Jeep Grand Cherokee Complaints (1995)

719 consumer complaints on file.

#10731957July 4, 2015
SUSPENSION, STEERING, WHEELS
WHILE DRIVING ON THE 210 FWY EAST NEAR THE HILL STREET OFF-RAMP IN PASADENA-CA THE CAR'S FRONT END STARTED TO SHAKE & BOUNCE VIOLENTLY WHILE WOBBLING TOWARDS THE RIGHT. IT FELT AS OF THE CAR WOULD FALL APART AND WE (OCCUPANTS) WERE VERY SCARED. AFTER REDUCING MY SPEED TO ABOUT 35MPH THE SHAKING/BOUNCING STOPPED AND EVERYTHING SEEMED BACK TO NORMAL. I CHECKED THE WEB TO SEE IF ANY ONE ELSE HAD EXPERIENCED THESE PROBLEMS. TO MY SURPRISE THE INTERNET HAS NUMEROUS ENTRIES OF PEOPLE IN JEEPS EXPERIENCING EXACTLY THE SAME AND NAMING IT THE "DEATH WOBBLE". THE SITES SUGGEST DIFFERENT CURES BUT AFTER REPLACING ALL FRONT SHOCKS, STEERING HOUSING, STEERING DAMPERS AND ALL SUSPENSION BUSHINGS AND REPLACING TIRES AND HAVING ALIGNMENT CHECKED THE PROBLEM REMAINED AS I EXPERIENCED IT TWICE MORE AFTER ALL THE WORK WAS DONE. ON 04/08/'15 I TOOK THE CAR TO ALHAMBRA CHRYSLER/DODGE/JEEP FOR INSPECTION. THE DEALER HAD NEVER HEARD OF THE "DEATH WOBBLE" SO I HANDED THEM AN INTERNET PRINTOUT CLEARLY EXPLAINING THE SYMPTOMS. AFTER INSPECTION THE WORKORDER LISTED THE REAR SHOCKS NEEDING IMMEDIATE REPLACEMENT AND FRONT SUSPENSION TO "MAY FUTURE ATTENTION". SINCE EVERYTHING ON FRONT SUSPENSION HAS ALREADY BEEN REPLACED I WENT AHEAD AND REPLACED THE REAR SHOCKS AND DOUBLE CHECKED ALL SUSPENSION FASTENERS, BALL JOINTS AND WHEELBEARINGS. STILL THE PROBLEM, THE DEATH WOBBLE", OCCURRED ONCE MORE. BASED ON THE INTERNET LISTINGS MY CASE IS NOT AN ISOLATED INCIDENT AND SINCE DURING THE WOBBLE THE CAR IS UNCONTROLLABLE AND MOVES EITHER LEFT OR RIGHT AN ACCIDENT IS SURE TO HAPPEN. PLEASE INVESTIGATE. BY THE WAY I AM AN ASA MASTER TECH, CERTIFIED IN ENGINES, TRANSMISSIONS (MANUAL & AUTOMATIC), SUSPENSION, BRAKES, A/C AND BODY AND KNOW HOW TO WORK ON CARS. THIS PROBLEM BAFFLES ME. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717345May 19, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 1995 JEEP LAREDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714690May 5, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713719April 30, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNED A 1995 JEEP GRAND CHEROKEE. AFTER DRIVING FOR APPROXIMATELY 15 MINUTES AND PARKING THE VEHICLE, THE CONTACT NOTICED FLAMES UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10706295April 17, 2015
UNKNOWN OR OTHER
RECEIVED PAPERWORK IN THE MAIL ALMOST ONE YEAR AGO.......CALLED LOCAL DEALER ROTHROCK AND REQUESTED TO HAVE SAFETY RECALL WORK COMPLETED. THEY SAID THEY DID NOT HAVE THE PARTS NECESSARY TO COMPLETE THE WORK AND WOULD CALL BACK TO SCHEDULE.........IT IS NOW APRIL 17, 2015 JUST RECEIVED PAPERWORK IN THE MAIL AGAIN AND WORK HAS STILL NOT BEEN COMPLETED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681308February 4, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679142January 27, 2015
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE AREA SURROUNDING THE FUEL TANK CAUGHT ON FIRE. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE POLICE AND FIRE DEPARTMENTS WERE NOTIFIED. THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10672160January 13, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE TECHNICIAN REFUSED TO PERFORM THE RECALL REPAIR AND IMPLEMENT THE REMEDY SINCE THE BOLTS SECURING THE REAR BUMPER WERE CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 240,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672232January 13, 2015
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667783December 22, 2014
STRUCTURE:BODY
I HAVE RECEIVED SEVERAL RECALL NOTICES OVER A NUMBER OF YEARS REGARDING THE POTENTIAL FOR FIRE IN THE CASE OF A REAR-END COLLISION. THE REPAIR NEGOTIATED IS TO ADD AN OEM TOW BAR. THE DEALERS CLAIM THEY HAVE NOT RECEIVED THE REPLACEMENT PARTS OR ANY WORD AS TO WHEN THEY WILL BE AVAILABLE. AFTER WAITING SEVERAL YEARS, I FOLLOWED THE INSTRUCTIONS ON THE RECALL NOTICE AND HAD AN OEM TOW BAR INSTALLED AT MY EXPENSE AND MAILED THE RECEIPTS, AS INSTRUCTED, TO THE ADDRESS GIVEN ALONG WITH THE PROMISE TO REFUND THE COST OF REPAIR WITHIN 60 DAYS OF VERIFYING THE PAPERWORK. I HAVE RECEIVED NOTHING AFTER SEVERAL MONTHS -- EXCEPT ANOTHER IDENTICAL RECALL NOTICE. THIS PROBLEM HAS BEEN KNOWN FOR A NUMBER OF YEARS. YET NO ACTION HAS BEEN TAKEN BY JEEP (CHRYSLER) EITHER TO REPAIR THE DEFECT OR REFUND THE COST OF HAVING IT DONE MYSELF....UPDATED 05/14/15 *BF UPDATED 9/16/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640805October 2, 2014
ENGINE AND ENGINE COOLING
MY HUSBAND AND SON LEFT THE HOUSE AND WAS DRIVING ABOUT A BLOCK AWAY WHEN A CAR PULLED UP AND YELLED YOUR TRUCK IS ON FIRE GET OUT. THEY PULLED OVER AND GOT OUT AND RAN AND WITHIN SECONDS THE ENTIRE TRUCK WAS IN FLAMES, BEFORE THE FIRE DEPARTMENT GOT THERE THE TRUCK WAS COMPLETELY IN FLAMES AND DOOR WERE MELTING OFF. THANK GOD MY FAMILY GOT OUT, HOWEVER I HAVE BEEN CALLING THE SPECIAL INVESTIGATION DEPT. ON RECALL NOTICE EVERYDAY UNDER CASE NO. 25700953 AND EVERYDAY NO ONE WILL ASSIST ME. I AM NOW WITHOUT A TRUCK AND NO ONE WILL ASSIST. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10640146September 30, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639812September 29, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637488September 19, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631133September 5, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACTS OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000. (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART TO DO THE REPAIR WAS NOT AVAILABLE FOR APPROXIMATELY OVER A YEAR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629405August 29, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627634August 22, 2014
FUEL SYSTEM, GASOLINE
MY CAR WAS RECALLED IN AUG. 2013 - IT IS NOW AUG. 2014, AND MY DEALER STILL HASN'T REPLACED/FIXED THE RECALL PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619595August 11, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
1995 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO THE REAR STRUCTURE REINFORCEMENT RECALL NOTICE AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD CHRYSLER CONTINUED TO TELL THE CONSUMER, THE PARTS WERE NOT AVAILABLE. SO, THE CONSUMER PURCHASED THE PARTS FROM A RETAIL ESTABLISHMENT, AND HAD A FRIEND WHO HAS A GARAGE TO INSTALL THE TRAILER HITCH AND CONNECTOR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609042July 8, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604698June 20, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTIFICATION LETTER FOR NHTSA 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE DEALERS STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PARTS DELAY. THERE WERE NO FAILURES. UPDATED 8/19/14*CN UPDATED 08/26/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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