Infiniti QX60 Service Bulletins
507 manufacturer communications on file.
- February 22, 2024•Document ID: 10251530Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB23-010E
- Date Added:
- March 8, 2024
- Manufacturer:
- INFINITI
SummarySOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of ITB23-010.
Associated Products (43)2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX80+ 23 moreAssociated Documents - January 24, 2024•Document ID: 10249897Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB23-010D
- Date Added:
- February 8, 2024
- Manufacturer:
- INFINITI
SummarySOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of ITB23-010.
Associated Products (43)2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX80+ 23 moreAssociated Documents - January 22, 2024•Document ID: 10249891Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- ITB12-011Q
- Date Added:
- February 8, 2024
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (37)2020 Infiniti QX602019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX80+ 17 moreAssociated Documents - December 13, 2023•Document ID: 10248648Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB21-023B
- Date Added:
- January 9, 2024
- Manufacturer:
- INFINITI
SummaryTRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (16)Associated Documents - December 13, 2023•Document ID: 10248647Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB17-001E
- Date Added:
- January 9, 2024
- Manufacturer:
- INFINITI
SummaryFLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (16)Associated Documents - November 15, 2023•Document ID: 10246433Service Bulletin/Repair InstructionsSTRUCTURE; SEATS
- Mfr Comm. #:
- ITB23-027
- Date Added:
- December 8, 2023
- Manufacturer:
- INFINITI
SummaryPOWER FOLDING 3RD ROW SEAT SYSTEM CALIBRATION SERVICE INFORMATION Obstructions such as unfolded headrests or objects left in the vehicle may prevent the power folding 3rd row seat from returning to the upright position under power: ï· Verify that the 3rd row seat headrests are folded forward. o If the 3rd row seat headrests are not folded forward, the headrests can contact the 2nd row seats and prevent the power folding 3rd row seat from returning upright. ï· Verify that the floor between the 2nd and 3rd row seats is clear of any obstructions. o If there are obstructions on the floor, clear the obstructions and try to move the seat upright. ï· If the 3rd row seat headrests are folded forward and there are no obstructions, perform system calibration before attempting to replace any parts. o Refer to the ESM: BODY INTERIOR > SEAT > BASIC INSPECTION > SYSTEM CALIBRATION > Work Procedure If the power folding 3rd row seat does not return upright under power after performing system calibration, refer to the ESM for further diagnosis.
Associated Products (3)Associated Documents - November 6, 2023•Document ID: 10246432Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM); ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB23-026
- Date Added:
- December 8, 2023
- Manufacturer:
- INFINITI
SummaryMIL IS ON WITH DTC P0300 STORED IN THE ECM IF YOU CONFIRM The MIL is ON with DTC P0300 for âMULTI CYL MISFIREâ stored in the ECM. ACTION Refer to the SERVICE PROCEDURE in this bulletin to: 1. Determine applicable model year specific SERVICE PROCEDURE with the Repair Overview on page 2. 2. Confirm the current ECM and TCM part numbers. 3. Reprogram the ECM and/or the TCM, if applicable.
Associated Products (2)Associated Documents - November 2, 2023•Document ID: 10246429Service Bulletin/Repair InstructionsSEAT BELTS
- Mfr Comm. #:
- ITB22-021B
- Date Added:
- December 8, 2023
- Manufacturer:
- INFINITI
SummarySEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (12)Associated Documents - October 9, 2023•Document ID: 10245152Service Bulletin/Repair InstructionsSTRUCTURE; VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Mfr Comm. #:
- ITB23-025
- Date Added:
- November 8, 2023
- Manufacturer:
- INFINITI
SummaryGURGLING NOISE FROM MOONROOF AFTER IT RAINS IF YOU CONFIRM The client states they hear a gurgling / drip / drain noise from the moonroof while driving in the rain. ACTION Follow the SERVICE PROCEDURE in this bulletin to replace the front driver (LH) and front passenger (RH) side moonroof drain tube grommets.
Associated Products (2)Associated Documents - September 21, 2023•Document ID: 10243707Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; STRUCTURE
- Mfr Comm. #:
- ITB23-018A
- Date Added:
- October 6, 2023
- Manufacturer:
- INFINITI
SummaryAUTOMATIC BACK DOOR PARTIALLY OPENS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (2)Associated Documents - September 15, 2023•Document ID: 10243712Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- PC988 2023 QX60
- Date Added:
- October 6, 2023
- Manufacturer:
- INFINITI
SummarySeat Frame Weld ***** Retailer Announcement ***** INFINITI is conducting a retailer inventory quality action to inspect, and if necessary replace the seat frame assembly on certain specific 2024 INFINITI QX60 vehicles identified in Service Comm and National Service History. The lower front seat cushion with 8-way power control may feel loose or emit a noise when seat cushion is adjusted to upward position using tilt feature. Please follow the attached instructions to remedy any vehicles affected by this retailer inventory quality action. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History â Open Campaign I.D. PC988 ï· New vehicles in retailer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ Refer to IPSB 15-286 for additional information ï· Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 3. Parts for this quality action are on restriction and can be ordered through DBS. 4. Once remedied, retailers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale. ***** Retailer Responsibility ***** It is the retailerâs responsibility to check Service Comm or DBS National Service History â Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.
Associated Products (1)Associated Documents - August 16, 2023•Document ID: 10242043Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB23-010C
- Date Added:
- September 8, 2023
- Manufacturer:
- INFINITI
SummarySOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (43)2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX80+ 23 moreAssociated Documents - August 14, 2023•Document ID: 10242045Service Bulletin/Repair InstructionsSTRUCTURE; VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Mfr Comm. #:
- ITB23-024
- Date Added:
- September 8, 2023
- Manufacturer:
- INFINITI
SummaryNOISE FROM MOONROOF WHEN OPEN IF YOU CONFIRM Ticking / flutter / vibrating noise when the moonroof (sunroof) is open and the vehicle is traveling 35-50 mph. ACTION Follow the SERVICE PROCEDURE outlined in this bulletin to install a strip of soft foam in the sunroof opening. IMPORTANT: Do not replace the Wind Deflector to correct the noise concern
Associated Products (2)Associated Documents - August 1, 2023•Document ID: 10242042Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB23-010B
- Date Added:
- September 8, 2023
- Manufacturer:
- INFINITI
SummarySOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (43)2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX80+ 23 moreAssociated Documents - July 31, 2023•Document ID: 10240533Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-036A
- Date Added:
- August 8, 2023
- Manufacturer:
- INFINITI
SummaryDTCS B2E4B-06, B2E60-06, B2E61-06 DISPLAYED AS CRNT IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (3)Associated Documents - June 16, 2023•Document ID: 10238333Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM); ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB23-020
- Date Added:
- June 29, 2023
- Manufacturer:
- INFINITI
SummaryMIL ON WITH DTC P050B STORED IN THE ECM IF YOU CONFIRM The MIL is ON and DTC P050B COLD START CONTROL is stored in the ECM. ACTION Follow the SERVICE PROCEDURE in this bulletin to reprogram the ECM, if applicable.
Associated Products (1)Associated Documents - June 16, 2023•Document ID: 10238327Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- PC969 2022-23 QX
- Date Added:
- June 29, 2023
- Manufacturer:
- INFINITI
SummaryEZ Flex Seat Ownerâs Manual Supplement Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is providing owners of approximately 21,278 2022-2023 INFINITI QX60 vehicles with a supplemental Ownerâs Manual addendum. The 2022-2023 QX60 Ownerâs Manual instructions for the 2nd row seat does not indicate that the one-touch seat release function may operate while driving the vehicle. Clients will be asked to place the supplement, which addresses the functionality of the one-touch seat release on the 2nd row seat while driving, inside the Ownerâs Manual that came with their vehicle. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History â Open Campaign I.D. PC969 ⢠New vehicles in retailer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ Refer to IPSB 15-286 for additional information ⢠SERVICE COMM will only be active for vehicles in retailer new vehicle inventory. 2. If a retailer receives a supplemental Ownerâs Manual addendum for a vehicle they have retailed, currently have in their new vehicle or pre-owned inventory, or an INFINITI Courtesy Vehicle (ICV) Service, the retailer should either forward the ownerâs manual supplement to the current owner or add the supplement addendum to the glove box of any affected vehicle they currently control. 3. Clients receiving this Ownerâs Manual supplement have been advised to place it inside the Ownerâs Manual that came with their vehicle.
Associated Products (2)Associated Documents - June 16, 2023•Document ID: 10238326Service Bulletin/Repair InstructionsSEATS; SEAT BELTS
- Mfr Comm. #:
- 2022_2023-Infini
- Date Added:
- June 29, 2023
- Manufacturer:
- INFINITI
SummaryOWNERâS MANUAL SUPPLEMENT The information contained within this supplement revises or adds to the âPrecautions on Child Restraintsâ section of the âSafety-Seats, seat belts and supplemental restraint systemâ section in the 2022â23 INFINITI QX60 Ownerâs Manual.
Associated Products (2)Associated Documents - June 13, 2023•Document ID: 10237832Service Bulletin/Repair InstructionsVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Mfr Comm. #:
- ITB22-004A
- Date Added:
- June 19, 2023
- Manufacturer:
- INFINITI
SummaryA/C INOPERATIVE WITH DTC B20C8-14 STORED IN THE IPDM E/R This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (1)Associated Documents - May 26, 2023•Document ID: 10237559Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- ITB22-043A
- Date Added:
- June 7, 2023
- Manufacturer:
- INFINITI
SummaryINFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (18)2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX50Associated Documents