Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11697918November 6, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler. The contact stated that the infotainment screen glitched while using the Navigation system and other features. The contact then received notification of NHTSA Campaign Number: 25V710000 (Electrical System) and NHTSA Campaign Number: 25V741000(Electrical System); however, the parts for the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697579November 5, 2025
ELECTRICAL SYSTEM
We found cracks in the battery from swelling. We know for certain that the BPCM needs to be replaced. This issue is the same one the NRTA did a recall on for 2020+ Jeep Wrangler models. I had the issue fixed (was un-driveable) and it cost me over $4000. Looking for detail on why 2018 models weren’t considered in the latest recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697594November 5, 2025
ELECTRICAL SYSTEM
I have had this vehicle in for repairs four times since it was leased in 2024 for electrical failure. I contacted Jeep Stellantis and they have not responded. They have been reported to the BBB. This vehicle has proven unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697657November 5, 2025
UNKNOWN OR OTHER
Oil holder thing had to be replaced twice within a few months for the part leaving oil onto the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697712November 5, 2025
SERVICE BRAKES
ANTI-LOCK brake system failure noted by dash board lights indicating system failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697804November 5, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle while driving using adaptive cruise control will sometimes fail to recognize stopped vehicles directly in front of the vehicle, within standard detection range. Continue to accelerate rapidly towards a stopped vehicle and fail to slow, stop, or activate emergency braking requiring driver intervention. Commonly occurs when following a vehicle slowing due to traffic, the vehicle in front that is being accurately tracked will change lanes- there will be another vehicle in front that may be stopped. The Jeep accelerates failing to see the stopped vehicle. This condition occurs once every couple of days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697662November 5, 2025
UNKNOWN OR OTHER
I began having massive roof leaks on 27 February 2025, seven days after purchase, resulting in me taking my vehicle back to the dealer for roof leak repairs (1" repair attempt). I also took my vehicle back to the dealership again on 4 March 2025 for a second roof leak (2" repair attempt). On 7 April 2025 after torrential rain, my vehicle roof leaked again for the third time resulting in a call to the dealership for status. On 8 April 2025, I took my vehicle back to the dealership for roof leak repair after the vehicle roof leaked again over night resulting in the (3rd repair attempt/4th roof leak). On 14 April 2025 I took my vehicle to the dealership for roof leak repair, which was the 4th repair attempt. My vehicle remained at Classic Chrysler Dodge Jeep Ram of Arlington from 14 April 2025 through 28 April 2025 (14 days). On 30 April 2025, two days after getting the vehicle back from the dealership on 28 April 2025 the roof leaked yet again only worse than previous leaks being that the roof was leaking on both the drivers and passenger sides resulting in water damage to both doors and it's electrical components, the dashboard and it's components, the seats, floorboard and the bottom of vehicle had started presenting with rust. On 2 May 2025, after checking the vehicle after rain the night before I determined that the vehicle roof had leaked yet again resulting in 3-5 inches of rain puddling in the floorboard of the vehicle and the instrument panel was skewed, water dripping from under the dashboard and speakers, the driver side seats were soaked and water running down the passenger side door and window. This vehicle has leaked from the roof on 13 separate occasions. Including being in the shop for 35 days from Sep 2- Oct 8, 2025 and is currently in the shop again gor the same roof leak issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697372November 4, 2025
ENGINE
2015 Jeep Wrangler with 3.6l Pentastar Engine having repeated engine failures associated with the use of possibly defective repair parts / defective cylinder head repairs / recurring cylinder 6 misfire alerts..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697379November 4, 2025
FUEL/PROPULSION SYSTEM
I am the owner of a 2020 Jeep Wrangler JL with the 2.0L turbo engine, and I am writing to report a fuel leak issue that I believe is related to Recall Y10 / NHTSA Campaign 21V-665, which involves the high-pressure fuel supply line (Part #68297642AD). My vehicle is experiencing a strong fuel smell and visible fuel leak, and a technician confirmed the failure of the fuel line. However, my VIN does not currently show as included in the recall, and I have been told the repair is not covered under warranty. Given that my Jeep has the same engine, same part number, and identical symptoms described in the official recall — I’m requesting one of the following: That the dealer be allowed to inspect the fuel line’s date code and replace it under Recall Y10 if it falls within the affected range, or That Jeep/Stellantis cover the cost of the repair as a goodwill safety-related assistance, since the failure occurred outside the normal warranty but is consistent with the recall defect. I take safety very seriously, and I hope Jeep does too. Please let me know what documentation or diagnostics you need from my service provider to support this request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697466November 4, 2025
UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM
I had repairs done to my Jeep in April 2024. At that time, I was made aware that my ABS control module was faulty and no longer functioning. I have been periodically checking with my mechanic and online to check the status of this part, only to find that it has been an ongoing issue with some models having this part unavailable since 2019. At the end of October 2025, I began having a major safety issue in which my Jeep's engine will shut off without warning and the only reason I will be aware is because the wheel will no longer turn easily (trying to turn without power steering). In addition, there will at times be a fluctuation of power either having a an extreme spike or drop in RPMs causing the Jeep to lurch while driving. The cruise control cannot be used with this issue, and I have also experienced malfunctions in the traction control (i.e. hydroplaning in a very small puddle in the road that a normal car could handle, let alone a Jeep). I have been waiting patiently for a year and a half and there are no updates available for Jeep owners, and the issues caused by this lack of parts could cause fatalities on the road or leave individuals with a very expensive, undrivable vehicle followed by the additional cost of purchasing a new vehicle. This is unacceptable for an extremely large and popular vehicle manufacturer to be unable to come to an agreement with parts manufacturers to resume production of a crucial vehicle part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697500November 4, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The instrument cluster has stop functioning and you can't see milage, gas or any of the warning lights within the cluster panel. I was not in an accident but wanted to report the problem of the cluster since my jeep was not included in the recall. I have an estimate of 1,600. for a repair from jeep mechanic.I feel that it should have been included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697528November 4, 2025
ELECTRICAL SYSTEM, ENGINE
My 4xe goes into turtle mode several times a week and loses power as I am driving. I have contact jeep and 2 dealerships regarding this several times and they said since they can't duplicate it, there is nothing they can do. Has been happening for over a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697342November 4, 2025
ELECTRICAL SYSTEM
For second time the JEEP shut down and (stop) in the middle of a higthly trafic street without any warning. I feel risk for my life, my mother and my 9 year old child.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697090November 3, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
Anti-Lock Braking System Pump #68259556AD failure leaving the vehicle immobilized, dealership/manufacturer have NOT had replacement for over 3 YEARS now, many Mopar cars are suffering from this safety issue of not having ABS, and not having a solution for this problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697305November 3, 2025
ELECTRICAL SYSTEM
I was sitting in a drive through and my car binged, on the dash a pop up appeared that said “Hybrid Mode Unavailable” and my vehicle cut itself off and put itself in park. I cut the vehicle back on and the engine light came on. I rolled up a little bit and it did the same thing again. I cut the vehicle back on, put it in esave mode and found a parking spot where I cut the car off and aat for a little bit. When I cut it back on, I put it in esave made and was able to drive home without it throwing the error again. The check engine light stayed on until I went to the dealership. I was already scheduled for an oil change and the checked the engine light while I was there. They set up to repair another recall on the vehicle. They cleared the check engine light and said it was related to the electronics in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697246November 3, 2025
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
On October 25th, 2025 my husband and I were driving home on the freeway. All of a sudden, without any warning notice or check engine light, my hybrid 2023 Jeep caught on fire as we were in it driving down the freeway. The fire started under the hood and under us. Flames were coming up the sides of the Jeep as we drove and were getting bigger then coming in the vents and under the hood. My husband pulled the Jeep over to the shoulder and we quickly got out and away from the Jeep and called 911 for help. Cars were still driving down the freeway as the Jeep was engulfed in flames. Our safety was put at high risk since we were driving on the freeway at highway speeds and the Jeep caught on fire without any warning and my husband and I were sitting inside the Jeep traveling while it was actively on fire and getting worse. We were located right by the fire as we were driving. It was under us, in front of us and growing around us. Others were put at risk because there was a large fire on the side of the freeway as other vehicles were driving by. A semi truck almost hit the median in the freeway when it probably noticed what was going on. Further, vehicles were driving in the right hand lane right beside the active fire. My Jeep was sparking, throwing flames and some things exploded. Jeep hybrids have had problems and my Jeep has had many recalls and problems. Stellantis was involved with the last few dealership service visits. The Jeep was not charging so a new charging system was put in it at the dealership. The Jeep had a red turtle come on as I was driving and it drastically slowed my speed down suddenly. I pulled over and then my Jeep turned off and would not start again for hours. The dealership, with Stellantis involved, put in a new rechargeable battery. These were some of the things done recently prior to my Jeep catching on fire en route in addition to many recalls/updates. There were no warning signs at all prior to his Jeep fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11697024November 2, 2025
SERVICE BRAKES
ABS Module has gone bad. Replacements are not being made, and it is unable to be rebuilt. This forces me to drive with the anti-lock brake system not working. This is my only means of transportation and I have to drive it to work to pay the grocery bill. I feel unsafe driving it, but I have no other choice. Something needs to be done, and replacement parts need to be made available. 1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696730October 31, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
The ABS light on my instrument panel has been going off for Since April 2025. I have attempted to order a replacement ABS Control Module, but Stallantis keeps canceling the order with no reason provided. This appears to be a long ongoing problem, and others have reported waiting years for a replacement. I have also heard reports that Stallantis is no longer making the part. I understand that NHTSA has forced a recall on other Jeep/Ram ABS Control Modules, so I'm not sure why one has not been placed on the Jeep JK series.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696805October 31, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Follow-Up to Complaint #11696210 This is a formal update to my original safety complaint regarding my 2024 Jeep Wrangler 4xe (VIN: [XXX] ), which suddenly decelerated from 50 mph to 10 mph on October 11, 2025 — a terrifying incident that occurred immediately after an over-the-air (OTA) Uconnect software update. Since submitting the original complaint, Jeep/Uconnect confirmed that my vehicle was affected by the faulty OTA update, but they have refused to provide any documentation of what occurred. They admitted the update was involved but claimed they had “no access” to the engineering or software details. They referred me back to the dealership, which had originally denied any recall existed and still has not provided a clear explanation of what was done. I have made repeated attempts to escalate my case through Jeep, Uconnect, and Stellantis, but: -My case was closed prematurely despite the seriousness of the issue -No one will provide documentation of what software version was installed, rolled back, or repaired -No one will confirm whether the recall fix was fully implemented -All email escalation contacts have since been removed I’ve been left without answers and with growing concerns about my safety in this vehicle The recall issued days after my incident matches exactly what happened to me, yet I’ve been treated as though this was an unrelated or minor issue. It was not. I was extremely lucky I wasn’t in heavy traffic when the malfunction occurred. I am urging NHTSA to further investigate Jeep/Stellantis's handling of this recall, including their lack of transparency, poor documentation practices, and refusal to provide consumers with the information they need to feel safe in their vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696819October 31, 2025
ENGINE
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle stalled, and the engine seized. In addition, the contact stated that several unknown warning lights were illuminated. The contact stated that the failure had occurred while driving on a busy highway full of traffic and tractor-trailers. The contact stated that the vehicle was stuck in an unsafe location, in the middle of the highway. The contact exited the vehicle, trying to get to a safe area, onto the shoulder of the road. The contact stated that the grounds were icy and snowy. The contact stated that while crossing the highway on foot, trying to get to the shoulder of the road, the contact fell. The contact was transported to the local Medical Center by ambulance. The contact sustained a fractured left leg and fractured left knee. The contact stated that medical treatment was ongoing. The vehicle was towed to the dealer, where the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the failure occurred a month after the vehicle was purchased. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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