Jeep Grand Cherokee Complaints (1999)

1,638 consumer complaints on file.

#10928291November 28, 2016
SERVICE BRAKES, SEATS
THE DRIVER'S SIDE ELECTRIC SEAT BRACKET HAS BROKEN IN TWO PLACES MAKING THE SEAT WOBBLE. ALSO, THE PASSENGER SIDE BRAKE CALIPER HAS AN ABS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916864October 18, 2016
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED BUT CONTINUED TO ROLL FORWARD. THE CONTACT HAD TO SHIFT THE GEAR SHIFTER INTO THE PARK POSITION TO GET THE VEHICLE TO COME TO A COMPLETE HALT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904686September 8, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
MY COMPLAINT INVOLVING MY VEHICLE AND ITS NOW DEFECTED PARTS OR UNSAFE STATUS TO OPERATE IS DUE TO MECHANICAL WORKMANSHIP. I PURCHASED MY VEHICLE 3 YEARS AGO. NEVER HAD MAJOR PROBLEMS WITH IT AND MAINTAINED IT WELL AND REGULAR TUNE-UPS. I INVESTED IN BUYING ALL PARTS NEEDED AS TIME WELL WARE AND TARE. IM NOT TOO FAMILIAR WITH AUTO PARTS OR WORK BUT AS IM PUTTING MORE MONEY INTO "NEW PARTS" MY CAR SEEMS TO SLOWLY CONTINUE TO FAIL. ALL I KNOW IS I RELIED ON CERTAIN MECHANICS TO IMPROVE THE CONDITION OF MY CAR. I HAD A OPERABLE VEHICLE UNTIL I DROVE INTO THIS AUTO SHOP AND LEFT HAVING TO TOW IT OUT. I SIMPLY ASKED TO CHANGE FRONT BRAKE PADS, ROTERS, AND IGNITION SWITCH (ELECTRICAL PART). IM TOLD TO PURCHASE OTHER PARTS THAT INCLUDE SCREWS, STEERING COLUMN, AND KEY LOCKSMITH/ FEES. NOTHING GOT RESOLVED AND ELECTRICAL EVERYTHING STOPS WORKING. JEEPS FRONT DRIVER TIRE STAYS ON A FLAT AND TO MAKE MATTERS WORSE A CHRYSLER DEALERSHIP IS THE ONLY PLACE THAT CAN FIX THIS. THE MECHANIC SPOKE TO THE DEALERSHIP AND FINALLY SEEMED TO HAVE IT FIGURED OUT. $50 WAS THE PRICE I WAS TOLD I WOULD BE LEFT WITH. AFTER RUNNING TEST AND DIAGNOSTICS, PRICES CHANGED AND MORE WORK WAS NEEDED. ITS BEEN A LITTLE OVER 2 MONTHS SINCE IVE BEEN WITHOUT. NOW IM TOLD I NEED TO PAY IN FULL $1500 BEFORE THEY WILL WORK ON MY VEHICLE. I HAVENT BEEN OFFERED A RENTAL MUCHLESS BEEN SATISFIED WITH THE WORK DONE. I FEEL LIKE MY CAR HAS BEEN STRIPPED OF PAID PARTS. IVE LOOKED ONLINE FOR ADVICE AND HELP AS WHAT I SHOULD DO BUT NO ACTION HAS BEEN DONE. I WOULD APPRECIATE AND GREATLY BE THANKFUL FOR SOMEONE TO LOOK INTO THE SAFETY AND WORK PERFORMED TO MY JEEP. AS FOR THE RECALLS THE SERVICE TECH NAMED OFF SEVERAL THAT HE STATED WERE TAKEN CARE OF. TO MY KNOWLEDGE IVE NEVER BEEN AWARE OF ANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895074August 11, 2016
ENGINE, VISIBILITY/WIPER
I HAVE OWNED 8 JEEPS AND NOW HAVE A BEAUTIFUL DEALERSHIPL MAINTAINED GRAND CHEROKEE LIMITED 4.7L IN MY DRIVEWAY WITH A BAD ENGINE. AT 100K A ROD BEARING WENT BAD AND AFTER THAT WAS FIXED BY ME WITH GREAT EXPENSE IT NOW SITS IN THE DRIVEWAY WITH LOW COMPRESSION AND WILL NOT START. I HAVE SEARCHED AND FOUND HUNDREDS OF ADS WITH BLOWN ENGINES JUST IN MY AREA OF SOUTHERN CALIFORNIA. THERE SEEMS TO BE SOME COMMON DESIGN FLAWS IN THE 4.7L THAT CHRYSLER CORPORATION HAS BEEN HIDING AND WE THE PEOPLE HAVE BEEN PAYING FOR IT. DEALERS DENY ANY PROBLEMS BUT YET ON ANY GIVEN DAY THE CLASSIFIES ARE FULL OF THEM. I LOVE THE VEHICLE IN GENERAL THAT'S WHY I HAVE OWNED SO MANY BUT FEEL TAKEN ADVANTAGE OF AND CAN'T AFFORD TO DRIVE A CHRYSLER PIECE OF CRAP ANYMORE. I WAS STRANDED ON THE HIGHWAY LIKE MANY OF US WERE AND PUT IN A PERILOUS SITUATIONS BECAUSE OF IT WITH FAMILY IN THE CAR PLUS I WAS ON CRUTCHES . CHRYSLER SHOULD BEING OFFERING ASSISTANCE BECAUSE OF THEIR FAULTS. I ALSO JUST GOT DONE REPAIRING THE FAULTY BLEND DOOR BECAUSE OF THE LACK OF VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887387July 21, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884590July 13, 2016
STEERING, SUSPENSION, WHEELS
MY JEEP VIOLENTLY SHAKES WHEN I'M DRIVING SPEEDS OF 50+ AND IT IS VERY DANGEROUS BECAUSE AS WE ALL KNOW HIGHWAYS AND FREEWAYS ARE SPEEDS BETWEEN 55 AND 70 AND I CANNOT DRIVE OVER 50. THE OTHER DAY IT STARTED TO SHAKE SO BAD THAT I HAD TO PULL OVER AND ALMOST HIT THE CEMENT GUARD RAIL. I HAVE TO TRANSPORT MY GRANDCHILDREN FROM TIME TO TIME AND GOD FORBID ANYTHING HAPPEN TO THEM CHRYSLER WILL BE RESPONSIBLE. I HAVE DONE RESEARCH AND THIS ISSUE IS CALLED THE DEATH WOBBLE AND IS THE PERFECT NAME FOR IT. THEY NEED TO DO A RECALL ON THIS ISSUE BEFORE SOMEONE GETS KILLED. PLEASE MAKE CHRYSLER DO THE RIGHT THING AND FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882620July 5, 2016
UNKNOWN OR OTHER
PURCHASED A VEHICLE FROM CARMART IN 09-29-2015 A 1999 JEEP GRAND CHEROKEE A COUPLE OF MONTHS LATER THE VEHICLE SHUT OFF WHILE I WAS ON THE HIGHWAY, IT STARTED RIGHT BACK UP. I CONTACTED CARMART AND ON JANUARY 82016 VEHICLE WAS SENT TO A SHOP PARKING CLEAN WHERE THEY CHANGE MY TP SENSOR. IT RAN FINE FOR A FEW MORE MONTHS AND BEGAN TO SHUT OFF AGAIN IN PARKED,DRIVING DOWN A RESIDENTIAL AREA AND EVEN ON THE HIGHWAY. BACK TO CARMART 6-9-2016 CAR WENT TO SEARS FIXED THROTTLE BODY,RADIATOR GOT CAR BACK ON 6-16-2016 ON 6-18 BACK AT SEARS CARS DO FUEL FILTER 6-20-2016 CAR STILL SHUT OFF AGREED TO TAKE BACK TO SHOP ON 6-28-2016 AS OF JULY 5TH 2016 STILL HAVE NOT RECEIVED MY CAR BACK. UNSURE WHAT IS THE SOURCE OF PROBLEM HOWEVER WHEN IT SHUTS OFF THE RPM GOES ALL THE WAY TO ZERO . THIS IS ENDANGERING ME AND MY FAMILY HOWEVER I STILL HAVE TO PAY MY CAR NOTE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10874186June 14, 2016
SEATS
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO STOP THE VEHICLE AT 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL WITH EXCESSIVE FORCE. AS A RESULT, THE SEAT DETACHED AND THE CONTACT WAS PINNED BETWEEN THE STEERING COLUMN AND SEAT. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 205,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851956March 28, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED AND STARTED BLINKING. AFTER A FEW DAYS, THE WARNING LIGHT REMAINED ILLUMINATED ALL THE TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 227,499.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824319February 4, 2016
POWER TRAIN
I WOULD LIKE TO KNOW WHY JEEP/CHRYSLER HAS NOT DONE ANY RECALLS OR FIXES INVOLVING THE POWERTRAIN CONTROL MODULE (PCM) SINCE IT IS A KNOWN ISSUE WITH GRAND CHEROKEES?!!! INSTEAD THEY WANT CUSTOMERS TO GO OUT AND SPEND APPROXIMATELY $200+ FOR A NEW ONE AND EVEN MORE $$ TO HAVE DEALER INSTALL IT. I LOVE MY JEEP DON'T GET ME WRONG, BUT JEEP DROPPED THE BALL BIG ON THIS ONE. JUST ABOUT AS BAD AS THE GAS TANK ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806489November 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,214.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806149November 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHEN THE CONTACT STARTED THE VEHICLE, THE LIGHTING ON THE INSTRUMENT PANEL FAILED TO ILLUMINATE INTERMITTENTLY. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE ONCE IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806261November 23, 2015
SEATS
I HAVE ABOUT 192,000 MILES ...OWNED THE CAR SINCE 2001..ABOUT 1 YEAR AGO I NOTICED THE FRONT SEAT WAS BEGINNING TO WIGGLE...IN TIME UNTIL 10/14/15 WHEN I TOOK IT TO THE CHRYSLER DEATERSHIP (FRANICH) IN WATSONVILLE, CA. 95076 WHERE I WAS ADVISED I HAD A BROKEN FRAME ON THE DRIVER'S SIDE FRONT SEAT. THEIR ONLY SOLUTION WAS TO TRY AND SELL ME A WHOLE NEW SEAT ASSEMBLY...AT THE COST OF $750 WHICH WOULD HAVE REPRESENTED ABOUT 20% OF THE PRESENT VALUE (MY CAR IS IN SUPER CONDITION)...I ASKED IF THERE WAS ANOTHER PLACE I COULD GO....THE SERVICEMAN PUT ME ON HOLD AS HE SPOKE TO THE MANAGER..CAME BACK ON AND .SAID NO...AND ACTUALLY SENT ME ON MY WAY IN THAT UNSAFE CONDITION...NEVER ONCE DID THEY TELL ME THAT THERE HAVE BEEN SIMIIAR COMPLAINTS WITH THE SAME PROBLEM AND THAT CHRYSLER WAS REFUSING THE NHTSA SUGGESTION FOR RECALLS FOR THIS UNSAFE CONDITION...HAD THEY AT LEAST TOLD ME...I WOULD HAVE BEGUN SEARCHING THE WEB FOR SOLUTIONS....LUCKILY, I HAD A RELATIVE FIX AND WELD THE PROBLEM FOR ME....HOWEVER, I DO NOT WANT ANY ONE ELSE TO SUFFER WITH THIS PROBLEM....AS A LOYAL JEEP OWNER I AM ASHAMED OF CHRYSLER TO NOT PROVIDE A FIX FOR US ALL....I PAID THE COST TO FIX...AND THEIR REPUTATION SHOULD BE SULLIED BY THEIR REFUSAL TO RECALL OR AT THE VERY LEAST HAVE A FIX IN PLACE ....I LOVE MY JEEP...I AM 73 YEARS OLD...COULD I HAVE DIED DUE TO THIS SAFETY ISSUE IF HIT BY ANOTHER AUTO ...HAS ANYONE ELSE SUFFERED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794506November 17, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, IT ACCELERATED INDEPENDENTLY AND THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED BY AN INDEPENDENT MECHANIC BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786708October 28, 2015
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
ELECTRIC SYSTEM IS BAD AND JEEPS ARE KNOWN FOR THE BAD BELTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786742October 28, 2015
ENGINE
THE JEEP ENGINE SHUTS OFF UNEXPECTEDLY. THIS OCCURS AFTER APPROXIMATELY 25 MINUTES OF DRIVING. IT CAN HAPPEN DURING HIGH SPEEDS ON THE HIGHWAY 60 + MPH OR DURING IDLE WHEN STOPPED IN TRAFFIC. THIS IS EXTREMELY DANGEROUS AS I HAD TO AVOID SEVERAL ACCIDENTS. THE JEEP MIGHT START IMMEDIATELY AFTER A SHORT WAIT, OR CAN TAKE A DAY AND START WITH THE SAME PROBLEM. THE GAUGES GO OFF, WITH THE FUEL SHOWING EMPTY, THEN THE ENGINE SIMPLY CUTS OFF WITHOUT ANY PRIOR WARNING. YOU LOSE ALL POWER, BRAKES, STEERING ETC... THIS IS A SERIOUS PROBLEM THAT APPEARS TO BE DOCUMENTED ALL OVER THE INTERNET WITHOUT CHRYSLER STEPPING FORWARD TO MAKE THE NECESSARY CORRECTIONS THAT MIGHT EVENTUALLY SAVE LIVES. IT DOES THIS PROBLEM, WHETHER YOU ARE IDLE CONDITION, MAKING A TURN, TRAVELING A SHORT DISTANCE OR ON THE HIGHWAY IN A MIDDLE LANE SURROUNDED IN TRAFFIC DOING 65. THE WEATHER ALSO HAS NO EFFECT AS IT HAS OCCURRED DURING WARMER WEATHER AND COOLER WEATHER. I AM LUCKY TO BE ALIVE AS I RECENTLY AVOIDED A REAR END COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786380October 27, 2015
SEATS
THE DRIVER SEAT CAME OFF TRACK OR BROKE I'VE FIXED IT A FEW TIMES BUT I THINK ITS A SAFETY ISSUE IF I GET INTO A WREAK I'M NOT PROTECTED MY SEAT IS ALMOST IN THE BACK SEAT ALREADY LAYING ON THE CAR SEAT OF MY KID, IT MOVES WHEN I TURN OR BREAK, SO IF I GET HIT I'M GOING TO BE THROWN OUT OF MY SEAT AND OR CAR I'VE ALREADY GOT TO TAKE IT TO GET HE GAS TANK ISSUE FIXED, THE TAIL LIGHTS NOT WORKING RIGHT I'VE GOTTEN A FEW TICKETS FOR THAT NOW THIS I KNOW I'M NOT THE ONLY ONE WITH THIS ISSUE SO I THINK SOMETHING SHOULD BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781870October 13, 2015
ENGINE, SUSPENSION
EXCESSIVE ENGINE KNOCKING WITH POWER LOSS AND ABNORMAL DRIVING CAPABILITES. SOUNDS LIKE BAD INTERNALS. SUSPENSION CAUSES "DEATH WOBBLE" AT CRUISING SPEEDS. ENGINE HAPPENS ANYTIME ENGINE IS RUNNING PRODUCING LARGE QUANTITIES OF SMOKE FROM TAILPIPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779767October 5, 2015
VISIBILITY/WIPER
DEFROSTER DOES NOT CLEAR WINDSHIELD, BLOWER WORSENS FOG. AFTER BRIEF USE OF VEHICLE CONDENSATION BUILDS ON PASSENGER SIDE OF WINDSHIELD AND PROHIBITS CLEAR VISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779860October 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THERE WAS A DEER IN THE MIDDLE OF THE ROAD THAT CAUSED THE CONTACT TO SWERVE TO THE LEFT AND CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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