Infiniti QX50 Service Bulletins
314 manufacturer communications on file.
- December 1, 2020•Document ID: 10185379Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- ITB20-027
- Date Added:
- January 9, 2021
- Manufacturer:
- INFINITI
SummaryPERMANENT DTC SET IN TCM AND WILL NOT ERASE IF YOU CONFIRM One or more of the following DTCs are stored in the permanent DTC screen (Figure 1): P0715, P0716, P0718, P0730, P0791, P0793, P0794, P1722, P1742, P1745, P17F0, P17F1, P2766 And The DTCs will not erase when following the ESM procedure. NOTE: ï· If DTCs other than those listed above are stored, this bulletin does not apply. ACTION Replace the TCM.
Associated Products (1)Associated Documents - November 30, 2020•Document ID: 10183966Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; COMMUNICATION:MANUFACTURER TELEMATICS
- Mfr Comm. #:
- ITB20-026
- Date Added:
- December 8, 2020
- Manufacturer:
- INFINITI
SummaryTELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled. The TCU must be reset to re-enable the automatic collision notification function. This bulletin describes how to reset the TCU after an automatic collision notification has been performed.
Associated Products (8)Associated Documents - November 10, 2020•Document ID: 10183965Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- ITB20-025
- Date Added:
- December 8, 2020
- Manufacturer:
- INFINITI
SummaryDTC B2724-23 AND/OR C1B56-04 STORED, AND/OR RAB ERROR MESSAGE OR WARNING IF YOU CONFIRM One or both of the following DTCs are stored: ï· B2724-23 (SONAR CONTROL UNIT - SONAR ECU INTERNAL FAILURE [UNDER VOLTAGE]) ï· C1B56-04 (SONAR CIRCUIT - SYSTEM INTERNAL MALFUNCTION) NOTE: A RAB warning may appear in the vehicle information display. ACTION Reprogram the Sonar Control Unit, if applicable.
Associated Products (1)Associated Documents - November 5, 2020•Document ID: 10183964Service Bulletin/Repair InstructionsLANE DEPARTURE: SENSING SYSTEM: CAMERA; FORWARD COLLISION AVOIDANCE
- Mfr Comm. #:
- ITB19-013a
- Date Added:
- December 8, 2020
- Manufacturer:
- INFINITI
SummaryAEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (31)2021 Infiniti Q502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q60+ 11 moreAssociated Documents - September 16, 2020•Document ID: 10180980Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; LANE DEPARTURE
- Mfr Comm. #:
- ITB20-023
- Date Added:
- October 8, 2020
- Manufacturer:
- INFINITI
SummaryLANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. ï· For all other models, consult the Electronic Service Manual (ESM). The following CONSULT-III plus (C-III plus) figures and steps are only provided to indicate where the VEHICLE REFERENCE VALUE from Table A is to be entered. The entire camera aiming procedure must be followed to complete the aiming procedure. ï· Refer to the Electronic ESM section: CRUISE CONTROL & DRIVER ASSISTANCE > DRIVER ASSISTANCE SYSTEM > DRIVER ASSISTANCE SYSTEM > BASIC INSPECTION > LANE CAMERA UNIT > CAMERA AIMING ADJUSTMENT. 1. Turn the ignition ON. 2. From the C-III plus home screen, select Diagnosis (One System).
Associated Products (29)2020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX60+ 9 moreAssociated Documents - September 14, 2020•Document ID: 10180978Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- ITB17-042c
- Date Added:
- October 8, 2020
- Manufacturer:
- INFINITI
SummaryINFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
Associated Products (79)2020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q60+ 59 moreAssociated Documents - August 31, 2020•Document ID: 10179560Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB20-021
- Date Added:
- September 11, 2020
- Manufacturer:
- INFINITI
SummarySOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the following Service Procedure is for the items below: ï· Stability improvements and âbugâ fixes Refer to steps 1 - 4 to confirm that this bulletin applies. HINT: The software update only needs to be downloaded once and can then be used on multiple Applied Vehicles until other infotainment software is loaded onto the USB drive to overwrite the original data.
Associated Products (4)Associated Documents - July 16, 2020•Document ID: 10178190Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; EQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB20-018
- Date Added:
- August 8, 2020
- Manufacturer:
- INFINITI
SummaryPOWER BACK DOOR WILL NOT OPERATE WITH REQUEST SWITCHES IF YOU CONFIRM On vehicles equipped with a Kick Motion Activated Liftgate, the back door (liftgate) will not open or close when requested to do so using the: ï· Intelligent Key ï· Back door request switch, located on the back door ï· Automatic back door switch, located on the instrument lower panel LH And DTC B2409 is either current or has been stored in the past. ACTION Replace the automatic back door control module. ï· Refer to the Electronic Service Manual (ESM) section: BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY > DOOR & LOCK > WITH INTELLIGENT KEY SYSTEM > REMOVAL AND INSTALLATION > AUTOMATIC BACK DOOR CONTROL MODULE.
Associated Products (5)Associated Documents - April 27, 2020•Document ID: 10174413Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- ITB19-042a
- Date Added:
- April 30, 2020
- Manufacturer:
- INFINITI
SummaryINFINITI; AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (4)Associated Documents - March 27, 2020•Document ID: 10173598Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- ITB20-014
- Date Added:
- April 8, 2020
- Manufacturer:
- INFINITI
Summary2020 QX50; REAR WHEEL ALIGNMENT SERVICE INFORMATION SERVICE INFORMATION Some wheel alignment specifications listed in the Rear Suspension section of the Electronic Service Manual (ESM) have been revised. Until the updated ESM is made available, use the revised specifications listed in this bulletin.
Associated Products (1)Associated Documents - March 25, 2020•Document ID: 10173587Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB17-001a
- Date Added:
- April 7, 2020
- Manufacturer:
- INFINITI
SummaryFLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (9)Associated Documents - March 18, 2020•Document ID: 10173592Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- ITB20-009
- Date Added:
- April 7, 2020
- Manufacturer:
- INFINITI
Summary2019-2020 QX50; MOONROOF ASSEMBLY REPLACEMENT IF YOU CONFIRM The moonroof assembly needs to be replaced for any reason AND The replacement moonroof part number is one of the following: ï· - 91205-5NA0A ï· - 91205-5NA0B ï· - 91205-5NA0C ACTION Apply flocking tape to the moonroof inner finishers per ITB20-008. ï· - Refer to PARTS INFORMATION on the last page of this bulletin for flocking tape.
Associated Products (2)Associated Documents - March 18, 2020•Document ID: 10173591Service Bulletin/Repair InstructionsSTRUCTURE; VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Mfr Comm. #:
- ITB20-008
- Date Added:
- April 7, 2020
- Manufacturer:
- INFINITI
Summary2019-2020 QX50; RATTLE FROM MOONROOF Refer to the SERVICE PROCEDURE on page 2 if directed here from ITB20-009. IF YOU CONFIRM A rattle type noise is coming from the moonroof in the areas circled in green in Figure 1 AND The rattle goes away after removing the moonroof inner finisher(s). NOTE: The rattle noise may be intermittent and may be heard from one or both sides of the vehicle. ACTION Apply flocking tape to the moonroof inner finisher on both sides of the vehicle.
Associated Products (2)Associated Documents - February 21, 2020•Document ID: 10172266Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- PC714 Retailer I
- Date Added:
- March 7, 2020
- Manufacturer:
- INFINITI
SummaryPC714 Retailer Inventory as of 2.20.2020
Associated Products (1)Associated Documents - February 21, 2020•Document ID: 10172265Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- EXPIRATION NOTIF
- Date Added:
- March 7, 2020
- Manufacturer:
- INFINITI
SummaryAmerican Automobile Labeling Act (AALA) Labels â EXPIRATION NOTICE Retailer Inventory UPDATE February 21, 2020 Please discard earlier versions of this bulletin. INFINITI announced the following quality action in October 2019. Service Comm will de-activate PC714 on any un-remedied VINs on February 28, 2020. INFINITI is still requesting that retailers apply the replacement label on any affected vehicles prior to sale. Please use the VIN list supplied with this announcement to identify applicable vehicles.
Associated Products (1)Associated Documents - January 17, 2020•Document ID: 10171195Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- ITB13-008a
- Date Added:
- February 7, 2020
- Manufacturer:
- INFINITI
SummaryCLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (62)2019 Infiniti Q702019 Infiniti QX602019 Infiniti QX802018 Infiniti Q702018 Infiniti QX602018 Infiniti QX802017 Infiniti Q702017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q602015 Infiniti Q702015 Infiniti QX50+ 42 moreAssociated Documents - January 10, 2020•Document ID: 10171213Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- ITB19-002b
- Date Added:
- February 8, 2020
- Manufacturer:
- INFINITI
Summary2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (14)Associated Documents - December 18, 2019•Document ID: 10169964Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- ITB19-026a
- Date Added:
- January 8, 2020
- Manufacturer:
- INFINITI
Summary2019 QX50; FUEL ODOR INSIDE VEHICLE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
Associated Products (1)Associated Documents - December 11, 2019•Document ID: 10170002Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE
- Mfr Comm. #:
- ITB19-044
- Date Added:
- January 9, 2020
- Manufacturer:
- INFINITI
Summary2019-2020 QX50; DOOR FINISHER DISCOLORATION/FLAKING DUE TO WINDOW TINT INSTALLATION SERVICE INFORMATION If the aluminum trim on any door finisher is discolored and/or flaking on an applied vehicle, this may have been caused by the fluid used to install aftermarket window tinting. Before applying aftermarket window tint/film on an applied vehicle, thoroughly cover the complete door finisher to prevent damage that could be caused by the window tinting fluid. IMPORTANT: Damage to the door finisher will not be considered warrantable if it is found to be caused by the fluid used when installing aftermarket window tinting.
Associated Products (2)Associated Documents - November 26, 2019•Document ID: 10168894Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- ITB19-042
- Date Added:
- December 6, 2019
- Manufacturer:
- INFINITI
SummaryINFINITI; AV CONTROL UNIT REPLACEMENT PROCESS IF YOU CONFIRM The AV control unit needs to be replaced on an APPLIED VEHICLE. ACTION 1. Read and save the VIN 2. Read and save the configuration 3. Replace the AV control unit 4. Reprogram the AV control unit 5. Configure the AV control unit 6. Write the VIN to the AV control unit IMPORTANT: Procedures 4-6 above must be performed in the order shown below.
Associated Products (4)Associated Documents