Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10448087February 15, 2012
ELECTRICAL SYSTEM, VISIBILITY, EXTERIOR LIGHTING
WINDSHIELD WIPERS AND LIGHTS FAILED TO WORK DURING ICY RAIN/SNOWY CONDITIONS. ROAD VISIBILITY WAS SIGNIFICANTLY IMPAIRED AND I COULDN'T SEE MY INSTRUMENT PANEL. I HAD NO OPTION BUT TO CONTINUE HOME AT VERY SLOW SPEEDS TO AVOID AN ACCIDENT. AFTER APPROXIMATELY 20 MINUTES OF DRIVING WITHOUT WIPERS, THE WIPERS SUDDENLY TURNED ON BY THEMSELVES, MOVING VERY FAST. I COULD NOT ADJUST THE WIPER SPEED AT ALL. WHEN I ARRIVED HOME AND TURNED THE JEEP OFF AND REMOVED THE KEYS, WIPERS STILL WOULD NOT TURN OFF. I HAD TO DISCONNECT THE BATTERY TO STOP THE WIPERS. DEALER CLAIMS IT WAS A FAULTY WIPER MOTOR. I ADVISED THEM I THINK IT'S A FAULTY TIPM BASED ON WHAT I RESEARCHED/READ ONLINE. THEY ASSURED ME THE TIPM WAS WORKING FINE. WHEN THEY ORDERED AND INSTALLED THE NEW WIPER MOTOR, IT DIDN'T FIX THE PROBLEM. THEY THEN ADMITTED THEY WERE WRONG WITH THE DIAGNOSTIC AND THE TIPM WAS FAULTY. THEY ADVISED ME THAT I NEED A NEW TIPM AND THAT ALL TIPMS ARE ON NATIONWIDE BACK ORDER. SEEMS TIPM FAILURE IS A RECURRING THEME AMONGST CERTAIN JEEP WRANGLER MODELS. IF YOUR LIGHTS AND WIPERS CAN GO OUT WHILE OPERATING THE VEHICLE, THIS IS A HUGE SAFETY HAZARD. I CALLED CHRYSLER TO COMPLAIN AND HAVE YET TO HEAR BACK FROM THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448111February 15, 2012
AIR BAGS
AIRBAG WARNING LIGHT ILLUMINATES INTERMITTENTLY. OVER SEVERAL DAYS IT HAS PROGRESSED TO NEAR CONSTANT. THE LIGHT WILL ILLUMINATE ALONG WITH A CHIME EACH TIME THE STEERING WHEEL HAS BEEN TURNED. *TR I HAVE NOT HAD THE OPPORTUNITY TO TAKE IT IN FOR SERVICE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447874February 14, 2012
SUSPENSION, STEERING
WHEN MY JEEP HITS A BUMP ON THE HIGHWAY (LEFT TIRE FIRST) THE ENTIRE JEEP STARTS SHAKING VIOLENTLY. IT FEELS LIKE THE TIRES ARE ABOUT TO FALL OFF. THIS HAPPENS WHENEVER I GO OVER 50MPH (WHICH COULD BE EXTREMELY DANGEROUS ON THE HIGHWAY WITH OTHER CARS). IT DOESN'T STOP UNTIL I COME TO A COMPLETE STOP. I HAVE FOUND HUNDREDS OF POSTING ABOUT THIS ISSUE AND EVERY SINGLE ONE SAYS THAT CHRYSLER SAYS NOTHING IS WRONG. IF MOST JEEPS BUILT AFTER 2007 HAVE THIS ISSUE, MAYBE IT'S A MANUFACTURER DEFECT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447634February 14, 2012
POWER TRAIN, STEERING, SUSPENSION, WHEELS:LUGS/NUTS/BOLTS/STUDS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
2008 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO MECHANICAL PROBLEMS AND BRAKE LINE ROUTING DEFECT *TGW THE CONSUMER STATED THE FIRST PROBLEM HE HAD WITH THE VEHICLE WAS THE TRANSMISSION. IT BEGAN FAILING TO ENGAGE AND SHIFTING OUT OF GEAR. THE DEALER DISCOVERED THAT THE TRANSMISSION OIL FILTER HAD NOT BEEN INSTALLED AND WAS LYING ON THE BOTTOM OF THE TRANSMISSION OIL PAN. IN JANUARY 2011, WHILE DRIVING AT HIGHWAY SPEEDS, THE CONSUMER BEGAN TO EXPERIENCE INTERMITTENT VIOLENT SHAKING OF THE ENTIRE VEHICLE, WHICH SEEMED TO BE ORIGINATING FROM THE FRONT END. THE CONSUMER STATED IT FELT AS THOUGH A WHEEL WAS LOOSE. THE CONSUMER WENT TO A REPAIR SHOP, WHERE THE TIE ROD AND PITMAN WERE REPLACED. TWO WEEKS LATER, THE SHAKING OCCURRED AGAIN AND SOON IT BECAME INCREASINGLY VIOLENT ,MAKING IT NEARLY IMPOSSIBLE TO CONTROL THE VEHICLE AND STAY IN HIS LANE. THE CONSUMER RETURNED TO THE REPAIR SHOP WHERE THEY REPLACED THE STEERING DAMPER, WHICH SEEMED TO CORRECT THE PROBLEM FOR AWHILE. IN JULY, THE CONSUMER TOOK THE VEHICLE FOR A ROUTINE MAINTENANCE CHECK. WHILE CHECKING THE FRONT END, THE MECHANIC WAS ABLE TO GET TWO FULL TURNS ON A NUT ON THE TRACK BAR. SINCE THEN, THE SHAKING HAS NOT OCCURRED. THE CONSUMER STATED AS HE APPROACHED A LINE OF VEHICLES STOPPED AT A LIGHT, HE ATTEMPTED TO APPLY THE BRAKE, BUT IT WENT SOFT AND TO THE FLOOR. AN INSPECTION REVEALED A HOLE IN THE BRAKE LINE ABOVE THE RIGHT FRONT WHEEL, WHERE THE LINE LEFT THE WHEEL WELL AND WENT INTO THE ENGINE COMPARTMENT. THE HOLE WAS CAUSED BY RUBBING ON THE LINE BY THE EDGE OF THE PLASTIC WHEEL WELL LINING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447839February 13, 2012
AIR BAGS
ON MULTIPLE OCCASIONS SINCE 6/2011 THE AIRBAG LIGHT AND AUDIBLE BELL GOES OFF. HAVE DISCUSSED THIS PROBLEM WITH THE LOCAL CHRYSLER SERVICE CENTER AND ALSO HAD THEM TRY TO DIAGNOSE VIA COMPUTER. THEY CAN NOT DIAGNOSE CORRECTLY. LIGHT AND BELL ARE STILL ACTIVATING. THERE DOESN'T SEEM TO BE ANY SPECIFIC CONDITIONS THAT MAKE THIS ALARM GO OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447544February 12, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING GAS TANK, PUMP NOZZLE WILL NOT SHUT OFF AUTOMATICALLY. CONSISTENT PROBLEM AT EVERY GAS STATION, RESULTING IN GASOLINE SPILLING OUT ONTO SIDE OF VEHICLE AND ONTO GROUND BEFORE NOZZLE SHUTS OFF. JEEP HAS ONLY 8,500 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447481February 11, 2012
SUSPENSION
14MM BOLTS WERE INSTALLED ON THE ASSEMBLY LINE OF THE MANUFACTURER (CHRYSLER/DODGE/JEEP) IN THE TRACK BAR BUSHINGS AND LOWER CONTROL ARMS OF THE JEEP WRANGLER SUSPENSIONS, WHICH ACTUALLY CALLS FOR A 9/16" BOLT. NOT ONLY WERE THE WRONG SIZE BOLTS USED, THE WRONG TYPE OF BOLTS WERE USED IN THE INSTALLATION. THE BOLTS USED WERE THREADED TO THE HEAD, RATHER THAN USING THE APPROPRIATE "SHOULDER" BOLT - THREADED AT THE BOTTOM AND SMOOTH UP TO THE HEAD. BY INSTALLING THE WRONG BOLTS, THE THREADS HAVE EATEN AWAY AT THE INSIDE OF THE BUSHINGS, CAUSING THE ROUND HOLE TO HAVE WEAR FROM THE CUTTING ACTION, THUS LOOSENING THE SURFACE AREA INSIDE WHICH CAN LEAD TO "DEATH WOBBLE". DEATH WOBBLE IS WHERE THE BALL JOINTS, TRACK BARS, AND LOWER CONTROL ARMS IN THE SUSPENSION FLUTTER WHILE DRIVING, CAUSING THE STEERING WHEEL AND THE SUSPENSION TO SHAKE VIOLENTLY, WHICH IS EXTREMELY UNSAFE AND CAN RESULT IN A POTENTIAL ACCIDENT OR EVEN DEATH. I EXPECT CHRYSLER/DODGE/JEEP TO ISSUE A RECALL AND A TECHNICAL SERVICE BULLETIN TO ALL AFFECTED VEHICLES. I TOOK MY JEEP TO MY DEALERSHIP AND UPON EXAMINATION, SURE ENOUGH, THERE WAS SIGNIFICANT WEAR INSIDE THE BUSHINGS WHERE THESE BOLTS WERE INSTALLED BY THE MANUFACTURER. I WANTED TO REPLACE THEM WITH THE CORRECT SIZE AND TYPE OF BOLTS TO RECTIFY THE SITUATION, BUT THE DAMAGE HAS ALREADY BEEN DONE, RESULTING IN ALL NEW PARTS NEEDING TO BE ORDERED (TRACK BARS, LOWER CONTROL ARMS, ETC.) SOURCES: PLEASE REFER TO NUMEROUS YOUTUBE CONSUMER VIDEOS ON "JEEP WRANGLER DEATH WOBBLE" AS WELL AS A "STICKY" POSTED IN THE FOLLOWING JEEP ENTHUSIAST FORUM: WWW.WRANGLERFORUM.COM THERE, YOU WILL FIND A STICKY CALLED "THE IMPORTANCE OF CHANGING OUT STOCK BOLTS" WITH OVER 12,000 VIEWS AND OVER 300 POSTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447348February 10, 2012
AIR BAGS
I WAS TOLD BY THE JEEP MECHANIC I HAVE TO REPLACE THE CLOCK SPRING, I HAD THIS REPLACED ALREADY AT ABOUT 40,000 MILES. I NOTICED THERE IS A RECALL, MINE ISN'T ON THAT LIST AND I FEEL IT SHOULD BE. I HAVE NO HORN AND AIRBAG LIGHT IS ON ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447425February 10, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING THE VEHICLE'S FUEL TANK, FUEL SPLASHES OUT OF THE TANK AND COVERS THE SIDE OF THE JEEP AND THE GROUND BELOW. THIS HAPPENS WITH EVERY FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447462February 10, 2012
ENGINE AND ENGINE COOLING
MY 2012 WRANGLER WITH ONLY 200 MILES START TO OVERHEATING WHEN USE MORE POWER TO RUN UPHILL A ROAD. I GO TO THE DEALER TO VERIFY AND SAID TO ME THAT ITS NORMAL. I SAID TO THEME THAT CHANGE ME THIS WRANGLER BECAUSE WAS NEW AND NOT CHANGE IT WITH ANOTHER. ALSO NOW AT 987 MILES THE ENGINE MAKE A NOISE LIKE A LIFTERS. MY QUESTION IS , WHEN THE WRANGLER WON MORE MILES THE PROBLEMS ARE MORE? I READ ON INTERNET THAT SOME PEOPLE HAVE THE SAME PROBLEMS. CHRYSLER NEED TO VERIFY ALL PENTASTAR ENGINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447229February 9, 2012
FUEL SYSTEM, GASOLINE
UPON COMMENCEMENT OF FUEL REFILLING, THE FUEL DOES NOT ENTER THE TANK, FUEL SPILLS ARE RECURRENT AND OF A LARGE QUANTITY. WHEN FUEL LEVEL REACHES NEAR CAPACITY, FUEL SPILLAGE OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447232February 9, 2012
STEERING, POWER TRAIN, FUEL SYSTEM, GASOLINE, SEATS
I CURRENTLY DO NOT HAVE THE CORRECT DATE OF THE FIRST OCCURANCE, BUT SINCE I HAVE BOUGHT THIS JEEP I HAVE HAD IT IN THE SHOP MORE THAN 10 TIMES FOR A WATER LEAK ( THE MAJOR ISSUE ). THEN RIGHT AFTER I BOUGHT IT I WAS COMING OFF OF THE BAY BRIDGE IN MARYLAND, AND THE STREERING STRUT BROKE CAUSING DIFFICULTY STEERING. THE PRESSURE PLATE IN THE TRANSMISSION WENT BAD, THE GAS TANK HAD TO BE REPLACED, MY SEAT BROKE TWICE, THE BOOT AROUND THE GEAR SHIFT HAD TO BE REPLACED. THE LIST GOES ON AND ON. IT WAS JUST IN THE SHOP ON FRIDAY TO HAVE THE WATER LEAK IN THE DOOR AND ROOF REPAIRED AGAIN. I TRIED TO FILE FOR THE LEMON LAW WHEN THIS FIRST STARTED AND THEY TOLD ME MY VEHICLE DID NOT QUALIFY. I HAVE BEEN IN TOUCH WITH CHRYSLER TO MAKE THEM AWARE OF ALL I HAVE BEEN THROUGH AND THEY GET ME AN APPOINTMENT AT THE DEALER ( BIG DEAL ) THEY ACT LIKE THEY COULD CARE LESS. I WAS TOLD BY THE MANAGER AT THE DEALERSHIP THAT HE HAD GONE TO A MEETING THE OTHER DAY AND THAT CHRYSLER HAD "BIG PROBLEMS", APPARENTLY THEY HAVE DISCOVERED THE WINDSHIELDS ARE OFF BY 1/8 OF AN INCH CAUSING ALL THESE VEHICLES TO LEAK! SHOULDNT THAT BE A RECALL. I HAVE LOST MORE TIME FROM WORK AND MORE HEADACHES WITHOUT A CAR THAN ENOUGH. THEY SHOULD BUY THIS VEHICLE BACK FROM ME AT THE PRICE I SCREWED BUYING IT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447244February 9, 2012
STEERING, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT END OF THE VEHICLE WOULD SHAKE VIOLENTLY. IN ADDITION, THE VEHICLE EXPERIENCED DIFFICULTY BRAKING AND VIBRATED WHEN THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE STEERING STABILIZER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY 1 YEAR LATER. THE MANUFACTURER WAS NOTIFIED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000 AND THE CURRENT MILEAGES WAS APPROXIMATELY 30,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447309February 9, 2012
FUEL SYSTEM, GASOLINE
THE AUTOMATIC FUEL SHUT-OFF DOES NOT WORK CAUSING FUEL TANK TO BE OVERFILLED. I HAVE FUEL SPILLAGE EVERY TIME AND IT DOESN'T A MATTER HOW FAST THE FUEL IS PUMPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447327February 9, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE AIR BAG MODULE WAS DEFECTIVE AND NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447332February 9, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER SAHARA. THE CONTACT STATED AFTER REFUELING THE VEHICLE IT SPEW OUT OF THE FILLER NECK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE; HOWEVER, THEY REFERRED HIM TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 46,000. UPDATED 03/14/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447088February 8, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING GAS TANK. FUEL SPITS OUT OF FILL TUBE BEFORE PUMP AUTO SHUT OFF KICKS IN. FUEL IS SPILLED ON VEHICLE, FILLING STATIONS GROUND AND FUEL GET ON THE PERSON FILLING THE TANK. HAS HAPPENED TO MYSELF AS WELL AS PEOPLE AT "FULL SERVICE" STATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447137February 8, 2012
FUEL SYSTEM, GASOLINE
PUMP KICKS OFF EVERY 2/10THS OF A GALLON WHILE PUMPING FUEL. HAPPENS WHETHER YOU ARE AT FULL FLOW OR JUST LETTING IT TRICKLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447178February 8, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 JEEP WRANGLER. THE CONTACT STATED THAT WHEN REFUELING, FUEL WOULD LEAK ONTO THE GROUND. THE DEALER REPAIRED THE FAILURE BY REPLACING THE FUEL TANK BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446988February 7, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT FUEL SPILLED OUT FROM THE FILLER NECK WHILE REFUELING. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE CHECK VALVE IN FUEL TANK FAILED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,500. THE CONSUMER STATED THE FAILURE HAPPENED FOUR TO FIVE TIMES OVER SEVERAL TIMES, WHILE USING THE AUTO SHUT OFF AT THE PUMP OR HAND FILLING THE TANK. GAS SPILLED OUT OF THE FILLER AREA, DOWN THE SIDE OF THE VEHICLE ONTO THE CONSUMER'S SHOES. IT WAS DETERMINED THE CHECK VALVE IN THE FUEL TANK FAILED. UPDATED 04/18/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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