Jeep Grand Cherokee Complaints (2008)

734 consumer complaints on file.

#10332091May 24, 2010
ENGINE AND ENGINE COOLING:ENGINE
ENGINE DIES SUDDENLY WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331476May 20, 2010
VISIBILITY
WE WERE DRIVING OUR 2008 JEEP GRAND CHEROKEE ON AN OPEN ROAD AT ABOUT 55MPH WHEN WE HEARD A LOUD SOUND LIKE A MUFFLED GUNSHOT OVER OUR HEADS. NO OTHER TRAFFIC WAS IN SIGHT AND THERE WAS NOTHING OVERHEAD. WHEN WE PULLED OVER TO INVESTIGATE, WE NOTED THAT THE SUNROOF WAS SHATTERED AND "POOCHED" UP, YET INTACT. NOTHING STRUCK THE VEHICLE AND IT WAS NOT IMPACTED FROM BELOW. WE DROVE IT TO THE NEAREST DEALER WE COULD FIND WITH THE NAV UNIT A FEW MILES AWAY. WE WERE MET WITH HOSTILITY AND BASICALLY CALLED LIARS BY THE SERVICE STAFF WHEN WE TOLD THEM WHAT HAPPENED. IT IS CURRENTLY IN THE DEALERS SHOP AWAITING A NEW SUNROOF. WE HAVE HAD OTHER CHRYSLER PRODUCTS BEFORE AND HAVE HAD NO ISSUES. OTHER THAN THIS INCIDENT THE VEHICLE HAS BEEN A JOY TO OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328036April 29, 2010
TIRES, TIRES:TREAD/BELT
GOODYEAR TIRE TREAD SEPARATION ON 2008 JEEP GRAND CHEROKEE SRT8: BOTH FRONT TIRES (GY EAGLE RS-A 255 45R20- RUN FLATS) HAVE DELAMINATED LEAVING ME TO LIMP HOME WHEN THE LEFT FRONT TIRE SUDDENLY WENT TO ZERO AIR PRESSURE AND THAT'S WHEN I FIRST NOTICED THE PROBLEM. THIS IS OBVIOUSLY A VERY COMMON PROBLEM IN THIS TIRE (SEE FORUM THREAD: HTTP://WWW.CHEROKEESRT8.COM/FORUMS/SHOWTHREAD.PHP?T=24831&HIGHLIGHT=GOOD+YEAR+TREAD+SEPARATION) I SAVED THE TIRES AND HAVE PICTURES. I ALSO HAVE ALIGNMENT SPECS SHOWING IT WAS WITHIN GUIDELINES. I HAVE SINCE REPLACED THE TIRES AT MY EXPENSE WITH ANOTHER BRAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326581April 20, 2010
VEHICLE SPEED CONTROL
2008 JEEP GRAND CHEROKEE ACCELERATED OUT OF CONTROL WHILE PARALLEL PARKING DAMAGING 3 OTHER VEHICLES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10326265April 18, 2010
EXTERIOR LIGHTING
HEADLAMP AIMING SYSTEM FAILED RESULTING IN UNSAFE DRIVING CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324424April 8, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
I AM FILING THIS NOW FOR JULY 09 DUE TO THE SAME ISSUE THAT HAPPENED YESTERDAY, 4-7-10.. THIS IS NOT A SAFE VEHICLE AND JEEP NEEDS TO FIX THIS PROBLEM. IT IS UNSAFE WHEN A VEHICLE GIVES NO WARNING AND COMPLETELY SHUTS OFF ON AN INTERSTATE. ALSO, PLEASE SEE MY SAFETY COMPLAINT ODI # 10324403 FOR THE 4-7-10 INCIDENT. IN JULY 09, AFTER GOING THROUGH A TOLL AT EXIT 67 BARNEGET TOLL , GARDEN STATE PARKWAY,NJ, I ACCELERATED TO THE MERGE POINT AND VEHICLE SHUT DOWN AND ENGINE STALLED AND LOST POWER. SEVERAL ATTEMPTS TO RESTART DIDN'T WORK. SEEMS LIKE IT SHUT DOWN ELECTRICALLY AND WAS NOT GETTING GAS ADEQUATELY. SEEMS TO LACK ADEQUATE POWER. ATTEMPT TO START SEVERAL TIMES WITH NO LUCK, ENGINE WOULDN'T STAY RUNNING, LONG START-UP INCONSISTENT, DASH LIGHTS DID COME ON TO INFORM OF NO POWER. LET SIT TO COOL DOWN VEHICLE AND WAS ABLE TO START AND MOVE TO A MORE SAFER LOCATION. THIS WAS THE FIRST OCCURRENCE AND THE TEMPERATURE OUTSIDE WAS 90 F AND SUNNY. THIS OCCURRED AT 15000 MILES IN JULY 09. VEHICLE WENT TO 3 SERVICE VISITS AND DEALERS COULD NOT REPEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324403April 7, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, EQUIPMENT
VEHICLE SHUTS DOWN, ENGINE STALLS WHILE DRIVING, ALSO DOES NOT START OR DIFFICULTY STARTING, SEEMS TO LACK ADEQUATE POWER..AFTER SEVERAL ATTEMPTS, WILL NOT WORK PROPERLY. LET VEHICLE SIT, "COOL DOWN", ABLE TO START AGAIN, SYSTEM OK..NO DASHBOARD SYSTEM WARNINGS. I WAS ON INTERSTATE 81 SOUTH AND FAILURE HAPPENED. ALSO, THIS SAME FAILURE OCCURRED AT 15,000 MILES. TODAYS FAILURE AT 30,221 IS THE SECOND OCCURRENCE. VEHICLE WAS TOWED TO SCRANTON DODGE JEEP SERVICE TONIGHT. WILL AWAIT VEHICLE SERVICE FROM DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322733March 29, 2010
ENGINE AND ENGINE COOLING
TOTAL ENGINE SHUTDOWN, USUALLY WITHOUT WARNING. THE INCIDENT DOES NOT SEEM TO CORRELATE WITH ANY GIVEN SPEED. THE SHUTDOWN HAS HAPPENED AT 75MPH ON HIGHWAY AS WELL AS SITTING AT A STOP LIGHT. WHEN ENGINE SHUTS DOWN YOU LOSE THE POWER STEERING AND BRAKES. IF IT WERE TO STALL WHILE MAKING AN ABRUPT TURN IT COULD CAUSE AN ACCIDENT. THIS HAPPENS MULTIPLE TIMES PER DAY. TRUCK HAS BEEN WITH THE DEALER NOW FOR A WEEK AND IT HAS THEM "BAFFLED". THE COMPUTER SYSTEM IS NOT LOGGING ANY MALFUNCTION RELATED TO THE STALL. IN ORDER TO RESTART THE TRUCK YOU NEED TO PLACE THE TRANSMISSION INTO PARK AND REMOVE THE KEY FROM THE IGNITION. THE TRUCK WILL START UP IMMEDIATELY AND COULD RUN FINE FOR AS FAR AS 20 MILES OR AS LITTLE AS 20 FEET. I FIND IT RATHER ODD THAT THERE WAS A RECALL FOR 1338 VEHICLES IN EARLY 2008 WHERE FAULTY MODULES COULD LEAD TO VEHICLES STALLING WHILE DRIVING. IT MAKES YOU WONDER IF THE ISSUE WAS TRULY CONTAINED. VEHICLE HAS ~33,000 MILES ON IT. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319478March 13, 2010
ENGINE AND ENGINE COOLING:ENGINE
MY 2008 JEEP GRAND CHEROKEE (5.8L) HAS A PERSISTENT PROBLEM WHERE THE ENGINE WILL SHUT OFF UNEXPECTEDLY. PROBLEM HAS BEEN ONGOING FOR 9 MOUNTS, AND 3 DIFFERENT DEALERS HAVE BEEN UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. PROBLEM OCCURS IN ALL DRIVING CONDITIONS, AND IS NOT REPEATABLE. SOMETIMES ENGINE SHUTS OFF VERY BRIEFLY (~.25 SECOND) AND PICKS UP WITH JUST A 'HICCOUGH' IN NORMAL OPERATION, SOMETIMES ENGINE SHUTS OFF FOR > 2 SECONDS, AND I NEED TO SHIFT TO NEUTRAL, AND RE-ENGAGE THE KEY TO START THE ENGINE. THE PROBLEM OCCURS AT RANDOM TIMES (ON CRUISE CONTROL ON STRAIGHT, FLAT HIGHWAY AT 65 MPH, IDLING AT STOP LIGHT, ACCELERATING INTO TRAFFIC, SLOWING FOR EXIT RAMP). SOMETIMES I WILL DRIVE FOR HUNDREDS OF MILES WITHOUT AN OCCURRENCE, SOMETIMES THE ENGINE CUTS OUT 5 TIMES IN A 5 MILE DRIVE. PROBLEM IS NOT REPEATABLE, AND NOT PREDICTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318535March 10, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. WHILE TRAVELING 55 MPH THE CONTACT WAS ATTEMPTING TO MAKE A RIGHT HAND TURN AND THE VEHICLE SUDDENLY STALLED, CAUSING THE CONTACT TO COAST THE VEHICLE TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THE CURRENT AND FAILURE MILEAGES WERE 31900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318575March 10, 2010
VEHICLE SPEED CONTROL
MY PARENTS PURCHASED A BRAND NEW 2008 JEEP GRAND CHEROKEE LIMITED. I WAS DRIVING THE VEHICLE ON JULY 11, 2008 IN MY NEIGHBORHOOD TO PICK UP SOME FOOD WITH MY 8 MONTHS PREGNANT SISTER IN LAW. AS I DROVE THE VEHICLE IT ACCELERATED WITHOUT ME PRESSING ON THE GAS AND I LOST CONTROL AND THE VEHICLE HIT APPROXIMATELY 3-4 PARKED CARS, I LANDED IN THE TRUNK OF ANOTHER VEHICLE, ON TOP OF IT. IF IT WASN'T FOR THE VEHICLES PARKED, I DON'T THINK THE JEEP WOULD HAVE STOPPED. LUCKILY NO ONE WAS HURT BADLY AND THE AIRBAGS WERE NOT EVEN DEPLOYED. THIS INCIDENT HAS REALLY AFFECTED ME AND THE WAY I DRIVE. I DO NOT EVEN LIKE TO BE A PASSENGER IN JEEP VEHICLES ANYMORE. IN JANUARY, 2010 MY MOTHER DROPPED HER CAR OFF AT A GARAGE TO HAVE IT PARKED. SHE WAS CALLED FROM THE GARAGE THAT THE VEHICLE HAD BEEN IN AN ACCIDENT. THE VEHICLE ONCE AGAIN ACCELERATED IN REVERSE AND THERE WAS DAMAGE TO THE VEHICLE AS WELL AS THE GARAGE. JEEP CHEROKEE'S ARE EXTREMELY FAULTY, ALWAYS IN THE DEALERSHIP WITH SOME ISSUE. THIS IS NOT A COINCIDENCE. THIS NEEDS TO BE TAKEN SERIOUSLY. PEOPLE CAN LOSE THEIR LIVES IF THESE VEHICLES ARE NOT RECALLED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10318737March 10, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
THE HOOD ON MY 2008 JEEP GRAND CHEROKEE FELL ON MY HEAD. THE HYDRAULIC PISTONS DOES NOT KEEP IT UP AND THERE IS NO MECHANICAL MEANS TO SECURE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318247March 9, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. WHILE DRIVING 10 MPH THE VEHICLE ACCELERATED ON ITS OWN WHEN SHE PUT IT IN NEUTRAL GEAR. SHE ENGAGED THE BRAKE PEDAL WHEN THE VEHICLE STARTED TO DECREASE IN SPEED AND THEN TURNED IT OFF. SHE WAS ABLE TO RESTART THE VEHICLE AND TAKE IT TO A DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE DIAGNOSTIC TEST PERFORMED BY THE COMPUTER INDICATED THAT THE ACCELERATOR PEDAL WAS ENGAGED UP TO 90 MPH. THE VEHICLE WILL BE REPAIRED WHEN THE PARTS ARE AVAILABLE. THE FAILURE HAS OCCURRED 3 TIMES. THE FAILURE MILEAGE WAS 18152 AND THE CURRENT MILEAGE WAS 18160.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313618February 24, 2010
PARKING BRAKE
WHILE DRIVING MY 2008 JEEP GRAND CHEROKEE AND HITTING A SMALL BUMP THE EMERGENCY BRAKE CABLE CONTACTS THE REAR DRIVE SHAFT UNIVERSAL JOINT. THIS IS NOT EASILY DETECTED UPON STOPPING AND RESTARTING IT STOPS. AND THEN AGAIN WHEN A BUMP IS HIT IT HAPPENS AGAIN. I RETURNED THE VEHICLE TO THE DEALER AND WAS TOLD THEY HAVE TO REROUTE THE CABLE. I WAS INFORMED WHILE THE REROUTING THAT THE CABLE NEEDED TO BE REPLACED. I WAS CHARGED FOR A NEW CABLE AND LABOR. I BELIEVE IF THE DEALER AND JEEP KNOW THE CABLE MUST BE REROUTED IT MIGHT BE ROUTED WRONG FROM THE FACTORY. I HAVE CHECKED WITH A FLEET MANAGER OF A LARGE MUNICIPAL POLICE DEPT THAT HAS APROX 300 2008 JEEPS, THEY HAVE EXPERIENCED THIS ON APROX 50 VEHICLES THAT ARE IN THERE FLEET.THEY WERE TOLD BY JEEP TO REROUTE AND WIRE TIE THE CABLE IN PLACE. I DID NOT UNFORTUNATE ASK FOR THE USED PART BE RETURNED TO ME. YOU ASSISTANCE IN INVESTIGATING THIS MATTER WOULD BE GREATLY APPRECIATED BY ME AND I HOPE OTHERS WHO HAVE HAD THIS PROBLEM IN THE PAST OR FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308359February 10, 2010
STRUCTURE:BODY:DOOR
2008 JEEP GRAND CHEROKEE RIGHT REAR DOOR WILL NOT OPEN FROM INSIDE, OUTSIDE OR ANY OTHER METHOD. THIS COULD TRAP PASSENGER IN VEHICLE IN EVENT OF CASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307332February 7, 2010
EQUIPMENT:MECHANICAL, EQUIPMENT, TIRES:VALVE
I WORK IN A TIRE SHOP. ALL THE VALVE STEMS WE USED IN 2007 AND 2008 WERE DEFECTIVE. THEY SPLIT AT THE RIM. THEY ARE A TICKING TIME BOMB. I HAVE WORKED IN TIRES FOR 26 YEARS. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304326February 3, 2010
VISIBILITY:REARVIEW MIRRORS/DEVICES
2008 JEEP GRAND CHEROKEE LIMITED MODEL- DRIVER'S SIDE HEATED POWER MIRROR EXPLODED WHILE DRIVING. I WAS DRIVING ON 1/30/10 IN RYE BROOK, NY AND TEMPERATURES WERE APPROXIMATELY 15 DEGREES FAHRENHEIT. AS I WAS DRIVING THE DRIVER'S SIDE MIRROR LITERALLY EXPLODED. THE ROADS WERE CLEAR AND FREE OF DEBRIS AND I SWERVED OFF THE ROAD AS I THOUGHT SOMEONE HAD THROWN A ROCK OR A BALL AT MY WINDOW. I QUICKLY GOT OUT OF THE CAR AND NOTICED A GAPING HOLE THROUGH THE MIRROR BUT NO OTHER DAMAGE TO ANY OTHER PART OF THE VEHICLE. NO SCRATCHES WERE ON THE MIRROR OR THE CAR BUT THERE WAS A GREENLIQUID FROM INSIDE THE MIRROR LOOSELY SCATTERED IN SMALL SPOTS ON THE DRIVER'S SIDE. IT WAS THE SAME GREEN LIQUID PRESENT IN GREATER AMOUNTS WITHIN THE MIRROR. IT WAS CLEAR THE MIRROR MALFUNCTIONED AND IMPLODED. I CONTACTED THE DEALERSHIP WHERE I GOT THE VEHICLE AND CHRYSLER CORPORATE HEADQUARTERED AND THEY SAID SUCH A DEFECT WOULD NOT BE COVERED. THERE COULD HAVE BEEN A SERIOUS INJURY AS I RAN OFF THE ROAD I HEARD THE BANG AND MIRROR EXPLODED. I THEN CONTACTED MY LOCAL BODY SHOP AND THE OWNER CONFIRMED HE HAS SEEN FAULTY WIRING AND EXPLODING MIRRORS FOR POWER HEATED MIRRORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304548February 3, 2010
FUEL SYSTEM, OTHER, ENGINE AND ENGINE COOLING
WHILE SITTING AT A STOPLIGHT, ON TWO (2) OCCASIONS MY 2008 JEEP GRAND CHEROKEE 4X4 SUDDENLY ACCELERATED ON ITS OWN WHILE MY FOOT WAS ON THE BRAKE AND REVVED UP (THROTTLE SURGE), THEN THE TACH WENT BACK TO NORMAL, AND THE ENGINE WENT BACK TO IDLING. TOOK IT TO THE DEALER I BOUGHT IT FROM, THEY CHECKED THE ON-BOARD COMPUTER AND NO INCIDENT SHOWED; THEY TOLD ME THEY CALLED CHRYSLER BUT NO ONE HAS REPORTED THIS BEFORE AND NO TECHNICAL BULLETIN HAS BEEN ISSUED REGARDING THROTTLE SURGE ISSUES. HAVE ONLY HAD THE VEHICLE 11 MONTHS. NOW AT TIMES, WHILE STOPPED AND IDLING, THE ENGINE WILL ACT LIKE IT'S GOING TO CUT OFF AS THE IDLE DROPS FOR A FEW SECONDS. DEALER ALSO DID NOT FIND AN ISSUE IN THE COMPUTER WITH THIS PROBLEM WHEN I TOOK IT IN A SECOND TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298285January 5, 2010
LATCHES/LOCKS/LINKAGES
REAR HATCH OPEN ERROR - ILLUMINATING INTERIOR LIGHTS - WHEN HATCH WAS FIRMLY SECURE. CONTINUAL CHIME - ERROR MESSAGE AND INTERIOR ILLUMINATION OCCURRED. TOOK FOR SERVICE AT JEEP DEALER - INFORMED THE LATCH WAS BAD AND WOULD NEED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297758January 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THREE MONTHS AFTER PURCHASING A 2008 JEEP GRAND CHEROKEE, THE VEHICLE SEEMS TO WANT TO STALL WHEN SHIFTING GEARS. WITHIN 8 MONTHS IT ACTUALLY IS STALLING, AT VARIOUS SPEEDS, AND HAS DONE SO AT LEAST 15 TIMES IN TWO YEARS. NEITHER THE DEALERSHIP OR CHRYSLER ACKNOWLEDGE THE SHIFTING PROBLEM AND HAVE NO REMEDY FOR THE STALLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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