Jeep Grand Cherokee Complaints (1996)

893 consumer complaints on file.

#10579171April 11, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THIS PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578531April 9, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
I HAVE BEEN ADVISED YEARS AGO OF A RECALL N45/NHTSA 13V-252 ON THIS VEHICLE. THE DEALERSHIP CONTINUALLY ADVISES THAT THEY DO NOT HAVE THE PARTS. HOW CAN THEY NOT HAVE PARTS FOR A TRAILER HITCH, AND HOW COULD IT TAKE YEARS TO GET THOSE PARTS? I BELIEVE THEY ARE SIMPLY HOPING THE CONSUMER GIVES UP ON GETTING THESE DONE ON AN OLDER VEHICLE. UPDATED 06/19/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575780March 31, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY STATED NHTSA HAD NOT APPROVED THE REMEDY PART TO PERFORM THE REPAIR WHICH CONTRIBUTED TO THE DELAY. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575845March 31, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURE HAD NOT BEEN MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575346March 28, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568623March 11, 2014
AIR BAGS
ON JANUARY 24,2014 MY WIFE WAS A FATALITY AFTER A 45 M.P.H. COLLISION WITH A GUARDRAIL BUTT, THEN ROLLING OVER AFTER THE INITIAL IMPACT. THE AIR BAGS DID NOT DEPLOY EITHER ON INITIAL IMPACT OR THE ROLLOVER. SHE WAS WEARING HER SEAT BELT. HAS THERE EVER BEEN A RECALL ON THESE VEHICLES PERTAINING TO THESE AIR BAGS FAILING? MY WIFE MAY STILL BE ALIVE TODAY IF NOT FOR THIS DEFECT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10568191March 10, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER BOTH STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT FELT IT WAS UNACCEPTABLE BEING THAT THE DEFECT COULD POTENTIALLY BECOME LIFE TREATING AND THE MANUFACTURED HAD YET TO PRODUCE A PROPER SOLUTION. THIS RECALL WAS ISSUED JUNE 19, 2013 AND THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567597March 6, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566023February 26, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE REQUIRED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562913February 4, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562170January 30, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE FUEL TANK FELL FROM THE VEHICLE DUE TO THE STRAPS FRACTURING FROM CORROSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL TANKS AND STRAPS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 175,000 AND THE CURRENT MILEAGE WAS 219,000. ..UPDATED 03/18/14 *BF THE CONSUMER STATED THE GAS TANK AND STRAPS WERE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562005January 29, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SEVERAL MAJOR REPAIRS AND VEHICLE FIRE DAMAGE. *SMD THE CONSUMER STATED THE VEHICLE WAS A MAJOR PROBLEM, FROM THE DAY HE FIRST PURCHASED IT. THE ENGINE AND OTHER COMPONENTS WERE REPLACED. EVENTUALLY, THE VEHICLE CAUGHT ON FIRE. THE CONSUMER STATED AFTER THE FIRE, HE LEFT THE VEHICLE IN A SAFE PLACE. HOWEVER, WHEN HE RETURNED, THE VEHICLE WAS GONE, AND HE HASN'T SEEN IT SINCE. THE CONSUMER REFERENCED RECALL # 13V252000.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10559646January 13, 2014
ENGINE
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A BURNING ODOR WAS SMELLED IN THE CABIN. THE CONTACT DISCOVERED FLAMES AND SMOKE BEING EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT PERSONALLY EXTINGUISHED THE FLAMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE SUDDENLY STALLED WHILE DRIVING ON THE HIGHWAY. THE CONTACT TOOK THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS BUT THE DEFECT COULD NOT BE IDENTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10546044September 28, 2013
STEERING, SUSPENSION
VEHICLE BEGAN TO SHAKE SEVERELY AND PULL TO THE RIGHT SLIGHTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536646August 26, 2013
SERVICE BRAKES, HYDRAULIC, SUSPENSION, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, STRUCTURE, EXTERIOR LIGHTING
1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO NOT BEING NOTIFIED ABOUT SEVERAL RECALL NOTICES. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534225August 8, 2013
ENGINE
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THE ENGINE STALLED WITHOUT WARNING WHILE DRIVING APPROXIMATELY 20 MPH. THE VEHICLE WAS TOWED TO THE RESIDENCE. UPON RESTARTING THE VEHICLE IT WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE IGNITION, STARTER, FUEL PUMP AND FUEL FILTER WERE REPLACED. IN ADDITION TO REPAIRING THE CATALYTIC CONVERTER, THE BATTERY WAS ALSO REPLACED. THE FAILURE RECURRED NUMEROUS TIMES AFTER THE REPAIRS WERE PERFORMED. THE FAILURE OCCURRED AT ANY SPEED BEING DRIVEN AND WHILE THE VEHICLE WAS IDLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THAT FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533938August 6, 2013
ENGINE
MY WIFE, [XXX] WAS DRIVING DOWN I 75 AT 70 MPH AND THE VEHICLE JUST WENT DEAD. SHE COASTED OVER TO THE SHOULDER AND STOPPED. SHE PUT THE VEHICLE IN PARK, TRY TO START THE VEHICLE SEVERAL TIMES, FEARING THE BATTERY WOULD RUN DOWN. THE VEHICLE FINALLY CRANKED, THE VEHICLE STARTED FINE FOR A COUPLE WEEKS AND WENT DEAD IN THE MIDDLE OF TRAFFIC IN DALTON, GA. THE VEHICLE WAS PUSHED TO THE SIDE AND AGAIN SHE SPENT APP. 5 MINUTES, WITH SEVERAL TRIES AND THE VEHICLE FINALLY STARTED. THE VEHICLE HAS STOPPED ON I 75 SEVERAL TIMES MORE. VERY DANGEROUS. THE VEHICLE HAS ALSO REFUSED TO START TWICE AT FIRST, AFTER SETTING FOR A COUPLE HOURS WHILE [XXX] WENT IN SHOPPING. THE VEHICLE DID START. TODAY THE VEHICLE WAS SETTING AT HOME AFTER RIDDING AROUND TOWN FOR A COUPLE OF HOURS AND REFUSED TO START RUNNING THE BATTERY DOWN. I PLACED A CHARGER ON THE BATTERY, GOT A 25% CHARGE AND THE VEHICLE STARTED. THE VEHICLE STARTS EASY, WHEN IT STARTS. THE VEHICLE FOR THE MOST PART IS A GOOD VEHICLE, BUT I AM AFRAID, THIS ISSUE IS GOING TO CAUSE AN ACCIDENT. CAN YOU HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515674June 7, 2013
STEERING, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
AT ANY SPEED OR TERAINE, MY VEHICLE WILL VIOLENTLY SHAKE OUT OF CONTROL!!!!!! IT HAPPENS RANDOMLY, AND FOR THE PAST MONT I HAVE BEEN CHECKING ON WHAT IS CAUSING THIS AS WELL AS THE BEST PLACE TO HAVE THE REPAIRS DONE. I ALSO HAVE SOME OTHER ISSUES WITH THIS VEHICLE AS WELL. THE LAST "SHAKING" INCINDENT HAPPENED WHILE DRIVING OVER AN OVER PASS ABOUT 45MPH, STARTED PRAYING BECAUSE I THOUGHT THAT I WAS ABOUT TO DIE! SO, WANTING THE REPAIRS DONE PROPERLY I CALL A 1-800 JEEP CHRYSLER NUMBER TO ASK FOR A CERTIFIED MECHANIC. WHILE ON THE PHONE I HAD A FEELING TO ASK ABOUT RECALLS. I WAS INFORMED OF ONLY TWO (MINOR) ISSUES. CALLED THE DEALERSHIP, SET AN APPOINTMENT TO HAVE THE RECALL REPAIRS DONE AND AN ESTIMATE OF THE OTHER ISSUES. I DID NOT END UP WITH BOTH RECALLS DONE (THEY DID NOT FEEL THE CONVERTER NEEDED REPLACED)!!! I DECLINED THE PRICE OF THIER ESTIMATE NOT THE REPAIRS! THE ESTIMATE GIVEN ROUGHLY TOTALS $3,929.00! WHICH AFTER CHECKING THIS WEBSITE I FIND THAT A GOOD PART IF NOT ALL OF THE REPAIRS MAY FALL UNDER RECALL!!!! THE MECHANIC I SPOKE WITH SEVERAL TIMES CALLED THIS "SHAKING ISSUE" , "THE DEATH SHAKE" (AND I QUOTE THE MECHANIC,[XXX]) . CHRYSLER DEALERSHIP IN TAHLEQUAH, OK. YATES AUTO SALES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514146May 29, 2013
SEATS
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE NOTICED THAT THE SEAT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000. ..UPDATED 07-05-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513225May 23, 2013
FUEL/PROPULSION SYSTEM
ENGINE SHUDDERS AND STALLS WHILE I'M DRIVING DOWN THE ROAD. THIS HAS HAPPENED SEVERAL TIMES. HAVE TO TRY TO PULL OVER OUT OF TRAFFIC. IT USUALLY STARTS BACK AFTER A FEW MINUTES OF TURNING ENGINE OVER. IT MAY RUN A FEW MILES AND THEN SAME THING HAPPENS AGAIN. I HAVE HAD SEVERAL CLOSE CALLS WITH GETTING HIT FROM BEHIND. ALSO, STEERING SHUTS DOWN. HARD TO MANEUVER OUT OF TRAFFIC. HAVE HAD IT CHECKED WITH DIAGNOSTICS. NOTHING SHOWS UP. HAS FUEL FILTER CHANGED ANYWAY, DID NOT HELP. HAD BATTERY, ALTERNATOR CHECKED, SHOW GOOD. I WAS ASTONISHED TO FIND SO MUCH INFO ONLINE THAT PROVES THIS IS A VERY WIDESPREAD PROBLEM THAT IS OBVIOUSLY A MANUFACTURING DEFECT. I AM SURPRISED MANY PEOPLE HAVE NOT BEEN HARMED BY THIS. I AM ALSO VERY SURPRISED THERE HAS BEEN NO RECALL MANDATED TO CORRECT THIS AND INSURE THE SAFETY OF THE OWNERS OF THESE VEHICLES, ALONG WITH THE FOLKS ON THE ROAD THAT WOULD BE INVOLVED WITH A REAR END ACCIDENT. PLEASE UPDATE ME VIA EMAIL AND LET ME KNOW IF THERE IS ANY PENDING ACTION OR PLANS TO HOLD THE MANUFACTURER RESPONSIBLE FOR THEIR DEFECT. I BASICALLY HAVE A VEHICLE THAT IS USELESS AND WORTH NOTHING BECAUSE IT IS NOT DEPENDABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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