Jeep Liberty Complaints

8,882 consumer complaints on file.

#10399107May 4, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I'M WORKING IN A BIG CITY AND PARK MY CAR ALL DAY IN A OPEN PARKING LOT. THE LEFT REAR WINDOW OF MY CAR WAS OPEN, NOT SURE IF IT WAS OPEN ALL DAY.. FOR RIGHT NOW IM DUCK TAPING THAT WINDOW FROM THE INSIDE, NOTHING HAS BEEN DONE YET WAITING TO ORDER AND HAVE IT FIXED, PART ALONE WILL COST AT LEAST $ 150.00 AND THEN REPAIR COST????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399136May 4, 2011
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE DRIVER THOUGHT THAT SHE HAD A FLAT TIRE, BUT CONTINUED TO DRIVE. THE DRIVER INSPECTED THE VEHICLE AND NOTICED THAT THE REAR DRIVERS SIDE CONTROL ARM HAD FRACTURED. THE DEALER WAS CONTACTED AND ADVISED HIM THAT THERE WAS NO RECALL FOR THAT COMPONENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398850May 3, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT ALL FOUR WINDOWS MALFUNCTIONED AND OPENED INDEPENDENTLY. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED THE CONTACT THAT THE REGULATORS WOULD NEED TO BE REPLACED DUE TO A PLASTIC COMPONENT. THE VEHICLE WAS REPAIRED SIX TIMES AND FOR THE SAME EXACT FAILURE. THE MOST RECENT FAILURE WAS THE SEVENTH OCCURRENCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398529May 2, 2011
EXTERIOR LIGHTING
WHILE DRIVING WITH HEADLIGHTS ON. HEADLIGHTS WITH FLICKER ON AND OFF INTERMITTENTLY. IT OCCURS RANDOMLY EVERY NIGHT. PROBLEM HAS BEEN HARD TO DIAGNOSE AND NO REPAIR AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398429May 1, 2011
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL MY GAS TANK UP A BUNCH OF GAS SPILLS OUT ALL OVER THE JEEP, THE GROUND AND ME. THIS HAS BEEN HAPPENING FOR AROUND 6 MONTHS NOW. THIS HAPPENS AT EVERY GAS STATION I'VE USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398325April 30, 2011
AIR BAGS
THE PASSENGER SIDE AIRBAG LIGHT IS ON (MEANING THE AIRBAG IS OFF) WHEN THERE IS NO WEIGHT ON THE SEAT. THIS IS CONCERNING BECAUSE WHEN AN ADULT SEATS IN THE SEAT, THE LIGHT WILL TURN OFF BUT WILL THE AIRBAG BE TURNED ON? THE SEAT IS SUPPOSED TO DETECT A CHILD AND TURN OFF THE AIRBAG. HOWEVER, IT IS JUST TURNING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398190April 29, 2011
FUEL SYSTEM, GASOLINE
I HAVE A 2005 JEEP LIBERTY THAT SPEWS GAS WHEN IT IS REFILLED. THE FIRST INCIDENT OCCURRED IN 2009 AND HAS PROGRESSIVELY GOTTEN WORSE. THE DEALERSHIP HAS OFFERED NO REMEDY FOR THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398225April 29, 2011
STEERING:COLUMN, ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THE IGNITION ROD WITHIN THE STEERING COLUMN FAILED AND THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THE FAILURE AS A STEERING COLUMN PROBLEM. THE STEERING COLUMN WAS REPLACED BY THE MECHANIC FOR $489 AT THE OWNERS EXPENSE. CASE #20734725 WAS FILED WITH THE MANUFACTURER WHO STATED THAT THERE WOULD BE NO REIMBURSEMENTS DUE TO THE MILEAGE, AND BECAUSE THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED CHRYSLER DEALER; THEREFORE THE CASE WOULD BE CLOSED. THE FAILURE MILEAGE WAS 106,000. UPDATED 06/06/11 *BF THE CONSUMER STATED THE VEHICLE WOULD NOT START ON SEVERAL OCCASIONS AFTER COMPONENTS WERE REPLACED TO TRY AND RECTIFY THE PROBLEM. THE CONSUMER STATED INSIDE THE STEERING COLUMN THERE IS AN IGNITION ROD WHICH MUST MAKE CONTACT IN ORDER FOR THE VEHICLE TO START THE IGNITION ROD. UPDATED 06/20/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398106April 28, 2011
AIR BAGS:SIDE/WINDOW, POWER TRAIN:DRIVELINE
TL*THE CONTACT OWNS A 2009 JEEP LIBERTY. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT NOTICED THAT BOTH THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE DRIVE SHAFT HAD FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT WATER HAD GOTTEN INTO THE HEAT SHIELD WHICH CAUSED IT TO FRACTURE AND AFFECTED THE AIR BAGS. THE MANUFACTURER ADVISED HIM TO SPEAK WITH THE DEALER TO RESOLVE THE MATTER BUT OFFERED NO ADDITIONAL ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398078April 27, 2011
ENGINE AND ENGINE COOLING:ENGINE
STOPPED TO GET GAS. SHUT OFF ENGINE. ENGINE DID NOT WORK ANY MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397478April 26, 2011
FUEL SYSTEM, GASOLINE
I PURCHASED MY 2008 JEEP LIBERTY 4X4 IN NOVEMBER 2010, AND EVERY SINGLE TIME I HAVE FILLED UP WITH GAS, THE FUEL SPILLS OUT OF THE TANK JUST AS THE NOZZLE SHUTS OFF. THIS HAS HAPPENED AT EVERY GAS STATION AND EVERY TYPE OF PUMP I HAVE USED. IT IS VERY FRUSTRATING BECAUSE THE GAS RUNS DOWN THE SIDE OF THE VEHICLE (NEAR THE EXHAUST), ONTO THE GROUND, AND OFTEN GETS ON ME. I CANNOT IMAGINE THIS IS SAFE. NOT ONLY IS THE SPILL HARMFUL TO THE ENVIRONMENT, IT IS ALSO A FIRE HAZARD. AND, WITH FUEL PRICES CREEPING UP, I BECOME MORE AND MORE FRUSTRATED AT THIS WASTED FUEL THAT I AM PAYING FOR. I HAVE CONTACTED MY DEALERSHIP ABOUT THE ISSUE AND THEY INFORMED ME THAT A SIMILAR ISSUE WAS FOUND IN 2007-2008 JEEP WRANGLERS, BUT THERE WAS NO RECALL. PLEASE MAKE CHRYSLER TAKE RESPONSIBILITY FOR THE FAULTY VALVE THAT IS SUPPOSEDLY CAUSING THIS ISSUE - FOR THE SAFETY AND PIECE OF MIND OF ALL LOYAL JEEP OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397413April 25, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY LIMITED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A LOUD POPPING NOISE WHILE THE VEHICLE WAS IDLE. AS THE CONTACT ACCELERATED TO 20 MPH, SHE REALIZED SHE HAD LITTLE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST AND CONFIRMED THAT THE REAR CONTROL ARM WAS RUSTED AND FRACTURED. THE VEHICLE WAS REPAIRED AND THE DEALER ADVISED THAT THE PASSENGER SIDE CONTROL ARM WAS ALSO RUSTED AND COULD FRACTURE AT ANY TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE CURRENT MILEAGE WAS 61,000 AND THE FAILURE MILEAGE WAS 60,000. UPDATED 06/24/11 *BF UPDATED 1/18/2012 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397361April 25, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE A 2002 JEEP LIBERTY. I HAD A NEW TRANSMISSION PUT IN JANUARY 2011. THE JEEP HAS ABOUT 202000 MILES. NOW I AM TOLD THAT I NEED A NEW ENGINE. I HAVE ALWAYS DONE THE OIL CHANGES AS NOTED. THE JEEP IS NOT EVEN WORTH THE COST OF A REBUILT ENGINE. NOW AM READING THAT CHRYSLER KNOWS ABOUT THIS PROBLEM BUT ARE DENYING THE ENGINE SLUDGE. I WILL BE A PARE OF ANY CLASS ACTION SUIT AGAINST THEM. THIS IS CRAZY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397237April 24, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2003 JEEP LIBERTY AND THE ELECTRIC WINDOW MOTORS HAVE GONE OUT 4 TIMES FROM 2007 TO PRESENT. 3 MOTOR/REGULATORS HAVE STOPPED WORKING IN THE REAR DRIVE WINDOW (THE ORIGINAL AND 2 REPLACEMENTS), AND NOW THE PASSENGER SIDE WINDOW MOTOR IS OUT. THE WINDOW JUST DROPS AND WILL ONLY MOVE MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397228April 23, 2011
FUEL SYSTEM, GASOLINE
2006 JEEP LIBERTY GAS SPILL WHEN FUELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397148April 22, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN SUDDENLY THE REAR PASSENGER SIDE WINDOW GLASS RELEASED DOWNWARD IN THE OPEN POSITION. THE CONTACT TEMPORARILY SECURED THE WINDOW GLASS WITH DUCK TAPE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED THAT THE FAILURE WAS RELATED TO A DEFECTIVE WINDOW REGULATOR. THE DEALER ALSO ADVISED THAT THE FAILURE WAS A COMMON ISSUE WITH THE MAKE AND MODEL VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397691April 19, 2011
VISIBILITY
I'VE NOW REPLACED TWO WINDOW REGULATORS...WELL, NOT EXACTLY THE WHOLE THING. AFTER DOING MY RESEARCH I FOUND A PERSON THAT FABRICATES THE VINYL PLASTIC PIECE THAT IS ALWAYS UNDER STRAIN THAT LITERALLY SUPPORTS THE WINDOW OUT OF .... METAL! (GENIUS). I'VE PURCHASED ONE FOR ALL THE WINDOWS AND AM INSTALLING THEM AS NEEDED. WHO IN THEIR RIGHT MIND WOULD THINK THAT LITTLE PIECE OF PLASTIC IS GOING TO WITHSTAND THE TEST OF TIME? THIS WAS A VERY VERY POOR ENGINEERING SOLUTION. A SOFT MATERIAL LIKE THAT SHOULD NOT BE PUT UNDER CONSTANT STRAIN OF PULL AND WEIGHT. THIS IS TRULY A FAUX PAS ON CHRYSLERS' BEHALF. IT'S LIKE THE PART WAS DEPLOYED TO ENSURE CONSTANT INCOME DUE TO REPAIR! I'VE READ HUNDREDS AND GLANCED AT THOUSANDS OF ISSUES REGARDING THIS DESIGN AND PART. I AM JUST BESIDE MYSELF FROM THE MANUFACTURERS LACK OF RESPONSE. SHAME ON YOU JEEP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397692April 19, 2011
STEERING
VEHICLE STARTED MAKING CRUNCHING NOISES WHEN GOING OVER BUMPS (DIPS, SPEED BUMPS/HUMPS, RAILROAD TRACKS) ISSUE WASN'T CONSTANT, TENDED TO HAPPEN IN THE EARLY MORNINGS OR LATE NIGHTS WHEN THE WEATHER WAS COLDER. TOOK THE VEHICLE TO A COUPLE OF MECHANICS WITH NO FINDINGS. OVER TIME (02/01/2011) THE VEHICLE STARTED MAKING A 'WHINING' NOISE WHEN I MAKE SHARP RIGHT HAND TURNS, AGAIN NOT EVERY SHARP RIGHT HAND TURN RECREATES THE NOISE. I SUSPECTED POWER STEERING AND OR BUSHINGS COULD BE AN ISSUE. TODAY, 04/19/2011, VEHICLE IS IN SHOP FOR NEW TIRES AND AN OIL CHANGE AND AN INVESTIGATION INTO MY COMPLAINTS/SUSPICIONS. IT'S BEEN DISCOVERED THAT THERE IS A LEAK IN MY POWER STEERING PRESSURE LINE AND ISSUES WITH MY RACK AND PINION. ON A SIDE NOTE, IT'S ALSO TIME TO REPLACE MY STRUTS AND SHOCKS, HOWEVER THIS IS NOT PART OF THE ISSUE I'VE BEEN EXPERIENCING, ACCORDING TO THE MECHANIC. IT WAS ALSO BROUGHT TO MY ATTENTION THAT RACK AND PINION ISSUES AS WELL AS POWER STEERING PRESSURE LINE LEAKAGE ISSUES ARE VERY COMMON WITH THIS YEAR/MAKE/MODEL. FUNNILY ENOUGH, AFTER LOTS OF RESEARCH AND MANY PHONE CALLS TO SEVERAL OTHER MECHANICS, THE PS PRESSURE LINE ISSUE CAN BE FIXED BUT WILL MOST LIKELY REOCCUR DUE TO THE HOSE NOT BEING ABLE TO HANDLE THE CONSTANT WORKING PRESSURE OF 3000 PSI. IT SEEMS I WILL NOW BE LOOKING FOR ANOTHER PART FOR MY JEEP THAT IS BEING FABRICATED BY AN INNOVATIVE INDIVIDUAL THAT CAN DO THE JOB THAT JEEP CAN'T SEEM TO FIGURE OUT. (YOUR WINDOW REGULATORS NEED TO BE RE-ENGINEERED AS WELL)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396736April 18, 2011
FUEL SYSTEM, GASOLINE
WHILE FILLING 2008 JEEP LIBERTY, PAST 6 TIMES, THE GAS TENDS TO SEEP OUT. MILEAGE WHEN STARTED ~43K MILES. EVEN WHEN THE RUBBER COVER OVER THE GAS NOZZLE FITS SNUG WITH THE THROAT OF THE GAS INLET, GAS HAS LEAKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395974April 15, 2011
FUEL SYSTEM, GASOLINE
WHILE FILLING TANK WITH FUEL, FUEL SPILLS OUT ONTO EXTERIOR OF CAR. FUEL DOES NOT STOP, UNTIL OVERFULL. THIS HAS HAPPENED ON MULTIPLE OCCASIONS, AND AT VARIOUS FILLING STATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty