The dealership (Cutter Honolulu) arranged alternate transport while the vehicle was being repaired, as per their documentation, but had the customer bear all expenses, contrary to the " at no cost" stipulation of an NHTSA recall order repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766875September 25, 2026
STEERING
My 2018 Jeep Wrangler JL has excessive play in the steering and wanders while driving, requiring frequent steering corrections to maintain the vehicle's direction, particularly at highway speeds. I have been dealing with the steering issue for over a year. I am concerned that the excessive play and wandering could result in difficulty maintaining control of the vehicle, especially at highway speeds or during an emergency maneuver. I took the vehicle to an authorized Jeep dealership for diagnosis. The dealership confirmed that the steering gear is the problem and recommended replacement. I was quoted approximately $1,418 for the repair. FCA issued TSB 08-003-21 Rev. A, which applies to 2018–2020 Jeep Wrangler JL vehicles. The symptoms identified by FCA include steering wander, pulling/leading left or right, and excessive steering play. The repair procedure calls for replacement of the steering gear and addressing the Electric Hydraulic Power Steering software. The bulletin also states that failure to complete the required repair steps may result in undesirable handling characteristics. I contacted Jeep/FCA requesting assistance with the repair because my vehicle has the same steering condition identified in FCA's bulletin and the Jeep dealership confirmed the steering gear requires replacement. FCA declined assistance based on the age/model year of the vehicle. There were no warning lights indicating the steering gear problem. The vehicle is currently available for inspection, and the defective OEM steering gear can be retained and made available for inspection after replacement if requested. I am reporting this because I believe a steering defect that causes excessive play and wandering presents a potential motor vehicle safety concern, and I am requesting that NHTSA evaluate this issue in 2018–2020 Jeep Wrangler JL vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766720September 24, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I had Recall issue occur on my 2018 Jeep Wrangler JLU #19A Clutch Assembly. The issue also damaged the Transmission as stated possible in the recall. Additionally the dealership reported that recall required replacement of the cluster (Instrument cluster with all gauges). This was all done. However, upon picking up the jeep and driving home, I realized that the cluster was no longer showing what gear the car is in. I called and reported to the dealer. They asked me to bring in as they though might be a software update or something, they would hook to machine. In the meantime the jeep started experiencing issues where every emergency light on cluster would go off. I would lose power steering, and I could not even turn the car off. I had to stall the car to get engine to stop. I took back to dealer (Cherry Hill Jeep) the reported the "star connector" or Can C-Bus Connector needed to be replaced. I explained that this never occurred prior to recall issue so it must be covered. they said they did not know. They replaced. I went to pick up and still the car did not show the proper gear. after further review by the dealer, they believe they received and installed the wrong cluster. This cluster now caused a problem with the Can C-Bus connector, and the car still does not show what gear it is in. All cars show what gear the car is in. this jeep currently does not. the dealer claims that the software update does not include the gear. This is not how i purchased the car or how i dropped it off prior to recall issue. Dealer is trying to charge me for labor of Can C-Bus connector and install for over $1000 and the car still does not show the gear. I have claim with Stallantis #98090202 they keep pointing to dealer. Dealer keeps pointing to Stallantis. A car must show the gear. This is safety concern to drive the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766430September 23, 2026
POWER TRAIN
FCA US LLC is actively violating the intent of Safety Campaign 23V-116 by refusing to cover out-of-pocket consequential transmission damages. FCA’s own Part 573 Defect Report explicitly admits that the defective clutch pressure plate causes extreme friction, overheating, and fracturing capable of damaging the transmission case and nearby internal components. The vehicle operated under these defective parameters prior to the recall execution, subjecting the transmission internals to progressive thermal fatigue and severe structural vibration. This directly induced a premature internal mechanical failure less than 9,000 miles after the recall was performed. When a reimbursement claim was submitted for this consequential damage, Jeep Customer Care explicitly denied the claim under a corporate case file, stating the transmission components "are not covered under the recall repair," completely ignoring FCA's own federal defect acknowledgments. I am requesting a federal investigation into FCA’s systemic refusal to cover consequential powertrain failures caused by this safety defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765927September 21, 2026
POWER TRAIN:CLUTCH ASSEMBLY
report to the dealer that my 2018 jeep has recall for clotch overheating and vehicle can catch on fire , and it has been 3 years with no respond or completion or the job been done , feel kind of scared for the safety of me and my family every day driving ah vehicle can catch on fire . please help us to resolve this situation thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765431September 18, 2026
ENGINE
Misfire no. 4cylinder due to head gasket leak and coolant leaking into cylinder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765066September 17, 2026
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762834September 8, 2026
POWER TRAIN
manual transmission pops out of 2nd gear during deceleration, (grinding not all the way in nuetral) untill put back in gear again. getting worse over time. found alot of same thing on internet, some getting 2 ,3, or 4 transmisions under warrenty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761498September 2, 2026
SERVICE BRAKES
2018 Jeep Wrangler rubber brake lines collapsing internally, trapping hydraulic fluid pressure, and causing front brakes to overheat/lock up. Happened last year on my driver's side. It completely locked up my caliper. Ended up replacing Front Driver Hose & Caliper. And both Front Rotors and Brake Pads. Now its currently happening to my passenger side. This time its actually causing a burning smell. Last year it did not it was just grinding. Been for a few months. At first I though it was my aux battery that was dead and was causing the smell. But got that looked at and didnt even have a ln aux battery. Didnt notice the smell for a few months. But now in extreme heat and worsen driving conditions it has came back. Was told my hose is collapsing. So now I have to replace rotors and brake pads again. And new hose and caliper on my passenger side
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761305September 1, 2026
POWER TRAIN
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor inside the vehicle. No warning lights were illuminated. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer, and the contact was informed that parts for a recall repair might have been replaced with defective parts. The contact was informed that there was no failure and the vehicle was released; however, the failure reoccurred. The vehicle was taken back to the dealer, where it was confirmed that the clutch was slipping. The contact was informed that the clutch needed to be adjusted. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to the dealer, and the contact was informed that the failure was because the contact was changing gears at 2,000 RPM and the gears should be shifted at 2,500 RPM. The vehicle was taken to an alternative dealer where the contact was informed that the recall repair was completed incorrectly. The contact was informed that the recall repair needed to be performed a second time. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train). The contact stated that the vehicle was experiencing the failure prior to the recall repair, but the failure became more persistent after the recall repair was completed. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that a second recall repair was denied. In addition, the contact was advised to take the vehicle to the initial dealer for a diagnostic test. The failure mileage was approximately 23,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760027August 27, 2026
POWER TRAIN
Recall 19A was a full clutch assembly replacement on January 2024 at 60,000 miles. I purchased the vehicle in January 2025 with 64,000 miles. I have owned the jeep for 1 year and 8 months. I now have 78,000 miles. Service transmission light comes and goes if the vehicle cools down the light goes off and drives normal. When the service transmission light is on the clutch is overheated and slips I can not move the vehicle out of 1st gear. I drove it to a dealer and they state I have a bad clutch it is overheating. I do not believe I should pay for a clutch after a brand new clutch kit was installed 17,000 miles ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760121August 27, 2026
ELECTRICAL SYSTEM
Suspected CAN bus failure causing multiple dash lights intermittently to include loss of power steering while driving causing an immediate safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760141August 27, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
there is open recalls for the 2018 JLU wrangler models - however mine is not included onthe recall list - but I HAVE HAD TO REPLACE THE CLUSTER FOR THE EXACT REASONS THAT ARE BEING RECALLED. I have the service paperwork and receipts - I just had this done a couple months ago. Please advise as I would LOVE a refund. I love my jeep but this was definitely a mandatory safety issue that could not wait for a recall. now there is one and my jeep needs the official recall add. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759982August 27, 2026
VISIBILITY/WIPER
The contact owns a 2018 Jeep Wrangler JK. The contact stated that while driving at an undisclosed speed, the front windshield wipers failed to operate. An independent mechanic was contacted and reached out to the dealer to obtain a wiper power module for the repair; however, the part was unavailable. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759638August 26, 2026
ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving approximately 20 MPH, the instrument cluster display malfunctioned, and a solid black screen was displayed. During the failure, the speedometer and warning lights were not available. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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