Jeep Liberty Complaints

8,882 consumer complaints on file.

#10717163May 18, 2015
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE VEHICLE'S LIGHTS, HORN, WIPERS, RADIO WILL START FLASHING INEXPLICABLY. WHEN TURNING OFF THE MOTOR IT CONTINUES. 2-3 TIMES THE MOTOR CUT OUT TOO. THIS HAPPENS ABOUT 8-10 TIMES A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716809May 16, 2015
ELECTRICAL SYSTEM
THE DRIVERSIDE FRONT WINDOW JUST FELL DOWN AND I COULDN'T GET IT TO ROLL BACK UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716743May 15, 2015
FUEL/PROPULSION SYSTEM
THIS HAS BEEN HAPPENING SINCE THE JEEP WAS BRAND NEW. THERE IS NO AUTO-STOP WHEN FILLING THE JEEP. UP TO A GALLON, OR MORE, WILL SPILL OUT IF YOU CANNOT STOP IT IN TIME. THIS CAUSES FUEL TO GET ALL OVER THE VEHICLE AND THE PERSON PUMPING THE FUEL. WE HAVE TALKED WITH THE DEALER ABOUT THIS PROBLEM REPEATEDLY (IN TWO STATES - NEW JERSEY AND MAINE) AND IT SEEMS THERE IS NOTHING THEY CAN (OR WILL) DO. WE CANNOT BE THE ONLY ONE WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716394May 14, 2015
SERVICE BRAKES, UNKNOWN OR OTHER
VEHICLE WAS ROLLING BACKWARDS WHEN BRAKE WAS APPLIED WHILE SITTING ON A HILL AT A STOP SIGN. JEEP WOULD NOT MOVE FORWARD WHEN GAS WAS APPLIED IT TRIED TO ROLL BACKWARDS AS IF IT WERE A MANUAL TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716458May 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE MAKING A U-TURN AT 3 MPH, THE CONTACT'S VEHICLE COLLIDED WITH ANOTHER VEHICLE ON THE FRONT PASSENGER SIDE. NEITHER OF THE FRONTAL AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR REPAIR. THE CONTACT WENT TO A DOCTOR THE FOLLOWING MORNING WHO DIAGNOSED THE CONTACT WITH WHIPLASH AND SEVERE HEADACHES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10716198May 13, 2015
AIR BAGS
STARTED THE JEEP ONE MORNING AND THE AIRBAG LIGHT CAME ON AND HAS BEEN ON EVER SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716271May 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716296May 13, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715833May 12, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SUN ROOF FAILED TO OPEN OR CLOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUN ROOF RETRACTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715958May 12, 2015
FUEL/PROPULSION SYSTEM
I BOUGHT THIS USED VEHICLE 2 YEARS AGO. IT CURRENTLY HAS A RECALL ON THE GAS TANK. THE WAY THE DEALERSHIP "FIXES" THIS RECALL IS TO INSTALL A TRAILER HITCH, WHICH IS LAUGHABLE, AT BEST. THE TESTING AGENCIES HAVE PROVEN THAT A TRAILER HITCH IS ONLY MINIMALLY EFFECT UP TO 25 MPH AND NOT EFFECTIVE AT GREATER SPEEDS. I REQUESTED THE DEALERSHIP "WORK WITH ME" SO THAT I COULD BUY A SAFER VEHICLE FROM THEM. THEY ARE ONLY WILLING TO OFFER ME THE SAME TRADE-IN AMOUNT AS IF I WERE TRADING VEHICLE SOLELY BECAUSE I WANT A NEW VEHICLE. I WOULD KEEP THIS VEHICLE, IF IT WERE SAFE. I'VE CONTACTED METAL MANUFACTURING BUSINESSES AND REQUESTED THAT THEY BUILD ME A SAFE, STRONG GAS TANK AND BUMPER TO REPLACE THAT WHICH IS CURRENTLY IN THE VEHICLE. I AM WILLING TO PAY THE PRICE TO MAKE THIS VEHICLE SAFE. THE MANUFACTURING FACILITIES HAVE REFUSED TO BUILD ANY PARTS FOR ME BECAUSE THE LIABILITY, AFTER AN ACCIDENT, WOULD REVERT TO THEM RATHER THAN THE BURDEN BEING ON JEEP. I HAVE TOLD THE DEALERSHIP THAT I HAVE A SAFETY PROBLEM BUT THEY DON'T SEEM TO THINK I SHOULD GET ANY FINANCIAL CONSIDERATION WHEN TRADING IN AN UNSAFE VEHICLE THAT CAN NOT BE MADE SAFE EITHER BY ME OR BY JEEP. THEY WILL ONLY OFFER ME LESS THAN KELLY BLUE BOOK FOR TRADE IN AND HAVE TAKEN $1,000.00 OF THE RETAIL PRICE OF THE NEW VEHICLE. THIS IS INADEQUATE CONSIDERING THEY SOLD ME AN UNSAFE VEHICLE WHICH CAN NOT BE FIXED. THE DEALERSHIP IS DARLINGS; PO BOX 277; BREWER, MAINE 04412-0277. PHONE: 207-669-6570.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716001May 12, 2015
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716044May 12, 2015
AIR BAGS
I RECEIVED A SAFETY RECALL NOTICE OVER ONE YEAR AGO FOR A DEFECTIVE OCCUPANT RESTRAINT CONTROL MODULE. I IMMEDIATELY CALLED THE LOCAL JEEP DEALER TO SCHEDULE AN APPOINTMENT FOR REPAIR; HOWEVER, THEY STATED THAT REPLACEMENT PARTS WERE NOT YET AVAILABLE. I CALLED ONE MONTH AGO, AND, AGAIN, PARTS WERE NOT AVAILABLE. FOR THE LAST 3 WEEKS, MY AIRBAG LIGHT HAS BEEN LIGHTING UP FOR LONG PERIODS. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715756May 11, 2015
UNKNOWN OR OTHER
IT WAS THE MIDDLE OF AUGUST 2013- SUPER HOT OUTSIDE AND MY CAR STARTED LEAKING ANTIFREEZE ALL OVER THE FRONT PASSENGER SIDE FLOOR. THE AC STOPPED WORKING! TURNS OUT THE HEATER CORE HAD TO BE REPLACED. COST OVER $800. THEN IN DECEMBER OF 2014 - I STARTED HAVING PROBLEMS WITH THE HEAT. THE DEFROST STOPPED WORKING AND THE WINDOWS WOULD GET FOGGED UP. AND THEN THAT SMELL STARTED- ANYONE WHO HAS HAD THEIR HEATER CORE REPLACED KNOWS WHAT I'M TALKING ABOUT. THIS TIME I TOOK IT TO THE DEALER-COST 900. (TOTAL COST $1300.)THIS JEEP HAS BEEN THE WORST PURCHASE OF MY LIFE. I HAVE OWNED SEVERAL CARS AND I CAN NOT BELIEVE HOW MANY THINGS HAVE GONE WRONG WITH THIS CAR. RIGHT NOW- ITS AT THE DEALERSHIP AGAIN- NOW FOR DIFFERENTIAL GEARS $1100 (TOTAL COST 1575.00 INCLUDES FRONT WHEEL BEARING) MY CAR ONLY HAS 80,000 MILES ON IT. BE WARNED- DO NOT BUY JEEP LIBERTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715774May 11, 2015
FUEL/PROPULSION SYSTEM
FUEL SPRAYS FROM FILLER NECK WHILE FILLING UP. THIS HAS HAPPENED AT MULTIPLE DIFFERENT GAS STATIONS. ITS TO THE POINT I DON'T FILL UP ANY MORE I JUST PUT IN $30 FROM EMPTY. THE PUMP DOES STOP ONCE THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715609May 11, 2015
UNKNOWN OR OTHER, EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM
THE JEEP LIBERTY HAD AN OPTION CALLED THE SKY-SLIDER ROOF. I HAVE SEEN MANY, MANY PROBLEMS WITH THE ROOF AND I AM POSITIVE THAT CHRYSLER CORPORATION IS WELL AWARE OF THE DEFECT WITH THIS SKY-SLIDER ROOF THAT MALFUNCTIONS, LOCKS AND WILL NOT WORK. OUR ROOF WAS STUCK CLOSED AND TAKEN TO A JEEP DEALERSHIP FOR REPAIR. THEY HAD TO BREAK A PART TO CHECK WHAT NEEDED REPAIR. IT TURNS OUT THAT OUR EXTENDED WARRANTY EXPIRED AT 75,000 MILES, BUT DUE TO THE WEATHER, THIS ROOF CANNOT BE OPENED, ACCORDING TO THE OWNERS MANUAL UNLESS THE TEMPERATURE IS BELOW 40 DEGREES F. WITH THAT, WE COULD NOT GET THE JEEP IN TO BE LOOKED AT UNTIL APRIL, THUS THE VEHICLE AT TIME OF INSPECTION OF THE ROOF WAS AT 75,249 MILES, OVER THE WARRANTY. THEY COULD NOT REPAIR AT THIS TIME AND NOW I HAD TO TAPE THE ROOF CLOSED SO IT DOES NOT OPEN WHILE DRIVING OR LEAK IF RAINING. FROM RESEARCH ON THE SKY-SLIDER ROOF PROBLEMS ON THE INTERNET, I HAVE FOUND THAT I AM NOT THE ONLY, BUT ONE OF HUNDREDS IF NOT THOUSADS THAT HAVE THIS PROBLEM THAT CHRYSLER WOULD NOT GIVE ANY MONITARY ASSISTANCE IN THE REPAIR THAT WILL COST APPROXIMATELY $3,000 TO REPAIR. PLEASE ASSIST IN HAVING CHRYSLER CORPORATION RECALL OR REFUND ALL OWNERS OF THIS SKY-SLIDER ROOF WHO HAVE HAD THE REPAIRS COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715525May 10, 2015
SERVICE BRAKES, STEERING, SUSPENSION
THIS IS A SAFETY COMPLAINT ON A 2005 JEEP LIBERTY COMPLAINT FOR THE 3 RECALLS. BALL JOINTS, TRAILER HITCH AND CONTROL ARMS. ON THIS DAY I BROUGHT MY VEHICLE TO TRANSITOWNE IN WILLIAMSVILLE, NY FOR THE RECALLS, I NEVER RECEIVED THE BALL JOINT RECALL PREVIOUSLY. MY VEHICLE WAS SAFE, NO NOISE, NO PROBLEMS AND WAS CURRENTLY IN MINT CONDITION MECHANICALLY AND OTHERWISE. I DROPPED IT OFF THURSDAY NIGHT 5/7/2015 TO BE WORKED ON 7/8/2015. THEY CALLED THE MORNING OF 7/8/2015 TO SAY THE VEHICLE WAS COMPLETE. AS I DROVE HOME THE WHEEL SHAKES AND FRONT END MAKES NOISE WHILE BRAKING AND SOUNDS LOOSE. I IMMEDIATELY RETURNED IT, THEY WERE RUDE AND AFTER MY OBVIOUS FRUSTRATION FINALLY DECIDED TO TAKE A TEST DRIVE. WHEN SAL, THE SERVICE COORDINATOR CAME BACK AND ACTUALLY ADMITTED (WITH A WITNESS) I WAS ONE IN A MILLION THAT RECEIVED BAD BALL JOINTS BUT THAT THEY DON'T HAVE ANY MORE I WOULD HAVE TO WAIT. I EXPLAINED WHEN BRAKING SOMETHING IS RUBBING, STEERING IS SHAKY AND MAKES A CLUNK NOISE FROM BALL JOINTS. THEY LET ME DRIVE AWAY WITH A VEHICLE THAT IS UNSAFE. LOOSE BALL JOINTS WITH ANY PLAY IN THEM CAN RESULT IN AN ACCIDENT. THEY OFFERED NO RENTAL, NO HELP AND IGNORE ME. I HAVE MY OWN BUSINESS (SOLE) AND CANNOT DRIVE IT, I DON'T TRUST IT AND IT CANNOT BE DRIVEN TO KAYAKING. MY ENTIRE WEEKEND WAS RUINED NOT TO MENTION I CANNOT DRIVE A NOISY, DANGEROUS VEHICLE. THEY DID NOT REPLACE THE TRAILER HITCH EVEN THOUGH IT'S 10 YEARS OLD (I PUT IT ON MYSELF) DID NOT COME WITH THE JEEP, AND IT'S WELDS ARE RUSTY AND BRITTLE, THEY DID NOT CARE ABOUT THAT EITHER. CHRYSLER CASE # 26946712. I FEEL LIKE NOBODY CARES ABOUT MY PROBLEM, IT CAN'T BE LEGAL FOR A DEALERSHIP TO SEND DRIVERS HOME WITH VEHICLES THAT HAVE LOOSE BALL JOINTS AND TELL THEM IT'S SAFE, THEY HAVE NO IDEA WHERE I GO AND DRIVE WITH MY VEHICLE, IT'S CONSTRUCTION SEASON AND ONE POTHOLE ON THE THRUWAY COULD KILL ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715472May 9, 2015
UNKNOWN OR OTHER
UNABLE TO CLOSE REAR LIFT GATE. VEHICLE WAS NOT USING ANTI-LOCK BRAKES. VEHICLE WAS NOT USING CRUISE CONTROL. WAS ABLE TO HAVE A 'WORK AROUND' BY USING THE KEY FOB TO RELEASE THE GATE LATCH IN ORDER TO CLOSE THE WINDOW. AS OF SATURDAY MAY 9,2015, THAT WORK AROUND HAS FAILED. KEY FOB IS STILL ABLE TO LOCK/UNLOCK DOORS AND SET ALARM. NOTICED NO SUPERFICIAL WATER DAMAGE /LEAKS AROUND WEATHER STRIP. READ AND NOTICED SEVERAL COMPLAINTS ABOUT THE REAR WINDOW LATCH NOT CLOSING PROPERLY IF AT ALL. THIS IS A DRIVING HAZARD THAT WILL SURELY CAUSE DRIVERS TO HAVE INFRACTIONS AND/OR ACCIDENTS. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715280May 8, 2015
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE SEPARATED FROM THE BALL JOINT WHILE DRIVING 60 MPH. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714901May 6, 2015
FUEL/PROPULSION SYSTEM
I JUST PURCHASED THE CAR AND FOUND THAT THE CAR HAS AN OUTSTANDING RECALL. IT IS CHRYSLER RECALL #N46 OR NHTSA #13V-252. WHICH IS RELATED TO POTENTIAL FIRE FROM REAR END COLLISION. I JUST CALLED JEEP CHRYSLER AT 5130 NESCONSETT HWY, PORT JEFFERSON STATION, NY 11776. THEY INDICATED TO ME THAT THERE IS A 6 MONTH WAITING PERIOD IN ORDER TO GET THE CAR IN TO FIX THE RECALLED ITEM. I THINK THAT IS AN UNREASONABLE AMOUNT OF TIME TO HAVE TO WAIT TO FIX THIS POTENTIALLY DISASTROUS ISSUE. IS THIS OK? I WOULD LIKE TO BE ABLE TO GET THIS DONE MUCH SOONER AS I FEAR FOR MY FAMILY'S SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714944May 6, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE SUNROOF STOPPED CLOSING ALL THE WAY. BITS OF PLASTIC STARTED FALLING OUT. IT WAS STUCK OPEN FOR OVER A YEAR AND I FINALLY WAS ABLE TO LOOK INTO IT. THE TRACK IS BROKEN WITH NO INCIDENT OR CAUSE. IN RESEARCHING ONLINE, I DISCOVERED THAT MANY PEOPLE HAVE HAD THE SAME ISSUE AND THAT THESE SUNROOFS ARE PRONE TO FLYING OFF WHILE DRIVING ON THE FREEWAY. THIS SHOULD BE A RECALL AS IT IS AN UNSAFE CONDITION AND AN EXTREMELY COSTLY REPAIR FOR THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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