Jeep Grand Cherokee Complaints (2009)

138 consumer complaints on file.

#10873157June 8, 2016
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING, THE IGNITION SWITCH GOES INTO ACCESSORY AND THE ENGINE SHUTS OFF..JEEP HAS NO POWER STEERING OR POWER TO CONTROL THE VEHICLE. THIS SCARED THE "H" OUT OF MY WIFE YESTERDAY WHILE DRIVING IN TRAFFIC ACROSS A BRIDGE GOING TO WORK. SHE WAS TRAVELING APROX. 45 MPH ACROSS A STRAIGHT BRIDGE. THIS SAME THING HAPPENED TO MYSELY LAST YEAR WHILE ON THE PA TURNPIKE IN TRAFFIC. I PUT THE FLASHERS ON AND SHIFTED INTO NEUTRAL AND RESTARTED THE JEEP WITHOUT MUCH SERIOUS PROBLEMS. BUT NOW A SECOND TIME !!! I DON'T WANT ANYBODY TO GET HURT BECAUSE OF THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872109June 2, 2016
ELECTRICAL SYSTEM
AT TIMES, THE IGNITION SWITCH TURNS OFF UNEXPECTEDLY WHILE DRIVING. ALSO, WHEN STARTING, THE IGNITION SWITCH WILL, AT TIMES, TURN OFF, RESULTING IN A FAILURE TO REMAIN RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870141May 21, 2016
AIR BAGS, WHEELS
TIRE GAUGES BROKE OFF / 3 CRUMBLED OFF THE TIRES AND 4TH JUST BROKE OFF IN THE MECHANICS HAND! THESE BROKE OFF BETWEEN MAY & NOV 2010. ALSO AIR BAG SIDE CONTACTS IN STEERING COLUMN {AIR BAG LIGHT IS ON} JULY 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855211April 13, 2016
AIR BAGS, ELECTRICAL SYSTEM
MY LIGHT FOR AIR BAGS WHEN I TURN WHEEL IT COMES ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851427March 24, 2016
WHEELS
I HAVE MICHILEN TIRES WHICH ARE LAODED WITH DRY ROT CRACKS. THERE IS PLENTY OF THREAD STILL LEFT ON TIRES BUT NEED TO BE REPLACED DUE TO ROT ON THETIRES I HAVE HAD SEVERAL ISSUES WITH FLAT TIRES. THE VALVE STEM ARE LITERALLY BREAKING OFF WHEN ADDING AIR TO MY TIRES. SO JEEP KNEW OF THIS PROBLEM WITH BAD VALVE STEM IN 2008 YET THEY KEPT USING THEM IN 2009?????????? HOW MANY PEOPLE HAVE TO HAVE BLOW OUTS/ACCIDENTS BEFORE SOMEONE IS HELD ACCOUNTABLE???????????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846042March 10, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHILE PARKED IN THE GARAGE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845580March 8, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE ELECTRONIC DASHBOARD FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820838January 18, 2016
POWER TRAIN, STEERING
WHILE DRIVING THE CAR THE CAR LOOSES THE ABILITY TO STEER AND DROPS INTO NEUTRAL. THE DEALERSHIP SWEARS THAT THEY CAN'T DUPLICATE THE PROBLEM. I TOOK IT IN FOR THE N23 RECALL TODAY AND AS I WAS DRIVING INTO THE DEALERSHIP IT HAPPENED AGAIN - YET THEY STILL COULDN'T DUPLICATE THE PROBLEM. NOW I'M WORRIED THAT MY 4WD WON'T WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809751December 11, 2015
UNKNOWN OR OTHER
DRIVER-SIDE AND PASSENGER-SIDE INTERIOR DOOR HANDLES BOTH (AT DIFFERENT TIMES) JUST BROKE FOR NO REASON AND STARTED CRUMBLING IN PIECES. IT STARTED ABOUT A YEAR AGO. I ASKED ABOUT IT AT OUR DEALERSHIP. THEY INFORMED ME THERE WERE NO RECALLS OR ANYTHING. I LOOKED IT UP ONLINE AND SAW THAT THERE HAVE BEEN MANY JEEP CHEROKEES HAVING THIS SAME ISSUE AND NO ONE UNDERSTANDS WHY THERE HAS BEEN NO RECALL ON THIS COMMON PROBLEM. MY HANDLES HAVE GOTTEN SO BAD THAT I AM AFRAID OF THE SAFETY ISSUE FOR MY FAMILY AND I NOW. OF COURSE THE VEHICLE WAS STATIONARY, AS WE WERE TRYING TO GET OUT OF THE VEHICLE WHEN BOTH OF THE HANDLES DID THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789603November 10, 2015
ENGINE
UPPER RADIATOR HOSE ELBOW FAILED ALLOWING IMMEDIATE LOSS OF ALL COOLANT FLUID. THE BARB ON THE END OF THE PLASTIC ELBOW BROKE OFF ALLOWING THE HOSE TO SLIP OFF THE ELBOW. THIS OCCURRED WHILE DRIVING AND RESULTED IN IMMEDIATE CHECK ENGINE LIGHT AND OVERHEATING OF ENGINE. THE DRIVING WAS BEING DONE BY A FIRESTONE TECHNICIAN THAT WAS TEST DRIVING THE VEHICLE AFTER A FRONT END ALIGNMENT. BASED ON COMMENTS BY OTHER OWNERS OF THE SAME VEHICLE THIS IS A COMMON OCCURRENCE ( HTTP://WWW.CHEROKEESRT8.COM/FORUMS/SHOWTHREAD.PHP?T=50508).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785766October 24, 2015
EXTERIOR LIGHTING
VEHICLE EQUIPPED WITH HIGH INTENSITY DISCHARGE LAMPS,WITH AUTOMATIC HEADLAMP LEVELING SYSTEM,THE SYSTEM HAS BECOME IN OPERATIVE AND HEAD LIGHTS DO NOT SEARCH OUT FAR ENOUGH TO PROVIDE A SAFE VIEWING AREA ON LOW BEAM. A POTENTIAL SAFETY ISSUE WITH NIGHT DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781401October 12, 2015
ELECTRICAL SYSTEM
IGNITION SWITCH TURNS OFF UNEXPECTEDLY. HAPPENS WHILE DRIVING CAUSING VEHICLE TO SHUT DOWN. HAS HAPPENED AT HIGHWAY SPEEDS AND NEARLY CAUSED AN ACCIDENT. THIS HAS HAPPENED MULTIPLE TIMES. OCCURS WHILE VEHICLE HAS BEEN IN MOTION, AT VARIOUS SPEEDS ON CITY STREETS AND HIGHWAYS. DEALER TOLD ME THERE IS A RECALL FOR THE SWITCH ON OTHER MODEL YEARS BUT NOT MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760916September 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 63 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE KEY FOB WAS REPLACED, BUT THE FAILURE PERSISTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED FOR A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758902August 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE KEY BECAME STUCK BETWEEN THE START AND RUN POSITION. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749490August 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE DAMAGED KEY ERROR MESSAGE ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE VEHICLE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746791August 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE KEY FOB WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE DEALER THEN REPLACED THE KEY, WIN MODULE AND IGNITION SWITCH. SHORTLY AFTER THE REPAIR, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,232. UPDATED 10/07/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745538August 1, 2015
ELECTRICAL SYSTEM, AIR BAGS, VEHICLE SPEED CONTROL
WHILE EXITING THE EXPRESSWAY AND COMING TO A STOP AT A LIGHT ALL THE GAUGES ON MY VEHICLE WENT OUT. I NO LONGER HAVE THE FOLLOWING: BRAKE LIGHTS, TURN SIGNALS, SPEED CONTROL, KEY FOB, POSSIBLY AIR BAGS AND GENERAL ELECTRICAL COMPONENTS. THIS IS THE 2ND OCCURRENCE OF THIS PROBLEM. I WAS ALMOST REAR ENDED WHILE TURNING BECAUSE OF THIS ISSUE. VEHICLE IS PARKED UNTIL IT CAN BE SERVICED. DEALER UNABLE TO SERVICE AND WOULD ONLY SCHEDULE AN APPOINT FOUR DAYS FROM TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713896April 30, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH, WHICH CAUSED THE BATTERY TO WEAR PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED AN INSPECTION AND DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE. THE DEALER ADVISED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE DEALER ALSO ADVISED THAT THE VEHICLE WAS NO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. UPDATED 6/22/15*CN UPDATED 10/11/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713498April 29, 2015
WHEELS, TIRES
SECOND INCIDENT REGARDING TIRE SENSOR MONITOR. MECHANIC CHECKED TIRE PRESSURE AND TSM DEFLATED TIRE AND HAD TO BE REPLACED. WHILE DRIVING AT 40 MPH, TIRE PRESSURE LIGHT COMES ON AND TIRE IMMEDIATELY DEFLATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694263March 14, 2015
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
VEHICLE SHUT OFF WHILE DRIVING, KEY WAS IN THE ON POSITION SUDDENLY SHUTOFF CAUSING NO POWER STEERING, POWER BRAKES, INSTRUMENT PANEL AND GAUGES WENT TO ZERO. WAS ABLE TO RESTART AFTER A FEW MINUTES. DROVE HOME, WENT TO START VEHICLE 1 HOUR LATER AND NOTHING HAPPENED. THIS HAS HAPPENED BEFORE AND IS SIMILAR TO SEVERAL OTHER COMPLAINTS FOR THIS MAKE AND YEAR. CHRYSLER HAS NO RECALL OR FIX FOR THIS PROBLEM AND IS NOT WILLING TO RECOGNIZE IT AS A SERIOUS SAFETY ISSUE. SOMEONE WILL BE KILLED BECAUSE OF THIS OR ALREADY HAS, DEAD PEOPLE DO NOT COMPLAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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