Jeep Liberty Complaints

8,882 consumer complaints on file.

#10407567June 20, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS DRIVING MY 2002 JEEP LIBERTY AND WAS RAISING THE WINDOWS UP AND THE WINDOW OF THE BACK PASSENGER SIDE FELL INTO THE DOOR. THESE ARE ELECTRONIC WINDOWS. I WAS LUCKY THAT NONE OF MY CHILDREN WERE HURT. LUCKILY, THE WINDOW DID NOT BREAK AND I WAS ABLE TO OPEN THE DOOR. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED IN MY CAR. I FEEL THERE IS A FAULTY PART THAT JEEP DOES NOT WANT TO ADDRESS. IT IS A PLASTIC PART IN THE WINDOW REGULATOR. IT COST ME $400 DOLLARS THE FIRST TIME TO REPLACE THE PART. THE SECOND ONE JEEP REPLACED FOR FREE. I JUST GOT OFF THE PHONE AND JEEP DOES NOT FEEL RESPONSIBLE FOR REPLACING IT AGAIN. I AM NOT SURE IF I WANT TO GET IT REPLACED AGAIN OR JUST FINE SOME WAY TO KEEP THE WINDOW UP. I AM VERY FRUSTRATED BECAUSE I DO NOT WANT TO REPLACE IT WITH A PART THAT WILL JUST BREAK AGAIN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407578June 20, 2011
STEERING
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO A LOCAL REPAIR SHOP FOR INSPECTION. THE MECHANIC DIAGNOSED THAT THE STEERING COLUMN WAS DEFECTIVE AND MADE REPAIRS. THE FAILURE RECURRED WITHIN ONE YEAR AND THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHERE THE CONTACT WAS ADVISED TO HAVE THE STEERING COLUMN REPLACED A SECOND TIME. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408188June 19, 2011
FUEL SYSTEM, GASOLINE
I BOUGHT THE CAR IN 2009 AS THE SECOND OWNER WITH 18,000 MILES ON IT. ABOUT 6 MONTHS AGO EVERY TIME I FILL UP THE GAS TANK IT OVERFLOWS AND SPRAYS GAS ALL OVER THE PLACE. AT FIRST I THOUGHT IT WAS THE STATION BUT AFTER USING MULTIPLE STATIONS I NOW HAVE TO ESTIMATE HOW MUCH GAS IS LEFT IN THE TANK AND THEN TRY AND FILL IT UP. THIS NEEDS TO BE FIXED AS IT IS A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407334June 18, 2011
VISIBILITY
WINDOWS HAVE FALLEN FROM JEEP LIBERTY 13 TIMES. WINDOWS WILL FALL WHILE DRIVING OR WHILE PARKED WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407276June 17, 2011
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE TRAVELING 70 MPH, THE DRIVERS SIDE FRONTAL AIR BAG DEPLOYED; ALTHOUGH, A CRASH DID NOT OCCUR. THE DRIVER STATED THE AIR BAG LIGHT CAME ON AND WITHIN TWO SECONDS THE AIR BAG DEPLOYED. THE CONTACT CONFIRMED THAT THE VEHICLE DID NOT HIT ANYTHING ON THE ROAD THAT MAY HAVE CAUSED THE AIR BAG TO DEPLOY. THE CONTACT WAS ABLE TO AVOID A CRASH; HOWEVER, THE DRIVER'S NECK WAS INJURED WHEN THE SEAT BELT SUDDENLY TIGHTENED. THE CONTACTS INSURANCE COMPANY REPAIRED THE VEHICLE, BUT THE MANUFACTURER DID NOT ASSIST BECAUSE THE FAILURE WAS NOT A KNOWN PROBLEM. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 79,000. UPDATED 07/20/11*LJ UPDATED 3/20/12 *CN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10407325June 17, 2011
VISIBILITY
JEEP LIBERTY 2004. THE WINDOW REGULATOR OF THE REAR DRIVER'S SIDE WINDOW HAS NOW BROKEN THREE TIMES IN THE LAST FOUR YEARS. I HAVE USED THAT WINDOW LESS THAN TEN TIMES DURING THE OWNERSHIP OF THE VEHICLE. THE WINDOW REGULATOR WILL SIMPLY BREAK WITHOUT WARNING, CAUSING THE WINDOW TO FALL. THIS IS A DANGER TO THE UNSUSPECTING DRIVER AND ANY POTENTIAL PASSENGERS; NOT TO MENTION IF THIS OCCURRED IN THE COLD OF WINTER. THIS IS A DEFECTIVE PRODUCT WITH THIS OCCURRENCE HAPPENING TO THOUSANDS OF OTHER INDIVIDUALS. THE CAR CANNOT BE PROPERLY SECURED AS THE WINDOW WILL NOT STAY IN THE UPRIGHT POSITION AND WILL OPEN COMPLETELY ON ITS OWN. IT IS A SAFETY HAZARD AS YOU CANNOT HAVE A CHILD IN THE REAR OF THE CAR. THIS PART NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10407090June 16, 2011
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT THE KEY WOULD NOT TURN IN THE IGNITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE STEERING COLUMN, IGNITION SWITCH AND LOCK CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407108June 16, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATORS HAVE BEEN REPAIRED 9 TIMES ON MY VEHICLE. PLEASE CONTACT MACK MASSEY JEPP IN EL PASO AND BILL LUKE JEEP IN PHOENIX FOR DETAILS. THIS HAS BEEN ONGOING THING SINCE 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407110June 16, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY LIMITED. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406992June 15, 2011
SUSPENSION:FRONT
PASSENGER UPPER BALL JOINT FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406863June 14, 2011
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE REAR DRIVERS SIDE WINDOW REGULATOR NEEDS REPLACEMENT AS IT IS DEFECTIVE. THE EXTENDED WARRANTY NOR THE DEALERSHIP WILL COVER THIS VERY COMMON DEFECT WHICH WILL COST ME $450. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406136June 13, 2011
EXTERIOR LIGHTING
I OWN A JEEP LIBERTY 2004 LIGHTS FLICKER ON AND OFF SPORADICALLY HAPPENS ABOUT TWO TIMES A WEEK. MOST TIMES IT TENDS TO HAPPEN EITHER RAINY OR HUMID DAYS (IE: EARLY MORNING). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405843June 10, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE BEGAN TO VEER TOWARDS THE LEFT. AT THE SAME TIME, THE PASSENGER SIDE OF THE VEHICLE DROPPED DOWNWARD. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL AND CRASHED INTO A SET OF TREES. A POLICE REPORT WAS FILED. BOTH THE DRIVER AND PASSENGER WERE HOSPITALIZED AS A RESULT OF THEIR INJURIES. THE MANUFACTURER INVESTIGATED THE FAILURE AND INFORMED THE CONTACT THAT THE UPPER BALL JOINT SEPERATED FROM THE VEHICLE. THE CONTACT WAS ALSO INFORMED THE STEERING WHEEL WAS BENT AND THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). THE VEHICLE WAS TOWED TO A STORAGE YARD, BUT WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 170,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10405932June 10, 2011
FUEL SYSTEM, GASOLINE
2008 JEEP LIBERTY LIMITED 4X4, "BURPS" GASOLINE OUT OF THE GAS TANK EVERY TIME I FILL UP WITH GAS. I HAVE FILLED UP AT MULTIPLE GAS STATIONS AND EVERY TIME THE PUMP STOPS FILLING WHEN FULL, BUT THE JEEP SPITS OUT GAS AFTER THE PUMP STOPS. I CAN'T BELIEVE THERE IS NO RECALL ON THIS PROBLEM, SINCE I SEE THIS AS A VERY SERIOUS SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405708June 9, 2011
FUEL SYSTEM, GASOLINE
I OWN A 2008 JEEP LIBERTY. I AM THE SECOND OWNER AND PURCHASED IN LATE NOVEMBER 2010. THE MILEAGE AT PURCHASE WAS ONLY 8,000 MILES. WHEN I FILLED THE TANK FOR THE VERY FIRST TIME, IT OVERFLOWED, SPILLING GAS DOWN THE SIDE OF THE JEEP, ON MY FEET, CLOTHES, HANDS, ETC. EVERY TIME I FILL THE TANK, IT OVER FLOWS. I FEEL THAT THIS IS HIGHLY UNSAFE AS WELL AS AN INCONVENIENCE. I HAVE TO CONSTANTLY SHUT OFF THE PUMP EARLY TO AVOID AN OVERFLOW. I TOOK IT TO THE DEALERSHIP AND THEY INFORMED ME THAT I NEED A NEW GAS TANK AT $730. I AM NOW AT 17,000 MILES, WELL UNDER THE 3YR/36,000 MILE WARRANTY BUT DUE TO THE DATE, THE WARRANTY IS EXPIRED. THIS IS UNSAFE AND RIDICULOUS. A VEHICLE WITH 8,000 MILES SHOULD NOT HAVE GAS SPILLING OUT OF THE TANK AT EVERY FILL. I UNDERSTAND THAT THERE IS A CURRENT RECALL ON WRANGLERS FOR THE SAME ISSUE BUT NOTHING IS BEING DONE ABOUT THE LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405793June 9, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
2003 JEEP LIBERTY. ENGINE STALLS WHILE DRIVING AND MANY ELECTRICAL PROBLEMS. HAVE NOTIFIED YOU BEFORE AND JUST NOTIFIED GMA AFTER SEEING JEEP TANKS BLOW. UPDATED 06/14/11 *BF UPDATED IVOQ 06/15/11 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405628June 8, 2011
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2006 JEEP LIBERTY HAS DEFECTIVE WINDOWS THAT FALL DOWN AND PRESENT A SAFETY HAZARD. THE 2007 JEEP LIBERTY VEHICLES HAVE A LIFETIME WARRANTY FOR THE SAME DEFECT. THIS IS DANGEROUS AND SHOULD BE COVERED BY THE SAME WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405507June 7, 2011
EXTERIOR LIGHTING
BOTH TAILLIGHTS MELTED. THE INSIDE COVER AROUND THE BULB MELTED ONTO THE BULB. THE OUTSIDE COVER MELTED TO BE CONCAVE IN SHAPE. I REMOVED THE MELTED INSIDE PIECES AND REPLACED THE BULBS. I LATER CRACKED THE RIGHT TAILLIGHT AND REPLACED IT. THE OUTSIDE COVER OF THE NEW RIGHT TAILLIGHT HAS MELTED TO BE CONCAVE BUT STILL WORKS. IN MAY OF 2011 THE LEFT TAILLIGHT BRAKE LIGHT BULB WAS OUT. I REPLACED THE BULB BUT IT DID NOT WORK. I REPLACED THE SOCKET AND IT STILL DIDN'T WORK BECAUSE IT WAS MELTED SO BAD. I FINALLY ENDED UP REPLACING THE TAILLIGHT. THE PARTS GUY SAID THERE WAS A NOTATION THAT IF YOU WERE REPLACING THE TAILLIGHT BECAUSE IT MELTED THIS NEW TAILLIGHT WAS MUCH BETTER. SO, THEY KNOW THE TAILLIGHTS MELT BUT ARE UNWILLING TO PAY FOR THE REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405307June 6, 2011
ELECTRICAL SYSTEM
I HAVE A WARNING DING THAT KEEPS RECURRING IN MY 2008 JEEP LIBERTY LIMITED. IT IS A SAFETY ISSUE BECAUSE IT HAPPENS AT COMPLETELY RANDOM TIMES, AND CAUSES THE DRIVER TO LOOK DOWN IN SEARCH OF WHAT THE WARNING IS IN REGARD TO, BUT THERE IS NOT A CORRESPONDING LIGHT. THE RANDOM WARNING DING HAPPENS ON A REGULAR BASIS, ANYWHERE FROM AT LEAST ONCE EVERY 3 DAYS UP TO 3 TIMES IN ONE DAY. THERE ARE OTHER MINOR ISSUES HAPPENING WITH THE ELECTRICAL, AND THE TIRE PRESSURE MONITOR HAS BEEN AFFECTED AS WELL, BUT SEEMS TO BE OK RIGHT NOW. HOWEVER, I FEEL AS IF THIS ISSUE IS A WARNING SIGN FOR A BIGGER ELECTRICAL ISSUE THAT HAS YET TO BE RESOLVED. I DO NOT WISH TO BE THE CASE FOR WHICH EVERYONE ELSE BASIS THEIR EXAMPLES ON. I CANNOT SEEM TO GET CHRYSLER/JEEP TO FEEL THE URGENCY TO LOOK INTO THIS DEFECT, HOWEVER BASED ON THE RANDOM BEHAVIOR AND NO SUCCESS IN FINDING THE CAUSE, IT SEEMS THAT THIS SHOULD BE ONE OF THOSE CIRCUMSTANCES WHERE IT'S BETTER TO BE SAFE THAN SORRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405334June 6, 2011
EXTERIOR LIGHTING
2002 JEEP LIBERTY. BOUGHT NEW. ONE OWNER. AT APPROX 70,000 MILES HEADLIGHTS BEGAN TURNING OFF AND ON BY THEMSELVES AT RANDOM - NO PATTERN WHATSOEVER. MAY DO IT SEVERAL TIMES DAILY FOR A WEEK AND THEN NOT AT ALL FOR A MONTH. VERY DANGEROUS AT NIGHT DUE TO SUDDENLY YOU ARE DRIVING IN THE DARK AND ALSO OTHER DRIVERS (OR EVEN WORSE POLICE OFFICERS) THINK YOU ARE FLASHING YOUR LIGHTS AT THEM. NO ONE HAS BEEN ABLE TO DUPLICATE, FIND, OR FIX THIS PROBLEM. NOW AT 81,000 MILES AND HAVE TO TRY AND DRIVE MOSTLY DURING THE DAY - VERY INCONVENIENT AND NOT ALWAYS POSSIBLE. I HAVE READ MANY COMPLAINTS ABOUT THE SAME PROBLEM SO THERE NEEDS TO BE A RECALL AND THIS NEEDS TO BE FIXED ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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