Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11176207February 11, 2019
STEERING
MY 2018 JEEP WRANGLER HAS A STEERING ISSUE THAT CAUSES THE STEERING WHEEL TO SHAKE AND VIBRATE WHEN HITTING ROAD IMPERFECTIONS AT HIGHWAY SPEEDS. WAS PURCHASED NEW AND HAS BEEN BACK FOR REPAIRS THREE TIMES. THE STEERING DAMPENER WAS REPLACED AND THE PROBLEM STILL EXISTS. TASCA JEEP IN RI HAS HAD THE JEEP FOR A WEEK FOR THIS 3RD VISIT WITHOUT RESOLUTION. I KEEP GETTING TOLD THAT THE CHRYSLER ENGINEERS ARE NOT GETTING BACK TO THEM THRU THE " STAR" PROGRAM. WE BOUGHT THIS JEEP TO TOW BEHIND OUR RV AS WE ARE RETIRED AND HAVE NOT BEEN ABLE TO LEAVE FOR OUR RETIREMENT VENTURES AND DO NOT FEEL SAFE DRIVING OR TOWING THIS BRAND NEW JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176332February 11, 2019
SERVICE BRAKES, STEERING
ON COLD MORNINGS WHILE PARKED, THE BRAKE WILL NOT DEPRESS AND THE CAR WILL NOT START. AFTER MULTIPLE ATTEMPTS OR AFTER THE CAR WARMS UP, IT WILL START. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. ON CHRISTMAS MORNING AFTER FINALLY GETTING THE CAR TO START, THE STEERING WHEEL LOCKED UP WHILE I WAS DRIVING ON THE HIGHWAY (65 MPH) ON A STRAIGHTAWAY. IT HAPPENED TWICE THAT DAY. I WAS TOLD UNTIL THEY CAN DUPLICATE IT, THEY CANNOT FIX IT. I DO NOT FEEL SAFE IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176406February 11, 2019
UNKNOWN OR OTHER
WINDSHIELD CRACKS WITHOUT ANY SEEN PROJECTILE HITTING IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176000February 10, 2019
WHEELS
BF GOODRICH MUD TERRAIN T/A ON THE 2 DOOR JEEP WRANGLER WILLY PACKAGE IS STANDARD.. THIS TIRE IS A HAZARD FOR SUCH A LIGHT CAR IN WET CONDITIONS. MANY JEEP DRIVERS HAVE REPORTED SLIPPING ON THE ROAD EVEN AT LOW SPEEDS. ONE DRIVER WHO HAD THEM ON HIS TRUCK, SAID HIS TRUCK VERY SLIPPED ON WET ROADS LIKE HIS JEEP WRANGLER IS DOING NOW. I NOW HAVE TO DRIVE SO SLOW ON WET CURVES, WELL BELOW THE POSTED, AND MUCH SLOWER THAN ALL THE OTHER CARS. JEEP PUT A EXCELLENT OFF ROAD TIRE ON A CAR, TO BE DRIVEN ON ROADS. THE NORMAL TIRE, THE GOODYEAR WRANGLER, IS A EXCELLENT TIRE. I WAS NEVER ADVISED THAT WET ROADS WILL BE A HAZARD TO DRIVE ON. WHEN ACCELERATING ON THE ON RAMP TO I-10, MY JEEP LOST TRACTION WITH A SMALL AMOUNT OF ACCELERATION ON THE WET ROAD. EXITING THE I-35 ON WET ROADS, MY TIRES LOST TRACTION ON THE CURVE, RATED AT 35MPH, WHEN GOING UNDER 30. I ENDED UP IN THE GRASS. 30+ YEARS DRIVING. 10+ YEARS DRIVING JEEPS. NEVER AN ACCIDENT OR OFF THE ROAD. THESE TIRES ARE A HUGE SAFETY PROBLEM ON 2 DOOR WRANGLERS. JUST READ THE JEEP FORUMS AT ALL THE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176028February 10, 2019
STEERING, SUSPENSION
I WAS DRIVING THE JEEP ON THE HIGHWAY GOING THE SPEED LIMIT OF 65 MPH AND WHEN CHANGING LANES AND HITTING A BUMPY PART OF THE HIGHWAY, THE JEEP BEGAN TO SHAKE VIGOROUSLY. I HAD TO SLOW DOWN TO 40 MPH AND PULL OFF THE SIDE OF THE HWY. AFTER THIS INCIDENT, ANYTIME DRIVING THE JEEP OVER 55 MPH AND HITTING A BUMP, THE JEEP WOULD SHAKE. I WOULD HAVE TO SLOW DOWN BELOW THE SPEED LIMIT FOR IT TO REGAIN CONTROL. THE JEEP WAS TAKEN INTO THE SERVICE DEPARTMENT AND THEY INSTALLED A NEW "STEERING STABILIZER". WHEN TRAVELING ON THE HIGHWAY AGAIN GOING 65 MPH, HITTING A POTHOLE, THE JEEP BEGAN TO SHAKE AGAIN. I WAS ABLE TO REGAIN CONTROL WHEN SLOWING DOWN UNDER THE SPEED LIMIT TO 50/55 MPH. THIS IS NOT ACCEPTABLE FOR A BRAND NEW CAR. I SHOULD BE ABLE TO GO THE SPEED LIMIT ON THE HIGHWAY, HIT A BUMP, AND NOT FEEL AS IF MY LIFE IS IN DANGER. THESE CARS NEED TO BE RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED INCLUDING MYSELF AND MY PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176042February 10, 2019
STEERING
STEERING HAS EXCESSIVE STEERING WHEEL PLAY AND OVERALL VAUGNESS 1-2 INCHES LEFT AND RIGHT OF CENTER. VEHICLE WANDERS DRIVING DOWN THE ROAD AT ALL SPEEDS AND REQUIRES CONSTANT DRIVER INPUT TO KEEP IN STRAIGHT LINE. THIS ISSUE HAS BEEN HERE SINCE PURCHASE. VEHICLE HAS 1683 MILES AS OF WRITING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176053February 10, 2019
STEERING
I CURRENTLY OWN A 2018 JEEP WRANGLER UNLIMITED JL MODEL. MY COMPLAINT IS REGARDING WHAT IS KNOWN AS DEATH WOBBLE. I AM A FORMER ASE MECHANIC. I HAD 10,000 THOUSAND MILES ON MY 18 JL THAT IS COMPLETELY STOCK. I WAS TRAVELING WEST BOUND ON STATE ROUTE 33 AT APPROXIMATELY 65 MPH WHEN HIT A EXPANSION JOINT THAT CAUSE A RAPID AND RATHER VIOLENT SHAKING IN THE STEERING WHEEL THAT SEVERALLY DIMINISHED MY ABILITY TO NOT ONLY STEER MY VEHICLE BUT ALSO MY BRAKING ABILITY. YOU HAVE TO GET YOUR VEHICLE SLOWED DOWN TO UNDER 30 MPH OR COME ALMOST TO A COMPLETE STOP ON THE FREEWAY. THIS IS A SERIOUS SAFETY ISSUE WHEN YOU HAVE TO STOP IN THE MIDDLE OF THE FREEWAY. THE DEALERSHIP REPLACED THE STEERING STABILIZER PER FCA AS A SO CALLED FIX. BEING A ASE CERTIFIED MECHANIC FOR YEARS THIS HAS NEVER BEEN A FIX ONLY A COVER UP/ BAND-AID FIX TO COVER UP THE TRUE ISSUE. MY 2018 JEEP WRANGLER IS BACK AT THE DEALER AGAIN AFTER APPROXIMATELY 1000 MILES FOR THE SAME ISSUE. THAT'S EVEN AFTER FCA SO CALLED STEERING STABILIZER FIX. IF MY JEEP WAS LIFTED OR MODIFIED IN ANYWAY I CAN ACCEPT MY CHANGES COULD HAVE CAUSED THIS ISSUE. IT'S STOCK. THIS WILL MARK 6 WEEKS THE DEALER HAS HAD MY JEEP LOOKING TO TRY AND REPAIR THIS ISSUE. I CURRENTLY CAN NOT HAVE ANY FAITH IN MY JEEP TO TAKE IT ANYWHERE WITH OUT FEAR OF GETTING HIT OR HITTING SOMEONE ELSE DUE TO FCA NOT TAKING THIS ISSUE SERIOUSLY AND REPLACING STEERING COMPONENTS. FCA SAYS THIS ISSUE IS CAUSED MOSTLY BY MODIFIED OR ALTERED/ WORN FRONT ENDS. THE NEW 18 JL MODEL IS A COMPLETELY NEW FROM GROUND UP PER PRESIDENT OF FCA( MEANING THEY HAVE MODIFIED THE WHOLE STEERING/ SUSPENSION WITH THIS PROBLEM BUILT IN BY THEM). THEY NEED TO FIX THIS ASAP BEFORE DEATH WOBBLE LIVES UP TO ITS NAME! THIS HAS HAPPENED BEFORE THERE FIST ATTEMPT TO FIX IT ON NOVEMBER 15TH 2018 AND HAS HAPPENED AFTER FCA SAID FIX ON JANUARY 29TH 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175855February 9, 2019
STEERING, SUSPENSION, WHEELS
THE FRONT WHEELS OF THE VEHICLE OFTEN SHAKE VIOLENTLY AT HIGHWAY SPEEDS WHEN THE VEHICLE HITS A SMALL BUMP IN THE ROAD. OFTEN THE TRIGGERING EVENT COULD ALSO BE UNEVEN OR PATCHED SECTIONS OF FREEWAY. THE FRONT END SHAKING IS SO VIOLENT, CONTROL OF THE VEHICLE IS DIFFICULT. THE VEHICLE MUST BE SLOWED IMMEDIATELY BELOW 50MPH TO STOP THE SHAKING. THIS WILL HAPPEN AT LEAST ONCE, EVERY TIME I DRIVE ON A FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175850February 9, 2019
STEERING, SUSPENSION
AT SPEEDS OVER 45MPH, THAT IF YOU HIT A BUMP, EXPANSION JOINT, ANYTHING THAT WOULD CAUSE THE SUSPENSION TO LOAD AND UNLOAD, IT GOES INTO AN IMMEDIATE 'DEATH WOBBLE ' . YOU CANNOT CONTROL STEERING AND DIRECTION AT THIS POINT. IT VIBRATES AND SHAKES SO BAD THE SOFT TOP LATCHES CAN BECOME UNDONE. HAS BEEN SITTING IN A DEALERSHIP FOR 2 WEEKS WITH NO ANSWERS ON WHY. HAS 10,000 MILES ON IT BUT STARTED AT AROUND 9000 MILES. NOTHING AFTERMARKET ON IT AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175861February 9, 2019
STEERING, SUSPENSION, WHEELS
AT HIGHWAY SPEED THE VEHICLE DEVELOPS A PRONOUNCED SHIMMY WHICH LASTS FOR SEVERAL SECONDS WHEN ENCOUNTERING A BUMP IN THE ROAD. IDENTICAL TO WHAT WAS COMMONLY CALLED THE "DEATH WOBBLE" ON MY 97 WRANGLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175935February 9, 2019
STEERING, SUSPENSION
DEATH WOBBLE WHEN I HIT EXPANSION JOINTS ON A OVER PASS,BUMPS,PAT HOLES ETC..I BOUGHT MY JEEP A WEEK AGO AND ONLY 500 MILES ON NO MODIFICATION ALL STUCK FROM FACTORY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174964February 7, 2019
UNKNOWN OR OTHER
UPON HITTING A BUMP OF ROAD DEFECT AT HIGHWAY SPEEDS, THE VEHICLE WOBBLES UNCONTROLLABLY UNTIL SUCH TIME AS THE SPEED IS REDUCED, OFTEN TO UNSAFE LIMITS ON THE SAME HIGHWAY. THE ISSUE HAS OCCURRED ON VARIOUS OCCASIONS, TOO MANY TO LIST BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175032February 7, 2019
STEERING
IN COLD WEATHER <40, WHEN AT HIGHWAY SPEEDS, ANY TIME I TRY TO CHANGE LANES TO THE LEFT, THE STEERING BINDS AND BARELY MOVES. A FEW TIMES IT HAS SUDDENLY 'LET GO', AND WITH THE FORCE I WAS HAVING TO USE TO CHANGE LANES, ALL OF A SUDDEN MAKES THE VEHICLE ALMOST LOSE CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175035February 7, 2019
STEERING
WHEN OUTSIDE AIR TEMPERATURE IS COLD, STEERING BECOMES DIFFICULT AT 50MPH PLUS. STEERING ALMOST LOCKS UP AND LETS YOU MOVE 15 TO 20 DEGREES FROM CENTER AND WILL NOT MOVE MORE UNLESS A LOT OF FORCE IS APPLIED TO OVERCOME, THUS WHEN THIS HAPPENS USUALLY YOU GO FLYING OFF TO THE SIDE OF THE ROAD. THERE IS A TSB FOR THIS, 08-092-18 - I HAD THIS APPLIED AND DID NOT HELP LOTS OF INFORMATION ON JL FORUMS; HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/STEERING-WHEEL-LOCKING-UP.20839/PAGE-3
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175121February 7, 2019
UNKNOWN OR OTHER
FRONT LEFT WHEEL SPEED SENSOR MALFUNCTION FOUND AT DEALER WHEN PLUGGED IN DIAGNOSTICS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174735February 6, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
JEEP WONDERS FROM LEFT TO RIGHT ABOVE 40 MILES, EXCESSIVE PLAY IN STEERING WHILE DRIVING IN CITY SPEEDS AND HIGHWAY ,BOUGHT IT BRAND NEW STARTED FROM DAY ONE HAVE BROUGHT IT TO DEALERS 4 TIMES , HAVE CALLED CHRYSLER FCA CUSTOMER CARE ONLY TO B TOLD THERE IS NO PROBLEM WITH JEEP AND IT IS DOING WHAT IT IS DESIGN TO DO ,?EALER WILL NOT LOOK AT PROBLEM ANYMORE AND TELLS ME TO CALL FCA !!!DEALER OPEN A CASE ON THE JEEP FCA CAME BACK AND SAID VEHICLE IS DOING WHAT IT IS DESIGN TO TO IT IS WITHIN SPECS, .NO COPYS WERE GIVEN TO ME !!!!ASE WAS CLOSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174782February 6, 2019
STEERING, SUSPENSION
EXPERIENCING THE DEATH WOBBLE WHILE DRIVING AT HIGH SPEEDS AND EVERY BUMP OR TRANSITION FROM HIGHWAY TO THE OVERPASS I GET THE WOBBLE IF I LET OFF THE GAS IT EVENS BACK OUT. I'VE ALSO BEEN EXPERIENCING SOME PLAY IN MY STEERING WHEEL SINCE I PICKED IT UP FROM THE REPAIR. I TOOK IT IN FOR REPAIR 12/12/18 (INVOICE 557959) AND THEY REPLACED THE STEERING DAMPER. HAD IT BACK LESS THAN A MONTH AND THE DEATH WOBBLE WAS BACK. DROPPED IT OFF 2 DAYS AGO JUST GOT A CALL AND THE STEERING DAMPER IS BAD AGAIN AND BOTH TIE RODS ARE BAD. IT'S LESS THAN A YEAR OLD. I CALLED BACK TO HAVE THEM CHECK THE TRACK BAR WELD JUST IN CASE SINCE SOME HAVE A RECALL ON THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174458February 5, 2019
STEERING
STEERING FEELS LOOSE AND WANDERS AT HIGHWAY SPEEDS. HAD TWO ALIGNMENTS PERFORMED BUT DID NOT FIX THE PROBLEM. ALSO WHEN HITTING A POTHOLE OR EXPANSION JOINT AT HIGHWAY SPEEDS,THE STEERING WHEEL SHAKES VIOLENTLY AND THE CAR STARTS TO WOBBLE OUT OF CONTROL. THE ONLY WAY TO GET CONTROL OF THE CAR IS TO BRAKE AND SLOW DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174468February 5, 2019
STEERING
WHILE VEHICLE IS IN MOTION, STEERING WHEEL WILL BEGIN TO "VIBRATE" AND ALMOST WOBBLE OUT OF CONTROL, YOU HAVE TO ALMOST BRING THE CAR DOWN TO SPEED AND BACK IN CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174505February 5, 2019
STEERING
WHEN DRIVING AT HIGHWAY SPEEDS MY STEERING HAS LOCKED UP OR BECOME DIFFICULT TO TURN. IT BECOMES VERY STIFF AND VERY DIFFICULT TO CONTROL. THE LAST TIME IT LOCKED UP IT "BROKE LOOSE" WHILE TRYING TO FORCE IT TO MAINTAIN THE LANE AND I ALMOST OVER CORRECTED INTO THE TURN AT 60MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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