Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10451121March 12, 2012
STEERING, SUSPENSION
LIKE SO MANY, I'VE NOW EXPERIENCED THE INFAMOUS 'DEATH WOBBLE.' THE VEHICLE STARTS TO VIOLENTLY SHAKE AFTER HITTING A BUMP AND BECOMES ESSENTIALLY UNABLE TO BE CONTROLLED. ALL YOU CAN DO IS BRAKE HARD AND HOPE TO STAY IN YOUR LANE/ON THE ROAD AS YOU DECELERATE. AFTER SPENDING MANY HOURS ON THE INTERNET AND AT THE PLACE WHERE I PURCHASED IT, THINGS ARE NO BETTER. THIS SEEMS LIKE AN OBVIOUS DESIGN FLAW AND RENDERS THE VEHICLE UNSAFE. JEEP SEEMS TO HAVE NO INTEREST IN FIXING THE PROBLEM AND IT'S HARD TO BELIEVE THAT NOBODY HAS BEEN KILLED BECAUSE OF IT. I WISH I HAD KNOWN ABOUT THIS AS I NOW HAVE AN UNSAFE AND UNUSABLE VEHICLE THAT NOBODY SEEMS TO KNOW HOW TO FIX. THERE IS A TSB OUT REGARDING THIS ISSUE, BUT JEEP KEEPS THAT INFORMATION 'SECRET'. I CANNOT IMAGINE WHY THERE HASN'T BEEN A RECALL, IF I KEEP DRIVING THIS VEHICLE, IT'S NOT A QUESTION OF 'IF' I'M GOING TO WRECK IT, IT'S A MATTER OF 'WHEN' IT'S GOING TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451238March 12, 2012
STEERING
TL* THE CONTACT OWNS A 2000 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STARTED JERKING VIOLENTLY. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES PRIOR TO THE RECENT FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE BUT ADVISED THE CONTACT TO HAVE THE TIRES BALANCED. IN ADDITION, THE DEALER ADVISED THAT THE FRONT END OF THE VEHICLE WOULD NEED A TROUBLESHOOT. THE VEHICLE WAS REPAIRED BUT THE REMEDY FAILED TO REPAIR THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451099March 11, 2012
FUEL SYSTEM, GASOLINE
WHILE FILLING UP WITH GAS THE JEEP WILL SHOOT APPROX. 1/2 GL. OF GAS BACK OUT THE FILLER NECK. AT FIRST I THOUGHT IT WAS AN ISOLATED INCIDENT. NOW OVER THE COARSE OF TWO YEARS IT HAPPENS EVERYTIME AT FILL UP. MY WIFE AND MYSELF HAVE BEEN SPRAYED BY GAS THAT HAS SHOT BACK OUT. JEEP HAS PLACED A TSB/RECALL ON CERTAIN BUILD DATES BUT MY BUILD DATE DOES NOT FALL WITHIN THOSE DATES. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451049March 10, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING THE TANK GAS SPILLS OUT WHEN THE HANDLE STOPS FLOW AT THE FULL TANK LEVEL. IT DOESN'T MATTER IF YOU FILL THE TANK SLOWLY OR EVEN DECREASE THE GAS FLOW TO THE POINT JUST BEFORE THE HANDLE SHUTS OFF. IT STILL OVERFLOWS. I HAVE READ IN FORUMS THAT THIS IS A COMMON PROBLEM WITH JEEP JK MODELS, POSSIBLY A DEFECT WITH THE TANK CHECK VALVE OR THE OVERFLOW DRAIN LINE. THE TSB'S I'VE READ ONLY INDICATE A FREE DEALER WARRANTY FIX FOR THE 07 AND 08 MODELS BUT REPORTS CONTINUE THE BE NOTED FOR '09 AND '10 MODELS AS WELL. THIS SAFETY HAZARD MUST BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451080March 10, 2012
FUEL SYSTEM, GASOLINE
GASOLINE SPEWS OUT OF TANK WHEN CLICKING OFF WHEN FULL. THIS CAN BE VERY DANGEROUS AND GETS GASOLINE ON MY TRUCK AND I HAVE HAD GASOLINE SPEWED ON ME BEFORE. IT'S NOT FUN GOING TO WORK SMELLING LIKE A GAS STATION. THERE ARE SO MANY COMPLAINTS ON THIS ISSUE, WHY ISN'T THE MANUFACTURER REQUIRED TO FIX THIS DANGEROUS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450863March 9, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 JEEP WRANGLER. THE CONTACT STATED THAT WHILE ATTEMPTING TO CLOSE THE HOOD, BOTH SAFETY LATCHES FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE HOOD LATCH WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450715March 8, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING UP WITH GAS THE FUEL GUSHES OUT OF THE GAS HOLE WHEN THE PUMP CLICKS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450718March 8, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING MY 2009 JEEP WRANGLER WITH GAS, THE FUEL OVERFLOWS - OFTEN SO MUCH THAT IT SPILLS ONTO THE GROUND. NO MATTER HOW SLOWLY OR CAUTIOUSLY I PUMP THE FUEL, IT STILL OVERFLOWS! THIS HAS HAPPENED ON MULTIPLE OCCASIONS! I HAVE HAD OTHER PEOPLE FUEL MY VEHICLE TO MAKE CERTAIN IT WAS NOT PERSONAL ERROR - AND IT STILL OVERFLOWS. IT IS MY OPINION THAT THERE IS A MALFUNCTION IN THE VEHICLE. I HAVE RESEARCHED THE MATTER AND FOUND THAT APPARENTLY I AM NOT THE ONLY ONE HAVING THIS ISSUE. I ASK THAT THIS BE DEEMED A RECALL - AND THAT THE COMPANY PAYS TO FIX IT. THIS MALFUNCTION COULD CAUSE A FIRE AND OTHER ISSUES RELATED TO GASOLINE EXPOSURE. IT IS NOT ETHICAL THAT I CAN NOT FILL MY VEHICLE WITH GASOLINE WITHOUT DEALING WITH THE EXTRA COST, DAMAGE TO MY VEHICLE, AND HEALTH RISKS ASSOCIATED WITH AN OVERFLOW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450738March 8, 2012
POWER TRAIN
MANUAL TRANSMISSION POPS OUT OF GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450750March 8, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING THE GAS TANK EVERY TIME THE FUEL SPRAYS OUT OF THE FILLER NOZZLE BEFORE THE PUMP CAN AUTO SHUTOFF. EVERY TIME - THIS CAUSES GAS TO LEAK DOWN THE SIDE OF THE VEHICLE, ON ME BEFORE I LEARNED TO GET OUT OF THE WAY AND ALL OVER THE GROUND. THE ONLY WAY TO STOP THIS FROM HAPPENING IS TO NOT FILL UP ALL THE WAY WITH GAS. OTHERWISE IT DOES THIS EVERY SINGLE FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450575March 7, 2012
FUEL SYSTEM, GASOLINE
ALL COMPLETE FILLS OF GAS IN THE TANK CREATES A SPILLOVER. NEED TO BE VERY CAREFUL WHEN IT NEARS FULL OTHERWISE A MINIMUM OF A CUP OF FUEL SPILLS. THE SHUTOFF ON THE PUMP IS NOT RECOGNIZED. HAPPENS AT ALL GAS STATIONS. NOTICE NUMEROUS OTHER POSTINGS ON THE INTERNET WITH SIMILAR ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450627March 7, 2012
FUEL SYSTEM, GASOLINE
ALL OF THE SUDDEN MY JEEP STARTED TAKING FOR EVER TO FILL AND SHOOTS GAS OUT ALL OVER ME AND THE GROUND... I HAVE TO STAND A THERE AND BARELY LET THE GAS TRICKLE INTO THE TANK AND I CANNOT EVEN SET IT ON THE LOWEST LEVER FOR HANDLE IT TAKES ME ABOUT 20 MIN TO PUT 40.00 DOLLARS WORTH OF GAS IN IT,,,, THE DEALER SAID THERE IS NO RECALL FOR THIS AND WAS NOT COVERED UNDER THE EMISSIONS WARRANTY... THEY ALSO TOLD ME TO CHECK FUEL FILLER PIPE FOR OBSTRUCTIONS AND TO PULL OUR MY VAPOR CANISTER AND CLEAN IT.... I DID BOTH AND IT DIDN'T FIX A THING..IM ALSO UNDERSTANDING THAT THERE ARE HUNDREDS OF PEOPLE HAVING THIS PROBLEM..... I WORKED FOR CHRYSLER DEALERSHIPS FOR YEARS AND REALLY DON'T UNDERSTAND WHY THEY WONT TAKE ANY ACTIONS.... I BOUGHT THIS JEEP BRAND NEW FROM WHERE I WAS WORKING AT... IT WAS MY DREAM VEHICLE... NOW IM NOT SO SURE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450626March 7, 2012
POWER TRAIN
OCCASIONALLY MY TRANSMISSION VIOLENTLY "POPS" OUT OF FIRST GEAR WHEN I AM MOVING FROM A COMPLETE STOP. I HAVE NOW MADE A HABIT OF HOLDING THE SHIFT LEVEL INTO 1ST GEAR AND SOMETIMES IT FORCES MY HAND AND THE SHIFT LEVER OUT OF GEAR NO MATTER HOW HARD I AM PUSHING THE SHIFT LEVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450636March 7, 2012
SERVICE BRAKES, HYDRAULIC
START THE VEHICLE AFTER IT HAS BEEN SITTING FOR A FEW HOURS THERE IS AN EXTREMELY HARD BRAKE PEDAL. YOU CAN PRESS AS HARD AS YOU CAN THE VEHICLE ROLLS AWAY FOR 5 TO 10 SECONDS DEPENDING HOW LONG THE VEHICLE HAS SAT. THE VEHICLE IS A MANUAL TRANSMISSION SO IN ORDER TO START THE CLUTCH NEEDS TO BE COMPRESSED THUS PUTTING YOU IN NEUTRAL WITH NO BRAKES. THE EMERGENCY BRAKE ALSO DOES NOT WORK IN THE ALL THE WAY UP POSITION. SO WHEN STARTING IN THE MORNING OR AFTER A FEW HOURS THERE ARE NO BRAKES AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450628March 7, 2012
AIR BAGS
THE AIRBAG LIGHT STAYS ON WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY. THIS IS A SAFETY ISSUE BIG TIME!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450644March 7, 2012
AIR BAGS
AIRBAG WARNING LIGHT JUST STARTED SOUNDING RANDOMLY NOT DUE TO ANY ADVERSE DRIVING CONDITION OR EXTREME MANEUVERING. TOOK IT TO DEALER CHARGED $75 FOR THEM TO TELL ME IT WOULD COST ANOTHER $450 AND THAT THE AIRBAGS MAY OR MAY NOT DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450683March 7, 2012
FUEL SYSTEM, GASOLINE
WHEN FUELING, THE GAS TANK "BURPS" APPROXIMATELY 1LITER OF GAS AFTER THE FUEL STATION PUMP TURNS OFF. THIS IS NOT DUE TO OVERFILLING THE TANK. THIS HAPPENS EVERY TIME I FILL UP, NOT ON PARTIAL FILLS. THE GAS SPILLING IS RUINING MY PAINT AND PLASTIC AS WELL AS DAMAGING THE SERVICE STATION CEMENT AND ULTIMATELY DAMAGING THE ENVIRONMENT. (IF THIS HAPPENS TO EVERY OWNER OF A JEEP WRANGLER, MULTIPLIED BY EVERY GAS FILL-UP, JUST HOW MUCH GASOLINE IS BEING SPILLED?) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450690March 7, 2012
ENGINE AND ENGINE COOLING
AFTER DRIVING MY 07 WRANGLER HOME FROM WORK, APPROXIMATELY 35 MINUTES, I PARKED IN MY DRIVE WAY AND THE UNDER PART OF MY JEEP CAUGHT ON FIRE AND THEN THE JEEP EXPLODED, CATCHING MY HOUSE ON FIRE. MY DRIVEWAY IS ON AN DOWNWARD INCLINE. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10450435March 6, 2012
EQUIPMENT:MECHANICAL, STEERING, SUSPENSION
I OWN A 2007 JEEP WRANGLER THAT HAS A VIOLENTLY SHIMMY OR A SO CALLED "DEATH WOBBLE". IT HAS NEARLY CAUSED ME TO GO OFF THE ROAD ON SEVERAL OCCASIONS. AFTER SOME RESEARCH, I'VE COME TO FIND OUT THIS A COMMON PROBLEM AMONG JEEP OWNERS WHICH THE CHRYSLER CO. REFUSES TO ACKNOWLEDGE. IT'S BEEN TO THE DEALERSHIP TWICE AND THE PROBLEM STILL ISN'T FIXED. TO MY DISMAY, THE HAVE NO PROBLEM CHARGING ME FOR THEIR INEFFECTIVE ATTEMPTS. MY MODEL JEEP, AS WELL AS OTHERS, NEEDS TO BE RECALLED AND MY MONEY REFUNDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450451March 6, 2012
FUEL SYSTEM, GASOLINE
VEHICLE CONSISTENTLY SPEWS FUEL WHEN FILLING FUEL TANK REGARDLESS OF WHICH GAS STATION I USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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