Jeep Grand Cherokee Complaints (2005)

2,052 consumer complaints on file.

#11362436October 2, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. SEVERAL MOMENTS LATER THE VEHICLE RESTARTED. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT IMMEDIATELY RESTART. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MOUNTAIN VIEW CHRYSLER LOCATED AT 6276 ALABAMA HWY, RINGGOLD, GA 30736, WHO DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE. THE IGNITION SWITCH WAS REPLACED AND THE DRIVE CONTROL MODULE WAS REPROGRAMMED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361237September 26, 2020
STRUCTURE:BODY
INTERIOR DOOR HANDLE ASSEMBLIES ARE DEFECTIVE. BREAK AND NON FUNCTIONAL UNDER REGULAR USE AND NORMAL WEAR. UNABLE TO SAFELY EXIT VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350457August 20, 2020
STRUCTURE:BODY
THE DOOR HANDLES EASILY CRACK OFF OF THE DOOR PANEL WHICH PREVENTS THE DOOR FROM BEING ABLE TO BE OPENED. THIS IS A SAFETY ISSUE. AND IT CAN NOT BE REPLACED WITHOUT THE WHOLE DOOR PANEL BEING REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349758August 17, 2020
UNKNOWN OR OTHER
EVERY SINGLE ONE OF MY INTERIOR DOOR HANDLES HAS BROKEN OFF AND SHATTERED BECAUSE OF THE BRITTLE PLASTIC SOMETHING NEEDS TO BE DONE ABOUT THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343045August 3, 2020
ENGINE
MY JEEP 5.7L V8 WAS UNDER EXTENDED WARRANTY AND WAS TAKEN TO THE DEALER FOR RECALL ON IGNITION AND COMPUTER FLASH FOR RECEIVER. WHILE THERE I ASKED THEM TO CHECK THE TICKING NOISE COMING FROM MY MOTOR. I WAS ADVISED THIS WAS NORMAL FOR THIS MOTOR AND MILEAGE(88,000). THIS TICK KEEPS GETTING WORSE AND I SEE MOST 5.7S UP TO NOW STILL HAVE IT ,BEFORE THE LIFTERS RUIN A CRANKSHAFT. IS THE NHTSA GOING TO CORRECT THIS TRAVESTY OR HIDE BEHIND THEIR REPUTATION ,LIKE THE CRASH DUMMY NEXT TO THIS PAGE? THANK YOU FOR YOUR TIME,TOM [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341795July 28, 2020
AIR BAGS
WELL MY AIRBAG LIGHT IS ON AND WILL NOT GO OFF! I TOOK IT TO THE MECHANIC AND THEY REASSURED ME THE AIRBAGS ARE THERE AND HAVEN'T BEEN DEPLOYED AT ALL. BUT MY CONCERN IS THAT THE LIGHT IS ON FOR A REASON EITHER THE SEATBELTS OR THE AIRBAGS ARE FAULTY. NO MATTER IF I'M PARKED OR IF I'M IN MOTION THE AIRBAG LIGHT IS ALWAYS ON AND I WANT TO BE SAFE AND SECURE THAT IF I'M IN AN ACCIDENT I WON'T BE KILLED BECAUSE MY AIRBAGS DIDN'T DEPLOY AS THEY SHOULD! I KNOW MY JEEP IS OLD BUT IT'S IN GOOD CONDITION I'M NOT SURE WHAT ELSE TO DO ABOUT THIS PROBLEM BECAUSE I SEARCHED BY MY VIN AND IT HASN'T HAD A RECALL ABOUT THAT PROBLEM SO PLEASE GET BACK TO ME AS SOON AS POSSIBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338721July 10, 2020
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
WON'T SPEED UP AND WHEN IS DOES IT GETS JAMMED AND IT SHAKES AND WHEN I BREAK ITS SHAKES EVEN WHEN I TURN. I JUST BOUGHT IT AND THEY ARE TELLING ME THAT IT'S EITHER THE MOTOR MESSED UP OR THE COMPUTER. THEY TOLD ME THAT IT'LL COST ME 3,000 I DON'T HAVE THAT. I SAVED UP FOR A HEAD TO BY IT. AND A MONTH AFTER I GOT IT IT'S MESSING UP. BUT WHEN I FIRST BOUGHT IT. I TOOK IT TO A SHOP AND IT THREW NO CODES NOTHING WAS WRONG WITH IT. IT TOOK ALL OF A MONTH TO BREAK DOWN ON ME. AND THE BATTERY WON'T STAY CHARGED THEY PUT IN A NEW BATTERY WHEN I FIRST GOT IT. THEN I HAD TO WARRANTY ANOTHER BECAUSE THAT ONE STOPPED WORKING. I JUST NEED HELP TO FIGURE OUT WHAT IS GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338182July 8, 2020
AIR BAGS, VISIBILITY/WIPER, EXTERIOR LIGHTING
ELECTRONIC EQUIPMENT SHUTS OFF. THE ENGINE STAYS OPERATIONAL. AFFECTED EQUIPMENT INCLUDES A/C, LIGHTS (BOTH INTERIOR/EXTERIOR), WIPERS, AIRBAGS, LOCKS, WINDOWS, AND DASH GAUGES/COMPONENTS. THE ELECTRONIC EQUIPMENT IS NON-RESPONSIVE, WHICH COULD RESULT IN DEATH OR SERIOUS INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337819July 7, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
SHUDDERS WHEN IN STATIONARY POSITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337820July 7, 2020
ENGINE, FUEL/PROPULSION SYSTEM, SUSPENSION
ALL SAFETY RECALLS AND RECALLS HAVE NOT BEEN DONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337660July 6, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHUTOFF DURING COLD STARTS AND REQUIRED AN EXTENDED AMOUNT OF TIME TO RESTART ESPECIALLY DURING THE WINTER MONTHS. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329586June 18, 2020
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE REAR BRAKE LIGHTS FAILED TO ILLUMINATE. THE LIGHT BULBS, FUSES AND BRAKE PEDAL SWITCH WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 176,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329366June 17, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
WHEN DESCRIBING WHAT HAPPENED WITH YOUR VEHICLE, TELL US SPECIFICALLY IF THE VEHICLE WAS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING, BRAKING, ETC. DESCRIBE THE FAULT OR PROBLEM THAT CREATED THE UNSAFE CONDITION. IF YOU KNOW, STATE THE COMPONENT PART OR SYSTEM THAT YOU BELIEVE MAY BE THE CAUSE OF THE SAFETY RISK. IF YOU ARE UNCERTAIN, SIMPLY STATE UNKNOWN AND PROVIDE YOUR BEST ASSESSMENT OF THE INCIDENT AND CAUSE IN YOUR DESCRIPTION. IF YOU HAVE OTHER INFORMATION - REPAIR INVOICES, POLICE ACCIDENT REPORTS, INSURANCE CLAIM FORMS, ETC. - SCAN THEM ELECTRONICALLY AND UPLOAD THEM ALONG WITH YOUR COMPLAINT. IF YOUR COMPLAINT IS ABOUT A RECALL AND YOU HAVE THE RECALL NUMBER AVAILABLE, PLEASE PROVIDE IT. ADDITIONALLY, IF YOU LATER OBTAIN INFORMATION AND EVIDENCE RELATED TO YOUR COMPLAINT, PLEASE RETAIN IT FOR AT LEAST FIVE YEARS, IN THE EVENT THAT WE CONTACT YOU FOR FURTHER INFORMATION. LESS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327528June 6, 2020
ENGINE, STEERING, SUSPENSION
EVERY DAY I CRANK UP MY JEEP I GIVE IT 5-10 MINS BEFORE I MOVE IT BECAUSE IT HAS THIS SHAKE OR VIBRATION TO IT REALLY BAD IT STOPS AND THEN ONCE I HAVE EXCEEDED 45-55 MPH AND START TO COME TO A STOP IT SHAKES THE ENTIRE FRONT END. NOW IF I'M BELOW 45 IT DON'T REALLY DO IT AS OFTEN! WHEN I TURN OR HIT A BUMP IN THE ROAD THE FRONT END RATTLED OR VIBRATING FROM IT! SOME DAYS WHEN I'M TRYING TO MAKE A U TURN IT SEEMS AS IF IT'S HAVING A HARD TIME TURNING! CHECK ENGINE LIGHT CONSTANTLY ON AND OFF! HAD IT CHECKED NOTHING IS COMING UP INDICATING A MISFIRE OR ANYTHING! THE GAS MILEAGE SUCKS! GET A FULL TUNE UP AND IT WILL RUN BETTER SPENDING ALL MY MONEY AND IT'S STILL A PIECE OF CRAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327486June 5, 2020
STRUCTURE:BODY
STRESS CRACKS AND FULL CRACKS AND BROKEN INTERIOR DOOR HANDLES. MAJOR SAFETY CONCERNS IF CAN'T OPEN DOOR IN AN EMERGENCY. 3 OF THE 4 HANDLES HAVE MAJOR CRACK AND ONE IS FULLY BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326348May 28, 2020
UNKNOWN OR OTHER, STRUCTURE
THE UNDERCARRIAGE HAS PRACTICALLY DISSOLVED. THE METAL IS TOO THIN OR IT SHOULD OF HAD A PROTECTIVE COATING. PERHAPS BOTH.*DT *TR *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325716May 24, 2020
POWER TRAIN
I TOOK JEEP IN FOR RECALL N23 AND THEY FLASHED IT. AFTER I PICKED IT UP THE SERVICE 4WD DRIVE CODE KEEPS POPPING UP. 4X4 DOES NOT KICK IN. UNLESS I REMOVE THE FED MYSELF FUSE AND PUT BACK IN THEN IT WILL WORK. BUT AFTER A WHILE 4WD SERVICE TURNS ON AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325122May 19, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
ALL OF THE DASH LIGHTS UP, FLASHES/FLUTTER/FLICKERS, RADIO SHUTS OFF, HVAC SYSTEM SHUTS OFF, BUT ENGINE STILL RUNS. THIS ONLY HAPPENS WHEN THE CAR IS ON, HOWEVER IT CAN HAPPEN WHILE IN MOTION OR IN PARK.. BUT I DO NOT SEE A PATTERN BEYOND THAT (LIKE WHEN IT RAINS OR IS HUMID). I HAVE TRIED TO MAKE IT HAPPEN BY JUGGLING MY IGNITION BECAUSE I KNOW THAT IS A THING, BUT THAT NEVER INITIATES THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321640April 20, 2020
UNKNOWN OR OTHER
THE DOOR HANDLES ON THE INTERIOR OF MY JEEP ARE VERY BRITTLE. 2 OUT OF 4 HANDLES ARE CURRENTLY BROKEN AS THEY ARE MADE ONLY OF PLASTIC. THIS IS A MAJOR ISSUE WITH MY VEHICLE AS IT POSES A SAFETY RISK. MANY PEOPLE ONLINE HAVE THIS SAME ISSUE, THIS NEEDS TO BE LOOKED INTO, I AM FEARFUL FOR MYSELF AND MY FAMILIES SAFETY IN THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320848April 11, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE JEEP HAS STARTING PROMBLES IT WILL RUN AND START FINE THEN THE NEXT IT DOSE NOT WANT TO START. SO I COULD JUST RUN IN THE STORE AND COME OUT AND IT WON'T START AND I HAVE TO SIT A HOUR OR TWO AND THEN IT STARTS AGINE. IT DOSE THIS AFTER RUNNING TO THREE PLACES IT WILL STALL AGINE ON ME AND WON'T START. I HAVE BRAND NEW STARTER IN IT AND BATTERY. HAD THE ALTERNATOR CHECKED AND ITS FINE AND ALSO THERE WAS RECALL ON INGINTION SWITCH AND THAT GOT REPLACED BUT STILL HAVING PROMBLES WITH IT STARTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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