Jeep Gladiator Complaints

996 consumer complaints on file.

#11711363January 16, 2026
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument panel flickered before going completely blank. The failure was intermittent, but the instrument panel permanently became blank. The contact called the independent mechanic where the vehicle was purchased and was informed that there were no recalls on the vehicle. The contact then called the NHTSA Hotline, and it was confirmed that the vehicle was not included in NHTSA Campaign Number: 24V652000 (Electrical System). The contact was advised to contact the manufacturer for further assistance. The manufacturer was notified of the failure but offered no assistance. The contact then reached out to the independent mechanic, who then sent the vehicle to a local dealer, where the vehicle was repaired out of pocket. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711215January 15, 2026
ELECTRICAL SYSTEM
The digital gauge cluster went blank and does not display any important information. 32k vehicles have been issued a recall but my VIN was not included. I also heard that 90k+ other vehicles had the same problem but new recall was not issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711060January 15, 2026
STEERING, POWER TRAIN
My vehicles rear locker went out on me while driving on the road and completely destroyed itself. I have video evidence on how that looks at the shop where it cost me over 3k to get a new one because I could t drive it or I had to get a whole new rear differential. My steering is already been going loose at 70k miless
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710724January 13, 2026
FUEL/PROPULSION SYSTEM
Cut off on me while driving. Loss power in middle of street almost cause me to hit another vehicle. Took it to repair under warranty they took almost 2 months to repair. Did some research and apparently this is a common issue on these trucks ans it is still not a recall about it. Dealership replaced same fuel injection pump it had. So basically it will happen again sometime soon. My vehicle only has 17k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710255January 11, 2026
ELECTRICAL SYSTEM
I reported over a year ago that my center display went blank and is still blank. When I first reported the problem the first recalls came out on other gladiators but mine wasn't included in that recall. And still today every gladiator has been recalled except mine. I dont understand how older models and some 2020 and even new models have been recalled but mine still hasn't been. So here I am going on 2 years plus and nothing. Guessing how much gas is in my jeep is getting old especially since I paid so much for this vehicle. Its dangerous to drive since all your warnings and fuel is all on that display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709988January 9, 2026
ELECTRICAL SYSTEM, STEERING
While driving yesterday vehicle lost power steering and almost cause a crash. Upon talking to multiple shops and online researching we all came to a conclusion it was the can bus board (controller area network) shops stated this is a very know problem with jeeps. I feel as this is a safety factor for this. Now I am at the point in fixing it and trading in the vehicle due to my family and trying to be safe. Codes are saying lost of communication with can bus basically all the computers are not talking to each other.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709930January 9, 2026
FIRERELATED
The contact owned a 2023 Jeep Gladiator. The contact stated that while the vehicle was parked on a private road, but turned on, a fuel odor was detected inside the cabin. No warning light was illuminated. A few minutes later, the engine compartment on the passenger side caught fire. The contact's husband and their pets were able to safely exit the vehicle without injury. The vehicle burned to the ground. The fire department arrived and extinguished the fire. A fire department report was filed. The insurance company was notified of the failure, but had not yet declared the vehicle totaled. The contact related the failure to NHTSA Action Number: PE24024 (Steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11709613January 8, 2026
ELECTRICAL SYSTEM
Instrument panel cluster has gone black. Checked fuses and they are well seated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709662January 8, 2026
ELECTRICAL SYSTEM
The contact's sister owns a 2020 Jeep Gladiator. While the contact’s sister was driving at an undisclosed speed, the instrument cluster went black. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and provided a complaint number. The contact researched online and related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709540January 7, 2026
ELECTRICAL SYSTEM
The instrument dash cluster stopped working December 13, 2025. I notified the dealership immediately a thy scheduled for us to bring it in December 16, 2025. This is a safety concern because no warning would be visible, no gas gauge visible, no odometer availability either. I took it to the Jeep dealership we bought it from and they confirmed the faulty instrument dash cluster. Currently our Jeep Gladiator has been marked out of service since December 16, 2025. Files a Jeep claim and was assigned a Case Manager. Original quote for the part to become available was 45 days from December 17, 2025. Then supplier canceled the part order so the dealership’s parts department placed another order with an ETA of March 3, 2026. Supplier canceled the order again and now there’s no ETA but the part has been ordered. This is the 2nd major issue we’ve had. June 28, 2024 the transmission went in this Jeep with less than 35000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709485January 7, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
I was turning right and while turning the vehicle froze on me, these included the steering wheel brakes and almost crash into upcoming traffic since it was hard to turn I end up in the upcoming traffic lane
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709246January 6, 2026
ELECTRICAL SYSTEM
Driving and center instrument cluster went blank. I can no longer see any digital display including but not limited to; gas, mileage, warning lights, digital speedometer, tire pressure...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708941January 5, 2026
ELECTRICAL SYSTEM
One morning the instrumental cluster display would not display mileage, fuel capacity, temperature, or any notifications. The dealership inspected it for a blow fuse and a computer reset and determined the display shorted and would need to be replaced. I called FCA regarding a recall for this exact problem on 2020 Jeep gladiators and that this was a known safety issue released by nhtsa. I was told by FCA that this trim level was not included in this recall. My jeep Overlook was overlooked. Trim level deals with extras like heated seats not foundation electrical installation. The recall 30B is as follows: 5/8/2024ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Summary Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, “Controls and Displays.” Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA’s number for this recall is 30B.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708632January 4, 2026
STEERING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The heating steering wheel had an electrical short in the heating element where it began to melt the rubber of the steering wheel and start smoking. This became very hot where it could burn my hand. I was forced to pull over immediately to diagnose the problem before anything else could burn. The smoking stopped when I tuned off the heated steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708069December 31, 2025
ELECTRICAL SYSTEM
digital dash cluster became erratic then blacked out entirely. Restarting vehicle didn't help. Cannot see fuel gage nor safety alerts any more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707730December 30, 2025
BACK OVER PREVENTION
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at 30 MPH, the instrument panel turned black. The contact stated that the failure persisted upon restarting the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707825December 30, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Instrument cluster gauge panel. It doesn't work, and other gladiator models have been recalled for the same issues. Issues with radio, have taken it in many times for same issues and nothing changed, wiring doesn't work properly under seats and on driver door. The green busbox was faulty from factory, can't have glove box in due to interfering with wires behide it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707880December 30, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were ordered, and the repair could take up to a month, depending on the origin of the parts. The contact related the failure to an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707286December 27, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The camshaft went out, along with the rocker arms, cam phasers, there is a box on the passenger side wheel well that goes out and will not allow the truck to shift or go into park. There is now something wrong with the automatic start/stop as the light continues to be on in the dash. Things started to go out as soon as the warranty expired… The truck has 80kmi. We fix one problem only for more to pop up. We purchased the jeep brand new and everything since it has had one problem after another.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707125December 26, 2025
SUSPENSION
I am submitting this complaint due to an unresolved suspension-related safety concern and the manufacturer’s failure to provide an effective warranty repair despite multiple attempts. The vehicle has experienced a persistent vibration and abnormal noise that appears to be suspension-related and occurs during normal driving conditions. This condition has been ongoing for over a month. As part of the warranty process, Jeep provided a full replacement set of tires, stating that tire wear was the cause of the condition. The original tires were worn out at approximately 15,000 miles. Replacement of the tires did not resolve the vibration or noise, indicating the issue was not tire-related. Two Jeep-certified warranty dealerships have evaluated the vehicle. At the first dealership, the condition was acknowledged; however, the dealership ultimately declined to continue warranty repair efforts, leaving the issue unresolved. In an effort to resolve the concern, I scheduled service at a second Jeep-certified dealership, traveling approximately 45 minutes each way. At that visit, only one component (right-side inner fender) was installed. After waiting over an hour on site, the vibration and noise remained completely unchanged. No comprehensive suspension inspection or repair was completed. At this point, the vehicle has undergone multiple unsuccessful warranty repair attempts at two Jeep-certified dealerships, including one refusal to proceed further. Despite repeated escalation emails to Jeep Cares, Jeep Wave, and Stellantis sent on December 23, I received no response or follow-up. The continued symptoms, repeated misdiagnosis, dealership refusal, and complete lack of manufacturer response raise serious concerns about a potential factory suspension defect and the safety of continued vehicle operation. I am concerned that the vehicle is not safe to operate without proper resolution. I am requesting that NHTSA document and review this complaint Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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