Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11694893October 21, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
I received a Uconnect update message on 10 -11–25 after doing that update my check engine light came on and my vehicle stalled out losing power multiple times on a highway with heavy traffic. I was asked to drive the vehicle to the Jeep dealership Heritage Jeep in Harrisburg, Pennsylvania they told me they would have to keep my jeep. They did not know how long they would have it and they were working with Chrysler. As a nurse and a single 60-year-old woman I had no other transportation. I asked if I could bring my Jeep in the following week to see if an update would be available when I left the dealership, the engine light was off and the vehicle was running fine. On Friday 10 –17–25. I received another message that an update was sent from UConnect on 10-14-25 my engine light came back on and I lost several electronic features related to temperature reading, remote start, and some safety related services. I took my Jeep back up to Heritage Jeep. It is there now. I had to take a shuttle home and I have no way to get to work they are not sure how long they’re going to have it. They are not sure if I will be able to get a rental car covered by Chrysler. I went to enterprise and they had no Chrysler available to rent due to this issueThere is no timeframe for fixing this situation and it has already cost me over $500 due to a missed weekend getaway 10-17-25. that I had to cancel on 10-17-25. I missed a day of work today and as a registered nurse today will cost me close to $350. I am afraid to drive my vehicle now after having it stall in traffic and almost being sideswiped when it stalled at a red light the Jeep dealership Informed me they are not getting much information from Chrysler. I am paying $725 a month to lease this Jeep and now I’m afraid to drive it and according to the dealership, they don’t know when an update will be coming in to fix the Uconnect problem this is absolutely unacceptable and I need assistance with this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694866October 21, 2025
SUSPENSION, STEERING, WHEELS
The steering and suspension suddenly vibrated the whole car violently for over two miles straight, steering is uncontrollable it feels as if the wheels of the jeep were going to fall off. This is well known in the Jeep community as the death wobble. It is a safety issue as there is a loss of control of the car and causes the need to pull over or stop immediately which is hard to do on a fast moving interstate or highway like in my case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694714October 21, 2025
SUSPENSION, STEERING
Car was shaking over anytime went over 70miles an hour. Would not stay in lane . Steering dampener was replaced . Car continues to do this when I hit a bump. I’ve taken it back two more times, the dealer says they cannot duplicate the problem and therefore cannot fix it . It pulls completely to the other side and snaps back . They said it’s because the back is heavier than the front . They claim my tires are ok and everything looks good . It does not feel good and it does not feel like it did when I purchase the car . I drive it every day and my passengers have also noticed the problem . I am getting close to the end of my warranty and I have a feeling the dealer is going to let it run out and then tell me they found the problem .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694700October 21, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was driving the Jeep on Route 35 in NJ when all of a sudden, the car lost power, jerked forward thrusting be towards the windshield. The "D" on the gear shift started blinking and the check engine light went on. The dashboard message indicated something along the lines that I had to put the car in parking "P". The car behind me beeped and almost rear ended me as it's a fast road and my car slowed dramatically and unexpectedly. Ultimately, I was able to glide into a parking lot on the side street and called the tow truck. The dealership said that a faulty OTA was sent out which caused the issue and that it has happened to many people. There were no symptoms or warning lights prior to the event. The dealership updated the vehicle and said it was safe to drive but I am not convinced based on the experience of others, which I have read in forums, who have had the same thing happen multiple times even after having the dealership update installed. Apparently, this OTA issue was widespread.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694666October 21, 2025
POWER TRAIN, ELECTRICAL SYSTEM
Since buying this jeep in 2024 I have had numerous issues that jeep has not been able to resolve. The first issue I experienced was the key-fob not being able to unlock the doors or start the jeep. Tomball Jeep kept my jeep for about 3 weeks trying to figure out what is causing the issue, with the help of the engineer team they could never figure out the problem. I am still experiencing this issue as of today. Around September 2025 I started experiencing issues with my radio turning itself off and rebooting by itself, other times all it would do is give you loud noise of static and then reboot. This affects the jeeps back up camera and all the electronics on the dash. Then the weekend of October 11,2025 my jeeps powertrain stopped and gave me a notice to put my jeep in park and restart the engine, this happened as you were driving down the highway no matter what speed you were going. I had taken my jeep to the dealership on October 13,2025 and jeep wanted to keep my vehicle for 5-7 days for diagnosis without giving me a loaner vehicle for me to get back and forth to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694479October 20, 2025
ELECTRICAL SYSTEM
My instrument cluster panel display has suddenly gone black/blank. This looks to be a known recall issue under Recall ID: 24V-652 which includes Select 2018–2024 Jeep Wrangler and Gladiator vehicles. Mine is a 2020 Jeep Wrangler. Can my vehicle be added to the recall list? I am at safety risk as I cannot see my gas mileage, warning light indicators, Electronic Throttle Control, Battery Charge Warning, Engine Coolant Temperature, Airbag Warning, Brake System Alerts, Transmission Fault lights, etc. I have scheduled a service appointment to have this looked at the dealership where I purchased my Jeep. I would appreciate any financial assistance as it will be an extreme struggle to pay out of pocket for this to be repaired. My safety and my family's safety is at risk. Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694602October 20, 2025
SUSPENSION
iVehicle shakes uncontrollably when hitting bump at speeds greater than 40 mph. This is called the Jeep death wobble and is a known issue for this jeep Technical Service Bulletin (TSB 02-004-21 Rev A). The dealer will not diagnose or fix the
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694545October 20, 2025
SUSPENSION
My Jeep has 43,213 miles and my mechanic who I have used for over 30 years showed me that all 4 shocks are severely leaking and need replacing. I’m am 69 and only use this Jeep on the highway and zero off roading. This is most unusual for all 4 shocks to need replacing at such low miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694541October 20, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Due to a recent over the air update which impacted the hybrid system, the car would lose all power and require to stop the car completely and restart the vehicle. This is a known issue that has been acknowledged by Jeep/FCA. After it occurred the first time, a check engine light came on and stayed in. The stalling event occurred approximately 5 times in a short trip with several of our small children in the vehicle. Luckily, we were driving on local roads with the ability to pull over without putting ourselves in danger, but cannot fathom how Jeep would put thousands of drivers at risk, especially if they were driving at high speeds or maneuvering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694525October 20, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Oct 10, 2025, I received an OTA update on my Jeep Wrangler. After the installation, I left my child's school on the way to dinner. Maybe a half mile into the drive, I received numerous warnings on the display screen and quickly after that, the vehicle lost all power. Hybrid system unavailable as well as the gas motor. Power steering, brakes and stability control also gone. Was able to get to the side of the road but it nearly stranded me on an elevated 2 lane road over a dam near Cherry Creek Reservoir in Greenwood Village, CO. Was able to reset the system after some troubleshooting and limp the vehicle home. Made an appointment and took it in for service the following Tuesday. The dealer has tried to remedy the situation but ran into the same loss of power after another update. I do not trust this vehicle with the safety of my family in mind. Jeep/Stellantis has yet to notify it's customers of this potential safety hazard nor have they communicated/acknowledged it publicly to raise awareness. It could save lives and something needs to be done. There are hundreds if not thousands of impacted owners and some might not even know yet. Unacceptable for Jeep, Stellantis and quite frankly... the NHTSA.... for not taking the appropriate steps to prevent potential accidents. Your entire mission is safety and not a peep from any party.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694450October 20, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
On 10/4/25 while driving my 24 Jeep Wrangler 4Xe, the vehicle suddenly stopped accelerating while in driving approx. 30 MPH in a roadway. Several warning lights came on the dash, including a green turtle symbol, the battery light and the plug light. The instrument cluster then went dark and came back on stating the vehicle was in "Turtle Mode" and speed would be limited. The vehicle then would not go over 5 MPH. and would not switch to gas only (E-Save) mode. I narrowly avoided a collision and was able to pull over out of traffic. I shut the vehicle down for approx. 10 mins. It then restarted and drove the rest of the way home without issue. I made several attempts to call Fitzgerald Countryside Jeep to get it serviced, and tried to make an appointment on their website but never received confirmation. On 10/10/25, the vehicle would not start after being plugged in overnight with a full tank of gas and stated "Service Charging System" After waiting 10 mins, the vehicle started normally. On 10/13/25 while backing out of a parking space, the vehicle shut off without warning and would not turn back on. I was able to push the vehicle out of traffic back into the spot. The vehicle would not turn on. The vehicle had to be towed to Dayton Andrews Jeep where I was advised the batteries were replaced. The propensity for the vehicle to suddenly stop accelerating without warning is dangerous and creates a high likelihood of a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694407October 19, 2025
ENGINE
Starting in approximately mid 2023 the vehicle began to leak oil. This was noted once the vehicle was parked after driving. There were various amounts of oil pooled underneath the oil filter housing on the ground. At this time it had approximately 70,000 miles. I had to consistently add many quarts of oil to keep the vehicle operating while going to several mechanics to diagnose the problem. There are many instances where a strong burning smell comes from the engine compartment especially when traveling at higher speeds (highway driving). It was determined that the oil filter housing had cracked and was the source of the oil leak. The cost for repair was approximately $800 for labor and the part, having to spend additional money to get a rental car. The mechanics stated that they have had to replace this same part on many other Jeep Wranglers that are the same make/year. The mechanic did say that another jeep that had the same problem did catch on fire due to the oil running down through the heated engine as this part is made of plastic and situated on the top side of the engine. My Jeep is current on all maintenance and there has been no accident to cause this part to crack. I was made aware that previous models had metal housing, as opposed to plastic hence there not being an issue. By the time we figured out the source of the leak, it was no longer under warranty, so I had the work completed by a local mechanic instead of the dealer. No warnings, not even a low oil pressure or check engine light came on. It was the burning smell and oil loss that made me aware of an issue. Once again, at approximately 100,000 miles it has happened again. The mechanic I originally brought it to is out of business, but the part would be out of warranty regardless. Now I am stuck spending another approximately 1,000 to have it replaced again, with the same part that will inevitably crack again. They really need to recall and replace this part with a metal housing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694302October 18, 2025
POWER TRAIN
3 times in the same day my vehicle appeared to shift itself out of drive when accelerating from a stop. All three times it was pulling out into a busy road which caused a to of stress having to shift to park, then drive again. It was a very dangerous day of jeep driving. Today I read on apple news car and driver, that it was caused by jeeps over the air update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694299October 18, 2025
VEHICLE SPEED CONTROL, POWER TRAIN
Year: 2024 Make & Model: Jeep Wrangler 4-door 4xe Body Style: Sahara 4x4 VIN: [XXX] On October 14, 2025, I began to drive my car home. After the use of the brakes, while I was pulling out of a large parking lot, the car functionally went into neutral, the “D” on PRNDL display began to blink. The brakes worked. I pulled over, put the car into Park and then into Drive again. Still, no change. I turned the car on and off and put it into Drive and the car began to drive normally, until I reached a stop light, exiting the parking lot. Then, the same thing occurred. The “D” began blinking and the car was unresponsive to the accelerator. I turned off and re-started the car. Again, it drove fine. The “D” was lit, but didn’t blink. I was driving very slowly and then went down a hill. As soon as I tapped the brakes, the same thing occurred again. I was only 6 miles or less from the dealership. So, after re-starting the car for the 3rd or 4th time, I learned that using the parking brake did not disrupt the car and the accelerator continued to work. I drove to the dealership’s service department and used the parking brake when I needed to slow down. Today is 10/18/2025. I received a call back on 10/16 and none since. Today, I drove out to the service department and talked directly to a manager, who was vague on the car’s status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694292October 18, 2025
VEHICLE SPEED CONTROL
Pulling into parking spot and lightly touched accelerator and jeep launched over the curb and slammed into a metal door and concrete wall. Unexplainable reason for sudden acceleration and unable to break in time.called dealership but they have had no other complaints.no vehicle has not been inspected damage is cosmetic.no system warning before it happened.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11694286October 18, 2025
ENGINE, POWER TRAIN
Please see attached document.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694258October 18, 2025
UNKNOWN OR OTHER
Inside driver side door latch a silver lamination which has delaminated and formed a sharp edge that has cut my finger twice. The second cut was rather deep.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694241October 18, 2025
UNKNOWN OR OTHER
Software update caused my Jeep to go into automatic engine shutdown while driving on a busy street. The D started to flash and screen said to put in park then Jeep glitched and jerked and I had to stop. This happened multiple times while I attempted to safely get home. Check engine light came on. I made it home. Waited a few hours. Turned Jeep off and on. Waited another half hour. Tried again multiple times throughout night then light happened to go off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694227October 18, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
After installing an OTA update . The vehicle kept stalling while i was driving it .it stalled 3 times in less than half a mile .completely stops midway all lights on dashboard start flashing asking to be put on park then start . This is extremely dangerous while driving especially on freeways. I almost got rearended at least 3 times when this happened. My safety and the safety of everyone on the road that day was risked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694025October 17, 2025
ELECTRICAL SYSTEM
2020 Jeep Wrangler Unlimited Willys The Instrument cluster panel went out. Black screen. A critical safety issue b/c you cannot see the speedometer, warning lights, or anything on the screen. There is a recall (NHTSA#24V-652) however my VIN # is not included in the recall. Brought the Jeep into mechanic who said this should be covered under Jeep Recall. To date no certified Jeep dealership will repair under recall b/c they are saying VIN # is not included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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