Infiniti Q50 Complaints
514 consumer complaints on file.
- #11143923October 29, 2018STEERING
NOT RESPOND STEERING SYSTEM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11143715October 29, 2018EXTERIOR LIGHTING
THIS WAS A RENTAL VEHICLE, NOT MY PERSONAL VEHICLE, BUT IS APPLICABLE TO MULTIPLE BRANDS AND MODELS. THE SAFETY ISSUE IS DUE TO THE HEADLIGHT MODES. THE DEFAULT MODE IS OFF, YET THE DRL'S REMAIN ON. THESE ARE BRIGHT ENOUGH THAT YOU CAN DRIVE IN THE MIDDLE OF THE NIGHT AND NOT REALIZE THAT YOUR ACTUAL HEADLIGHTS ARE OFF, WHICH MEANS THAT THE TAIL LIGHTS ARE OFF. I HAVE BEEN SEEING SEVERAL VEHICLES EVERY DAY WITH PEOPLE DRIVING WITH NO LIGHTS ON, EVEN IN POOR VISIBILITY. THE DEFAULT SHOULD BE FOR THE HEADLIGHTS TO BE IN AUTO MODE OR DRL'S MUST BE OFF WHEN YOU SELECT OFF. I HAVE BEEN SURPRISED SEVERAL TIMES THIS FALL BY DRIVERS DRIVING EXCESSIVELY SLOW WITH THEIR LIGHTS OFF ON THE HIGHWAY IN THE RAIN AT NIGHT. YOU CANNOT SEE THEM TILL YOU ARE VERY CLOSE. ALL OF THEM HAVE THESE NEW LED DRL'S ON AT THE TIME. THIS IS A UNIVERSAL ISSUE THAT NEEDS TO BE ADDRESSED. IT SHOWS A VERY BASIC LACK OF THOUGHT TO DESIGN HEADLIGHTS IN THIS WAY AND IS A SERIOUS SAFETY ISSUE IN MY OPINION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11141875October 22, 2018TIRES, WHEELS
THIS AFTERNOON I HAD ANOTHER BLOWOUT OF A RUN-FLAT TIRE. THIS IS THE 7TH BLOWOUT IN UNDER 17 MONTHS. OVER MY DRIVING CAREER I HAVE DRIVEN OVER A MILLION MILES, BY MY CALCULATIONS, AND HAVE NEVER HAD A BLOWOUT. I WAS TRAVELING AT HIGHWAY SPEED ON THE LONG ISLAND EXPRESSWAY WHEN I HIT A SMALL POTHOLE. TIRES ARE BRIDGESTONE 245/40 RF 19 98W.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11131953September 27, 2018UNKNOWN OR OTHER
WHILE ACCELERATING, THE DRIVER SWITCHED THE VEHICLE FROM MANUAL SHIFT MODE TO AUTOMATIC. THE DRIVER NOTED A SIGNIFICANT INCREASE IN MEASURED RPM VIA THE TACHOMETER AS IF THE VEHICLE "JUMPED INTO A LOWER GEAR OR FAILED TO FIND A GEAR." THE DRIVER NOTED THAT THE REAR TIRES LOST TRACTION, CAUSING THE CAR TO TURN TOWARDS THE LEFT. SHORTLY AFTER, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED. *DT CONSUMER STATED HE WAS TURNING INTO THE ENTRANCE RAMP WHEN THE VEHICLE FISH TAILED CAUSING IT TO FLIP. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11123153August 29, 2018EXTERIOR LIGHTING
SINCE I RECEIVED THE CAR BACK IN 2015, THE REAR BACK UP CAMERA HAS A TENDENCY TO REMAIN ON THE SCREEN EVEN WHEN THE VEHICLE IS PLACED FROM REVERSE TO DRIVE. I HAVE TAKEN THE CAR INTO THE DEALERSHIP SERVICE CENTER ON CONEY ISLAND AVENUE IN BROOKLYN NY NUMEROUS TIMES AND SHOWED THEM HOW THE REAR CAMERA WAS STUCK ON THE VIDEO MONITOR. THEY SUGGESTED I SHUT THE CAR OFF AND STARTED IT AGAIN, WHICH ALLEVIATED THE ISSUE TEMPORARILY UNTIL IT HAPPENED NUMEROUS TIMES AGAIN. THIS POSES A VERY SERIOUS HAZARD ESPECIALLY IF YOU CANNOT STOP AND RESTART THE CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11123130August 28, 2018SERVICE BRAKES
VEHICLE HAS BEEN HAVING THIS ISSUE SINCE DAY 1. SPOKE TO OTHER OWNERS WITH THE SAME ISSUE. WHEN SLOWING DOWN FROM ANY SPEED, SLIGHTLY OR QUICKLY, THE CAR SWITCHES BETWEEN EV MODE AND BACK. AT ALL TIMES THE BRAKING IS ODD. THERE ARE TIMES WHERE THE CAR LUNGES FORWARD WHEN NEARING A COMPLETE STOP, OTHER TIMES THE BRAKES SEEM TO BE LETTING GO AND GRABBING AGAIN WHEN SLOWING FROM A HIGHER SPEED. I UNDERSTANDING THIS IS THE CAR SWITCHING BETWEEN EV MODE, REGENERATIVE BRAKING, AND TRANSMISSION DOWNSHIFTING. BUT IT IS A MAJOR SAFETY HAZARD AS SOMETIMES THE BRAKING CAN BE VERY UNPREDICTABLE. SOMETIMES I NEAR A CAR STANDING STILL AND BRAKE (CITY DRIVING), AND SECONDS BEFORE COMING TO A COMPLETE STOP THE CARS BRAKES LET GO FOR A SECOND AND GRAB AGAIN. HAVE EXPERIENCED THIS ON OTHER HYBRIDS, BUT NOTHING WAS AS CLOSE TO BEING AS BAD AS THE BRAKES ARE ON THIS CAR. PADS ARE HEALTHY, ROTORS HAVE PLENTY OF LIFE LEFT IN THEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11115662August 3, 2018WHEELS
CAR COMES WITH 19"RIMS AND RUN FLAT TIRES (BRIDGESTONE DRIVE GUARD). SINCE LEASOING THE CAR IN NOVEMBER 2018, I HAVE RECEIVED 8 FLAT TIRES ALL FROM "POTHOLES" THAT RIPPED THE SIDE WALL. CONSUMER AFFAIRS SAYS THIS TIRE SHOULD NOT BE ON THIS CAR IN CERTAIN STATES IN THIS CASE NEW YORK. INFINITI DEALERS DO NOT OFFER AN OPTION AND THE UNSUSPECTING CONSUMER IS LEFT WITH A HAZARDOUS SITUATION. YOUR EYES CAN LEAVE THE ROAD AS YOU SEARCH FOR EVEN SMALL POTHOLES TO AVOID. WHEN THE TIRE DOES GO FLAT AND YOU ARE MORE THAN 25-50 MILES AWAY FROM A REPAIR SHOP YOU ARE IN DANGER OF BEING STRANDED. I WAS STRANDED IN A SNOWY WOODED AREA AND HAD TO DRIVE 25 MILES IN TREACHEROUS CONDITIONS WITH A CHILD IN THE CAR JUST TO FIND A REPLACEMENT. THE TIRE SHOULD NOT BE ON A CAR WITH A HEAVY FRONT END PER THE TIRE DEALER AND TIRE REPAIR SHOP. INFINITI KNOWS THIS AND WILL OFFER TO PAY FOR A NEW TIRE, RATHER THAN PUTTING CUSTOMER SAFETY FIRST AND DISCONTINUING THIS TIRE/RIM IN NY STATE. IN SEVERAL INSTANCES THE POT HOLE HIT WAS LESS THAN THE WIDTH OF THE TIRE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11113316July 24, 2018ENGINE
THE CAR CAUGHT FIRE UNDER THE HOOD AND COMPLETELY BURNED UP IN THE PARKING LOT AS I WAS EXITING THE VEHICLE UPDATED 12/4/18*JB
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11112517July 19, 2018ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
INFINITI HYBRID VEHICLES SHUT OFF ENGINE WHILE MOVING TO PROTECT THE HYBRID SYSTEM FROM OVER HEATING. THIS HAPPENED ON 5 OR MORE OCCASIONS ALL WHILE DRIVING DOWN THE STREET OR HIGHWAY CAUSING ME TO LOSE CONTROL. WHEN NOTIFYING THE DEALERSHIP THEY WERE AWARE OF THIS ISSUE AND AFTER 2 TIMES BRING IT IN AND NEARLY $1000. THE DAY AFTER COMING OUT OF THE SHOP AND BEING FIXED FOR THE 2NS TIME, MY CAR TURNED OFF DRIVING DOWN THE FREEWAY IN RUSH HOUR TRAFFIC CAUSING ME TO LOSE CONTROL AND SMASHING INTO A VEHICLE AT 50+ MILES AN HOUR. THE OTHER DRIVER AND SELF WERE INJURED AND LUCKILY NOT KILLED INFINITI HAS YET TO WORK WITH ME OR RESPOND TO THIS SERIOUS ISSUE. I HAVE FOUND OTHER INFINITI HYBRID OWNER THIS IS HAPPENING TO PLEASE CONTACT IF YOU ALSO HAVE HAD THIS ISSUE. *DT*JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #11103771June 25, 2018UNKNOWN OR OTHER
FAULTY "DISPLAY CONTROL UNITS" CAUSE BLUETOOTH SYSTEM TO BEHAVE ERRATICALLY, PLAY / PAUSE MUSIC OR SOUNDS, OVERRIDE USER CONTROLS, AND CAUSE SEVERE DISTRACTIONS WHILE DRIVING BY HAVING TO MANUALLY TURN OFF BLUETOOTH FROM PHONE. FAULTY DCU WILL OVERRIDE USER CONTROLS IN OTHER ASPECTS AS WELL. DCU WILL CAUSE REVERSE CAMERA TO DISPLAY NO IMAGE / SKEWED IMAGE / INTERFERENCE. CAMERA HAS STAYED ON THE SCREEN WHILE MOVING FORWARD IN DRIVE. HAS BEEN AN ISSUE IN THESE CARS SINCE 2014, SOME WORSE THAN OTHERS. THIS HAPPENS AT ALL SPEEDS, REVERSE CAMERA IS MAINLY AT LOWER SPEEDS BUT THE ISSUES WITH THE BLUETOOTH CAN HAPPEN AT ALL SPEEDS. IT'S MOST INCONVENIENT FOR ME WHEN COMMUTING ON THE HIGHWAY BECAUSE ONCE I DISCONNECT THE PHONE FROM THE VEHICLE THE VEHICLE WILL NOT RE-PAIR WITH THE PHONE MEANING I CANNOT USE BLUETOOTH THE REST OF THE DRIVE (UNLESS I STOP).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11101056June 11, 2018VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 INFINITI Q50. WHILE MAKING A LEFT TURN AT 10 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (INFINITI OF MANHASSET, 1225 NORTHERN BLVD, MANHASSET, NY 11030) TO HAVE THE BRAKES DIAGNOSED, BUT NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REQUESTED A REPORT OF THE VEHICLE'S DATA RECORDER. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER REGARDING THE DATA RECORDER REPORT. THE FAILURE MILEAGE WAS 8,000. *TT
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11097305May 22, 2018WHEELS
I RENTED A VEHICLE FROM HERTZ AT GEORGE BUSH INTERCONTINENTAL AIRPORT IN HOUSTON, TEXAS FRIDAY MAY 18, 2018. ABOUT 2 HOURS INTO MY TRIP I CHECKED THE VEHICLE INFORMATION AND DISCOVERED THAT THE TIRE PRESSURE WAS NOT AT MANUFACTURES SPECIFICATIONS (35PSI). THE FRONT TWO TIRES WERE AT ABOUT 44PSI, THE REAR DRIVERS SIDE TIRE WAS AT 59PSI AND THE REAR PASSENGER TIRE WAS AT ABOUT 40PSI. I IMMEDIATELY CALLED HERTZ EMERGENCY ROAD ASSISTANCE (8006544174) AND NOTIFIED THEM OF THE ISSUE. I WAS ADVISED TO NOTIFY THE LOCATION UPON RETURNING THE VEHICLE. AFTER MAKING THIS CALL I WAS IN AN AUTO ACCIDENT. THE VEHICLE HYDROPLANED AND SLID ACROSS THE HIGHWAY, EVENTUALLY MAKING ONE OR MORE 360 TURNS UNTIL STOPPING. I CALLED HERTZ EMERGENCY ROAD ASSISTANCE TO NOTIFY THEM OF THE INCIDENT AND WAS ADVISED TO DRIVE TO THE CLOSEST OPEN LOCATION WHICH WAS OVER 130 MILES FROM THE ACCIDENT, SINCE THE VEHICLE WAS STILL OPERABLE. I DO NOT BELIEVE THAT THIS INCIDENT WAS A RESULT OF MANUFACTURE ISSUES, I DO HOWEVER BELIEVE THAT NEGLIGENCE ON BEHALF OF THE RENTAL CAR COMPANY IN MAINTAIN THE VEHICLE RESULTED IN THE VEHICLE HYDROPLANING. WHEN I RETIRED TO THE HERTZ LOCATION AT BUSH INTERCONTINENTAL, I SPOKE WITH ALEC, A MANAGER AT THE LOCATION, AND HE CONFIRMED THAT IT IS STANDARD PROTOCOL THAT TIRE PRESSURE IS CHECKED FOR ALL RETURNED VEHICLES. IF THE TIRE PRESSURE ON THIS VEHICLE WAS NOT CHECKED I AM CONFIDENT THERE ARE OTHERS WITH THE SAME OR SIMILAR ISSUES. I AM NOT SURE IF THIS IS THE PROPER AUTHORITY TO HANDLE THIS MATTER BUT I DO BELIEVE AN INVESTIGATION OF SOME SORT IS NECESSARY. ATTACHED TO THIS COMPLAINT ARE PICTURES OF THE CAR TRIP INFORMATION WITH PSI. THE PICTURE FROM FRIDAY WHEN I ORIGINALLY NOTICED THE ISSUE. THE PICTURE FROM SUNDAY AT 3:12 WAS SHORTLY AFTER THE INCIDENT AND THE PICTURE AT THE MOBILE AIRPORT IS WHEN I RETURNED THE VEHICLE. THERE IS ALSO A PICTURE OF DAMAGE
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11093336May 11, 2018ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE WAS STOPPED AT THE RED LIGHT. THIS VEHICLE HAS A STOP-START SYSTEM. WHEN I PUT MY FOOT OFF THE BRAKE, I SHOWED SYSTEM FAILURE AND DID NOT START THE ENGINE. I BROUGHT THIS TO INIFITNI DEALER, THERE WAS THE SAME RECALL ON DIFFERENT VIN. THEY COULD NOT DO ANYTHING ABOUT THIS SAFETY CONCERN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11092388May 8, 2018SUSPENSION, WHEELS
CAMPERS. THE CAR DOES NOT HAVE ANY ALIGNMENT ISSUES. DOES NOT STEER LEFT OR RIGHT. NO POT HOLES ROLLED OVER. BUT THE CAR IS BURNING THE TIRES FROM THE INSIDE WEAR OF THE TIRES EQUALLY IN BOTH FRONT TIRES. INIFINITI DEALER SUGGESTED I BUY 4 NEW TIRES SINCE ALL FOUR ARE ABOUT THE SAME SINCE I HAVE BEEN ROTATING. AND THEY BLAME THE ALIGNMENT OF THE CAR. I SEE NO ISSUES WITH MY ALIGNMENT AND THEY SAY EVERYTHING LOOKS GOOD UNDERNEATH THE CAR IT'S JUST OUT ON LINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11091132May 1, 2018ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE LURCHES BACK AND FORTH WHEN ACCELERATING WITH A GOOD AMOUNT OF EFFORT FROM A STOP ON RIGHT HAND TURNS CAUSING THE CAR TO ACT LIKE IT IS SLAMMING ON THE BRAKES AND THEN ACCELERATING REPEATEDLY FOR ABOUT 3-4 SECONDS. THIS HAS NEARLY CAUSED ME TO BE REAR ENDED NUMEROUS TIMES. I HAVE HAD THE VEHICLE IN THE SHOP 3 TIMES FOR THIS AND WAS TOLD IT WAS NOT NORMAL AND THAT TRACTION CONTROL WAS DETECTING WHEEL SPIN WHEN THERE WAS NONE, AND ACTIVATING WHEN IT SHOULDN'T BE. I HAD A CASE OPENED WITH INFINITI CONSUMER AFFAIRS AND AM NOW BEING TOLD THAT IT IS "NORMAL OPERATION" FOR A HYBRID BECAUSE THEY TESTED ON OTHER HYBRIDS AND EXPERIENCED IT!?!? THAT IS RECALL TERRITORY. THIS IS A SEVERE SAFETY ISSUE AS ACCELERATION IS RETARDED AND CAN EASILY CAUSE A CRASH AS IT IS VERY UNPREDICTABLE. ONLY HAPPENS WHEN ACCELERATING ON A RIGHT TURN FROM STOP. GOES AWAY IF TRACTION CONTROL IS OFF. 4TH AND LAST INFINITI I WILL PURCHASE. NUMEROUS CASES ONLINE WITH SAME ISSUE AND INFINITI BUYING BACK THE VEHICLE. WHY WOULD THEY BUY VEHICLE BACK IF IT WAS "NORMAL OPERATION"?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11088489April 16, 2018ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. WHILE DRIVING 30 MPH, THE "CHASSIS SYSTEM MALFUNCTION" MESSAGE DISPLAYED AND THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TURNED OFF THE VEHICLE TO CORRECT THE FAILURE, BUT THE VEHICLE FAILED TO RESTART. THE DEALER (RAY CATENA INFINITI IN EDISON, NEW JERSEY) WAS NOTIFIED, BUT COULD NOT DETERMINE THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11073714April 11, 2018UNKNOWN OR OTHER
2014 INFINITY Q50. CONSUMER WRITES IN REQUESTING MODIFICATION TO VEHICLE CONTRACT. *LD THE CONSUMER REQUESTED TO EXCLUDE THE BOILER PLATE CLAUSES FROM THE PURCHASE CONTRACT. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11082321March 31, 2018AIR BAGS
THE PASSENGER AIR BAG SENSOR THAT CONTROLS THE LIGHT SHOWING IF THE SYSTEM IS ON OR OFF WAS SERVICED LAST YEAR DUE TO LIGHT BEING ON WHEN AN ADULT WAS SEATED - RECALL 16V-244. THE SYSTEM WORKED FOR A COUPLE OF MONTHS AND THEN STOPPED WORKING, LIGHT REMAINED ON WITH ADULTS SEATED. SOMETIMES THE SYSTEM WORKED AND OTHER TIME SIT DID NOT. ON TUESDAY MARCH 29TH, THE AIRBAG LIGHT WAS ON FOR OVER 30 MINUTES AND I STOPPED AT THE DEALER TO SHOW THEM THE PROBLEM. THE LIGHT TURNED OFF JUST AS THE TECH WAS LOOKING AT THE PROBLEM. THEY SUGGESTED MAKING A VIDEO OF THE PASSENGER SITTING WHILE DRIVING AND THE LIGHT BEING ON. GOT TWO VIDEOS OF THIS SITUATION. GOING INTO DEALER NEXT WEEK. FUNNY, TODAY I GET A LETTER FROM INFINITI ABOUT THIS RECALL AND OFFERING TO FIX AND FUTURE PROBLEM WITH THE AIR BAG SYSTEM. SEEMS ODD THAT THE RECALL FIX DID NOT WORK AND NOW THEY WILL PERFORM A "ONE-TIME RETROFIT TO THE OCS SYSTEM. WHAT IS UP WITH THAT, IT SHOULD WORK AS LONG AS I DRIVE THE CAR. CAR WAS IN MOTION, ADULT PASSENGER SEATED, OCS LIGHT WAS ON, INDICATION THAT SYSTEM WAS OFF. MAJOR SAFETY ISSUE IF SYSTEM IS OFF AND ADULT PASSENGER IS SEATED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11078332March 9, 2018ELECTRONIC STABILITY CONTROL (ESC), STEERING, VISIBILITY/WIPER
MY INFINITI Q50 WILL, AT RANDOM, HEAVILY PULL AND SHIFT ACROSS MULTIPLE LANES OF TRAFFIC. THE PULLING IS WORSE DURING ACCELERATION AND HAS HAD AT LEAST THREE ALIGNMENTS IN 2018 IN ATTEMPT TO CORRECT THE ISSUE. INFINITI HAS BEEN UNABLE TO FULLY RESOLVE THE PULLING AND THE TECHNICIAN, IN HIS OWN WORDS, DESCRIBED THE VEHICLE AS DRAMATIC AND UNSAFE. ADDITIONALLY, INFINITI HAS REPLACED MY DRIVER MIRROR TWICE IN EFFORTS TO REDUCE VIBRATION AT HIGHWAY SPEEDS. WHILE DRIVING AT HIGHWAY SPEEDS, THE MIRROR WILL VIBRATE MAKING VISIBILITY AND USE OF THE DRIVER MIRROR LIMITED TO NOT USABLE AT ALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11076095March 3, 2018STRUCTURE:BODY
THE WINDOW REGULATOR ASSEMBLY IS DEFECTIVE ON A VARIETY OF INFINITI Q50 MODELS. THIS IS A VERY COMMON COMPLAINT AND SOME DEALERS ARE AWARE OF IT. THIS IS MORE FREQUENT ON THE DRIVER'S SIDE FROM WHAT HAS BEEN POSTED ONLINE. THIS INITIALLY PRESENTS ITSELF AS A RATTLE WHICH CAN BE HEARD DURING BASS NOTES WITH A FREQUENCY OF 50-100HZ. ~70HZ FROM MY TEST. THE WINDOW BASICALLY GETS OFF THE TRACK AND THIS CAN CAUSE A SAFETY ISSUE IF THE WINDOW SHATTERS DUE TO A MECHANICAL FAILURE OF THE WINDOW REGULATOR ASSEMBLY WHICH CAN POTENTIALLY PUT STRESS ON THE WINDOW. ALSO, THIS CAN BE VERY DANGEROUS IF THE WINDOW REGULATOR FAILS DURING A DAY IN WHICH THE WEATHER INVOLVES RAIN OR SNOW AND THE DRIVER IS UNABLE TO ROLL UP THEIR WINDOW. I TOOK MY CAR TO A INFINITI DEALER AND THEY STATED THAT THE MANUFACTURER ONLY PAYS THEM A FLAT RATE TO INSPECT THE CAR SO ESSENTIALLY IT WAS NOT WORTH THEIR TIME TO INSPECT IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0