Jeep Liberty Complaints

8,882 consumer complaints on file.

#10106704January 4, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE PULLING OUT OF A PARKING SPACE THE UPPER BALL JOINTS FAILED. AS A RESULT, THE FRONT END COLLAPSED. THE CAUSE HAS YET TO BE DETERMINED. NO INJURIES REPORTED. VEHICLE WAS TOWED TO NEAREST DEALER FOR EVALUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105729January 4, 2005
WHEELS:RIM
ON OR AROUND 12/23/2004 WE RECEIVED BETWEEN 5 TO 7 INCHES OF SNOW. AFTER DRIVING ON THE UNPLOWED ROADS THE RIMS ON THE RIGHT SIDE OF MY 2004 JEEP LIBERTY BECAME PARTLY CLOGGED WITH SNOW CAUSING AN OUT-OF-BALANCE CONDITION. THIS OUT-OF-BALANCE CONDITION CAUSED ME TO HAVE TO PULL OFF THE SIDE OF I-75 NORTH NEAR THE ROUTE 20 EXIT. I DROVE ALONG THE BRIM OF I-75 TELL THE EXIT AND GOT OFF THE EXPRESSWAY. AFTER LOOKING AT THE RIMS I NOTICED THEY WERE PACKED WITH SNOW. I THEN DROVE TO A QUARTER CAR WASH AND USING HOT SOAPY WATER REMOVED THE SNOW FROM THE RIMS. THIS SAME CONDITION SHOWED UP THE NEXT DAY AND WAS FIXED IN THE SAME MANNER. I CONTACTED THE DEALERSHIP ED SCHMIDT JEEP EAGLE (26875 N DIXIE HWY PERRYSBURG, OH 43552 PHONE: 419 874-4331) AND REQUESTED A FACTORY REP. TO BE CALLED. ON 01/04/2004 I WAS CONTACTED BY A FACTORY REP. I EXPLAINED THE SITUATION TO HER AND WAS ASKED IF I HAD DRIVEN ANOTHER JEEP LIBERTY TO SEE IF IT DID THE SAME THING. I TOLD HER NO AND SHE SAID THAT IF I LIKE THE NEXT TIME WE GOT A HEAVY SNOW I CAN COME IN AND SEE IF ANY OTHER LIBERTY?S DID THE SAME THING. I THEN CALLED DAIMLERCHRYSLER REF. # 13001582 TALKED WITH A CUSTOMER CARE PERSON AND SHE CALLED THE DEALERSHIP AND WAS TOLD BY THE SERVICE MANAGER (CHUCK) THAT IF I PUT HUB CAPS ON THE RIMS THAT MAY KEEP THE RIMS FROM FILLING WITH ICE AND SNOW. THE RIM IS MANUFACTURED WITH A DEEP POCKET AT THE FRONT INSIDE OF THE RIM. THIS POCKET FILLS WITH SNOW WHEN THE VEHICLE IS DRIVEN IN SNOW. IF THIS POCKET WAS NOT THERE AS WITH OTHER RIMS, THE SNOW COULD NOT BECOME ENTRAPPED IN THE RIM CAUSING THE OUT-OF-BALANCE CONDITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104835December 31, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
FUEL LINE RELEASED GASOLINE IN THE ENGINE COMPARTMENT, IN THE AREA OF THE FUEL RAIL, RESULTING IN THE TOTAL CONSUMPTION OF THE VEHICLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10104504December 26, 2004
AIR BAGS:FRONTAL
I WAS DRIVING ON I65NORTH AT A RATE OF SPEED OF APPROXIMATELY 45- 50 MPH WHEN I HIT A PATCH OF ICE AND LOST CONTROL OF MY 2003 JEEP LIBERTY. I SPUN OUT AND HIT A CONCRETE BRIDGE ABUTMENT HEAD ON WITH SUCH IMPACT THAT MY JEEP WAS TOTALED AT OVER $20,000 IN DAMAGE. MY AIR BAG DID NOT DEPLOY AND I HIT MY HEAD ON THE STEERING WHEEL RESULTING IN A SEVERE HEAD CONTUSION REQUIRING APPROXIMATELY 30 SUTURES FROM A SKILLED PLASTIC SURGEON. THE PLASTIC SURGEON COMMENTED DURING THE PROCEDURE THAT HAD MY AIR BAGS DEPLOYED, I WOULD NOT HAVE SUSTAINED SUCH AN INJURY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10105189December 22, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING, THE VEHICLE FELT AS IF IT WAS IN NEUTRAL. UPON GETTING UP TO 25 MILES PER HOUR, THE CONSUMER STATED WHEN SHE PLACED THE VEHICLE IN SECOND GEAR SHE WAS ABLE TO GO A LITTLE FASTER. THE VEHICLE HAS 32000 MILES ON IT. CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER HOWEVER, THEY ARE NOT WILLING TO HELP. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105137December 21, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE BACKING OUT OF A PARKING SPACE AT 5 MPH LOWER DRIVER'S SIDE BALL JOINT BROKE, AND THE VEHICLE WENT DOWN. VEHICLE WAS TOWED, AND SERVICED ON THE RECALLED BALL JOINT AT 5,800 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104230December 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WARPED AT 22000 MILES, EVERE SHIMMY WHEN BRAKING ABOVE 60 MPH. HAD ROTORS RESURFACED, ROTORS ARE WARPED AGAIN AT 45000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104261December 21, 2004
AIR BAGS:FRONTAL
I WAS INVOLVED IN A REAR-END COLLISION WITH A LEXUS SUV. I RAN INTO THE BACK OF A LEXUS SUV THAT WAS UNEXPECTLY STOPPED IN FRONT OF ME AND THE ENTIRE ENGINE COMPARTMENT AND FRONT SECTION OF THE JEEP COLLAPSED FORWARD AT A 45% ANGLE, PUSHING THE ENTIRE FRONT OF THE VEHICLE TO THE FORMER LOCATION OF THE MIDDLE OF THE ENGINE. THIS WAS ON A 2003, JEEP LIBERTY WITH 13,000 MILES AND NEITHER AIRBAG IN THE JEEP LIBERTY DEPLOYED DURING THE SEVERE IMPACT OF THE CRASH. THERE IS CURRENTLY $8,000+ OF DAMAGE TO THE FRONT OF THE JEEP LIBERTY AND THE PRESTICE DODGE, IN DALLAS, TEXAS, HAS INFORMED ME THAT THIS IS NOT A MATTER FOR THEM TO DEAL WITH, BECAUSE FAILED AIRBAGS ARE CONSIDERED A FACTORY DEFECT. THE VEHICLE WAS JUST SURVEYED FOR REPAIRS TODAY BY ALLSTATE INSURANCE AND THEY ARE GOING TO REPAIR IT, BUT AFTER CONTACTING THE DEALERSHIP "PRESTIGE DODGE" AND ASKING THEM TO GO LOOK AT THE CAR TO VERIFY THE AIRBAGS HAD NOT GONE OFF. THE DEALERSHIP PROVIDED ME WITH A NUMBER FOR CHRYSLER 18009921997 TO ADDRESS THESE FAILED AIRBAGS WITH. I CALLED CHRYSLER AND THE CUSTOMER SERVICE CENTER STATED THAT IF THE COLLISION CENTER HAD ALREADY BEGUN WORK ON THE CAR THAT CHRYSLER WOULD REFUSE TO ACKNOWLEDGE THAT THE AIRBAGS DID NOT GO OFF AND THEY WOULD REFUSE TO SEND AN INVESTIGATOR BECAUSE THE COLLISION CENTER HAS ALREADY BEGUN FOLLOWING ALLSTATES INSTRUCTIONS TO REPAIR THE FRONT END OF THE VEHICLE. AT THIS POINT CHRYSLER CUSTOMER SERVICE HUNG UP ON ME.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10102037December 21, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE LOST POWER WHEN DRIVING AT 40 MPH. ALTHOUGH THE VEHICLE WAS IN GEAR IT BEGAN TO COAST BECAUSE THE ENGINE WAS NOT GETTING ANY POWER. CONSUMERTOOK THE VEHICLE TO THE DEALER AND CONTACTED THE MANUFACTURER. DEALER CONTACTED AN ENGINEER, WHO TEST DROVE THE VEHICLE 10 MILES BUT THE PROBLEM COULD NOT BE DUPLICATED. *AK THE CONSUMER ALSO INDICATED THAT THE VEHICLE DOES NOT OPERATE IN 4WD HIGH IN REVERSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103005December 15, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVERS SEAT SAFETY BELT DOES NOT LATCH. THE LATCHING MECHANISM IS STUCK IN THE CLOSE MODE. I CANNOT FASTEN MY SEAT BELT ANYMORE. ALSO NOTICE A MONTH AGO, THAT THE BELT WHEN LATCHED WAS SLIGHTLY STICKING. NOW DOES NOT WORK AT ALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103625December 13, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
VEHICLE IS OCCASIONALLY HAVING TROUBLE DECELERATING BECAUSE THE ACCELERATOR PEDAL GETS STUCK ON THE FLOOR. TAKEN TO DEALER FOR CHECKUP, BUT THE CAUSE IS UNDETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102640December 10, 2004
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
1. REPEATED RETURNS TO THE DEALER TO CORRECT A NOISE IN THE SUSPENSION. . WHILE DRIVING THE BALL JOINT SEPARATED CAUSING THE FRON WHEEL TO FALL OFF AND VEHICLE TO CRASH TO THE GROUND AND SKID TO A STOP.*AK 3. VEHICLE HAS NOT BEEN REPAIRED. DAMIER CHRYSLER AND IT'S DEALERSHIP WILL NOT ACCEPT RESPONSIBILTY FOR FAILURE AND AS OF CURRENT DATE IS SITTING AT DEALERSHIP LOT AWAITING OUTCOME OF LAWSUIT.
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10102145December 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, AIR:DISC:PADS, SERVICE BRAKES, AIR:DISC:ROTOR, SERVICE BRAKES, AIR:DRUM:SHOES/LININGS
BOUGHT THE 2003 JEEP LIBERTY BRAND NEW IN MAY, 2003. NOW A YEAR AND SEVEN MONTHS LATER, WE STILL HAVE SQUEALING BRAKES. THE DEALER IN WICHITA HAS REPLACED THE PADS 2 OR 3 TIMES, AND RE-SURFACED THE PADS ONCE OR TWICE. THEY'VE NOW DECIDED THAT THEY WILL NEED TO REPLACE THE BACK BRAKES, INCLUDING THE ROTERS. THESE PARTS HAVE BEEN ORDERED, AND WE ARE WAITING TO HAVE THIS WORK DONE. ADDITIONALLY, THE AUTOMATIC TRANSMISSION STARTED DOWNSHIFTING HARD FROM 3RD GEAR TO SECOND GEAR, AND DOWN TO FIRST GEAR. THEY REPLACED SOME PARTS IN THE TRANSMISSION, AND THIS PROBLEM APPEARS TO BE FIXED. WE'LL SEE! THEY BLAMED THE RUSTING BRAKES TO "HUMIDITY"...THE CAR NOW HAS ONLY 7,200 MILES ON IT, AND HAS BEEN KEPT INSIDE THE GARAGE EVERY NIGHT OF IT'S EXISTENCE. THE DEALER CLAIMS THAT ALL THE SQUEALING AND RUSTING OF THE BRAKES ARE DUE TO THE "HUMIDITY" IN THE AIR. WE LIVE IN THE EXACT MIDDLE OF THE US IN KANSAS. THERE'S NOT A LOT OF MOISTURE IN THE AIR INSIDE OF MY ATTACHED GARAGE. THIS BRAKE PROBLEM HAS BEEN ONGOING FROM MID 2003 TO THE PRESENT TIME IN DECEMBER OF 2004. THE CAR ONLY HAS A LITTLE OVER 7000 MILES ON IT...THE DEALER SAID THAT "THE PROBLEMS MIGHT GO DOWN IF WE WOULD DRIVE THE CAR MORE OFTEN." WE WOULD NOT RECOMMEND A JEEP LIBERTY TO ANYONE WE LIKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100830December 1, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING:HEADLIGHTS, VEHICLE SPEED CONTROL
MAJOR ELECTRICAL PROBLEMS....DASH WENT DEAD, WIPERS DEAD, POWER DOOR LOCKS DEAD, TAIL GATE LATCH RELEASED, NO HEADLIGHTS, NO SPEEDOMETER, ALL SHUT OFF WHILE DRIVING IN THE RAIN AT NIGHT AT 65 MPH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090206November 30, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE WOULD NOT HOLD IT'S SPEED WHEN GOING DOWN AN INCLINE. THE DEALER WAS NOTIFIED, AND REPLACED THE CRUISE CONTROL SERVO, BUT THE PROBLEM RECURRED. *AK (CRUISE HAD NO BACK PRESSURE WHEN GOING DOWN HILLS) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100642November 28, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING ON I684 THE ACCELERATOR GOT STUCK AT 60 MPH, I COULD NOT STOP THE CAR. I GOT OFF THE EXIT TRY TO SLOW DOWN THE CAR, WENT THROUGHT THE STOP SIGN, PULLED OVER AND HAD TO SHUT THE CAR OFF WHILE IN DRIVE TO STOP IT.*AK I BROUGHT IT TO THE DEALERSHIP, AND WAS TOLD NOTHING IS WRONG WITH THE CAR. I HAVE 1 MORE YEAR LEFT ON THE LEASE AND CHRYSLER WILL NOT TAKE ME OUT OF THE LEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100676November 28, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
LEFT UPPER BALL JOINT FAILED. THIS WAS THE SAME SIDE THAT WAS SHOWING DAMAGE DUE TO O3V460000, LOWER BALL JOINT FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101476November 22, 2004
AIR BAGS:FRONTAL
THE VEHICLE HAS BEEN INVOLVED IN THREE SEPARATE FRONTAL COLLISIONS. THE DUAL AIR BAGS DID NOT DEPLOY. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10101264November 18, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE BRAKES WERE APPLIED AT 60 MPH TO SLOW VEHICLE DOWN VEHICLE CONTINUED AT SAME SPEED. PULLED VEHICLE OVER WHEN MORE PRESSURE WAS APPLIED TO BRAKES. AN ODOR WAS COMING FROM THE BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099919November 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED TRANSMISSION SLIPPED. AS A RESULT, VEHICLE HESITATED IN ONCOMING TRAFFIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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