Jeep Grand Cherokee Complaints (2008)

734 consumer complaints on file.

#10250638December 3, 2008
EQUIPMENT
I HAVE JUST TAKEN OWNERSHIP OF A 2003 JEEP GRAND CHEROKEE LIMITED WITH 85,000 MILES ON IT AND AFTER A FEW MONTHS, THE PASSENGER SIDE HEAT WENT OUT AND SOON AFTERWARD THE DRIVER SIDE HEAT WENT OUT TOO. MY WIFE AND I TOOK THE JEEP UP TO A JEEP DEALERSHIP AND WE WERE TOLD WE WERE GOING TO HAVE TO PAY A LITTLE OVER $1,000 TO GET IT FIXED. THEY TOLD US THE BLEND-DOOR ACTUATORS WENT OUT AND THAT IT WAS A VERY COMMON PROBLEM ON JEEP GRAND CHEROKEES RANGING FROM 1999-2004. WE ARE CURRENTLY GETTING THE PROBLEM FIXED AND ARE EXTREMELY UPSET THAT THERE HAS NOT BEEN A RECALL FOR THIS VERY COSTLY ISSUE. WHAT'S EVEN WORSE IS THE FACT THAT IF WE CONTINUE TO OWN THE JEEP, WE HAVE BEEN TOLD TO EXPECT THIS PROBLEM AGAIN IN ROUGHLY 50,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250163November 29, 2008
STRUCTURE
THERE IS A LARGE GAP IN THE INSTRUMENT CLUSTER ON THE SURFACE OF THE DASHBOARD. UNDER MOST LIGHTING CONDITIONS, EXCEPT FOR COMPLETE DARKNESS, THERE IS A PRONOUNCED REFLECTION THAT CAUSES A DISTRACTION FOR THE DRIVER. THE REFLECTION EXTENDS THROUGH THE DRIVERS LINE OF SIGHT UP THE MIDDLE OF THE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249999November 27, 2008
ENGINE AND ENGINE COOLING
PROBLEM #1: 11/15/08, 1800-1900HR, DRIVING 65MPH INTERSTATE IN MARYLAND AFTER HEAVY RAIN. NO WARNING: HEADLIGHTS OUT, ENGINE STOPPED, DASHBOARD MOSTLY DARK. RADIO STAYED ON. HIT 4-WAY FLASHERS, DROVE TO SIDE OF ROAD. ENGINE RESTARTED EASILY. CAR HAD 2500 MILES ON ODOMETER. PURCHASED NEW 8/25/08. JEEP DEALER UNABLE TO FIND FAULT CODE OR REPLICATE PROBLEM. 2ND PROBLEM: HORN ONLY WORKS WITH HEAVY PRESSURE FROM FIST. DEALER HAS REPLACED HORN PAD TWICE AND SWITCH ONCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246856October 27, 2008
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
I WAS DRIVING MY '08 JEEP GRAND CHEROKEE LAREDO AND DRIVING ON AN ON-RAMP TODAY TO GET ON THE FREEWAY GOING ABOUT 35MPH, WHEN ALL OF THE SUDDEN I LOST ALL OF THE ELECTRIC IN MY JEEP. THE RADIO WENT OUT, THE ODOMETER AND TEMP/COMPASS WENT BLANK, AND I LOST THE POWER STEERING. LUCKILY I WAS ABLE TO STEER IT OVER TO THE SIDE. I THEN TURNED IT OFF AND BACK ON AND THERE DIDN'T SEEM TO BE ANY PROBLEMS. I DROVE IT ANOTHER HOUR AND HALF HOME AND DIDN'T HAVE ANY OTHER ISSUES. NO CHECK ENGINE LIGHT OR WARNING LIGHTS CAME ON AT ANY TIME I TOOK IT TO THE JEEP DEALER, HOWEVER THEY CLAIMED THEY COULD NOT FIND ANY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243004September 20, 2008
ENGINE AND ENGINE COOLING:ENGINE
2008 JEEP GRAND CHEROKEE DIESEL 4X4. POWER LOSS, HESITATION, MOSTLY HAPPENS AT LOW SPEEDS AND GETS PROGRESSIVELY WORSE. THE VEHICLE IDLES FINE, THEN WHEN YOU STEP ON THE ACCELERATOR TO MOVE OUT INTO TRAFFIC IT SPUTTERS AND DOESN'T PROCEED AS EXPECTED. VERY SERIOUS SAFETY ISSUE ESPECIALLY SINCE THE COMPUTER SEES NO CODES SO THE DEALER DOESN'T KNOW WHERE TO START LOOKING. IT DOESN'T DO IT ALL THE TIME AND IT'S IMPOSSIBLE TO DETERMINE WHEN IT WILL DO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241393September 8, 2008
ENGINE AND ENGINE COOLING
I WAS HEADING HOME 8/14/08 6PM WHEN A TORRENTIAL DOWNPOUR TOOK PLACE. I ENTERED FLOODED STREET, OTHER CARS WERE PASSING THROUGH. IN ABOUT 8 INCHES OF WATER THE CAR STALLED. WHEN I TRIED TO RESTART IT STARTED TO SMOKE AND SMELLED LIKE SOMETHING BURNING. I ABANDONED THE CAR AND HAD IT TOWED TO THE DEALER. THE DEALER SAID THE CAR WAS TOTALED. THE INSURANCE COMPANY CONFIRMED. THE ADJUSTER ASKED ME IF I HAD THE AIR CONDITIONER ON AND WHEN I SAID YES HE SAID THAT IS WHAT SUCKED WATER INTO THE ENGINE AND CAUSED THE PROBLEM . THE CAR WAS THE LIMITED 5.7 HEMI ENGINE. THE AUTO IS "TRAIL RATED" AND HAS THE EMBLEM TO PROVE IT, STRANGE FOR A TRAIL RATED AUTO TO BE TOTALED IN 8 INCHES OF WATER. ALL THE TIME I WAS STUCK IN THE FLOODED STREET OTHER VEHICLES, SEDANS, SUVS AND TRUCKS CONTINUED TO GO THROUGH THE WATER WITHOUT INCIDENT. THE VEHICLE HAD 8000 + MILES AND WAS LEASED ON NOVEMBER 26, 2007. THERE WAS WATER IN THE AIR FILTER AND I ASSUME IN THE ENGINE AND SEVERAL MODULES WERE BURNT OUT. THE CAR WAS A TOTAL LOSS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239282August 22, 2008
ENGINE AND ENGINE COOLING
2006 JEEP GRAND CHEROKEE LTD 5.7 HEMI WITH 44,000 MILES. CAR HAS FELT SLUGGISH A FEW TIMES TO THE POINT OF ALMOST SHUTTING DOWN. YESTERDAY AS I WAS DRIVING, MY CHECK ENGINE LIGHT TURNED ON BUT I WAS ABLE TO CONTINUE WITHOUT ANY INCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232332June 25, 2008
ENGINE AND ENGINE COOLING
RE: 2008 JEEP GRAND CHEROKEE OVERLAND EDITION PURCHASED IN SEPT OF 07. WITHIN THE FIRST MONTH AND 4 TIMES SINCE I HAVE HAD A LOSS OF POWER TO THE VEHICLE WHILE DRIVING. IT HAS BEEN TO THE DEALER SEVERAL TIMES FOR "REPAIR AND CORRECTION, BUT THE PROBLEM KEEPS HAPPENING. THE DEALER IS NOW AT A LOSS AS TO HOW TO REPAIR THIS ISSUE. THEIR SOLUTION SEEMS TO BE THAT I SHOULD PULL OFF TO THE SIDE OF THE ROAD WHEN I FEEL THE POWER FAILING, SHUT OFF THE CAR AND THEN RESTART IT TO RESET THE COMPUTER. THEY HAVE TOLD ME THAT THE ISSUE IS BECAUSE THE ACCELERATOR AND THE COMPUTER STOP COMMUNICATING. THIS IS NOT SAFE AND IT IS NOT RIGHT. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227793May 14, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO MAKE A LEFT TURN AT 20 MPH, THE VEHICLE STALLED IN MID TURN. THE POWER STEERING AND BRAKES FAILED AS WELL. THE CONTACT WAS UNABLE TO SLOW THE VEHICLE DOWN AND CONTINUED TO DEPRESS THE BRAKE PEDAL UNTIL THE VEHICLE COASTED TO A COMPLETE STOP. THE CONTACT NEARLY STRUCK TWO CHILDREN AND A TREE. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE CONTACT BELIEVES THAT HIS VEHICLE IS EXPERIENCING THE SAME FAILURE AS NOTED IN NHTSA CAMPAIGN ID NUMBER 08V059000 (VISIBILITY:WINDSHIELD WIPER/WASHER); HOWEVER, THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 10,800 AND CURRENT MILEAGE WAS 10,840.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222325March 25, 2008
VISIBILITY:WINDSHIELD
A FEW WEEKS AGO I PURCHASED A 2008 JEEP GRAND CHEROKEE. THE MECHANICALS ARE FINE. BUT THERE IS A VERY PRONOUNCED REFLECTION OF THE CURVED DASH IN THE WINDOW WHICH IS EXACTLY IN THE LINE OF VISION. IT IS EXTREMELY DISTRACTING, IF NOT DANGEROUSLY INTRUSIVE. IT COULD BE EASILY FIXED IF THEY DECREASE THE SIZE OF THE "GUTTER" AROUND THE CURVED AREA ABOVE THE ODOMETER. I HAVE NEVER SEEN SUCH A PRONOUNCED REFLECTION AND IN SUCH A CRITICAL LOCATION, AND IT SHOULD BE CONSIDERED A SEVERE DESIGN DEFECT. IT IS PRONOUNCED BOTH ON SUNNY AND CLOUDY DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221791March 19, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*- THE CONTACT LEASES A 2008 JEEP CHEROKEE 4X4. WHILE PULLING INTO A PARKING GARAGE THE VEHICLE WOULD NOT ACCELERATED, INSTEAD IT WENT INTO REVERSE. SHE WAITED A FEW MINUTES THEN WHEN SHE TRIED TO PROCEED FORWARD THE VEHICLE CONTINUED IN REVERSE THEN JERKED AND STRUCK THE PRECEDING VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, WHO WASN'T ABLE TO DIAGNOSE THE FAILURE. THE DEALER STATED NOTHING WAS WRONG AND IT MIGHT HAVE BEEN DRIVER ERROR. A POLICE REPORT WAS TAKEN BY THE WHITE PLAINS POLICE DEPARTMENT REPORT NUMBER 08-10826. THE CURRENT AND FAILURE MILEAGE WERE 2,511.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10220890March 12, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THERE IS A HALF MOON CUTOUT ON THE DASHBOARD AND DRIVER SIDE. THE LINE REFLECTS VERTICALLY ON BOTH SUNNY AND CLOUDY DAYS. THE CONTACT STATED THAT THE GLARE FROM THE LINE AFFECTS HIS DRIVING AND COULD RESULT IN A CRASH. THE CURRENT MILEAGE WAS 7,000 AND FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220471March 8, 2008
STEERING
STEERING IS EXTREMELY LOOSE CAUSING THE VEHICLE TO DRIFT INTO DIFFERENT LANES. THE STEERING THEN TIGHTENS BACK UP. THIS HAPPENS UPON START UP OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218599February 20, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS PURCHASED ON 12/31/07. IN TWO SEPARATE OCCASIONS, THE VEHICLE'S TRANSMISSION GETS STUCK AND DOESN'T CHANGE GEARS. CAR AT BOTH TIMES WAS DRIVEN AT 40 MILES PER HOUR. WHEN ACCELERATED, THE VEHICLE'S SPEED WOULD NOT INCREASE, RENDERING THE CAR UNDRIVEABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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