Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11744871June 17, 2026
ENGINE
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the Check Engine warning light illuminated. The vehicle was taken to O'Reily's, where a portable diagnostic machine was used; however, no fault codes were retrieved. The contact stated that the check engine warning light was an old warning light. In addition, the contact was informed that the vehicle could be driven. The contact stated that while driving to the residence, the check engine warning light turned off. The failure reoccurred, and the engine seized. The contact stated that the vehicle rolled near the shoulder of the road. The contact became aware of smoke coming from the engine compartment. The contact stated that a good Samaritan stopped and assisted the contact. The contact and a good Samaritan became aware of fire coming from the engine compartment near the battery. The good Samaritan attempted to extinguish the fire with a sweatshirt, then used a jug of water from inside the vehicle. No injuries were sustained. The vehicle was towed to the local tow yard. The Carvana dealer where the vehicle was purchased was made aware of the failure. The vehicle was then towed to a repair shop assigned by Carvana. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11744686June 17, 2026
ELECTRICAL SYSTEM, STEERING
I own a 2022 Jeep Wrangler Unlimited Rubicon that is included in FCA Recall 21D (NHTSA Recall 26V-363). According to FCA, high resistance electrical activity in the electric hydraulic power steering pump connection may cause overheating of combustible materials and potentially result in a vehicle fire. FCA and NHTSA have advised owners to park affected vehicles away from structures and other vehicles until a remedy is available. On or about June 2026, I contacted my local dealership, Lee Chrysler Dodge Jeep RAM, 3700 Raleigh Rd Pkwy W, Wilson, NC 27896, to schedule the recall repair. I was informed that there are currently no repair parts available and no remedy available. I was further advised that there is nothing I can do to prevent the defect from occurring and that the dealership would not notify me when parts become available. The only recommendation provided was not to park near anything flammable. My Jeep is my primary means of transportation, and I rely on it daily for work and family obligations. I continue making payments and maintaining insurance on a vehicle that the manufacturer acknowledges may present a fire risk. I believe it is unreasonable and unsafe to expect consumers to continue operating these vehicles without an available remedy or meaningful assistance. I have enrolled in the Mopar notification system to be notified when repair parts become available. I request that NHTSA review FCA's handling of this recall and determine whether additional action is necessary to protect affected consumers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744466June 16, 2026
STEERING
The contact owns a 2024 Jeep Wrangler 4XE. The contact received an email notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the recall was the fourth recall for a potential fire hazard within two years. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744475June 16, 2026
STEERING
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification on the Chrysler App for NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744484June 16, 2026
ELECTRICAL SYSTEM
The contact leased a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 26V363000 (Steering); however, the parts to do the recall repairs were not yet available. The contact stated that the message that the vehicle could not be charged because of a possible fire risk was displayed. Additionally, the contact stated that the vehicle failed to start and was in Low Power Mode while driving on several occasions. Several unknown warning lights were illuminated. During one failure the vehicle entered Low Power Mode and stalled in the middle of the road. Upon shifting into park(P) and shifting back into drive(D), the vehicle failed to respond. The check engine warning light was persistently illuminated. The contact stated that the vehicle was towed to the dealer on several occasions due to the failures. The dealer determined that the failures were electrical failures. An unknown recall repair was performed, and a battery was replaced; however, the failures persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failures and denied a vehicle buyback. The failure mileage was approximately 11.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744523June 16, 2026
STEERING
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving 60 MPH, the vehicle drove over a pothole in the road, and the steering wheel started shaking abnormally and pulled out of control. The contact stated that the vehicle was serviced by the local dealer, but the failure persisted. The contact stated that the manufacturer was not notified of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744653June 16, 2026
UNKNOWN OR OTHER
unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744481June 16, 2026
VISIBILITY/WIPER
The windshield on my 2022 Jeep Wrangler 4xe appears to have optical distortion that causes significant glare and visibility problems when driving in direct sunlight. The windshield is available for inspection upon request. The problem affects my ability to clearly see the roadway, traffic, and other vehicles when sunlight hits the windshield. The distortion creates a wavy or blurry appearance that can be distracting and reduces visibility, creating a potential safety hazard while driving. The condition has been reproduced and confirmed by me on multiple occasions. The vehicle was inspected by Hendrick Chrysler Dodge Jeep Ram in Wilmington, North Carolina, but warranty coverage was denied. The windshield has not been involved in an accident and there are no warning lights, messages, or other vehicle symptoms associated with this issue. The problem appears to be related to the windshield glass itself rather than any electronic system. The issue has been present for an extended period of ownership and is most noticeable during sunny conditions when light strikes the windshield at certain angles. I am filing this complaint because the visibility distortion creates a safety concern and I believe the windshield may have a manufacturing defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744436June 16, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
On two separate occasions, documented with the dealership, while driving, the Jeep failed to accelerate and instead decelerated. On one occasion, this occurred while I was in a single lane on ramp merging onto a highway and reached approximately 45mph. On a separate occasion, I was just pulling out of my subdivision and reaching approximately 30-35 mph when the same issue occurred. Both times, I pulled the vehicle to the side of the road as best as possible, and restarted the vehicle. The vehicle often fails to turn off, as it should. The vehicle has also failed to turn on as it should. The center screen turned off for a full trip. There is only approximately 15k miles on this 2023 Jeep Wrangler. The dealership most recently had the vehicle for 6 days but could not replicate the problem in 30 miles and there were no stored error codes besides two related to the radio generated by the HVAC module and the BCM module. An arbitrator found: Although the Customer had established proof of a nonconformity that could substantially impair the safety of the vehicle, I find that there have not been an unreasonable number of repair attempts nor days out of service. I have received three vehicle recalls warning of vehicle fire that have no known recall repair for months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744428June 16, 2026
ELECTRICAL SYSTEM
The wiring to the power steering caused several lights to come on in the vehicle and the Jeep stopped running in the middle of the road. My jeep only runs when the wire for the power steering is unhooked leaving me with no power steering. Wire is also HOT. I'm trying to get the KNOWN recall completed at a dealership so I'm not without my vehicle. It has already been 2 weeks trying to figure out the problem. Jeep does not want to authorize the repair because there is no known fix for the recall yet and they have not issued instructions to the dealership. This is unfair that I should pay for this repair or diagnostic when there is a know problem the dealership should be capable of accessing. I need my vehicle fixed ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744418June 16, 2026
ENGINE
When accelerating the jeep lags to get between causing a jerking or launching feeling despite battery being charged or not. Difficultly getting to speed because the gears wont switch quickly making it scary to pull out of stops or merging
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744413June 16, 2026
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
My safety, as well as the safety of my children and family, is under constant, severe threat. We are being forced to make financial payments on a vehicle that the manufacturer admits is a dual fire hazard and unsafe to park inside near our home, with no engineering fix currently developed to resolve the engine defect. Furthermore, the manufacturer has failed to provide a comparable, safe, or adequate utility rental vehicle to mitigate our loss of use while we wait indefinitely for these remedies. There were no warning lights or prior symptoms before the recall. This vehicle is actively subject to three major, concurrent manufacturer safety recalls carrying critical safety risks: NHTSA Campaign 25V-741 (Stellantis 68C) for high-voltage hybrid battery fire risk; NHTSA Campaign 25V-766 (Stellantis 78C) for engine casting sand contamination causing catastrophic engine failure; and the recently issued June 04, 2026 recall, NHTSA Campaign 26V-363 (FCA 21D), for an Electro-Hydraulic Power Steering Pump (EHPSP) electrical short circuit and fire risk. The combined safety risk of these defects is severe, including spontaneous vehicle fire while driving or parked, and sudden, catastrophic engine seizure leading to an unrecoverable loss of propulsion at highway speeds. The vehicle is currently available for inspection upon request and has been evaluated by an authorized manufacturer dealership. The dealer confirmed that the safety recalls apply to this specific vehicle. Out of an abundance of caution, the manufacturer has issued strict, overlapping instructions for both the battery and the EHPSP defects, advising owners to park the vehicle outside and away from structures or other vehicles until a remedy is obtained. Furthermore, for the engine sand contamination defect, the manufacturer has explicitly stated that a definitive repair remedy is not yet available, leaving the vehicle with a permanent risk of sudden mechanical failure or an engine-compartment thermal event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744369June 16, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The vehicle has an issue where when it is off and the key is nowhere near it. It turns on and makes strange noises. I have video footage of it that has been sent to the dealership and they were not able to duplicate it after a very short period of time at the dealership I’ve since had the same issue numerous times as well as the battery has since died as well. I’ve had other issues happen where the vehicle has died with no warning, and I lost all power. The vehicle often times overheats where if you touched the vehicle in certain spots, it’s burning hot. The electrical system seems to have faulty in it as things like the temperature are never accurate and seem to have issues with glitching that has not been able to be duplicated although I have video proof of that as well. Considering all of the safety recalls that have never been remedied like the battery fires. There is no actual remedy that’s been done. All they do is scan the batteries currently to see if there are current issues happening, but there have been fires that have happened to people’s vehicle since with all of the issues that I’ve had with my vehicle with it powering on when the keys are nowhere near it. It’s very scary to have a vehicle that can catch fire with all of the electrical issues currently has That have never been corrected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744146June 15, 2026
SERVICE BRAKES
ABS module randomly fails. Affects abs and traction control systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744335June 15, 2026
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE
Received third notification of recall for the vehicle that I purchased from Don Jackson Jeep Cummings, GA on March 2024 by NHTSA. The first two recall warnings were 68C and 78C that Jeep stated was remedy via software. Software cannot guarantee that no electrical battery nor engine/transmission issue b/c the check engine light came on and vehicle kept at JEEP Morrow dealership for approximately 6 weeks. Notified approximately June 20, 2026, of third recall 26V363. I have requested and had several cases open with Jeep Customer Care requesting a buyback or trade in assistance due to negative equity in the vehicle due to uncertain of fire safety issue and concern that could potentially affect the general public, neighbors, daughter, self, and dwellings (e.g. home and community). The vehicle makes loud sounds, smell like smoke due to electrical fire, decrease in speed during acceleration, etc. Constant fear of family, neighbors, public safety, and self. "Begging" Jeep Customer Care to help me transition into another safe vehicle. Constantaly met with opposition and excuses like being told by two different managers (Darrel and Michael) that they have the final decision and no one that I can escalate my legitimate complaint. Requested in writing several times from Jeep customer care to put in writing why I am not eligible for a buyback, trade in assistance, help with negative equity, etc. No response. Cases closed. Due to the multiple recalls on Jeep 200-2024 wranglers for fire safety issues and no guarantee that a fire nor transmission or motor issues will occur, requesting NHTSA mandate that Stellantis remove these vehicle off the road and recall all these vehicles and make each customer who purchased these dangers vehicles whole instead of investing 71 billion dollars to revamp a company. Start with removing the vehicle that they knew had these issues into the market for the general public to purchase before someone gets serious injured and/or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744322June 15, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
My Jeep will not operate correctly in the electric mode after a software update that was required to resolve a recall. The vehicle loses power in the electric mode and surges into the gasoline mode suddenly. This occurs after the vehicle has been driven a while and when the battery level drops below 50%. See these forums for others experiencing the same issue. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744280June 15, 2026
SEATS
Noticed Drivers seat back does not move forward to allow back seat egress in the event of a collision. The problem was confirmed by a salesman at the dealership. It has not been inspected by any others. There were no electrical warnings or symptoms only the mechanical failure of the drivers seat back to move forward when trying to gain access to or from the back seat. Only the front passenger seat allows egress from the back seat. This is a safety hazard if the passenger side is blocked in a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744275June 15, 2026
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
My Jeep Wrangler 4xe experiences an intermittent loss of propulsion and acceleration while operating in Electric Mode. Prior to the issue, the vehicle often exhibits surging and inconsistent power delivery. When the issue occurs, the vehicle may hesitate, provide significantly reduced acceleration, or fail to respond appropriately to accelerator pedal input. In some cases, a message appears stating that Electric Mode is unavailable and the gasoline engine starts. In other cases, the vehicle does not transition to Hybrid Mode and provides little or no propulsion from either the electric motor or gasoline engine. Despite pressing the accelerator pedal, including significant throttle input, the vehicle will continue rolling slowly and fail to accelerate as expected. This has occurred multiple times, including while entering roadways, crossing traffic, making left turns across oncoming traffic, and merging with traffic. On several occasions, I was unable to clear traffic as expected and was forced to take evasive action to avoid a potential collision. The condition creates a serious safety concern because the vehicle does not consistently respond when acceleration is needed to safely enter or cross traffic. The issue is intermittent and can occur multiple times during a single drive. It occurs regardless of battery charge level, battery temperature, or operating mode conditions. No warning lights or check engine lights remain illuminated after the event. I have noticed the issue may occur more frequently during rain or adverse weather conditions. My vehicle has been subject to multiple recalls, including recall 68C, but this concern has not been resolved. I am reporting this issue because I believe the intermittent loss of expected propulsion presents a safety risk to vehicle occupants and other motorists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744183June 15, 2026
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact referenced NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not associated with the recall. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 30,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744124June 15, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Spitzer Motors performed NHTSA safety recall 68 C on my vehicle. The dealer refuses to provide HV Battery State of Health percentage. Dealer told me to go to Don Nester Autogroup instead. Jeep Wave case number 96929145 was opened. The representative refused to escalate the case and was I advised to contact the dealer. Dealer did not cooperate. Jeep Wave was contacted again and the representative suggested contacting the dealer again and to call back with the case if unresolved. Representative refused to give CSI survey. The case remained unresolved and Jeep wave was contacted again. Case number 96929145 was prematurely closed. I was not notified about the case closure. There was no resolution. A new case was opened, number 97058705 to hide history. Representative advised to take the car to the dealer and pay for proper diagnosis. Representative refused to provide the CSI survey. Sale was 26 days ago and no survey was sent. The survey window closes at the 30 day mark. Dealer appears to not have reported the sale to avoid CSI. This violates NHTSA policy that recall inspections and documentation are free. Stella it’s/Jeep Wave is telling the consumer to pay for recall compliance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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