Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11700372November 19, 2025
STRUCTURE:INTERIOR PANELS:SUN VISOR
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the driver’s and passenger’s side sun visors unexpectedly detached. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the sun visors had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 14,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700234November 19, 2025
ELECTRICAL SYSTEM
I'm writing to you today concerning the Jeep 4Xe and the dangerous fire prone hybrid batteries. I'm urging you to look further into this problem and possibly consider forcing a full buyback of all 4Xe's. Jeep has issued the 3rd recall regarding fire prone batteries that may have a dangerous hardware defect. The recall again is just a software patch to attempt to identify faulty batteries. The first two recalls did not work as fires continue to happen. The fact is that Stellantis has no idea of what or how many batteries are subject to fire. It is my opinion that they have severely under estimated the true number of defective batteries. They have now stated for the past few years of the fire danger, but have yet to get control of the failures, and still continue to build them with defective batteries. Because of the obvious lack of responsibility on the part of Stellantis, the fact that they continue to knowingly and willingly sell defective Jeeps, I beg you to take a closer look and to consider forcing a buyback of all 4Xe vehicles. Stellantis is dragging their feet at the risk of death to the general public. Stellantis again says to stop charging the vehicle, which is possible, but not everyone will do it, and that also places me and others in an unsafe position due to other's actions. Parking outside and away from structures and other vehicles is not a possibility. Between my 4Xe's and my neighbors, there are four 4Xe's all within range to burn the neighborhood to the ground. How can I trust that others are taking the recommended steps to keep me safe? My 4Xe is now nothing more than a useless brick. When will this end? Please consider my request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700047November 18, 2025
ELECTRICAL SYSTEM
The contact owns a 2025 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700062November 18, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact was informed by the dealer that the VIN was included in NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, parts for the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700204November 18, 2025
EXTERIOR LIGHTING
Gauge cluster flashes and continues to spaz out impeding the use of the instrument controls such as speedometer and other equipment on the gauge cluster. This part is currently recalled on SOME jeeps. For some reason my 2020 wrangler was not included and it should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700214November 18, 2025
ELECTRICAL SYSTEM
Instrument Panel went completely out. Can not tell how much gas is in the jeep, how many miles it has, can’t see any digital details on the instrument panel. Completely black.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700125November 18, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
My Jeep Wrangler 4xe is affected by two open NHTSA safety recalls: 25V-766 (engine casting sand contamination) and 25V-741 (HV battery separator damage). Both recalls involve serious safety risks including fire, sudden loss of propulsion, and catastrophic engine failure. In the official Jeep Owner Portal, both recalls show “remedy not available” and “parts not available.” Jeep also instructs owners not to recharge the vehicle and to park away from buildings, indicating an active fire hazard. The vehicle cannot be repaired because no remedy exists. The dealer confirmed that repairs cannot be performed. I also experienced abnormal vibrations while driving, which Jeep documented under a separate case number. This issue remains unresolved as well. These defects place occupants and others at risk because the vehicle may lose power without warning or catch fire. Stellantis/FCA has not provided any repair option or timeline. I am requesting NHTSA oversight due to the ongoing safety hazard and the lack of an available remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700115November 18, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My Jeep 4xe is currently under 2 urgent fire recalls. 68C for the battery and 78C for the potential sand in the engine during production. There is currently no remedy available for either recall and the manufacturer is refusing to replace the parts or remedy the problem. Jeep is saying to take it to the dealership and the dealership is saying there is no test they can run and is pointing back at Jeep because Jeep hasn't given them a fix. I do have videos of the engine running extremely loud and clicking and instances where the cooling fan won't shut off for hours. I have not been parking in my garage and not charging the vehicle to reduce the risk as much as possible. I have had two instances where the propulsion suddenly stopped while driving, which is one of the warnings of the 78C recall. This is a safety risk for myself and my two young children who are in the car daily due to necessity, and Jeep is not offering any solutions to the problem at hand and my safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700091November 18, 2025
ENGINE, ELECTRICAL SYSTEM, VISIBILITY
The contact's mother owns a 2023 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine. The accelerator pedal was depressed, and the contact stated that the vehicle was wobbling. The contact stated that the wobbling started at 50 MPH. No warning lights were illuminated. In addition, the contact stated that several times the vehicle shut off and needed to be jump-started. The contact stated that the vehicle became undriveable. The vehicle was taken to two separate dealers and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact's mother received notifications of NHTSA Campaign Number: 24V111000 (Visibility), 24V720000 (Electrical System), and 25V741000 (Electrical System); however, the parts were not yet available for the recall repair. The manufacturer was made aware of the failure, and several cases were filed. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700084November 18, 2025
ENGINE
I am submitting this complaint regarding multiple open safety recalls on my Jeep, including two fire-risk recalls that currently have no available repair. Jeep/Stellantis has informed me that they cannot confirm whether my vehicle is safe to drive, and they instructed me to park the vehicle away from buildings, trees, and other vehicles due to the potential fire hazard. I am unable to comply with these instructions because I live in an apartment complex where all parking spaces are close to other vehicles and surrounded by trees. At work, I must park inside a parking garage with no alternate options. I have small children, and if the vehicle were to catch fire, they cannot exit the vehicle independently, which significantly increases the danger. I have contacted the dealership, who confirmed they cannot authorize a rental or loaner for this recall. They instructed me to escalate directly to Jeep Corporate. I have attempted to contact the Jeep recall department by phone and received a “closed” message during normal business hours. I have also sent written documentation to Jeep Corporate and my leasing company (Ally Financial) outlining the safety concerns, my inability to safely comply with the parking instructions, and my request for a rental or loaner. Ally has opened a case to document the issue. At this time, Jeep has not provided a fix or a safe transportation alternative, and I have no safe way to operate or park the vehicle. I am filing this complaint to document the safety risk and request assistance in obtaining a safe transportation solution until Jeep provides a remedy for the fire-related recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700063November 18, 2025
ELECTRICAL SYSTEM, ENGINE
Vehicle: 2024 Jeep Wrangler 4xe Safety Recall IDs: 78C and 68C Issue: No available remedy for serious safety defects. Summary: My 2024 Jeep Wrangler 4xe has two active safety recalls. Recall 78C involves engine casting contamination leading to fire risk and sudden loss of propulsion. Recall 68C involves a hybrid electrical defect that can cause propulsion shutdown. There are no repairs available. I am concerned about sudden loss of power while driving, especially at highway speeds or when transporting my young children. Stellantis has not responded to my requests for assistance. The vehicle does not feel safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700007November 18, 2025
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Component/System That Failed: The airbag system, forward-collision sensors, and collision-warning/braking system failed. Despite a severe frontal crash, no airbags deployed and no warning or automatic braking occurred. The Bosch Crash Data Report shows abnormal sensor spikes (up to +52g), inconsistent Delta-V readings, and failures in object detection (“No Object” recorded before impact). The components remain available for inspection through the body shop and insurer. Safety Risk: My family and I were injured because the vehicle provided no warning, no crash avoidance, and no airbag deployment during a major impact requiring a full frame replacement. This failure places all Jeep 4XE drivers at risk of severe injury or death in similar conditions. Has the Problem Been Reproduced? The problem occurred unexpectedly during the crash and cannot be safely reproduced. However, Stellantis’s inspection did not explain the sensor irregularities or system failures. Vehicle Inspections: The vehicle has been inspected by Stellantis (File 94277361), my insurance company, and the collision repair center. Stellantis claimed “insufficient deceleration,” which contradicts the severity of damage, sensor data irregularities, and the fact that the other vehicle’s airbags deployed. Warning Lamps/Symptoms Before Failure: For weeks before the crash, the Jeep produced false crash warnings, beeping, and forward-collision alerts with no obstacles present. During the actual impact, all warnings stopped, and the system failed completely. This sudden shift from false alarms to total silence suggests a sensor or module defect. Urgency: Multiple active recalls already affect this vehicle line. I fear this Jeep is unsafe to drive even after repairs. I am requesting NHTSA’s urgent assistance and investigation into this failure to prevent further injuries.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11699800November 17, 2025
ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact inquired about the safety of the vehicle, but was not provided with an answer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance, nor answered the question of whether the vehicle was safe to drive. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699827November 17, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699828November 17, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL
•The ABS system has failed in this vehicle. The cruise control has also failed. According to research, these are related. Diagnostics show a 2200 code “anti-lock brake module internal”. The vehicle is available for inspection upon request. Internet research reveals that this is a very common failure with this vehicle. The parts are unavailable from Jeep/Chrysler and other suppliers. Module rebuilding services such as Module Master cannot even refurbish these modules since the chips are no longer available. This leaves many Jeep/Chrysler vehicles either inoperable or on the road without ABS. •Without ABS, the safety of our family is at risk every time we drive since this important safety feature has failed and is irreparable. Anyone driving in the vicinity of any of these vehicles is also potentially at risk due to this system failure. •This problem is persistent and has been confirmed by advanced diagnostics (code 2200, see above). •The vehicle/ABS system has not been inspected by the manufacturer, police, insurance representatives or others besides my neighbor, who assisted with diagnostics. •We were alerted to the failure by dash warning lights- the brake, ABS, and traction control lights are all illuminated. •In summary, this is a common failure for these Jeep/Chrysler vehicles which has been compounded by the manufacturer’s (and other’s) inability to provide repair parts to correct the failure. We respectfully request an investigation into this issue with a directive to the manufacturer to recall these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699961November 17, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM), 25V741000 (ELECTRICAL SYSTEM), and 25V766000 (ENGINE); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The contact stated that three weeks later the contact received the first recall notification. The contact stated that the dealer refused to provide the contact with a loaner vehicle because the contact was unable to recreate the failure. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure persisted, and due to safety concerns, the contact no longer felt safe while driving the vehicle. The failure mileage was 89,499.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699965November 17, 2025
SERVICE BRAKES
Dear Sir (or Madam), We have a 2017 Wrangler Rubicon and we've change the rear Brake Hoses, Calibers, Rotors and Brakes twice due to the brake hoses collapsing and not letting the fluid return to the master cylinder. The first time it was covered the second time 1000 bucks. We have also replaced the front Brake Hoses, Calibers, rotors and brake due to the brake hose collapsing and not letting the fluid return to the master cylinder another 640 bucks. This is the third Wrangler we've owned and the same thing has happened on all 3 the rear hoses collapse and wont let the fluid return to the master cylinder. You would think that since it has to do with the brakes you at NHTSA would say its a hazard because the brakes lock up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699984November 17, 2025
ELECTRICAL SYSTEM, POWER TRAIN
Over the last 45 days, my Jeep has suffered repeated breakdowns that required towing to the Jeep dealership—It is now the fourth tow in this short window for the same issue. On November 10th, I was informed it was a wiring harness issue. On November 17th, they completed the work with the wiring harness and mentioned that now shifter assembly now has internal failure. Respectfully, this situation is unacceptable. Particularly for a critical component that renders the vehicle inoperable and raises significant safety concerns. This issue is especially troubling given that I have young children and rely on this vehicle for our daily transportation, and has stopped me in the middle of the road multiple times. Timeline: October 7th, 2025: Service Electronic Stability Control signal - Vehicle disabled on road; Towed to my home October 8th, 2025: Second Service Electronic Stability Control signal- Vehicle is again inoperable - Towed to Jeep Dealer October 9th, 2025: Third Service Electronic Stability Control signal pops up and disappears. October 15th, 2025: Fourth Service Electronic Stability Control signal - Vehicle is again inoperable - Towed to Jeep Dealership November 8th, 2025: Fifth Service Electronic Stability Control signal - Vehicle picked up by Jeep Dealership November 17th 2025: Notified by the service advisor that Service Shifter came on after completing work with the wiring harness. This is a huge safety concern that needs immediate investigation, and the manufacture needs to be help liable for these rescue ring issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699952November 17, 2025
UNKNOWN OR OTHER
My 2024 Jeep Wrangler 4xe High Altitude currently has two open recalls with no repair remedy available. One of the recalls includes fire risk with instructions to not park the vehicle indoors or near structures. I work in a hospital where I am required to park in a multi-story parking garage with hundreds of other vehicles, so I am unable to comply with Jeep/Stellantis' safety instructions. This puts me, my coworkers, and the facility at risk. Stellantis opened two case numbers for me, one for a potential buyback and one for a rental care request. After multiple calls, I was told to continue to wait and drive the vehicle. Now I am forced to drive a recalled vehicle and park the recalled vehicle daily despite the fire warnings. Stellantis has provided no. safe alternative transportation, no timeline, and no solution. I am being told to continue operating a vehicle that they have acknowledged presents a potential fire hazard, while giving me no ability to follow their own safety guidelines. I am requesting NHTSA assistance because this situation represents a serious safety issue, and Stellantis has not ordered any remedy or safe option while the recall remains open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699950November 17, 2025
ENGINE
The contact owns a 2024 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that the instrument cluster flickered off and on. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact had received notification of NHTSA Campaign Number: 25V766000 (Engine). The failure mileage was approximately 25,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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