Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11693235October 14, 2025
ENGINE, SUSPENSION, ELECTRICAL SYSTEM
In the middle of driving, with the new update alert of Uconnect Box (I wasn't updating the Uconnect), the car suddenly stops in the middle of the road and told me to shift to P (Parking) to Start while I am on D (Driving Mode), then, lost power and stopped. After turned it all the way off and back on, the CEL came on. The car would drive, proceeded on and within a few minutes, it did it again. Loss of power and it is telling me to shift to P and press Power to Start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693225October 14, 2025
VEHICLE SPEED CONTROL
Car stalling in the freeway while we are driving, it stall multiple times before i can come back home. Very unsafe and scarry, loosess power. Cars mesage to put into park and then start the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693219October 13, 2025
SUSPENSION
Vehicle shakes violently at 65-70 mph. We had the Jeep's front end aligned and it continues to shake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693089October 13, 2025
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, SUSPENSION
Car Shakes like crazy ( death wobble) expecially on Highway from hitting a little bump or transition on road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693125October 13, 2025
ELECTRICAL SYSTEM
My front dash was not registering, so I cannot see my speed, gas tank, and all other info on it. When I took it to a mechanic, he had to replace the AGM Auxiliary Battery. It went from the normal square battery to the size and shape of balloon, causing a dangerous situation. The mechanic sent us to the dealership to finish the work as it should be covered under the recall. He also advised us not to drive it on our roadtrip as the INSTRUMENT PANEL CLUSTER needs to be fixed and could cause fires as it’s under recall: RECALL NHTSA #24V-652. We need to get it fixed, but the dealership declined saying my Jeep Wrangler 2020’s VIN number doesn’t show the recall. So, now we are trying to get that recall established for this VIN number as it’s having the SAME ISSUES AS THOSE RECALLED. Now, we are trying to get the recall number to apply to my VIN so we can get the repair done. Frustrating to do a goose chase when a vehicle is having the SAME issue as those with the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693201October 13, 2025
SERVICE BRAKES
The ABS module has failed on the vehicle. Attempts to repair it have been unsuccessful due to the part being back ordered for years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693211October 13, 2025
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
Jeep over the air update caused my car to shut off completely in the middle of an intersection. I had to come to a complete and violent stop and restart the car. This happened three more times trying to get home - with kids in the car - though thankfully subsequent times were kess precarious because I took side streets and was careful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693204October 13, 2025
ELECTRICAL SYSTEM, ENGINE
While driving my 2024 4XE, the engine would automatically turn off and the message would display that I needed to pull over put it in park and restart the car. Engine light then popped on after that so I took it to the local auto shop. nothing was coming up on their computer. Decided it was probably just a bit of a fluke. Decided to leave there and head to the grocery store while driving on a main road with multiple cars around my vehicle did it again thank God I was able to manage safely to get the car into a parking lot. Called up our dealership was able to safely get the vehicle to the dealership same day. Engine shut off at least four times and that small 1 hour window of driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693196October 13, 2025
UNKNOWN OR OTHER
After receiving a notification about a "uconnect update" on my infotainment and next start of my vehicle I experienced 3 loss of acceleration events within relatively short time intervals. When the event occurs, the dash flashes "P" and states the vehicle needs to be shifted into park, and restarted. First incident, I felt a hard thud when I shifted to drive. Upon the second incident (roughly 200 feet/10 seconds from the first incident), the check engine light came on, and the same message appeared. Forcing me to shift to park, and then restart the vehicle. The issue occurred for the 3rd time roughly 400 feet from where the second incident occurred. I have a tow scheduled to bring it to the dealership tomorrow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693183October 13, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Updated the center screen and minutes later, my Wrangler popped and the frontal collision, CEL, Stability Trak lights came on And the truck came to a halt in traffic on a busy street. I shockingly was not hit, and got the truck to the side of the road. And I was able to army crawl the truck to the dealership. The vehicle was grinding gears and the 4xe system was completely inoperable. This was extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693182October 13, 2025
POWER TRAIN
Update was prompted on uconnect system. Vehicle randomly shuts off when driving, specifically in hybrid or electric mode. Restarts and shuts down again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693176October 13, 2025
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
Complete vehicle shutdown while driving on public road. No warning signs or symptoms. It occurred twice during switching drive modes. "Service Charging System" error displayed. Multiple restart attempts required. Event #1: Shutdown at Stop Sign 1.Vehicle decelerating normally under ICE power 2.As vehicle slowed, hybrid system attempted automatic transition to electric-only mode 3.Complete electrical system shutdown during this transition, engine control lamp on 4.Multiple restart attempts required (2 attempts) 5.System eventually recovered and restarted, upon restart, normal 14V voltage restored Event #2: Shutdown During ICE to Coasting Transition 1.Vehicle operating normally under ICE power, then lifted throttle to coast (less load) 2.Hybrid control attempted ICE shutdown and electric mode engagement 3.Complete electrical system shutdown during transition, engine control lamp illuminated 4.Total loss of power CRITICAL MOMENT: Managed unpowered vehicle in active traffic, successfully coasted to roadside 5.Battery voltage: 12.1V in instrument cluster, including “Service Charging System” Error 6.Multiple restart attempts required, system eventually recovered, operation resumed Consistent Symptoms: •Complete electrical system shutdown (all modules lost power simultaneously) •Both failures during ICE-to-electric mode transitions when load reduced •"Service Charging System" error message, emergency mode activation •12.1V battery voltage during shutdown, 5 restart attempts required before success •No starting issues when parked before or after events •Vehicle driven daily prior to events (12V battery was maintained)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693172October 13, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving on the highway, the car just stops. It says to put it in park and turn on the car engine light comes up. A wrench comes on had to be towed to the dealership. Chrysler is very aware of the issue gave us no warning not to drive the cars I couldn’t have been killed. I was driving on the highway on my car just shut down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693168October 13, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I was driving my 2025 4xE wrangler to work and throttle shut off on me and I wasn’t able to move. Stuck in the middle of busy traffic and stranded. I had to call a tow truck to take it to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693154October 13, 2025
UNKNOWN OR OTHER, POWER TRAIN, ENGINE
A software update was pushed to the vehicle and prompted me to update it when I turned the vehicle off. The next time I drove the vehicle, after about one mile, many warnings lights went off, and the vehicle turned off and was not driveable. The vehicle would not restart. Jeep acknowledged that the software update made the vehicle inoperable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693149October 13, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
Complete loss of power and power steering. Repeated every 1.5 minutes after restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693142October 13, 2025
STEERING, ENGINE
while driving vehicle, the engine light came on, the steering locked up and the car stalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693126October 13, 2025
ENGINE, STEERING, UNKNOWN OR OTHER
As I was driving I lost all power to the vehicle as well as the steering wheel locked. I was able to pull to the side of the road but the back end of my car was hanging out into traffic. The car flashed a message reading to shift into Park which once I did I was able to turn the car off and back on again but the check engine light as well as a symbol of a tool remained up. Upon further investigation I now understood this was all due to an update on the UConnect screen system that was pushed out a day prior and many others had the same effect of their Jeeps completely turning off mid driving. This was extremely dangerous and terrifying as I had zero control over the car. Keeping lucky I am still alive! I do not feel comfortable continuing to drive this vehicle. Furthermore, the dealership nor the 1800 number for Jeep are willing or able to get my a loaner car nor assist with reimbursements for a rental car. They have no answer as to a repair for this faulty update. I am very disappointed in this entire scenario
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693121October 13, 2025
ELECTRICAL SYSTEM
Jeep pushed a software update out to our Jeep resulting in repeated loss of power and systems without warning. Multiple events occurred while exiting and returning to our neighborhood. Researching issue over the weekend - many owners of the same year and model experienced this same issue after this software update pushed on Friday. Issue occurred during first drive on10/11/2025 Vehicle trigger check engine light - loss engine, brake and steering power - displayed shift into park to restart - then would last a few minutes are lose power and require park and restart. lucky our family was on minimal traffic city streets or this event could have been dangerous as we were a few hundred feet from being a freeway journey.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693119October 13, 2025
POWER TRAIN, SERVICE BRAKES, ENGINE
On [XXX] Jeep sent out a software update to my car. I did not agree to the update but it obviously updated my vehicle. The next day I went to drive the vehicle and after 1/4 mile the car started flashing the check engine light, it said to put in park and the vehicle died including no braking or steering. It happened three more times before I could get it to a safe place to park. Since it was a Saturday and I was in western North Carolina, there were no Jeep technicians available to help me. I hit SOS on my Jeep and connected to Stellantis. They were having to send a tow truck. I finally read a blog where someone figured out how to rest the uconnect system. ( the one Jeep recommended did not work). It worked and the check engine light came off. However, this was extremely dangerous and irresponsible of Jeep. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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