Jeep Gladiator Complaints

996 consumer complaints on file.

#11352814September 2, 2020
ENGINE
ON MY 2020 JEEP GLADIATOR RUBICON ESS AND CHECK ENGINE LIGHT CAME ON AT 249 MILES. CHECK ENGINE LIGHT CODE WAS P0300 MULTIPLE CYLINDER MISFIRE. TOOK IT TO THE DEALER MONROE DODGE AND THEY REPLACED THE BATTERY FOR ESS AND DID A RECOMMENDED PCM FLASH FOR THE CHECK ENGINE LIGHT. I PULLED OUT OF THE DEALERSHIP AND CHECK ENGINE LIGHT WAS IMMEDIATELY BACK ON FOLLOWED BY ESS LIGHT. DEALER IMMEDIATELY HOOKED UP THE SCANNER AND THEY SAID THE P0300 MULTIPLE CYLINDER MISFIRE IS BACK ON. DEALER IS SAYING THEY HAVE TO TEAR INTO THE ENGINE. THIS SEEMS TO BE A PROBLEM WITH THESE VEHICLES THAT NHTSA SHOULD INVESTIGATE FOR MANUFACTURING DEFECT. SEEMS TO BE ONLY WITH THE ENGINES MADE IN SALTILLO SOUTH ENGINE PLANT IN MEXICO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352462September 1, 2020
ENGINE
2020 JEEP GLADIATOR AT 1760 MILES NUMEROUS AUTO START STOP FAILURES WITH CHECK ENGINE LIGHT AND P300 CODE (ENGINE MISFIRE). TOOK TO THE DEALER AND WAS TOLD BAD GAS AND THEY RESET THE CODE. AT 1900 MILES AFTER NUMEROUS AUTO STOP START FAILURES CHECK ENGINE LIGHT BACK ON WITH NOTICEABLE MISFIRES ON COLD START. DEALER CHANGED COILS AND PLUGS. AT 2300 MILES CHECK ENGINE LIGHT BACK ON WITH NOTICEABLE MISFIRES. DEALER CHANGED EGR VALVE AND DID A SOFTWARE UPDATE. AT 2850 MILES CHECK ENGINE LIGHT BACK ON. DEALER DID ANOTHER SOFTWARE UPDATE. 2 DAYS AND 50 MILES LATER CHECK ENGINE LIGHT ON WITH NOTICEABLE MISFIRES. CURRENTLY AT THE DEALER FOR 10 DAYS LATER WITH NO FIX IN SIGHT. MANY GLADIATORS HAVE THIS MISFIRE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352537September 1, 2020
STEERING
VEHICLE WANDERS DURING NORMAL DRIVING ON HIGHWAYS, REQUIRING FREQUENT CORRECTION TO MAKE IT TRACK STRAIGHT. THERE IS ALSO EXCESSIVE PLAY (DEADSPOT) IN THE STEERING, WHICH REQUIRES APPROXIMATELY AN INCH OF STEERING WHEEL MOVEMENT BEFORE ANY MOVEMENT OR FEEDBACK IN PHYSICAL STEERING IS FELT. VEHICLE ALSO HAS A TENDENCY TO DRIFT/PULL TO THE RIGHT, REQUIRING CONSTANT (BUT SLIGHT) STEER TO THE LEFT. VEHICLE, AT THE TIME OF THIS REPORT, HAS 1456 MILES. IT IS WITH THE DEALER TO DIAGNOSE. I HAVE REFERENCED FCA'S TSB 08-074-20 TO THE SERVICE ADVISOR. VEHICLE HAS FACTORY SUSPENSION, TIRES/WHEELS, AND STEERING COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351631August 27, 2020
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE WOULD GO SIDE TO SIDE, WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO MAINTAIN STRAIGHT. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS (FOX CHRYSLER DODGE JEEP RAM LOCATED AT 346 GRANT AVENUE RD, AUBURN, NY 13021 AND THE SECOND DEALER UNKNOWN) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 130.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351408August 26, 2020
ENGINE
AUTO START/STOP UNAVAILABLE WARNING LIGHT ON COLD START. ROUGH ENGINE IDLE UNTIL UP TO TEMPERATURE. CHECK ENGINE LIGHT ON NEXT COLD START. CODE P0300 (MULTIPLE CYLINDER MISFIRE). THIS HAD HAPPENED SEVERAL TIMES. THIS IS MY THIRD TIME TAKING IT IN AND NOW THEY ARE TEARING DOWN THE ENGINE ON A TRUCK WITH 1000 MILES ON IT. EVERY OCCURANCE WAS COLD START ON ENGINE AND AFTER PUTTING TRUCK INTO GEAR AT LOW SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350761August 22, 2020
STEERING
VEHICLE WANDERS ON ROAD AT SPEEDS OVER 30 MPH. SLACK IN STEERING WHEEL. USUALLY VEERS TO RIGHT. CONSTANT STEERING ADJUSTMENT WHILE DRIVING IS MANDATORY. ONCE IT STARTS IT'S A BACK AND FORTH CORRECTION IN BETWEEN LANE MARKERS. SOMETIMES LEAVING LANE INTO ON COMING TRAFFIC OR SOFT SHOULDER. AT HIGHWAY SPEEDS AND WHILE IN CITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350032August 18, 2020
STEERING
PURCHASED A 2020 JEEP GLADIATOR RUBICON. I NOTICED THE STEERING IS VERY DIFFICULT TO KEEP THE VEHICLE WITHIN THE LANE. THE RESPONSE IS UNPREDICTABLE, AS I ASSUMED I WOULD GET USED TO THE STEERING OVER SEVERAL WEEKS OF DRIVING. NOW WITH SEVERAL MONTHS OF DRIVING, I STILL HAVE DIFFICULTY DRIVING WITHIN THE LANE. PROBLEM IS WORSENED AT HIGHWAY SPEEDS. REVERSE STEERING IS REQUIRED WHEN EXITING A TURN ON THE FREEWAY. WHILE DRIVING STRAIGHT, THE VEHICLE WILL DRIFT OUT OF THE LANE REGULARLY. TAKEN TO THE DEALERSHIP WITH NO EFFECTIVE SOLUTIONS YET. STEERING DAMPER HAS BEEN REPLACED, BUT DID NOTHING TO IMPROVE THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350071August 18, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNED A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, FLAMES WERE COMING FROM THE BED OF VEHICLE TOWARDS TO THE CAB. THE CONTACT WAS ABLE TO PULL OVER THE VEHICLE AND JUMP OUT. THE CONTACT STATED THE FIRE WAS EXTINGUISH BY THE FIRE DEPARTMENT. A FIRE DEPARTMENT REPORT WAS FILED WHICH STATED THE FIRE STARTED UNDERNEATH THE BED OF VEHICLE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE A TOTAL LOSS. THE CONTACT STATED LOCAL DEALER AND MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 12,900.*DT*LN*JB*JB*DT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11350131August 18, 2020
STEERING
AS I WAS DRIVING MY 2020 JEEP GLADIATOR WITH ONLY 460 MILES DOWN I-95 BETWEEN NEW SMYRNA BEACH AND TITUSVILLE. THE TRUCK KEPT WANDERING INTO PASSING LANE AS I WAS ON CRUISE CONTROL AND HAD TO KEEP CORRECTING TO KEEP FROM INTRUDING INTO OTHER LANE. I HAVE DRIVEN MANY JEEPS BEFORE AND EVEN OLDER WRANGLERS NEVER FELT SO LOOSE. THIS IS DANGEROUS !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349225August 14, 2020
STEERING
MY JEEP GLADIATOR OVERLAND MODEL HAS ALWAYS HAD AN ISSUE WANDERING ON THE ROAD AND PULLING TO THE RIGHT, EVEN AFTER AN ALIGNMENT. JEEP HAS ISSUED A TSB 08-074-20 AND I HAVE CALLED ROCKIE WILLIAMS JEEP IN MT JULIET, TN. THEY HAVE SAID THIS DOESN'T APPLY TO MY JEEP EVEN THOUGH I DEFINITELY HAVE THE STEERING BOX PART #68418449AE THAT SHOULD BE REPLACED WITH PART #68507576AA PER THE TSB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349082August 13, 2020
ENGINE, UNKNOWN OR OTHER
ENGINE LIGHT HAD BEEN ON SINCE A FEW DAYS AFTER PURCHASE. IT'S BEEN IN THE SHOP FOR 3 DAYS NOW, AND SERVICE DEPARTMENT AT DEALERSHIP WAS TOLD, BY THE ENGINEERS, NOT TO RELEASE IT UNTIL THEY HEARD BACK FROM THEM. I UNDERSTAND THAT THERE ARE TWO OTHER JEEPS AT SAME DEALERSHIP WITH SAME PROBLEM. IT WAS PURCHASED ON JULY 25, AND WITHIN A WEEK THE LIGHT CAME ON EVERY TIME IF DROVE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348556August 11, 2020
POWER TRAIN
REAR LOCKER ENGAGED WHILE TOWING A WINNEBAGO HIKE 170S TRAVEL TRAILER ON THE INTERSTATE IN 2H AT 70 MPH. THE REAR LOCKER SHOULD NOT ENGAGE UNLESS THE VEHICLE IS IN 4LOW. THE REAR LOCKER WOULD NOT DISENGAGE RESULTING IN A ROAD-SIDE ASSISTANCE CALL AND TOW TO DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348418August 10, 2020
STEERING
2020 JEEP GLADIATOR - RUBICON HAS SIGNIFICANT 'WANDERING' ISSUES. I'VE DRIVEN WRANGLERS FOR YEAR AND HAVE NEVER HAD STEERING ISSUES THIS APPARENT. THIS HAPPENS WHILE ABOVE 25 MPH AND CONTINUES THROUGH 60+MPH. SIGNIFICANTLY HAVING TO ADJUST STEERING THAT THROWS YOU ALL OVER THE ROAD. I CANNOT TAKE MY HANDS OFF THE WHEEL WITHOUT FEELING LIKE I AM GOING TO CRASH THE VEHICLE. I NOTED THE ISSUES THE DAY AFTER PURCHASE, SENT AN EMAIL TO THE DEALERSHIP SAYING I DIDN'T FEEL SAFE DRIVING WITH MY 6 MONTH OLD IN THE VEHICLE. MY WIFE ALSO COMMENTED AFTER HER FIRST DAY DRIVING IT AND ASKED ME 'WHAT IS WRONG WITH THE STEERING'. SHE ALSO FELT EXTREMELY UNSAFE DRIVING IT. JEEPS REPLY WAS ' WE ARE SORRY YOU REGRET YOUR PURCHASE, BUT THAT'S HOW JEEPS DRIVE'... AND DID NOT OFFER ME A SOLUTION. I ASKED TO BUY MY TRUCK BACK THAT I TRADED AND THEY SAID NO. VEHICLE IS ALL OVER THE ROAD, CONSISTENTLY HAVING TO OVERCORRECT STEERING. WENT TO JEEP FORUMS TO SEE IF OTHERS WERE HAVING THE SAME ISSUE AND APPARENTLY THIS IS A VERY APPARENT PROBLEM AND JEEP DOES NOT OFFER A FIX, TELLING PEOPLE TO REPLACE STOCK PARTS WITH STEERING STABILIZERS AND BRACKETS TO HELP STABILIZE THE RIDE. I AM NOT SPENDING $1000 ON AFTER MARKET PARTS AFTER SPENDING $60,000 ON A VEHICLE. JEEP REFUSED THERE IS AN ISSUE WITH THE VEHICLE, WHICH ARE COMPLAINTS THAT OTHERS HAVE HAD AS WELL. I CURRENTLY HAVE A CASE OPEN WITH FCA AND HOPEFULLY WILL HAVE A REMEDIATION SOON...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344202August 9, 2020
POWER TRAIN
I WAS DRIVING ON THE INTERSTATE AT 70 MPH AND NOTICED MY REAR LOCKER LIGHT ON MY DASH AND SWITCH. THIS SHOULD BE IMPOSSIBLE, I DO NOT HAVE A TAZER AND "FAT FINGERING" THE SWITCH IN 2H WOULD ONLY CAUSE A MESSAGE SAYING YOU MUST BE IN 4L. ANYWAY, I INSTINCTIVELY HIT THE ALL OFF BUTTON AND THE LIGHT STARTED TO FLASH. I HEADED FOR THE NEAREST OFF RAMP. WHEN I SLOWED DOWN, THE LIGHT WENT OFF. I ATTEMPTED TO TURN ON THE LOCKER, AND RECEIVED A MESSAGE ABOUT NEEDING TO BE IN 4L SEEMS LIKE A POTENTIAL SAFETY ISSUE IF ONE OR BOTH OF THE LOCKERS ENGAGE ON THEIR OWN WHILE DRIVING DOWN THE ROAD AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342844August 2, 2020
STEERING
BOUGHT A BEAUTIFUL HYDRO BLUE GLADIATOR ON 7/31/20, TOOK IT ON A SHORT TEST DRIVE AT LOWER SPEEDS AND FELT NORMAL TO DRIVE. 8/1/20 I NOTICED AT FREEWAY SPEEDS THAT STEERING REQUIRED CONSTANT CORRECTION AND LITERALLY LOOKED LIKE I WAS DRIVING DRUNK. THIS IS NOT ACCEPTABLE BEHAVIOR FOR ANY VEHICLE AND IT SEEMS AS MANY OTHER PEOPLE HAVE THIS SAME ISSUE. I'M WRITING THIS FOR DOCUMENTATION PURPOSES. VEHICLE CURRENTLY HAS 180 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342146July 29, 2020
STEERING
LEASED BRAND NEW GLADIATOR. NOTICED AT SPEEDS ABOVE ~40MPH, VEHICLE WANDERS. THE STEERING FEELS VERY LOOSE, RESULTING IN NEEDING TO ACTIVELY STEER THE VEHICLE JUST TO KEEP IT GOING STRAIGHT (NOT AN ISSUE WITH ALIGNMENT). WHEN ANOTHER VEHICLES PASSES ME, IT PULLS ME TOWARDS THEIR LANE (LIKE WHEN A SEMI PASSES). TOOK IT IN TO DEALER 3 TIMES WITHIN A MONTH OF OWNING IT, WHO SAID IT'S SUPPOSED TO BE LIKE THIS DUE TO THE NEW ELECTRICAL STEERING. THIS PROBLEM IS ALL OVER THE INTERNET AND NEEDS TO BE FIXED. IT IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342037July 29, 2020
STEERING
STEERING LOOSE. SEVERAL DEGREES OF 'PLAY' IN STEERING WHEEL. VEHICLE WANDERS ON THE ROADWAY. CONDITION INCREASES AT HIGHWAY SPEED. VEHICLE WAS TAKEN TO DEALERSHIP, WAS CONFIRMED EVERYTHING WAS WITHIN SPEC, AND CONDITION STILL PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341794July 28, 2020
VISIBILITY/WIPER
THE WINDSHIELD SPONTANEOUSLY CRACKED WHILE DRIVING OUT OF THE DRIVEWAY . THERE WAS NO IMPACT OR TRAUMA . THE TRUCK IS BRAND NEW , 2 MOS OLD WITH 2,600 MILES ON IT . IT HAS NEVER BEEN DRIVEN OFF ROAD AND THE WINDSHIELD WAS NEVER IMPACTED BY ANY OBJECTS. I WAS DRIVING ~ 1 MILE PER HOUR , TURNING TO GO OUT OF MY DRIVEWAY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340721July 21, 2020
SUSPENSION
A MONTH AFTER PURCHASING MY 2020 JEEP GLADIATOR OVERLAND I NOTICED HOW BOUNCY IT FELT ON THE ROAD AND WHEN TURNING RIGHT I FELT A GRINDING SOUND. THE JEEP HAS SPENT ALL ITS TIME COMMUTING TO AND FROM WORK ON THE HIGHWAY. I TOOK OFF THE RIGHT FRONT TIRE AND I NOTICED THAT THE SHOCK BRACKET THAT IS WELDED TO THE AXLE WAS COMPLETELY BROKEN OFF AND MAKING CONTACT WITH MY TIRE. UPON FURTHER INSPECTION I NOTICED IT WAS ONLY A LITTLE SPOT WELD THAT HELD THAT WHOLE THING TOGETHER. THE BROKEN SHOCK MOUNT WAS DANGLING AND TEARING THE INSIDE OF MY TIRE. I HAD IT TOWED TO THE DEALERSHIP AND THE EXPLANATION I RECEIVED FROM THE SERVICE DEPARTMENT WAS THAT THE ROBOT MISSED A LOT OF WELDS ON THE FRONT AXLE. IT HAS NOW BEEN A MONTH NOW AND MY JEEP IS STILL SITTING AND AWAITING PARTS. NOT MUCH SUPPORT FROM JEEP, JUST MAKING PAYMENTS ON A CAR I CAN'T DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340478July 20, 2020
STEERING
PICKED UP A NEW SPORT S GLADIATOR JUST BEFORE XMAS 2019. DURING INITIAL TEST DRIVES, I WAS EXPECTING SOME DEGREE OF SLOP IN THE STEERING, BUT DURING SUCH A LIMITED TIME, IT WAS NOT EVIDENT EXACTLY HOW BAD IT IS. BETWEEN 35-55 MPH, THIS VEHICLE IS ALMOST UNDRIVEABLE. THE SWAY FROM SIDE TO SIDE (NEEDING CONSTANT CORRECTION) IS BEYOND BELIEF. AT HIGHER SPEEDS, IT GETS LESS UNCONTROLLABLE, BUT I USUALLY DRIVE IT LOCALLY, AND IT'S TRULY TERRIFYING. ON FURTHER INVESTIGATION, IT APPEARS THIS IS A COMMON FEATURE ON ALMOST EVERY GLADIATOR, TO THE POINT THAT A COMPANY HAS DEVELOPED AND SELLS A $250 PART TO REDUCE THIS DEATH-SWAY. THE ISSUE IS THE STEERING BOX BEING BOLTED TO THE FRAME (WHICH FLEXES UNDER NORMAL USE) ALONG WITH A SUB-PAR ANTI-SWAY DAMPENER AND FACTORY-CALLIBRATED STEERING BOX, WHICH HS WAY TO MUCH PLAY (BUT CAN BE ADJUSTED). IN MY OPINION, THIS ISSUE IS GROUNDS FOR A RECALL IMMEDIATELY BEFORE PEOPLE GET KILLED. IT'S THAT DANGEROUS THAT I REFUSE TO DRIVE THE VEHICLE OVER ANY DISTANCES OTHER THAN TO MY LOCAL STORE. IT IS NOW BACK AT THE DEALERSHIP, AND THEY HAVE STATED THEY CANNOT MAKE ANY ADJUSTMENTS TO REMEDY THE SITUATION OR ADD THE SYNERGY ADAPTER WHICH RESOLVES THE ISSUE BECAUSE FIAT-CHRYSLER HAVE NOT ADMITTED THERE IS A PROBLEM AND THE NHTSA HASN'T FORCED THEM TO RESOLVE THIS. MY HOPE IS THAT SOMEONE DOESNT GET KILLED BEFORE THIS GETS RESOLVED - BUT WE ALL KNOW HOW THAT'S GOING TO GO....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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