Jeep Liberty Complaints

8,882 consumer complaints on file.

#10268752May 14, 2009
ELECTRICAL SYSTEM
ABS, ESP, AND MAIN BRAKE LIGHT FLASHING ALARM CHIME GOING OFF. BEEN TO DEALER TWICE. BCM HAS BEEN CHANGED TWICE, INSTRUMENT CLUSTER HAS BEEN REPLACED. NO DX CODES BEING SENT SO DEALER CAN'T DO ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268476May 12, 2009
FUEL SYSTEM, GASOLINE
WHEN FILLING THE GAS TANK PRESSURE BUILDS IN THE TANK AND FORCES THE GAS BACK OUT UNDER PRESSURE CREATING A SPRAY THE COVERS THE PERSON FILLING THE TANK, AND SIDE OF THE VEHICLE. THIS IS CAUSED BY A BROKEN / CLOGGED FUEL TANK VENT. THIS OCCURS EVERYTIME YOU FILL THE TANK. TRYING TO FILL THE TANK AT A LOW FILL RATE DOESN'T IMPROVE THE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268560May 12, 2009
PARKING BRAKE
MY WIFE OWNS A 2003 JEEP LIBERTY CAR WOULD NOT STOP WHEN THE EMERGENCY BRAKE WAS APPLIED ALMOST HIT ANOTHER CAR ON A HILL./INCLINE. FOUND THAT CHRYSLER LIED ABOUT THE RARE EMERGENCY BRAKE BEING SELF ADJUSTING. WE FOUND AFTER REMOVAL OF THE DRUM THAT THE BRAKE IS NOT SELF ADJUSTING. THE BRAKE NEEDS TO BE ADJUSTED EVERYTIME AT THE DEALER. CHRYSLER KNOWS ABOUT THIS AND HAS HID THIS ITEMS FROM THE CONSUMER. EVEN AUTO PARTS SHOP KNOW OF THIS AND SELL AN ADJUSTING TOOL THE ADJUSTMENT NEEDS TO BE MADE FROM UNDERNEATH THE CAR THROUGH A PORT ON THE INSIDE BRAKE HUB ASSEMBLY. THIS IS A SERIOUS SAFETY HAZARD THAT IF IN A CRISIS THE EMERGENCY BRAKES NEEDS TO BE DEPLOYED IT WILL FAIL AND A SEVERE OUTCOME IS EVIDENT. THERE IS NO WAY A CONSUMER CAN GET UNDER THE CAR EVERYTIME TO MASK THIS ADJUSTMENT. I THOUGHT IT WAS THE LAW TO HAVE A SELF ADJUSTING EMERGENCY BRAKE ON A VEHICLE. I AM SENDING THE DEALERSHIP A CERTIFIED LETTER REGARDING THIS IN CASE THERE IS AN UNFAVORABLE OUTCOME FROM AN EVENT DUE TO THIS SAFETY HAZARD. THIS IS AN IMMEDIATE SAFETY HAZARD THAT NEEDS IMMEDIATE CORRECTION. DEALER ACTUALLY ALLOWED VEHICLE BACK ON HIGHWAY TO CONSUMER IN A NON WORKING CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268278May 9, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATORS HAVE A BAD MOUNTING PART MADE A PLASTIC THAT BREAKS. THIS CAUSES THE WINDOW GLASS TO DROP DOWN INTO THE DOOR UNEXPECTEDLY. SO FAR I HAVE HAD THIS HAPPEN ON ALL OF THE DOORS AND THE PART CHRYSLER WAS SENDING WAS ALSO DEFECTIVE. NOW THEY ARE PUSHING A PART THAT REQUIRES THE GLASS TO BE REPLACED ALSO. THIS SHOULD BE A RECALL, THERE ARE THOUSANDS OF COMPLAINTS ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267804May 5, 2009
SUSPENSION:FRONT
WAS TURNING RIGHT ONTO A BUSY ROAD WHEN THE FRONT UPPER BALL JOINT FAILED. MANAGED TO GET TO THE SIDE OF THE ROAD. WAS TOLD BY A LOCAL DEALER THAT CHRYSLER WOULD NOT DO ANYTHING FOR THIS, REGARDLESS OF THE NUMEROUS COMPLAINTS I'VE READ ABOUT ONLINE. I REPLACED THE UPPER CONTROL ARM MYSELF. $226.00 IN PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267629May 4, 2009
SEAT BELTS
JEEP LIBERTY 2002 FRONT DRIVER SEAT BELT DOESN'T UNLATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267688May 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE, WHEN GOING DOWN MY DRIVEWAY, STEEP GRAVEL, UNLOCKS THE TORQUE CONVERTER AT AROUND 1400-1500 RPM, ALLOWING THE VEHICLE TO 'FREEWHEEL', SIMILAR TO MY OLD 1933 PLYMOUTH. DESPITE NUMEROUS COMPLAINTS OVER THE PAST TWO YEARS, THE CHRYSLER REPRESENTATIVES INSIST THAT THIS IS NORMAL. EVERY TRANSMISSION SHOP I HAVE CONSULTED, AND EVERYONE I KNOW, BELIEVES THIS IS NOT A NORMAL FUNCTION OF THE TRANSMISSION, AND IN MY ONE MILLION PLUS MILES OF DRIVING, I HAVE NEVER ENCOUNTERED IT ON ANY OTHER AUTOMATIC TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267715May 4, 2009
TIRES, TIRES:TREAD/BELT
I PURCHASED 4 GOODYEAR TIRES IN OCT 2006,I HAVE A 2006 JEEP LIBERTY SPORT,I HAVE LESS THAN 15,000 MILES ON THESE TIRES,I WAS TOLD BY THE GOODYEAR STORE MANAGER THAT THESE TIRES ARE PREMATURELY WEARING, I ASK WHAT COULD BE DONE TO SATISFY THIS AND WAS TOLD IN A LETTER BY GOODYEAR THAT I WOULD HAVE TO BRING IN THE JEEP AND ALL 4 TIRES WOULD HAVE TO BE REMOVED FROM THE JEEP AND BE SENT TO GOODYEAR FOR FURTHER EVALUATION, I ASKED HOW AM I GOING TO GET MY JEEP HOME AND I WAS TOLD THAT I WOULD HAVE TO PURCHASE TIRES, I EXPLAINED THAT I AM A DISABLED VETERAN AND I COULDN'T AFFORD TO JUST PICK UP AND BUY 4 NEW TIRES, I AM ONLY ASKING FOR REPLACEMENT TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266928April 27, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, STEERING:RACK AND PINION, WHEELS:LUGS/NUTS/BOLTS/STUDS
LETTER FROM FTC FORWARDING CORRESPONDENCE FROM CONGRESSMAN MCHUGH ON BEHALF OF CONSTITUENT CONCERNING HIS COMPLAINT WITH CHRYSLER CORPORATION REGARDING HIS JEEP LIBERTY. *NJ THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED DUE TO A FAULTY OXYGEN SENSOR AND A CRUNCHING SOUND WAS HEARD WHENEVER THE CONSUMER MADE A RIGHT TURN. THE DEALER INFORMED THE CONSUMER THE CRUNCHING SOUND WAS A RESULT OF POWER STEERING FLUID LEAKING AND THE REPAIR WOULD COST $825.00. A NEW RACK AND PINION GEAR AND PRESSURE LINES WERE NEEDED. THE CONSUMER STATED THE VEHICLE ONLY HAD 40,000 MILES, HOWEVER THE DEALER ADVISED THAT THE VEHICLE WOULD STILL BE SAFE TO DRIVE. HOWEVER, WHILE DRIVING, THERE WAS A NOISE COMING FROM THE FRONT DRIVERS SIDE WHEEL WELL. JUST BEFORE THE CONSUMER COULD EXIT THE HIGHWAY, THE LEFT FRONT WHEEL FELL OFF THE VEHICLE. THE PLASTIC FENDER ABOVE THE DISLODGED WHEEL WAS RIPPED AWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266748April 26, 2009
SERVICE BRAKES, HYDRAULIC
HAD JUST PURCHASED A JEEP LIBERTY USED --FIRST TIME I DROVE IT ON A WET ROAD-I WAS BRAKING AS USUAL AT A RED LIGHT--THE CAR SKIDDED AND SWERVED 40 FEET, FINALLY STOPPING BUT NOT BEFORE I HAD TO VERY OFF THE ROAD TO AVOID HITTING THE CAR IN FRONT OF ME --I WAS ONLY GOING 30-35 MILES AN HOUR WHEN I STARTED BRAKING--I WAS TERRIFIED BY THE FACT THAT THE CAR WOULD NOT STOP AND COULD ONLY IMAGINE WHAT WOULD HAVE HAPPENED UNDER DIFFERENT CIRCUMSTANCES!! --TOOK THE CAR INTO THE JEEP DEALERSHIP--THEY SAID THE BRAKES WERE FINE --I HAD NEW TIRES PUT ON THE CAR --EVEN THOUGH THE DEALERSHIP SAID THE TIRES WERE FINE TOO --THE SECOND TIME -(--WET ROAD)--I WAS GOING ABOUT 25 MILES AND HOUR AND LIGHTLY BRAKED ----CAR SLID INSTEAD OF STOPPING---SAME DAY---NOW VERY CAUTIOUS, I CAREFULLY HIT THE BRAKES WHEN A CAR QUITE A DISTANCE AHEAD OF ME PULLED OUT --AGAIN--I WAS ONLY GOING ABOUT 35MPH---FORTUNATELY I STARTED BRAKING THE SECOND I SAW HIM BECAUSE THE CAR SKIDDED 30-40 FEET AT LEAST, TURNING TOWARD THE RIGHT, AND FINALLY STOPPED 3 CAR LENGTHS BEFORE I WOULD HAVE HIT THIS CAR IN THE DRIVER SIDE DOOR ---HAD I NOT HAD THE PREVIOUS INCIDENT JUST MINUTES BEFORE ---I WOULD HAVE BEEN GOING 60 MILES AN HOUR AND NOT BEEN ABLE TO AVOID AN ACCIDENT--I WENT ONLINE TODAY --THERE ARE NUMEROUS SIMILAR COMPLAINTS WITH JEEP LIBERTY'S--ONE PERSON REFERS TO HER LIBERTY AS A DEATH TRAP--ANOTHER MAN SAID HIS WIFE COMPLAINED OF THIS AND HE DIDN'T BELIEVE HER UNTIL HE SKIDDED THROUGH AN INTERSECTION GOING ONLY 20 MPH!!! SOMEONE ELSE, KNOWING THIS PROBLEM , SIMPLY TRADED HIS VEHICLE TO AN UNSUSPECTING BUYER ---THIS DEFECT IS FRIGHTENING!!!! THIS IS A CAR I RARELY DRIVE-- FORTUNATELY BECAUSE NOW I CAN'T TAKE IT ON THE ROAD FOR FEAR OF HAVING A SERIOUS ACCIDENT!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266780April 26, 2009
STEERING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WE DRIVE A JEEP LIBERTY 2002 WHICH WE PURCHASED AT CARMAX IN ARLINGTON,TX IN 2006. DESPITE HAVING NUMEROUS PROBLEMS WITH ELECTRIC WINDOWS FOR WHICH THEY HAD TO REPLACE UNDER THE EXTENDED WARRANTY, WE BEGAN TO NOTICE A LOUD POPPING SOUND COMING FROM THE FRONT END WHEN WE MAKE A HARD LEFT OR RIGHT TURN. WE TOOK THE CAR TO A SERVICE MECHANIC, DIAGNOSED CV AXLES,BALL-JOINT PROBLEMS. ATTEMPT MADE TO CORRECT IT IN SEVERAL OCCASIONS, BUT THE PROBLEM RE-OCCURRED AND GETTING MORE WORRISOME BY THE AMOUNT IF TIME IT HAPPENED IN A DAY AND 7 DAYS/WEEK. WE ALSO TAKE NOTICED THAT WE'RE NOT THE ONLY ONE (JEEP OWNERS) WITH THIS PROBLEM, WE ARE TIRED TO TAKE THE JEEP TO REPAIR MECHANICS AND TRULY, WE FEEL UNSAFE TO DRIVE IT ON THE FREEWAY. WHAT IS THE SOLUTION? WILL CHRYSLER FIX THE PROBLEM? THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266689April 25, 2009
STEERING
THERE WASN'T AN INCIDENT/FAILURE IN THIS CASE, HOWEVER I AM HOPING TO PREVENT ONE FROM OCCURRING. OVER 950 PEOPLE HAVE THE SAME PART (A POWER STEERING HOSE) ON BACK ORDER. IF THAT MANY PEOPLE HAVE HAD TO ORDER THIS PART, ISN'T IT DEFECTIVE? MEANWHILE, WELL OVER 900 OF US CONTINUE TO DRIVE A JEEP IN WHICH THE STEERING CAN GO OUT AT ANY MOMENT, CAUSING HOW MANY POTENTIAL INJURIES AND DEATHS? I THINK THIS SHOULD BE LOOKED INTO-IT IS DEFINITELY A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266521April 23, 2009
SUSPENSION:REAR
NEAR COLLISION DUE TO TORQUE PROBLEM, VEHICLE MOVES SLIGHTLY LEFT WITH ACCELERATION AND MOVES SUBSTANTIALLY RIGHT WITH DECELERATION. IF YOU RELEASE GAS PEDAL IN A CURVE VEHICLE MOVES RIGHT ABOUT 1.5 FEET. DEALER TEST DROVE FOUND VEHICLE SHIFTING TO LEFT AND RIGHT BASED ON ACCELERATION AND INSPECTED VEHICLE INITIALLY COULD NOT FIND FAULT. ONLY THROUGH LOST JEEP FORUMS WITH OTHER OWNERS OF JEEP LIBERTY COMPLAINTS OF SAME PROBLEMS FOUND AND THE FIX WAS THAT ALL OF THE REAR BUSHINGS ARE WORN ON THE LOWER CONTROL ARMS AND POSSIBLE THE UPPER TRI-LINK ARM/BUSHING NEED REPLACEMENT WITH THE REAR UPPER BALL JOINT IF MOVEMENT PRESENT. REAL PROBLEM IS THAT DUE TO THE LOWER CONTROL ARMS BUSHINGS WORN OUT THAT THE REAR DIFFERENTIAL IS SHIFTING SLIGHTLY CAUSING THE VEHICLE TORQUE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266384April 22, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATOR FAILED THIS IS SECOND TIME A WINDOW REGULATOR HAS FAILED ONE BACK AND ONE FRONT WINDOW. THIS IS NOT ONLY A HAZARD BUT COULD CAUSE MORE DAMAGE IF RAINING. THERE IS ALSO A CHILD HAZARD IF THE WINDOW CAME DOWN AT THE WRONG TIME. BAD PART STILL UNDER WARRANTY THEY WILL FIX BUT NEED NEW TYPE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265704April 17, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHERE TO BEGIN...WE HAVE HAD THE WINDSHIELD WASHER RESERVOIR REPLACED TWICE, ALL 4 WINDOW MOTORS AND ONE OF THEM TWICE, AIR CONDITIONER TWICE, SOME SMALL PINION OR SOME DEVICE THAT TOOK ALL POWER FROM THE VEHICLE, PLUS THE RECALLS, ALL THE DIRECTIONALS ON THE AIR VENTS, I HAVE HAD THIS CAR IN THE SHOP SO MUCH, THAT I THINK IN ANOTHER 6 MONTHS I WILL HAVE A BRAND NEW CAR AGAIN....I AM JUST THANKFUL IT IS UNDER WARRANTY...BUT THIS CAR HAS BURNT US ON JEEP!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265437April 15, 2009
LATCHES/LOCKS/LINKAGES
THE REGULATOR MOTOR OF THE REAR DRIVER SIDE WINDOW MALFUNCTIONED AND THE WINDOW SLID DOWN THE TRACK. CONSEQUENTIAL DAMAGE OF THIS DEFECT CAUSED THE DOOR LATCH TO BRAKE, MAKING THE DOOR INOPERABLE. THE CONSEQUENCE IS A SAFETY HAZARD IF AN ACCIDENT OR ROLLOVER REQUIRED THE PASSENGER TO EXIT THE AUTOMOBILE. THE FAILURE OF REGULATOR ELECTRIC WINDOW MOTORS IS COMMONPLACE ON CHRYSLER PRODUCTS, WHEREAS, THESE OCCURRENCES ARE ALL OVER THE INTERNET. THE DEALER FIXED THE PROBLEM AT A COST OF $600. THE VEHICLE WAS OUT OF CHRYSLER WARRANTY, AND THE EXTENDED WARRANTY INSURANCE CARRIER WOULD ONLY COVER THE MOTOR. THEY DID NOT COVER THE BROKEN DOOR LATCH, OR THE WINDOW GLASS. AFTER SEVERAL CONVERSATIONS WITH CHRYSLER, THEY ADMITTED TO HAVING A RUNNING CHANGE IN THE ENGINEERING OF THE ELECTRIC WINDOW ASSEMBLY, AND YOU CANNOT BUY THE REGULATOR MOTOR SEPARATELY. YOU MUST BUY THE GLASS WINDOW AND THE ENTIRE ASSEMBLY TOGETHER. I BELIEVE THE HISTORY OF THIS FAILURE WARRANTS A RECALL BY THE MANUFACTURER FOR SAFETY CONCERNS WITH THE DOOR LATCH BREAKING AS A RESULT OF BAD ENGINEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265538April 15, 2009
SEAT BELTS
DRIVERS SEAT BELT BUCKLE (FEMALE END) RELEASE REMAINS RETRACTED AFTER RELEASE OF THE MALE END. THE BUTTON EITHER MUST BE PRIED BACK UP TO LATCH THE SEAT BELT, OR, AFTER NUMEROUS TRIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265260April 14, 2009
POWER TRAIN:MANUAL TRANSMISSION
CLUTCH SAFETY SWITCH ON 2006 JEEP LIBERTY (3.7 L GAS ENGINE) FAILED AFTER 40 K. IRONICALLY, THIS REQUIRES REPLACEMENT OF THE ENTIRE MASTER CYLINDER (COST $375). WOULD IGNORE PROBLEM, BUT THIS ALSO DEACTIVATES THE CRUISE CONTROL. SILLY DESIGN IN THAT A SIMPLE SWITCH FAILURE REQUIRES HYDRAULIC SYSTEM WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265342April 14, 2009
ENGINE AND ENGINE COOLING:ENGINE
JEEP LIBERTY 08, ENGINE HESITATE AND RUNS ROUGH WHEN DRIVING AT A STEADY 42-MPH AND TRYING TO ACCELERATE. TEST WAS PERFORMED BY TECH AND CONCERN WAS VERIFIED. TECH CONTACTED ENGINEERS AND WAS ADVISED TO REPLACED TORQUE CONVERTER. TORQUE CON. WAS REPLACED BUT STILL HAVE THE SAME PROBLEM WITH THE VEHICLE. NOTHING CHANGED. THIS IS THE SECOND ATTEMPT TO FIX THIS PROBLEM. FIRST ON JANUARY AND NOW IN APRIL 14, 2009. VEHICLE BOUGHT ON NOVEMBER 28, 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264946April 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, A ONE AXLE TRAILER WAS ATTACHED TO THE VEHICLE. THE VEHICLE EXHIBITED AN EXTREMELY LOW POWER RESPONSE. IN ADDITION, THE FUEL MILEAGE WAS POOR. THE FAILURE OCCURRED WITHOUT WARNING. IN 2007, THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V460000 (POWER TRAIN:AUTOMATIC TRANSMISSION); HOWEVER, IT HAS NOT CORRECTED THE ISSUE ADDRESSED IN THE SAFETY DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE HORSEPOWER WAS REDUCED AFTER THE RECALL REMEDY WAS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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