Infiniti QX60 Service Bulletins

507 manufacturer communications on file.

October 20, 2016•Document ID: 10120576
Service Bulletin/Repair Instructions
EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
ITB12-011g
Date Added:
October 25, 2017
Manufacturer:
INFINITI
Summary
TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
Associated Products (23)
2017 Infiniti Q50 2017 Infiniti Q60 2017 Infiniti Q70 2017 Infiniti QX30 2017 Infiniti QX60 2017 Infiniti QX80 2016 Infiniti Q50 2016 Infiniti Q70 2016 Infiniti QX60 2016 Infiniti QX80 2015 Infiniti Q50 2015 Infiniti Q70 2015 Infiniti QX60 2015 Infiniti QX80 2014 Infiniti Q50 2014 Infiniti Q70 2014 Infiniti QX60 2014 Infiniti QX80 2013 Infiniti JX35 2013 Infiniti M35+ 3 more
Associated Documents
- Download MC-10120576-0001.pdf↗
October 5, 2016•Document ID: 10120581
Service Bulletin/Repair Instructions
VISIBILITY
Mfr Comm. #:
ITB16-040
Date Added:
October 25, 2017
Manufacturer:
INFINITI
Summary
2013 JX35 AND 2014 ? 2015 QX60; DOOR MIRROR GLASS WILL NOT RETURN AFTER SHIFTING REVERSE TO DRIVE Applies to vehicles equipped with Automatic Drive Positioner IF YOU CONFIRM The door mirror glass (LH and RH) automatic tilt down-up feature does not return the glass to original position after shifting from reverse to drive. ACTION Replace the Automatic Drive Positioner (ADP) Control Unit. - Use the new part listed in the Parts Information. - Refer to the Electronic Service Manual (ESM), section ADP-Automatic Drive Positioner, for replacement information.
Associated Products (5)
2015 Infiniti Q50 2015 Infiniti QX60 2014 Infiniti Q50 2014 Infiniti QX60 2013 Infiniti JX35
Associated Documents
- Download MC-10120581-0001.pdf↗
September 29, 2016•Document ID: 10091612
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
PC451_PC452 2G T
Date Added:
February 14, 2017
Manufacturer:
INFINITI
Summary
"PC451_PC452 2G TCU UPDATE - MAIL NOTIFICATION THE PURPOSE OF THIS ANNOUNCEMENT IS TO LET FIELD PERSONNEL KNOW THAT THE FIRST 22K OWNER MAILINGS HAVE BEEN SENT OUT TODAY. THIS FIRST MAILING WAS DIRECTED TOWARDS CURRENT INFINITI CONNECTION SUBSCRIBERS OR TRIAL PARTICIPANTS. THE REMAINING OWNER NOTIFICATIONS WILL BE SENT OUT BETWEEN NOW AND DECEMBER 1, 2016. OWNER NOTIFICATION TIMING FOR Q50 OWNERS IS STILL TBD BASED ON PARTS AVAILABILITY TIMING."
Associated Products (9)
2015 Infiniti Q70 2015 Infiniti QX60 2015 Infiniti QX80 2014 Infiniti QX60 2014 Infiniti QX80 2013 Infiniti JX35 2013 Infiniti M37 2013 Infiniti M56 2013 Infiniti QX56
Associated Documents
- Download MC-10091612-0001.pdf↗
September 27, 2016•Document ID: 10091573
Service Bulletin/Repair Instructions
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Mfr Comm. #:
ITB16-039
Date Added:
February 14, 2017
Manufacturer:
INFINITI
Summary
"2014-2016 QX60; DOORS DIFFICULT TO CLOSE WITH TEMPERATURES BELOW FREEZING IF YOU CONFIRM: THE FOLLOWING INCIDENT, OR THE CUSTOMER REPORTS THIS INCIDENT: - THE VEHICLE HAS BEEN SETTING (NOT RUNNING) IN TEMPERATURES BELOW 14°F (-10°C) FOR AN EXTENDED PERIOD (SUCH AS OVERNIGHT). THEN - A SIDE DOOR IS OPENED. THEN - THE DOOR IS DIFFICULT TO CLOSE/LATCH, WILL NOT CLOSE/LATCH WITH NORMAL PRESSURE; REQUIRES ADDITIONAL EFFORT TO CLOSE/LATCH, OR THE DOOR MAY ONLY LATCH HALF WAY. THEN - THE DOOR WILL CLOSE/LATCH NORMALLY WHEN THE VEHICLE HAS WARMED UP (VEHICLE LEFT IN THE SUN, MOVED INDOORS, OR DRIVEN FOR SEVERAL MINUTES). NOTE: O THE ABOVE INCIDENT DOES NOT APPLY TO A REAR HATCH (BACK DOOR). O THE ABOVE INCIDENT, IF IT SHOULD OCCUR, COULD BE CONFIRMED OR REPORTED FOR ONE OR MORE SIDE DOORS. ACTION REPLACE THE DOOR LOCK FOR THE AFFECTED DOOR."
Associated Products (3)
2016 Infiniti QX60 2015 Infiniti QX60 2014 Infiniti QX60
Associated Documents
- Download MC-10091573-0001.pdf↗
September 2, 2016•Document ID: 10091613
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
PC451_PC452_PC45
Date Added:
February 14, 2017
Manufacturer:
INFINITI
Summary
"2G TELEMATICS HARDWARE REPLACEMENT CLIENT SATISFACTION INITIATIVE ON FEBRUARY 26TH, 2016 INFINITI ANNOUNCED THAT IT WAS SENDING A REMINDER NOTIFICATION TO CLIENTS AFFECTED BY AT&TS PLANNED DISCONTINUATION OF THE 2G CELLULAR NETWORK. IN JUNE 2016, INFINITI COMMUNICATED INSTRUCTIONS TO RETAILERS TO UPDATE NEW VEHICLES IN THEIR INVENTORY WITH 3G COMPATIBLE TELEMATICS CONTROL UNITS. AT THIS TIME, INFINITI IS BEGINNING THE PROCESS OF MAKING 3G COMPATIBLE HARDWARE AVAILABLE TO OWNERS OF AFFECTED VEHICLES AS IDENTIFIED ABOVE. THIS UPGRADE MAY REQUIRE AN OWNER MAKE A CO-PAYMENT IN ORDER TO RECEIVE THE 3G HARDWARE UPDATE. PLEASE REFER TO THE CHART PROVIDED ON PAGE 2 TO DETERMINE IF AN OWNER CO-PAY IS REQUIRED. THIS CLIENT SATISFACTION INITIATIVE INCLUDES BOTH THE HARDWARE UPGRADE AND A COMPLIMENTARY ONE-YEAR SUBSCRIPTION TO INFINITI CONNECTION PLUS TELEMATICS SERVICE; THIS DOES NOT APPLY TO PC454 (SEE PAGE 2 FOR DETAILS). NOTE: VEHICLE ELIGIBILITY WILL BE VIEWED ON THE SECOND PAGE OF SERVICE COMM (EXCEPT PC454). THIS ACTIVITY IS NOT DISPLAYED ON THE MAIN PAGE OF SERVICE COMM BECAUSE IT IS OPTIONAL FOR CLIENTS TO PARTICIPATE."
Associated Products (9)
2015 Infiniti Q70 2015 Infiniti QX60 2015 Infiniti QX80 2014 Infiniti QX60 2014 Infiniti QX80 2013 Infiniti JX35 2013 Infiniti M37 2013 Infiniti M56 2013 Infiniti QX56
Associated Documents
- Download MC-10091613-0001.pdf↗
August 25, 2016•Document ID: 10091460
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION
Mfr Comm. #:
ITB16-035
Date Added:
February 13, 2017
Manufacturer:
INFINITI
Summary
"2015-2016 QX60; ENHANCED DIAGNOSTIC LOGIC FOR CVT WITH V6 ENGINE ONLY IF YOU CONFIRM THE CUSTOMER REPORTS A TRANSMISSION JUDDER (SHAKE, SHUDDER, SINGLE OR MULTIPLE BUMPS OR VIBRATION). NOTE: A NEW DIAGNOSTIC LOGIC HAS BEEN ESTABLISHED TO ENHANCE THE DIAGNOSTIC PROCESS BY STORING DIAGNOSTIC TROUBLE CODES (DTCS) ON APPLIED VEHICLES. THE NEW DTCS ARE: P17F1 (CVT_JUDDER [C/U INSPECTION]) P17F0 (CVT_JUDDER [T/M INSPECTION]) ACTION 1. REFER TO PAGE 4, STEP 6 IN THE SERVICE PROCEDURE TO CONFIRM THIS BULLETIN APPLIES TO THE VEHICLE YOU ARE WORKING ON. 2. IF THIS BULLETIN APPLIES, REPROGRAM THE TCM (TRANSMISSION CONTROL MODULE)."
Associated Products (1)
2015 Infiniti QX60
Associated Documents
- Download MC-10091460-0001.pdf↗
August 19, 2016•Document ID: 10091427
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mfr Comm. #:
ITB12-011F
Date Added:
February 13, 2017
Manufacturer:
INFINITI
Summary
"TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN."
Associated Products (17)
2016 Infiniti Q50 2016 Infiniti Q70 2016 Infiniti QX60 2016 Infiniti QX80 2015 Infiniti Q50 2015 Infiniti Q70 2015 Infiniti QX60 2015 Infiniti QX80 2014 Infiniti Q50 2014 Infiniti Q70 2014 Infiniti QX60 2014 Infiniti QX80 2013 Infiniti JX35 2013 Infiniti M35 2013 Infiniti M37 2013 Infiniti M56 2013 Infiniti QX56
Associated Documents
- Download MC-10091427-0001.pdf↗
August 9, 2016•Document ID: 10091449
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
ITB16-032
Date Added:
February 13, 2017
Manufacturer:
INFINITI
Summary
"2016 QX60 AND QX60 HYBRID; AROUND VIEW MONITOR MIRROR CAMERA INOPERATIVE IF YOU CONFIRM - EITHER THE LEFT OR RIGHT AROUND VIEW MONITOR DOOR MIRROR CAMERA IS INOPERATIVE. NOTE: THE FOLLOWING DTCS MAY ALSO BE PRESENT: - U111B (SIDE CAMERA LH IMAGE SIGNAL CIRCUIT) DTC IS STORED. AND/OR - U111D (SIDE CAMERA RH IMAGE SIGNAL CIRCUIT) DTC IS STORED. ACTION CHECK THE SIDE CAMERA HARNESS CONNECTION BETWEEN THE SIDE CAMERA AND THE MIRROR HARNESS LOCATED INSIDE THE INOPERATIVE DOOR MIRROR. - IF THE HARNESS CONNECTOR IS NOT LATCHED (CAN BE DISCONNECTED BY A GENTLE TUG), SEAT THE CONNECTOR, CLEAR THE DTC AND RETEST. - IF THE HARNESS CONNECTOR IS LATCHED (CANNOT BE DISCONNECTED BY A GENTLE TUG) REFER TO THE ELECTRONIC SERVICE MANUAL (ESM) FOR FURTHER DIAGNOSTIC INFORMATION. NOTE: IF A SIDE CAMERA REQUIRES REPLACEMENT, DO NOT REPLACE THE ENTIRE MIRROR, REPLACE ONLY THE SIDE CAMERA."
Associated Products (1)
2016 Infiniti QX60
Associated Documents
- Download MC-10091449-0001.pdf↗
August 5, 2016•Document ID: 10091443
Service Bulletin/Repair Instructions
STRUCTURE:BODY:DOOR
Mfr Comm. #:
ITB16-031
Date Added:
February 13, 2017
Manufacturer:
INFINITI
Summary
"2016 QX60; AUTOMATIC BACK DOOR CALIBRATION PROCEDURE SERVICE INFORMATION AS OF THE PUBLICATION DATE OF THIS BULLETIN, THE AUTOMATIC BACK DOOR CALIBRATION PROCEDURE IN THE ELECTRONIC SERVICE MANUAL (ESM) IS INCORRECT. IF FOR ANY REASON THE AUTOMATIC BACK DOOR REQUIRES CALIBRATION, USE THE PROCEDURE IN THIS BULLETIN."
Associated Products (1)
2016 Infiniti QX60
Associated Documents
- Download MC-10091443-0001.pdf↗
August 4, 2016•Document ID: 10091442
Service Bulletin/Repair Instructions
STRUCTURE:BODY:DOOR
Mfr Comm. #:
ITB16-030
Date Added:
February 13, 2017
Manufacturer:
INFINITI
Summary
"2016 QX60; SOME AUTOMATIC BACK DOOR DTC DESCRIPTIONS ARE NOT DISPLAYED ON CONSULT-III PLUS SERVICE INFORMATION THE DESCRIPTIONS FOR AUTOMATIC BACK DOOR DTCS IN THE TABLE BELOW DO NOT DISPLAY ON CONSULT-III PLUS (C-III PLUS). ONLY THE DTC ALPHANUMERIC DESIGNATION IS DISPLAYED. USE THE TABLE BELOW TO IDENTIFY THE DTC DESCRIPTION AND ITS LISTING IN THE ELECTRONIC SERVICE MANUAL (ESM) OR ASIST."
Associated Products (1)
2016 Infiniti QX60
Associated Documents
- Download MC-10091442-0001.pdf↗
August 4, 2016•Document ID: 10091440
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
ITB16-028
Date Added:
February 13, 2017
Manufacturer:
INFINITI
Summary
"2016 QX60 LANE CAMERA AIMING SERVICE INFORMATION THE ELECTRONIC SERVICE MANUAL (ESM) PAGES FOR LANE CAMERA AIMING IN THE DAS SECTION HAVE BEEN UPDATED/AMENDED. UNTIL THE UPDATED SERVICE MANUALS ARE MADE AVAILABLE, PLEASE REFER TO THE LINK BELOW, AS NEEDED, FOR ANY SERVICE OR REPAIRS RELATED TO THE 2016 QX60 LANE CAMERA."
Associated Products (1)
2016 Infiniti QX60
Associated Documents
- Download MC-10091440-0001.pdf↗
July 29, 2016•Document ID: 10091075
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
R1621 2016 QX60
Date Added:
February 9, 2017
Manufacturer:
INFINITI
Summary
"REAR O2 SENSOR VOLUNTARY EMISSIONS RECALL CAMPAIGN INFINITI IS CONDUCTING A VOLUNTARY EMISSIONS RECALL CAMPAIGN TO UPDATE THE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE ON CERTAIN MODEL YEAR 2015-16 INFINITI QX60 VEHICLES. UNDER CERTAIN CONDITIONS, THE REAR OXYGEN (O2) SENSOR SIGNAL COULD FAIL, RESULTING IN THE REAR OXYGEN (O2) SENSOR OBD MONITOR BEING DISABLED WITHOUT THE CLIENT BEING ALERTED. INFINITI PLANS TO BEGIN NOTIFYING OWNERS OF AFFECTED VEHICLES IN AUGUST, ASKING THEM TO BRING THEIR VEHICLES TO AN AUTHORIZED INFINITI RETAILER. ***** WHAT RETAILERS SHOULD DO**** 1. VERIFY IF VEHICLES ARE AFFECTED BY THIS VOLUNTARY EMISSION RECALL CAMPAIGN USING SERVICE COMM I.D. R1621. NOTE: NEW VEHICLES IN RETAILER INVENTORY CAN BE ALSO BE IDENTIFIED USING DCS (SALES-> VEHICLE INVENTORY, AND FILTER BY OPEN CAMPAIGN). - REFER TO IPSB 15-286 FOR ADDITIONAL INFORMATION 2. THE SUBJECT VEHICLES ARE NOT ON SALES HOLD, BUT FOR CLIENT CONVENIENCE, RETAILERS ARE ENCOURAGED TO PERFORM THIS CAMPAIGN ON ANY AFFECTED VEHICLES IN THEIR INVENTORY PRIOR TO SALE, LEASE, OR TRADE. 3. RETAILERS SHOULD USE ITB16-027 TO CORRECT ANY VEHICLES SUBJECT TO THIS CAMPAIGN. 4. ONCE REPAIRED, RETAILER SHOULD SUBMIT A WARRANTY CLAIM AND RELEASE THE VEHICLE."
Associated Products (2)
2016 Infiniti QX60 2015 Infiniti QX60
Associated Documents
- Download MC-10091075-0001.pdf↗
July 28, 2016•Document ID: 10091407
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Mfr Comm. #:
ITB16-027
Date Added:
February 13, 2017
Manufacturer:
INFINITI
Summary
"VOLUNTARY EMISSIONS RECALL CAMPAIGN 2015-2016 QX60 ECM REPROGRAMMING INTRODUCTION INFINITI IS CONDUCTING A VOLUNTARY EMISSION RECALL CAMPAIGN ON CERTAIN MODEL YEAR 2015-2016 QX60 VEHICLES. INFINITI HAS DISCOVERED THAT THESE VEHICLES ARE EQUIPPED WITH AN ON-BOARD DIAGNOSTICS (OBD) CALIBRATION THAT, IF NOT REPAIRED, MAY NOT DETECT A REAR OXYGEN (O2) SENSOR SHORT-TO-GROUND OR SHORT-TO-BATTERY CONDITION. THE ECM (ENGINE CONTROL MODULE) WILL BE REPROGRAMMED. THIS SERVICE WILL BE PERFORMED AT NO CHARGE FOR PARTS OR LABOR. IDENTIFICATION NUMBER INFINITI HAS ASSIGNED IDENTIFICATION NUMBER R1621 TO THIS CAMPAIGN. THIS NUMBER MUST APPEAR ON ALL COMMUNICATIONS AND DOCUMENTATION OF ANY NATURE DEALING WITH THIS CAMPAIGN. DEALER RESPONSIBILITY IT IS THE DEALERS RESPONSIBILITY TO CHECK SERVICE COMM FOR THE CAMPAIGN STATUS ON EACH VEHICLE FALLING WITHIN THE RANGE OF THIS VOLUNTARY EMISSIONS RECALL WHICH FOR ANY REASON ENTERS THE SERVICE DEPARTMENT. THIS INCLUDES VEHICLES PURCHASED FROM PRIVATE PARTIES OR PRESENTED BY TRANSIENT (TOURIST) OWNERS AND VEHICLES IN A DEALERS INVENTORY."
Associated Products (2)
2016 Infiniti QX60 2015 Infiniti QX60
Associated Documents
- Download MC-10091407-0001.pdf↗
July 27, 2016•Document ID: 10091384
Service Bulletin/Repair Instructions
ENGINE; ELECTRICAL SYSTEM:IGNITION
Mfr Comm. #:
ITB14-011C
Date Added:
February 13, 2017
Manufacturer:
INFINITI
Summary
"REMOTE ENGINE START NOT WORKING THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE TO ITEMS 4 AND 13 IN THE SUPPLEMENTAL DIAGNOSIS TABLE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. SERVICE INFORMATION IF A CUSTOMER STATES THE REMOTE ENGINE START (RES) FEATURE OF AN APPLIED VEHICLE IS NOT WORKING, MAKE SURE THE SYSTEM IS PROPERLY SET TO OPERATE: -THE IGNITION IS TURNED OFF -THE SHIFT SELECTOR IS IN PARK (P) -THE HOOD/DOORS/TRUNK LID/LIFT GATE ARE COMPLETELY CLOSED -NO OTHER OF THE VEHICLES INTELLIGENT KEYS (I-KEYS) ARE INSIDE, OR WITHIN STARTING RANGE OF, THE VEHICLE -THE I-KEY/KEY FOB (KEY FOB) IS WITHIN THE OPERATING RANGE OF 197 FT OR 60 M IF THE ABOVE CONDITIONS ARE MET, RES SHOULD WORK. 1. POINT THE KEY FOB AT THE VEHICLE. 2. PRESS THE LOCK BUTTON. 3. PRESS AND HOLD THE RES BUTTON WITHIN FIVE (5) SECONDS OF PRESSING THE LOCK BUTTON UNTIL THE TURN SIGNAL LIGHTS TURN ON. WHENEVER AN APPLIED VEHICLE HAS A CONCERN WITH THE REMOTE ENGINE START (RES) FEATURE NOT WORKING PROPERLY, MAKE SURE TO VERIFY THE INCIDENT BEFORE STARTING ANY DIAGNOSIS AND/OR REPLACING PARTS. FOR A BETTER UNDERSTANDING OF THE RES SYSTEM, REFER TO SECTION 3: ""PRE-DRIVING CHECKS AND ADJUSTMENTS > REMOTE ENGINE START OF THE APPLIED VEHICLES OWNERS MANUAL. WHEN DIAGNOSING RES OPERATION, USE THE SUPPLEMENTAL RES SERVICE INFORMATION AND SUPPLEMENTAL DIAGNOSIS TABLE (STARTING ON PAGE 2) IN ADDITION TO THE ESM."
Associated Products (9)
2016 Infiniti Q50 2016 Infiniti QX60 2016 Infiniti QX80 2015 Infiniti QX60 2015 Infiniti QX80 2014 Infiniti QX60 2014 Infiniti QX80 2013 Infiniti JX35 2013 Infiniti QX56
Associated Documents
- Download MC-10091384-0001.pdf↗
July 22, 2016•Document ID: 10091385
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Mfr Comm. #:
ITB15-026A
Date Added:
February 13, 2017
Manufacturer:
INFINITI
Summary
"INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE THROUGHOUT. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. IF YOU CONFIRM THE INTELLIGENT KEY INTERMITTENTLY OR CONTINUOUSLY DOES NOT FUNCTION. ACTION CHECK THE BATTERY CONDITION WITH THE SIGNAL TECH-II I-KEY BATTERY TEST."
Associated Products (4)
2016 Infiniti Q50 2016 Infiniti QX60 2015 Infiniti Q50 2015 Infiniti QX60
Associated Documents
- Download MC-10091385-0001.pdf↗
June 29, 2016•Document ID: 10090703
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
REVISION1-PC454
Date Added:
February 7, 2017
Manufacturer:
INFINITI
Summary
"THIS ANNOUNCEMENT HAS BEEN REVISED TO CLARIFY THIS ACTIVITY IS NOT AN OFFICIAL STOP SALE. RETAILERS MAY SELL VEHICLES THAT HAVE NOT BEEN UPGRADED. PLEASE REFER TO ADDITIONAL Q&A SUPPLIED IN THIS DOCUMENT. PLEASE DISCARD EARLIER VERSIONS OF THIS BULLETIN. ON FEBRUARY 26TH, INFINITI ANNOUNCED THAT IT WAS SENDING A REMINDER NOTIFICATION TO CLIENTS AFFECTED BY AT&TS PLANNED DISCONTINUATION OF THE 2G CELLULAR NETWORK. IN LATE SUMMER 2016, INFINITI PLANS TO PROVIDE FURTHER INFORMATION TO AFFECTED CLIENTS REGARDING OPTIONS TO HAVE THEIR TELEMATICS UNITS UPDATED. AT THIS TIME, INFINITI IS CONDUCTING A RETAILER INVENTORY SERVICE ACTION ON AFFECTED UNITS IN RETAILER INVENTORY TO REPLACE THE 2G-COMPATIBLE TELEMATICS CONTROL UNIT WITH A TELEMATICS CONTROL UNIT DESIGNED TO CONNECT TO THE AT&T 3G CELLULAR NETWORK. THE AFFECTED VEHICLES ARE EITHER CURRENTLY IN RETAILER INVENTORY OR ASSIGNED AND IN TRANSIT TO THE RETAILER. INFINITI REQUESTS THESE VEHICLES BE UPDATED PRIOR TO SALE TO ENABLE CLIENTS TO ACCESS AVAILABLE INFINITI CONNECTION FEATURES, INCLUDING AUTOMATIC COLLISION NOTIFICATION AND EMERGENCY CALLING. THERE ARE APPROXIMATELY 142 Q50 VEHICLES IN RETAILER INVENTORY THAT ARE EQUIPPED WITH TELEMATICS CONTROL UNITS DESIGNED TO CONNECT TO THE 2G CELLULAR NETWORK. HOWEVER, THE HARDWARE UPGRADE SERVICE PROCEDURE IS NOT AVAILABLE AT THIS TIME. PLEASE DO NOT TAKE ANY ACTION AT THIS TIME ON Q50 VEHICLES THAT ARE EQUIPPED WITH A 2G-COMPATIBLE TELEMATICS CONTROL UNIT. FURTHER INSTRUCTIONS WILL BE PROVIDED AT A LATER DATE FOR THE TCU UPGRADE ON AFFECTED Q50 VEHICLES. INFINITI EXPECTS THIS COMMUNICATION TO OCCUR IN LATE SUMMER 2016. IMPORTANT: RETAILERS ARE REQUESTED TO INSTALL A 3G-COMPATIBLE TELEMATICS CONTROL UNIT IN VEHICLES AFFECTED BY THIS SERVICE ACTION PRIOR TO RETAIL TO ENSURE CLIENT SATISFACTION."
Associated Products (9)
2016 Infiniti Q70 2016 Infiniti QX60 2016 Infiniti QX80 2015 Infiniti Q70 2015 Infiniti QX60 2015 Infiniti QX80 2014 Infiniti Q70 2014 Infiniti QX60 2014 Infiniti QX80
Associated Documents
- Download MC-10090703-0001.pdf↗
June 29, 2016•Document ID: 10090652
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
PC454
Date Added:
February 7, 2017
Manufacturer:
INFINITI
Summary
"ON FEBRUARY 26TH, INFINITI ANNOUNCED THAT IT WAS SENDING A REMINDER NOTIFICATION TO CLIENTS AFFECTED BY AT&TS PLANNED DISCONTINUATION OF THE 2G CELLULAR NETWORK. IN LATE SUMMER 2016, INFINITI PLANS TO PROVIDE FURTHER INFORMATION TO AFFECTED CLIENTS REGARDING OPTIONS TO HAVE THEIR TELEMATICS UNITS UPDATED. AT THIS TIME, INFINITI IS CONDUCTING A RETAILER INVENTORY SERVICE ACTION ON AFFECTED UNITS IN RETAILER INVENTORY TO REPLACE THE 2G-COMPATIBLE TELEMATICS CONTROL UNIT WITH A TELEMATICS CONTROL UNIT DESIGNED TO CONNECT TO THE AT&T 3G CELLULAR NETWORK. THE AFFECTED VEHICLES ARE EITHER CURRENTLY IN RETAILER INVENTORY OR ASSIGNED AND IN TRANSIT TO THE RETAILER. INFINITI REQUESTS THESE VEHICLES BE UPDATED PRIOR TO SALE TO ENABLE CLIENTS TO ACCESS AVAILABLE INFINITI CONNECTION FEATURES, INCLUDING AUTOMATIC COLLISION NOTIFICATION AND EMERGENCY CALLING. THERE ARE APPROXIMATELY 142 Q50 VEHICLES IN RETAILER INVENTORY THAT ARE EQUIPPED WITH TELEMATICS CONTROL UNITS DESIGNED TO CONNECT TO THE 2G CELLULAR NETWORK. HOWEVER, THE HARDWARE UPGRADE SERVICE PROCEDURE IS NOT AVAILABLE AT THIS TIME. PLEASE DO NOT TAKE ANY ACTION AT THIS TIME ON Q50 VEHICLES THAT ARE EQUIPPED WITH A 2G-COMPATIBLE TELEMATICS CONTROL UNIT. FURTHER INSTRUCTIONS WILL BE PROVIDED AT A LATER DATE FOR THE TCU UPGRADE ON AFFECTED Q50 VEHICLES. INFINITI EXPECTS THIS COMMUNICATION TO OCCUR IN LATE SUMMER 2016. IMPORTANT: RETAILERS SHOULD NOT SELL OR TRADE ANY AFFECTED VEHICLES IN RETAILER INVENTORY SUBJECT TO THIS SERVICE ACTION UNTIL THE 3G-COMPATIBLE TELEMATICS CONTROL UNIT HAS BEEN INSTALLED."
Associated Products (9)
2016 Infiniti Q70 2016 Infiniti QX60 2016 Infiniti QX80 2015 Infiniti Q70 2015 Infiniti QX60 2015 Infiniti QX80 2014 Infiniti Q70 2014 Infiniti QX60 2014 Infiniti QX80
Associated Documents
- Download MC-10090652-0001.pdf↗
June 22, 2016•Document ID: 10091381
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Mfr Comm. #:
ITB09-059D
Date Added:
February 13, 2017
Manufacturer:
INFINITI
Summary
"INTELLIGENT KEY BATTERY VOLTAGE CHECK AND REPLACEMENT THIS BULLETIN HAS BEEN SUPERSEDED BY ITB15-026. INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN."
Associated Products (4)
2016 Infiniti Q50 2016 Infiniti QX60 2015 Infiniti Q50 2015 Infiniti QX60
Associated Documents
- Download MC-10091381-0001.pdf↗
June 9, 2016•Document ID: 10192842
Service Bulletin/Repair Instructions
TIRES; EQUIPMENT
Mfr Comm. #:
ITB11021B
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° (see Figure 1). Moving vehicles as shown in this bulletin will prevent tire Flat Spotting. See this bulletin for further detail.
Associated Products (34)
2016 Infiniti Q50 2016 Infiniti Q70 2016 Infiniti QX50 2016 Infiniti QX60 2016 Infiniti QX70 2016 Infiniti QX80 2015 Infiniti Q40 2015 Infiniti Q50 2015 Infiniti Q60 2015 Infiniti Q70 2015 Infiniti QX50 2015 Infiniti QX60 2015 Infiniti QX70 2015 Infiniti QX80 2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70+ 14 more
Associated Documents
- Download MC-10192842-0001.pdf↗
April 29, 2016•Document ID: 10192817
Service Bulletin/Repair Instructions
EQUIPMENT; POWER TRAIN
Mfr Comm. #:
ITB15012F
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
IF YOU CONFIRM: The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration) AND One of these DTCs is stored: - P17F0 (CVT_JUDDER (T/M INSPECTION)) - P17F1 (CVT_JUDDER (C/U INSPECTION)) NOTE - If a transmission judder (as described above) is not reported, this bulletin does not apply. - If either P17F0 or P17F1 are not stored, this bulletin does not apply. - ITB15-010, Enhanced Diagnostic Logic For CVT Judder, has reprogramming instructions that may apply. ACTIONS: Perform the SERVICE PROCEDURE, starting on page 3. - Review the Repair Flow Chart on the next page. NOTE: Essential Tool Tech Cam (borescope) J-51951 has been sent to dealers. This tool?s attachments make CVT inspection possible. See this bulletin for further detail.
Associated Products (4)
2016 Infiniti QX60 2015 Infiniti QX60 2014 Infiniti QX60 2013 Infiniti JX35
Associated Documents
- Download MC-10192817-0001.pdf↗

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