Jeep Liberty Complaints

8,882 consumer complaints on file.

#10220103March 5, 2008
VEHICLE SPEED CONTROL
ON 2/21/08 I TOOK MY 2006 JEEP LIBERTY TO DAVID O'NEAL AUTOMOTIVE TO HAVE MY VEHICLE CHECKED AS A RESULT OF TWO INCIDENTS THAT HAD OCCURRED DURING IT'S OPERATION AND ANOTHER OPERATIONAL PROBLEM. THE FIRST INCIDENT OCCURRED IN THE WALMART PARKING LOT AS I WAS STOPPED TO ALLOW A PEDESTRIAN TO CROSS THE PARKING LOT. THE JEEP ACCELERATED WHILE IT WAS IN A STOPPED POSITION AND I HAD TO PUT THE VEHICLE IN PARK TO AVOID HITTING THE PEDESTRIAN. ON THE SECOND INCIDENT I WAS STOPPED AT A LIGHT WHEN THE JEEP ONCE AGAIN ACCELERATED ON ITS OWN. THE OTHER PROBLEM THAT I WAS HAVING WITH THE VEHICLE IS IT'S INABILITY TO ACCELERATE EFFECTIVELY AT TIMES. THE SERVICE ADVISOR ADVISED ME THAT THEY DID GET THE JEEP TO DUPLICATE THE PROBLEM BUT THEY DID NOT GET A CODE FOR THE PROBLEM. ON 2/22/08 I SPOKE TO THE SERVICE MANAGER FOR THE DEALERSHIP WITH REGARD TO THE PROBLEMS I WAS HAVING WITH THE VEHICLE, THE ISSUE OF MY HAVING TO PAY FOR DIAGNOSTIC FEES AND REPAIRS AND THE SAFETY ISSUES INVOLVED WITH THIS MATTER. HE ADVISED ME TO WAIT UNTIL THE VEHICLE REPEATS THE PROBLEM AND BRING IT IN TO SEE IF WE CAN GET A CODE. I NOTIFIED HIM THAT THEY HAD ALREADY SEEN THE PROBLEM REPEAT ITSELF WHEN I HAD IT IN FOR REPAIR AND A CODE DID NOT ACTIVATE. HE AGAIN STATED THAT I SHOULD BRING IT IN TO SEE IF A CODE COULD BE RETRIEVED. I ASKED HIM, IF A CODE COULD NOT BE RETRIEVED, WHAT DO WE DO THEN? HE COULD NOT GIVE ME ANY DEFINITIVE ANSWER TO THIS QUESTION. ON THIS SAME DATE I RELAYED ALL OF THIS SAME INFORMATION TO THE CUSTOMER RELATIONS COORDINATOR. IN ADDITION I EXPRESSED THE FACT THAT WHEN THE REPAIR BILLS AND DIAGNOSTIC FEES WERE BEING CHARGED TO ME IT WAS OKAY TO PROCEED WITHOUT CODES BUT NOW THAT I FEEL THAT THE DEALERSHIP SHOULD BE PAYING FOR THESE COSTS, DUE TO WHEN THE VEHICLE WAS PURCHASED (1/3/2008) AND THE NATURE OF THE PROBLEM (DEFECT), THE DEALERSHIP FEELS THAT WE CANNOT PROCEED WITHOUT A CODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220176March 5, 2008
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE PASSENGER SIDE UPPER BALL JOINT BROKE. THE STEERING BECAME ERRATIC, IT BEGAN PULLING TO THE LEFT. WHEN I TOOK IT IN FOR A FRONT END ALIGNMENT I LEARNED THAT THE PASSENGER SIDE UPPER BALL JOINT WAS BROKEN. I WILL REPLACE THE BROKEN BALL JOINT AND WILL MAKE THE OLD PART AVAILABLE FOR INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220188March 5, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FRONT LEFT WHEEL FELL OF MY JEEP LIBERTY 2003, CAUSE A HEAD ON COLLISION, WITH A SERIOUS INJURY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10219773March 1, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I WAS DRIVING ALONG IN MY 2007 JEEP LIBERTY AT 34 M.P.H. WHEN ALL OF A SUDDEN THERE WAS A HORRIBLE NOISE AND THE RIGHT SIDE OF MY CAR FELL TO THE GROUND. I TRIED TO STEER SAFELY OFF THE ROAD AND FOUND THE CAR ALMOST IMPOSSIBLE TO STEER AND I WAS HEADING INTO ON-COMING TRAFFIC. I COULD HAVE BEEN INJURED OR KILLED AND I HAD TWO PASSENGERS IN MY CAR WHO WITNESSED THE SUDDEN FAILURE OF MY BRAND NEW 8 MONTH OLD CAR! IT APPEARS THAT MY LOWER RIGHT BALL JOINT FELL OUT AND BROKE MY CAR TO THE POINT MY TIRE CAME OFF MY RIM AS MY RIM BROKE WHEN THE CAR FELL TO THE GROUND. THERE IS SO MUCH FRONT END DAMAGE THAT MY CAR IS NOW TOTALED AND I AM OUT A NEW VEHICLE. THE LOCAL DEALER WILL NOT ACKNOWLEDGE THERE IS A PROBLEM AS THEY SAY THE 2007 WAS NOT PART OF THE MASSIVE RECALL ON OTHER LIBERTY'S WITH THE SAME PROBLEM. I'VE ASKED MY INSURANCE COMPANY FOR AN INVESTIGATION AND I'VE E-MAILED THE JEEP CORPORATION WITH THE SAME REQUEST, BEFORE SOMEONE ELSE GETS HURT OR WORSE! SOMEONE NEEDS TO STEP UP HERE AND INVESTIGATE THESE CARS, THEY ARE NOT SAFE AND NOW I'M LEFT WITH NO CAR AND TRYING TO SETTLE WITH MY INSURANCE COMPANY. I'M JUST GLAD THAT I WAS NOT ON THE HIGHWAY, AS MY CAR IS TOTALED FROM 34 M.P.H., I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED HAD I BEEN ON THE HIGHWAY. I'M ALSO THANKFUL MY DAUGHTER WAS NOT IN THE CAR AT THE TIME - PLEASE HELP GET THESE CARS OFF THE ROAD!! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10219669February 29, 2008
ELECTRICAL SYSTEM
I HAVE HAD THE JEEP LIBERTY SINCE 02. RIGHT BEFORE THE VEHICLE REACHED 100,000 THE REAR PASSENGER SIDE LOCK BEGAN TO MAKE ODD NOISE WHEN USING AUTO LOCKED TO UNLOCK. THEN AFTER ARRIVING TO 100,000 MY SPEEDOMETER WHEN HAY WIRE (WHEN IM GOING 60MPH IT SAYS IM GOING 0). NOW BENEATH THE GLOVE COMPARTMENT ITS FALLING APART...ITS MAKES ME WONDER...IS THAT WHY THERE WARRANTY IS ONLY UP TO 100,000? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219618February 28, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THERE ARE NO EVENTS LEADING UP TO THE PROBLEM. THAT IS THE PROBLEM. MY 2004 JEEP LIBERTY HAS A PROBLEM WITH THE WINDOWS JUST FALLING DOWN. I CAME OUT FROM WORK AND MY PASSENGER SIDE WINDOW WAS DOWN. THANK GOODNESS NO ONE STOLE ANYTHING OUT OF THE VEHICLE. WITHIN A WEEK, THE DRIVER SIDE HAS NOW FALLEN DOWN, DURING MY DRIVE TO WORK. I PURCHASED THE REPLACEMENT PARTS FROM A DEALER AND REPAIRED IT MYSELF. THE PARTS ALONE WERE ALMOST $400 FOR A PLASTIC PIECE THAT IS TEMPORARILY FIXING IT. BY THAT I MEAN, THEY HAVE NOT TRIED TO IMPROVE THE PROBLEM JUST MERELY CHARGING US TO FIX IT. I HAVE READ WHERE PEOPLE HAVE HAD THE SAME WINDOW GO OUT IN LESS THAN A WEEK, OR WALK OUT OF THEIR HOUSE AND ALL FOUR BE DOWN. THIS MAY NOT BE THE KIND OF SAFETY THAT YOU USUALLY DEAL WITH, BUT THERE HAS TO BE A REASON THIS IS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219288February 27, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 50 MPH, THE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. WHEN THE DRIVER APPROACHED A STOP SIGN, SHE NOTICED THAT THE BRAKES WERE NOT WORKING PROPERLY. THE BRAKES THEN COMPLETELY FAILED AND THE VEHICLE FELT AS IF IT WERE ACCELERATING, CAUSING HER TO CRASH INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS STILL ABLE TO BE DRIVEN, BUT THE BRAKES BARELY WORK. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 9,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10219292February 27, 2008
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
05 JEEP LIBERTY HAS HAD A CODE OF P0456 SMALL LEAK IN THE EVAP SYSTEM. WE TOOK IT TO THE DEALERSHIP AND THEY SAID THAT THEY COULDN'T FIND A PROBLEM AND IF THE CODE CAME BACK IT WOULD MOST LIKELY BE THE LEAK DETECTION PUMP. THE CODE CAME BACK TWO WEEKS LATER. I CALLED THE DEALERSHIP THEY SAID I WOULD HAVE TO PAY FOR ANOTHER DINO TEST TO SEE IF THEY CAN FIND A FAIL IN THE SYSTEM. I FOUND OUT THERE ARE HUNDREDS OF PEOPLE THAT ARE HAVING THE SAME PROBLEM. I AM SUGGESTING THAT THIS EVAP SYSTEM LEAK DETECTION PUMP IS DEFECTED IF IT BREAKS EVERY 2 YEARS, THE JEEP DOES NOT HAVE TO BE SMOGGED IN CA FOR 5 YEARS THAT'S ALOT OF VAPOR GOING INTO THE AIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219090February 25, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE FRONT AND REAR DRIVER SIDE DOORS NO LONGER LOCK AUTOMATICALLY WHEN THE VEHICLE IS PLACED INTO DRIVE. THE OTHER DOORS LOCK AS NORMAL. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE REPAIR WOULD BE HER RESPONSIBILITY. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 69,500 AND FAILURE MILEAGE WAS 68,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218836February 22, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING 20 MPH, THE CONTACT HEARD A SUDDEN NOISE AS IF SOMETHING FELL FROM THE VEHICLE. SHE PULLED OVER AND NOTICED THAT THE FAN FROM THE ENGINE FELL ONTO THE PASSENGER SIDE FRONT FLOOR, UNDERNEATH THE DASHBOARD. SHE DROVE TO HER DEALER, DROPPED OFF THE VEHICLE, AND IT IS CURRENTLY BEING REPAIRED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 19,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218741February 21, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
MY CAR JUST STOPPED ON THE HIGHWAY BECAUSE MY ELECTRONIC THROTTLE CONTROL FROZE UP. THE FREEZE UP WAS DO TO HAVING THE CAR IN CRUISE CONTROL FOR A LONG PERIOD OF TIME IN EXTREME COLD WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218429February 18, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
OUR 2005 JEEP LIBERTY LIMITED CRD HAS HAD THE LOWER FRONT SUSPENSION BALL JOINTS REPLACED AS PART OF THE VEHICLE'S RECALL NOTICE. AT APPROXIMATELY 30,000 MILES, WE WENT TO AN INDEPENDENT TIRE SHOP FOR AN ALIGNMENT DUE TO POOR TIRE WEAR AND "WANDERING" CHARACTERISTICS WHEN DRIVING AT HIGHWAY SPEEDS. THE TIRE SHOP INDICATED THAT THE VEHICLE HAD A DEFECTIVE UPPER BALL JOINT AND COULD REPLACE THE FAILED UNIT WITH PERMISSION FROM THE DEALER. THE DEALER, MEDVED JEEP, DENIED THE CLAIM. WE TOOK THE VEHICLE TO MEDVED WHO THEN CLAIMED THAT THE UPPER BALL JOINTS WERE NOT DEFECTIVE. AT APPROXIMATELY 37,000 MILES THE VEHICLE HAD A HIGHER FREQUENCY OF FRONT END CLUNKING, SO I TOOK IT BACK TO MEDVED WHO THEN CLAIMED THE NOISE WAS ONLY AN EXTRANEOUS BATTERY LOOSE UNDER THE SEAT. AT APPROXIMATELY 43,000 MILES, THE CLUNKING HAD BECOME DISTURBINGLY FREQUENT AND MORE SEVERE. I TOOK IT BACK TO MEDVED AND THEY NOW CONFIRM THAT IT'S A FAULTY UPPER BALL JOINT. HOWEVER, THEY CLAIM NO RESPONSIBILITY FOR NOT CORRECTING THE PROBLEM AT 30,000 MILES OR 37,000 MILES. THEY REFUSED TO REPLACE THE DEFECTIVE PART, AND FURTHERMORE, CALLED IN A CHRYSLER INSPECTOR WHO REPORTED THAT OUR 1-1/2" LIFT KIT CAUSED THE PROBLEMS WITH THE BALL JOINT. HOWEVER, THE BOOTS ON THE BALL JOINTS ARE STILL INTACT AND THERE IS NO VISIBLE EVIDENCE THAT INDICATES THE CAUSE OF THE BALL JOINT FAILURE (POOR MANUFACTURING VERSUS LIFT KIT). THERE HAS BEEN NO FORENSIC EVALUATION OF THE FAILURE. THE UPPER BALL JOINTS ON THIS VEHICLE HAVE A "RECORD" OF FAILURE PER ONLINE FORUMS. MANY FAILURES ARE ON VEHICLES WITHOUT LIFT KITS- POINTING TO LIKELY UNDERENGINEERED COMPONENT'S ON THE PART OF JEEP VERSUS PURELY SPECULATIVE CONCLUSIONS THAT OUR 1-1/2" LIFT KIT MAY HAVE CAUSED THE FAILURE. THE LOWER BALL JOINT ENGINEERING WAS FAULTY, AND NHTSA SHOULD EXPLORE THE RELATED FAILURES TO THE UPPER SUSPENSION BALL JOINTS. THIS IS AS POTENTIALLY SERIOUS UNDER CATASTROPHIC FAILURE AS THE LOWER SUSPENSION BALL JOINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218156February 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE IDLING ON A MODERATELY LEVELED HILL AT A STOP LIGHT, THE VEHICLE ROLLED BACKWARDS, AND ALMOST CAUSED A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY REPROGRAMMED THE PCM. WEEKS LATER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY REPAIRED IT ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V341000 (POWER TRAIN: AUTOMATIC TRANSMISSION). WEEKS AFTER THE REPAIR, THE FAILURE RECURRED A THIRD TIME. THERE ARE NO WARNING INDICATORS PRIOR TO THE FAILURES. SHE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 3,000 AND CURRENT MILEAGE WAS 13,317.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218043February 14, 2008
ENGINE AND ENGINE COOLING
DETAILS: DRIVING HOME ON A VERY COLD NIGHT; HAD CAR RUNNING ABOUT 15 MIN BEFORE GETTING ON THE ROADWAY. WHILE DRIVING AT 40 MPH, MY ENGINE DIED. NO WARNING LIGHT OF ANY KIND CAME ON. TOTAL LOCK UP OF GAS/BREAK AND ENGINE SHUT OFF. COASTED TO SHOULDER. JEEP WOULD NOT RESTART. CALLED A TOWING COMPANY AND HAD IT TOWED HOME, AND THEN TO JEEP DEALERSHIP NEXT DAY. THEY REQUESTED OIL CHANGE RECEIPTS WHICH I AM TRACKING DOWN FROM VARIOUS OIL CHANGE LOCATIONS AND GAVE ME NO ANSWER TO WHAT THE ACTUAL PROBLEM WAS WHEN I PERIODICALLY CALLED TO CHECK IN. DO I HAVE ANY RIGHTS HERE? 7/70,000 FULL WARRANTY AND ALL THEY ARE TELLING ME IS I NEED RECEIPTS. I AM AFRAID THEY WILL DENY CLAIM ANYWAY, AS SEVERAL OTHER POSTINGS INDICATE ENGINE ISSUES AND DENIAL. QUOTE TO FIX OUT OF POCKET IS $9,700 WHICH IS HIGH AND RIDICULOUS CONSIDERING NO ONE WILL TELL ME THE ACTUAL PROBLEM WITH THE CAR. AN ENTIRE ENGINE LONG BLOCK BLOCK IS $2,600 RETAIL. NO REPLY TO QUESTIONS ON REBUILD. FURTHERMORE THEY WANT TO CHARGE ME A DAILY STORAGE FEE BECAUSE THE CAR HAS BEEN THERE 3 DAYS (ONE DAY SINCE THEY GOT BACK TO ME!!!) I FEEL THIS MIGHT BE A PLOY TO GET ME TO DITCH FIXING AND FORCE ME TO BUY A NEW JEEP. I CAN'T GET ANY ANSWERS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218088February 14, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THREE(3) BROKEN WINDOW REGULATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218309February 11, 2008
ENGINE AND ENGINE COOLING
2002 JEEP LIBERTY ENGINE PROBLEMS DUE TO SLUDGE. CONSUMER STATES THAT THE ENGINE LIGHT ILLUMINATED DUE TO THE ENGINE HAVING SLUDGE IN IT FROM INFREQUENT OIL CHANGES AND/OR WEAK GASOLINE. DEALER STATED THE ENGINE NEEDED TO BE REPLACED BUT DECIDED NOT TO REPLACE IT, BECAUSE OF THE CIRCUMSTANCES WHICH CAUSED THE ENGINE TO BE IN NEED OF REPLACEMENT. *KB THE DEALER REPLACED THE CYLINDER HEADS AND EVAPORATION HOSE. THE ENGINE OVERHEATED, HOWEVER THE DEALER STATED EVERYTHING CHECKED OUT OK AND WAS PROBABLY HARD AIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217716February 11, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS OR WHILE PARKED, THE POWER TRACKING ON BOTH REAR WINDOWS CONSTANTLY FAILS. THE CONTACT STATED THAT THE REAR WINDOWS WERE NOT USED AT ALL. THE DRIVER SIDE REAR WINDOWS HAVE BEEN REPLACED THREE TIMES AND THE PASSENGER SIDE REAR WINDOW WAS REPLACED TWICE. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 68,480 AND FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217741February 11, 2008
FUEL SYSTEM, DIESEL: PRE-HEATER
2005 LIBERTY CRD DIESEL FUEL HEATER ELEMENT IS CLEARLY A FIRE HAZARD. I SEE THE INVESTIGATION PE07041 HAS BEEN CLOSED. THIS IS AN ERROR, I HAVE SEEN ON THE FORUMS MANY PEOPLE WITH THE SAME PROBLEM. ALTHOUGH MINE CAUSED A LOSS OF PRIME SO THE ENGINE NEEDED TO BE PRIMED EVERY AM UPON FURTHER INVESTIGATION I CAN SEE HOW THIS IS CLEARLY A FIRE HAZARD THAT I SUSPECT EXISTS ON ALL OF THESE VEHICLES AND UNTIL A PROBLEM EXISTS THE DISASTER IS JUST WAITING TO HAPPEN POSSIBLE CAUSING FIRES AND LOSS OF LIFE. SUGGESTION-JEEP REPLACE THE ELEMENT WITH A RACOR OR SIMILAR UNIT THAT DOES NOT POSE THE FIRE HAZARDS. I HAVE PICS I WOULD GLADLY SEND YOU AS EVIDENCE. I HAD TO PAY FOR THE REPAIR PART BUT ISSUE IS OF COURSE THIS IS THE SAME UNIT THAT HAD THE PROBLEM AND ONLY ONE AVAILABLE FROM JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217594February 10, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THIS COMPLAINT REGARDS SAFETY RECALL F23 FOR OUR 2002 JEEP LIBERTY. WHEN WE RECEIVED NOTIFICATION OF THE RECALL, WE CONTACTED OUR LOCAL JEEP DEALERSHIP IN HOUSTON, TX. THEY INFORMED US THAT THE PART WAS ON BACK-ORDER AND WOULD CONTACT US WHEN IT ARRIVED. THAT WAS OVER A YEAR AGO AND OUR CAR HAS NEVER BEEN FIXED, NOR HAS ANYONE CONTACTED US ABOUT THE PART. WE FOLLOWED UP WITH THE DEALERSHIP SEVERAL TIMES; EACH TIME WE WERE INFORMED THE PART WAS NOT AVAILABLE. WE HAVE NOT YET HAD AN INCIDENT OR CRASH, BUT CONSIDER THIS UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217608February 10, 2008
SUSPENSION, EQUIPMENT, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
JEEP LIBERTY 2002 HAS VIBRATION IN THE STEERING WHEEL THAT MAKES CONTROLLING THE JEEP VERY DIFFICULT AT SPEEDS OVER 60 MILES AN HOUR. THEN I WAS ON THE FREEWAY AND I HAD A TOTAL LOSS OFF POWER ALL MOST CAUSING ACCIDENTS THE DEALERSHIP SAID THAT THE ENGINE NEEDS TO BE TORN APART AND INSPECTED AND A RECALL OF BALL JOINTS DONE THE WORK TOOK THEM OVER A YEAR AND THE PROBLEM STILL CONTINUES THEIR IS NO WARRANTY AND I WAS CHARGED FOR THE RECALL REPAIR WORK I ASKED FOR THE INSPECTION REPORT SHOWING THE WORK ON THE ENGINE HEADS AND RECALL WORK DONE WHEN I PICKED UP MY JEEP THEY GAVE ME AN INVOICE THAT SHOWED BATTERY AND SPARKPLUG FOR $2085.00 FAILING TO PRESENT ME WITH REPORTS I ASKED FOR THEY SAID ALL WORK IS WARRANTED FOR 1YR 12,000 MILES I DROVE THE JEEP LIBERTY BACK TO SERVICE DEPT AFTER HAVING ANOTHER FACILITY LOOK AT THE ENGINE TO CONFIRM IF WORK HAD BEEN DONE IT HAD NOT BEEN TOUCHED REPORTED THE MECHANIC AND I AM NOW SCARED TO DRIVE OR OWN THIS VEHICLE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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