Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11704705December 12, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704797December 12, 2025
UNKNOWN OR OTHER
My Jeep Wrangler 4xe is currently under an active safety recall due to a high-voltage battery fire risk. Stellantis has instructed owners not to park the vehicle near structures and not to charge it until a repair is available. I live in a multi-unit residential building, and it is not possible to park away from structures, which makes it impossible to comply with the manufacturer's safety instructions. I also have a newborn, making this an immediate safety concern.There is no repair available at this time, and no timeline for a permanent remedy. Despite this, I am still required to make full lease payments and retain possession of a vehicle that cannot be safely used or stored. Stellantis has offered only a rental vehicle, which does not resolve the ongoing safety risk, housing limitations, or financial burden associated with this recall. This defect substantially impairs the safe use of the vehicle and poses a fire hazard to occupants and nearby residences. I am requesting regulatory review and assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704700December 12, 2025
ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704647December 12, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
My 2024 Jeep Wrangler 4xe has multiple major safety defects involving fire risk, loss of propulsion, and engine failure. The vehicle has been subject to four significant recalls, including: * NHTSA 24V720000 (Recall 95B): High-voltage battery may fail internally and cause a fire while parked or driving. Owners are instructed to park outside away from structures and to avoid charging. * NHTSA 25V766000 (Recall 78C): Debris inside the engine may cause engine failure, loss of drive power, and engine compartment fire. * NHTSA 25V710000 (Recall A7C): OTA software error may cause sudden loss of drive power while operating the vehicle. These recall remedies are not yet available. The vehicle has become unsafe for normal use and puts my family at risk. I pursued a lemon law claim previously due to early severe issues, including charging/fire hazards, but the problems continue and are worsening. I am unable to safely drive, park, or charge the vehicle as designed. I am requesting NHTSA review due to the ongoing risks of fire, propulsion loss, and the lack of available repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704573December 11, 2025
ELECTRICAL SYSTEM
The contact owns a 2025 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the recall notification advised to park outside and away from structures and not to charge the vehicle until the remedy was completed; however, the contact resided in an apartment complex that required vehicles to be parked in an indoor garage. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704601December 11, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 35 MPH, the vehicle lost motive power with no warning lights illuminated. The vehicle was towed to a dealer, where it was not diagnosed; however, the contact was informed that four module software updates were completed. The contact later received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, the parts to complete the recall repairs were not yet available. The dealer was contacted and informed the contact that the remedy for the vehicle was only a temporary solution, and confirmed that the official remedy parts were not yet available. The dealer referred the contact to the manufacturer for further assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and the contact’s reimbursement claim for a loaner vehicle expenses was denied due to miscommunication and the fact that the manufacturer had not approved the request for loaner vehicle assistance. The approximate failure mileage was 8,297.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704403December 11, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2021 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The vehicle was previously taken to a local dealer, where unknown recall-related repairs were performed. The vehicle was repaired at the owner's expense; however, the failure progressed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704406December 11, 2025
FUEL/PROPULSION SYSTEM
Fuel tank valve control valve leak has small crack where fuel vapors are leaking affecting my fuel efficiency and causing a evap system ECL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704488December 11, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2025 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V741000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 10-15 MPH and attempting to drive onto the main road, the vehicle lost drive power. The contact was able to restart the vehicle within 2 minutes and after several attempts. The check engine warning light was illuminated. The contact stated that upon attempting to start the vehicle in the parking garage on another occasion, the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed and determined that the alternate battery had failed, and the contact was informed that there was no rental vehicle available. The dealer replaced the battery and informed the contact that the vehicle was repaired; however, the contact advised the dealer to keep the vehicle because he was considering other recourses due to concerns that the vehicle was unsafe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure, and a case was filed. Additionally, the manufacturer informed the contact that buy-back assistance could not be provided currently, and the contact was advised to consult the warranty company regarding arbitration. The failure mileage was approximately 8,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704491December 11, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V766000 (Engine) and 25V741000 (Electrical System); however, the parts to complete the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704611December 11, 2025
ELECTRICAL SYSTEM, ENGINE
I was told I can’t charge the vehicle and not to park in my driveway or garage or near trees as it might catch fire or also suddenly turn off while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704545December 11, 2025
ELECTRICAL SYSTEM
My 2025 Jeep Wrangler 4xe is under Safety Recall 68C / 25V-741. The recall instructs owners to stop charging the vehicle and to park away from structures due to fire risk. There is no remedy available. As a result, I cannot safely use the vehicle as intended. Stellantis Financial Services told me the only option is to pay off the lease to return it, which is unreasonable during an unresolved fire-risk safety recall. I am requesting NHTSA involvement because the manufacturer has not provided a remedy, loaner vehicle, or safe alternative transportation. I would like early lease termination with no penalties, and reimbursement of all payments made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704508December 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Jeep Wrangler 4-door Rubicon 4XE stalled/suffered complete loss of power while driving down the road. It took 3 shutdown/restarts to move the vehicle to a safe location. Since then, Jeep has issued 3 URGENT unrepaired recalls. Oct 17: NHTSA 25V-710 (drive train/loss of power - remedy not yet available), Oct 30: 25V-741 (flawed battery pack that may cause vehicle fire putting life and property at risk - remedy not yet available), and Nov 6: 25V-766 (engine potentially contaminated by sand casting potentially resulting in engine failure or unexpected loss of propulsion - remedy not available) As such, I have been deprived of a safe/reliable vehicle for 2 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704504December 11, 2025
ELECTRICAL SYSTEM, STEERING, SUSPENSION
I am filing this complaint regarding the serious safety hazard associated with the fire-risk recall on my 2023 Jeep Wrangler 4xe. The official manufacturer recall letter states: “The high-voltage battery may become damaged under normal operation which could lead to a vehicle fire.” The recall instructions also direct me to: Fully discharge the high-voltage battery Not charge the vehicle Park the vehicle away from all structures because of the fire risk This indicates that the vehicle may spontaneously catch fire even when driven or stored as intended. I currently cannot safely store or use this vehicle at my residence. I am a 100% permanently and totally disabled Marine Corps veteran with PTSD, and this fire hazard and the required parking instructions significantly worsen my medical condition. There is no available remedy or repair at this time. I am requesting that NHTSA document this hazard, investigate Stellantis’ handling of this recall, and ensure owner protection given the severity of the fire risk and lack of resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704474December 11, 2025
ENGINE, VEHICLE SPEED CONTROL
On 11/7/25 I brought my Jeep Wrangler 4xe for the two active recalls and an oil change. The battery recall could not be done. The motive power was supposedly fixed. Since then there has been a new problem. The Jeep gets to the point of stall (like the motive power issue) however right before the stall it surges. This really caught me off guard the first few times and I barely avoided three accidents. Now I know when it feels like it is going to stall to be prepared to slam on the breaks. However this is not really a good situation they really need to do a full recall to fix this thing. I noticed you gave an open investigation and I think it is a separate issue from the loss of motive power issue and I think the fix for the motive power problem has exacerbated this problem of lurching/surging that I have told my dealer about no fewer than three times. The most recent almost stall and surge happened this morning as I was merging into a rotary and again because of that surge I almost lost control of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704440December 11, 2025
VEHICLE SPEED CONTROL
Vehicle was in reverse on an incline, in a driveway. The throttle was unresponsive and the vehicle began to roll forward down hill. After a few moments and, without warning, the throttle suddenly jumped to near full response, quickly accelerating the vehicle in reverse, and it was necessary to slam on the brakes. This behavior of extremely low throttle response for an unpredictable duration, followed by extremely high throttle response, has happened at least 5 or 6 times. This has happened in forward as well as in reverse. The timing of this is problem is unpredictable and the dealer informed me they can't do anything about the problem if they cant' reproduce it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704404December 11, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed on the highway for 45 minutes, there was an abnormal odor of chimney fire, which continued while at the stop sign. The front passenger occupant noticed there was smoke from underneath the hood. While pulling over, the steering wheel locked up, and the occupants exited the vehicle. The engine warning light was illuminated. The damper had previously been replaced, but the vehicle was well-maintained. There were no reported injuries, air bag deployment, or crash. The fire department was able to extinguish the fire. The police were called to the scene, but there was no police report. The vehicle was towed to a tow lot. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000. The VIN was not available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11704160December 10, 2025
SERVICE BRAKES
Faulty abs module. Dealer is unable to get part to fix. Car is dangerous to be driven with issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704176December 10, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact was unable to use the battery. There were no illuminated warning lights. The contact received notifications of NHTSA Campaign Number: 25V741000 (Electrical System) and 25V766000 (Engine). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed there was no ETA on parts availability. The manufacturer was contacted and referred the contact to the website for the status of the repair. The Customer Service Center was contacted, and there was an automated message was received. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704349December 10, 2025
STEERING
Filing this complaint regarding a known safety defect affecting my 2019 Jeep Wrangler Sport - specifically the steering damper column defect commonly referred to as "Death Wobble." ISSUE: My vehicle experiences violent and uncontrollable steering wheel oscillation when hitting bumps or road imperfections at highway speeds (typically above 55 mph). This phenomenon causes the entire front end to shake violently, requiring me to immediately slow down to regain control of the vehicle. This poses an extreme safety risk to myself, my passengers, and other motorists. I believe my vehicle has an issue with steering damper failure - the exact same defect addressed in Customer Satisfaction Notification V41 issued by FCA in June 2019. THE PROBLEM: While FCA issued CSN V41 covering approximately 192,000 2018-2019 Jeep Wranglers for steering damper defects, however my VIN was excluded from this notification despite experiencing the identical safety defect. FCA selectively applied the remedy to certain VINs rather than addressing all affected vehicles from these model years. SAFETY CONCERNS: This defect creates loss of vehicle control at highway speeds, significantly increasing crash risk. The NHTSA investigation (PE19-012) identified frame weld quality deficiencies and steering-related defects in 2018-2019 Wranglers affecting approximately 270,000 vehicles. Multiple investigations have documented steering looseness, steering wobble/shimmy, and loss of steering control in these model years. MANUFACTURER REFUSAL: Despite the known defect and my vehicle exhibiting the exact symptoms addressed in CSN V41, I believe once I take it in for service, Jeep will refuse to repair this safety issue under warranty, forcing me to bear the financial burden for a known manufacturing defect. REQUEST: I request NHTSA investigate why FCA limited CSN V41 to select VINs when the defect clearly affects a broader population of 2018-2019 Wranglers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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