Jeep Grand Cherokee Complaints (2005)

2,052 consumer complaints on file.

#10111029February 7, 2005
ENGINE AND ENGINE COOLING
THE VEHICLE STALLED ON ITS OWN WHILE DRIVING. DRIVER WAS UNABLE TO RESTART VEHICLE. DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109446February 1, 2005
VEHICLE SPEED CONTROL
THE RPMS INCREASE AND VEHICLE IDLES, CAUSING THE VEHICLE TO ACCELERATE ON ITS OWN. TAKEN TO DEALER FOR CHECKUP, BUT THE CAUSE WAS UNDETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108218January 29, 2005
SERVICE BRAKES, HYDRAULIC:POWER ASSIST, EQUIPMENT:MECHANICAL, EQUIPMENT
OUR 2005 JEEP GRAND CHEROKEE 5.7L LIMITED HAS NOW ON TWO OCCASIONS WHEN STOPPED AND IN GEAR WITH BRAKE ON , RAPIDLY ACCELERATED. ONCE IN REVERSE, AND ONCE IN FORWARD. THE FIRST TIME WAS ON JAN 14TH WHEN I WAS BEHIND THE WHEEL WAITING FOR MY WIFE TO GET IN AFTER JUST BACKING OUT OF THE GARAGE AND RESTING MY FOOT ON THE BRAKE PEDAL. FORTUNATELY, JUST BEFORE SHE STEPPED INTO THE OPEN DOOR THE CAR ACCELERATED RAPIDLY BACKWARD AT FULL THROTTLE UNTIL I COULD HIT THE BREAKS HARD. THE CAR WENT APPROXIMATELY 40 FEET. AGAIN YESTERDAY AS MY WIFE STOPPED AT THE SIDE OF THE ROAD TO GET OUR MAIL, SHE REALIZED SHE NEEDED TO BACKUP AND GET CLOSER TO THE MAIL BOX. AS SHE PULLED FORWARD-A DISTANCE OF 10 FEED, SHE CAME TO A GRADUAL STOP JUST BEFORE THE MAIL BOX. THE CAR THEN LEAPED FORWARD AT HIGH ACCELERATION SMASHING OFF TWO MAILBOXES MOUNDED ON A 4*4 POST SPLITTING IT IN HALF, THEN WENT APPROXIMATELY 15 FEET BEFORE CRASHING THROUGH A SNOW BANK AND HITTING A LARGE WOODED HEDGE. DAMAGE WAS LIMITED TO LARGE SCRATCH IN THE HOOD, SMALL DENTS ABOVE HEAD LIGHT, DENT ON FRONT QUARTER PANEL , AND SMALL DENT ON RIGHT DOOR. WE HAVE FILED A POLICE REPORT, CONTACTED OUR INSURANCE AGENT, AND CONTACTED CHRYSLER WHO PROMISED TO DO AN INVESTIGATION NEXT WEEK. MY ASSESSMENT IS THE BREAK PEDAL, AND THE GAS PEDAL IS 2.5 INCHES APART, AND WHEN YOU SLOWLY APPLY THE BREAK IT WILL SQUASH TO THE POINT THAT IT IS AT OR BELOW THE GAS PEDAL LEVEL. IF WEARING HEAVY SHOES OR BOOTS THIS CAUSES THE SIDE OF THE SHOE TO HIT THE GAS PEDAL THEREFORE THE RAPID ACCELERATION OF THE VERY RESPONSIVE 5.7 HEMI ENGINE. WE WOULD LIKE VERY MUCH TO NOTIFY ALL WHO ARE DRIVING THIS VEHICLE TO BE VERY CAREFUL...AS THIS SITUATION COULD HAVE BEEN FATAL IN BOTH SITUATIONS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10128093January 21, 2005
ELECTRICAL SYSTEM:IGNITION
CONSUMER FEELS THAT THE IGNITION FUNCTION OF THE 2005 GRAND CHEROKEE CAN BE DANGEROUS.***NO ANSWER REQUIRED***. *MR THE PLACEMENT OF THE IGNITION ON THE 2005 MODEL PUTS IT DIRECTLY IN THE PATH OF THE KNEE OF A 6 FOOT TALL MALE. WITH A BRUSH OF THE KNEE, THE IGNITION CAN BE TURNED OFF WHILE IN GEAR AND MOVING FORWARD ON A HIGHWAY. THE CAR CAN'T BE RE-STARTED UNLESS STOPPED AND SHIFTED IN THE PARK POSITION. THERE SHOULD BE A LOCKING DEVICE ON THE IGNITION THAT PREVENTS SHUT-DOWNS WHILE MOVING IN GEAR. *TT *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128091January 21, 2005
ELECTRICAL SYSTEM:IGNITION
2005 JEEP GRAND CHEROKEE DESIGN FLAW IN THE IGNITION SYSTEM. ***NO ANSWER REQUIRED***. *MR WITH A BRUSH OF THE KNEE OF A 6 FOOT TALL MALE, THE IGNITION CAN BE TURNED OFF WHILE IN GEAR AND MOVING FORWARD ON A HIGHWAY. THE CAR CAN'T BE RE-STARTED UNLESS STOPPED AND WHEN SHIFTED IN THE PARK POSITION. THERE SHOULD BE A LOCKING DEVICE ON THE IGNITION THAT PREVENTS SHUT-DOWN WHILE MOVING IN GEAR. *TT *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109591January 12, 2005
POWER TRAIN
THE VEHICLE'S SHIFT LEVER BECAME STUCK IN PARK. *NM A NEW MODULE WAS ORDERED AND INSTALLED ALONG WITH THE BROKEN SHIFTER CABLE AND SHIFTER. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106060January 10, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
BOUGHT A 2005 JEEP GRAND CHEROKEE IN LATE OCTOBER. HAVE HAD NUMEROUS INSTANCES ON ENGINE SHUTTING DOWN WHILE DRIVING, INCLUDING ON A BUSY EXPRESSWAY. NEITHER CHRYSLER NOR THE DEALER WAS ABLE TO CORRECT THE PROBLEM (THE DEALER'S SERVICE DEPARTMENT WAS IN CONTACT WITH CHRYSLER TECHICAL SUPPORT WHEN TRYING TO REPAIR). THEY TRIED A COUPLE OF REPAIRS SUGGESTED BY CHRYSLER THAT DID NOT RESOLVE THE PROBLEM. FINALLY REALIZED I WAS GENTLY BUMPING THE IGNITIION KEY OR ATTACHED KEYS WHEN GOING FROM THE ACCELERATOR TO THE BRAKE AND THE SWITCH WAS MOVING TO "ACCESSORY" FROM "ON" AND KILLING THE ENGINE. THE TWO POSITIONS ARE VERY CLOSE TOGETHER. HAVE TALKED TO TWO PEOPLE AT THE DEALERSHIP WHO HAVE HAD THIS HAPPEN WITH EITHER A JEEP OR PACIFICA. TO ME THIS IS A SERIOUS SAFETY CONCERN THAT COULD GET SOMEONE INJURED OR KILLED IF IN TRAFFIC. I REMOVED ALL OTHER KEYS AND EVEN THE RING FROM THE IGNITION KEY TO TRY TO PREVENT THIS FROM HAPPENING. WITH THIS INFORMATION, THE DEALER HAS AGREED TO REPLACE THE IGNITIION CYLINDER; I ASKED THAT THEY CHECK THE OTHER GRAND CHEROKEES TO SEE IF IT'S A COMMON PROBLEM SEVERAL DAYS AGO, BUT THEY HAVE NOT YET RESPONDED. TO ME AS AN ENGINEER, THERE ARE TWO PROBLEMS: THE IGNITION SWITCH IS VERY LOW ON THE DASHBOARD WHERE THE KEY CAN EASILY BE HIT, AND THE TWO POSITIONS ON THE SWITCH ARE VERY CLOSE TOGETHER, MAKING THIS PROBLEM EASY TO OCCUR. IF THERE IS THE SLIGHTEST WEAKNESS IN THE SPRING IN THE IGNITION, THIS IS EVEN MORE LIKELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104470December 25, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2005 JEEP GRAND CHEROKEE POTENTIALLY DANGEROUS, NO ESCAPE THROUGH WINDOWS IN COLD WEATHER. A LL 4 ELECTRIC WINDOWS WILL NOT OPEN IN COLD WEATHER IF MINIMAL AMOUNT OF WATER HAS SEEPED PASSED OUTSIDE WINDOW SEAL. THIS POSSES AN EXTREMELY DANGEROUS SITUATION IF EVACUATION FROM THE VEHICLE IS NECESSARY AND THE DOORS ARE NOT ACCESSIBLE. THIS HAPPENS TO ME EVERY DAY AND I JUST PURCHASED THE VEHICLE ONE MONTH AGO, AND LIVING IN THE NORTHEAST WHERE THE OUTSIDE TEMPS ARE BELOW FREEZING EVERY DAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104131December 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
FROM THE FIRST DAY TOOK DELIVER OF 2005 JEEP GRAND CHEROKEE LTD. 5.7 LT HEMI ENGINE, FIRST IN WHEN PRESSING ACCELERATOR IN LOW RPM, THEN WHEN REACHED 80 MPH. ON FLAT FREEWAY (WITH 400 MILES ON THE ODOMETER), ECESSIVE GROAN AND NOISE FROM THE ENGINE. SAME NOISE WAS NOT PRESENT ON IDENTICALLY EQUIPED TEST-DRIVE VEHICLE. APPARENT HIGH FREQUENCY VIBARTION, ESPECIALLY IN LOW CRUISING SPPEDS ON PERFECTLY FLAT PAVEMENT. VIBRATION STRENGTH INCREASING IN HIGHER RPM. HESITANT ENGINE IN LOW RPM AND WHILE ACCELERATING. APPARENT UNDERPOWERED OPERATION, COMPARED TO TEST-DRIVEN VEHICLE. TWO JEEP DEALER SERVICE TECHNICIANS TEST DROVE THE VEHICLE FOR 50 MILES. PROBLEM CONFIRMED BY SERVICE. FIRST ATTEMPT, FAILED TO FIX MALFUNCTION. ADIVSED TO BRING BACK FOR A LONGER STAY. SECOND ATTEMPT - AFTER 50 MILES OF OPERATION - (VEHICLE STAYED IN DEALERHIP SERVICE FOR 4 BUSINESS DAYS) UNSUCCESSFUL ATTEMPT TO FIX AQAIN. VEHICLE ASSESSED AS SAFE TO DRIVE UNTIL DAIMLER CHRYSLER ADVISES ON ANOTHER SOLUTION. CURRENTLY VEHICLE WITH APPROX. 600 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102420December 9, 2004
EXTERIOR LIGHTING:TURN SIGNAL
LET ME START BY SAYING THAT I DO NOT OWN THIS VEHICLE BUY WAS FOLLOWING ONE LAST EVENING. IT WAS DARK, I WAS TRAVELING EAST ON RT 55 NEAR FRONT ROYAL, VA. A NEW (04 / 05) JEEP CHEROKEE STYLE VEHICLE WAS STOPPED MAKING A LEFT TURN ACROSS TRAFFIC. THE BRAKE LIGHTS WERE PLAINLY VISABLE BUT I COMMENTED TO MYSELF THAT THE DRIVER SHOULD USE TURN SIGNALS WHEN MAKING THIS MANUVER, ESPECIALLY ON THE WELL TRAVELED ROAD. AS I GOT CLOSER TO THE STOPPED VEHICLE, TO MY SURPRISE, THE TURN SIGNALS WERE ON AND WORKING....PROBLEM IS ...FROM 100 FEET BEHIND, THE INTENSITY OF THE BRAKE LIGHTS OVER SHADOWED THE OPERATION OF THE TURN SIGAL AS THEY ARE BOTH RED AND OPERATE ON SEPERATE LIGHT FIXTURES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103300December 7, 2004
ELECTRICAL SYSTEM:IGNITION
CONSUMER CONTACTED THE DEALER ABOUT AN IGNITION PROBLEM. MECHANIC STATED THAT A CAUSE COULD NOT BE DETERMINED. CONSUMER INFORMED THE MECHANIC. WHEN DRIVER ENTERED INTO THE VEHICLE AND STARTED IT UP, AND WHILE DRIVING DRIVER'S KNEES HIT AGAINST THE IGNITION. THIS CAUSED THE VEHICLE TO SHUT DOWN INTERMITTENTLY, BUT DRIVER WAS ABLE TO RESTART IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101116November 16, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
DRIVER'S KNEE WOULD HIT THE IGNITION SWITCH WHILE DRIVING,THIS CAUSED THE VEHICLE TO SHUT OFF. CONTACTED THE DEALER FOR THIS PROBLEM. DEALER INFORMED CONSUMER NO COMPLAINT ON THIS PROBLEM WAS RECORDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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